Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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350 CUSTOMER INFORMATION
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.
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.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
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354 CUSTOMER INFORMATION
Repair Facility
GM also recommends that you choose
a collision repair facility that meets
your needs before you ever need
collision repairs. Your dealer may have
a collision repair center with
GM-trained technicians and
state-of-the-art equipment, or be able
to recommend a collision repair center
that has GM-trained technicians and
comparable equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read
the lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0350. Gather the following information:
.
Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 76.
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CUSTOMER INFORMATION 355
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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376 INDEX
G
Garage Door Opener . . . . . . . . . . . . . . . . 140Programming . . . . . . . . . . . . . . . . . . . . . . 140
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 270
Gauges Engine Coolant Temperature . . . . 117
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Speedometer . . . . . . . . . . . . . . . . . . . . . . 116
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 116
Trip Odometer . . . . . . . . . . . . . . . . . . . . 116
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 112
General Information
Service and Maintenance . . . . . . . . 326
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 243
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . 271
Hazard Warning Flashers . . . . . . . . . . 148
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 52
Head-up Display . . . . . . . . . . . . . . . . . . . . 131 Headlamps
Adaptive Forward
Lighting (AFL) . . . . . . . . . . . . . . . . . . . 148
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bulb Replacement . . . . . . . . . . . . . . . . 271
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 146
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 146
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . . . . . 272
High-Beam On Light . . . . . . . . . . . . . . 127
High/Low Beam Changer . . . . . . . . . 146
Lamps On Reminder . . . . . . . . . . . . . . 128
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Heated
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated Front Seats . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 46
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Heating . . . . . . . . . . . . . . . . . . . . . . . . .158, 162
High-Beam On Light . . . . . . . . . . . . . . . . 127
High-Speed Operation . . . . . . . . . . . . . . 291
Hill and Mountain Roads . . . . . . . . . . 179
Hill Start Assist (HSA) . . . . . . . . . . . . . 204
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 How to Wear Seat Belts Properly . . . 65
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .158, 162
Hydraulic Clutch . . . . . . . . . . . . . . . . . . . . 255
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 185
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 124
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Information
Publication Ordering . . . . . . . . . . . . . 355
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . . . . 359
Instrument Cluster . . . . . . . . . . . . . . . . . 113
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 101
Instrument Panel Overview . . . . . . . . . . . 6
Interior Rearview Mirrors . . . . . . . . . . . 46
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 312
K
Keyless Entry Remote (RKE) System . . . . . . . . . . . . . . 29
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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Power (cont'd)Protection, Battery . . . . . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . . . . . . 190
Seat Adjustment . . . . . . . . . . . . . . . . . . . . 54
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Pregnancy, Using Seat Belts . . . . . . . . . 70
Privacy Vehicle Data Recording . . . . . . . . . . 357
Program
Courtesy Transportation . . . . . . . . . 352
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . 237
Proposition 65 Warning,
California . . . . . . . . . . . . . . .243, 266, 312, Back Cover
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . 355
R
Radio Frequency Statement . . . . . . . . 356
Reading Lamps . . . . . . . . . . . . . . . . . . . . . 150
Rear AxleLimited-Slip . . . . . . . . . . . . . . . . . . . . . . . 212
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Rear Vision Camera (RVC) . . . . . . . . . 224
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . 46
Automatic Dimming . . . . . . . . . . . . . . . . 46
Reclining Seatbacks . . . . . . . . . . . . . . . . . 57 Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 236, 237
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . 337
Records Maintenance . . . . . . . . . . . . . . . . . . . . . . 340
Recreational Vehicle Towing . . . . . . . 315
Reimbursement Program, GM
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . . . . . 35
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Maintenance . . . . . . . . . . . . . . . . . . . . . . 338
Replacing Airbag System . . . . . . . . . . . . 83
Replacing LATCH System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . . . . . 71
Reporting Safety Defects
Canadian Government . . . . . . . . . . . . 356
General Motors . . . . . . . . . . . . . . . . . . . 357
U.S. Government . . . . . . . . . . . . . . . . . . 356
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . . . . . . 89
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . . . . 190 Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . 46
Ride Control Systems
Limited Slip Rear Axle . . . . . . . . . . . 212
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . 178
Roadside Service . . . . . . . . . . . . . . . . . . . . 350
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . 295
Routing, Engine Drive Belt . . . . . . . . . 345
Run-Flat Tires . . . . . . . . . . . . . . . . . . . . . . . 284
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 356
General Motors . . . . . . . . . . . . . . . . . . . 357
U.S. Government . . . . . . . . . . . . . . . . . . 356
Safety System Check . . . . . . . . . . . . . . . . 70
Scheduling Appointments . . . . . . . . . . 352
Sealant Kit, Tire . . . . . . . . . . . . . . . . . . . . . 304
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 67
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INDEX 381
Tires (cont'd)All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 283
Buying New Tires . . . . . . . . . . . . . . . . . 297
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Designations . . . . . . . . . . . . . . . . . . . . . . 286
Different Size . . . . . . . . . . . . . . . . . . . . . . 299
If a Tire Goes Flat . . . . . . . . . . . . . . . . 303
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 295
Pressure . . . . . . . . . . . . . . . . . . . . . . 289, 291
Pressure Light . . . . . . . . . . . . . . . . . . . . . 125
Pressure Monitor Operation . . . . . . 292
Pressure Monitor System . . . . . . . . 291
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Run-Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Sealant and Compressor Kit . . . . . 304
Sealant and Compressor Kit,
Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Sidewall Labeling . . . . . . . . . . . . . . . . . 285
Terminology and Definitions . . . . 287
Uniform Tire Quality Grading . . . . 299
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Wheel Replacement . . . . . . . . . . . . . . 301
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 236 Towing
General Information . . . . . . . . . . . . . . 240
Recreational Vehicle . . . . . . . . . . . . . . 315
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Track Events and Competitive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Traction
Control System(TCS)/StabiliTrak Light . . . . . . . . . 125
Limited-Slip Rear Axle . . . . . . . . . . . 212
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 204
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 194
Fluid, Automatic . . . . . . . . . . . . . . . . . . 255
Fluid, Manual . . . . . . . . . . . . . . . . . . . . . 255
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 116
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Turn and Lane-Change Signals . . . . 148
U
Uniform Tire Quality Grading . . . . . . 299
Universal Remote System . . . . . . . . . . 140 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Universal Remote System (cont'd)
Programming . . . . . . . . . . . . . . . . . . . . . . 140
Using This Manual . . . . . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . . . . . . 43
Canadian Owners . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Identification Number (VIN) . . . . . 341
Load Limits . . . . . . . . . . . . . . . . . . . . . . . 181
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Personalization . . . . . . . . . . . . . . . . . . . 135
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . 35
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Speed Messages . . . . . . . . . . . . . . . . . . . 135
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Vehicle Ahead Indicator . . . . . . . . . . . . 124
Vehicle Care Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . 311
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 289
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . 166
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49