Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460272) - 2019 - crc - 5/8/18
352 CUSTOMER INFORMATION
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment and
advising the service consultant of
your transportation needs, your dealer
can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service, unless,
of course, the problem is safety
related. If it is, please call your
dealership, let them know this, and
ask for instructions.
If your dealer requests you to bring
the vehicle for service, you are urged
to do so as early in the work day as
possible to allow for same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada), extended
powertrain, and/or hybrid-specific
warranties in both the U.S. and
Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a part
of the New Vehicle Limited Warranty.
A separate booklet entitled“Limited
Warranty and Owner Assistance
Information ”furnished with each new
vehicle provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your dealer
may offer the following transportation
options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable time
and distance parameters of your
dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be supported
by original receipts and within the
maximum amount allowed by GM for
shuttle service. If U.S. customers
arrange their own transportation,
limited reimbursement for reasonable
fuel expenses may be available. Claim
amounts should reflect actual costs
and be supported by original receipts.
See your dealer for information.
Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460272) - 2019 - crc - 5/8/18
CUSTOMER INFORMATION 355
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460272) - 2019 - crc - 5/8/18
370 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460272) - 2019 - crc - 5/8/18
INDEX 377
L
Labeling, Tire Sidewall . . . . . . . . . . . . . 285
LampsCourtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Daytime Running (DRL) . . . . . . . . . . 146
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Exterior Controls . . . . . . . . . . . . . . . . . . 144
Exterior Lamps Off Reminder . . . . 146
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
License Plate . . . . . . . . . . . . . . . . . . . . . . 273
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . 120
On Reminder . . . . . . . . . . . . . . . . . . . . . . 128
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Lane Change Alert (LCA) . . . . . . . . . . . 232
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . . . . . 234
Lane Keep Assist (LKA) . . . . . . . . . . . . 234
Lane Keep Assist Light . . . . . . . . . . . . . 123
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . 67
LATCH System
Replacing Parts after a Crash . . . . . . 95
LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . . . . . 90
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . 272
Lighting Adaptive Forward . . . . . . . . . . . . . . . . . 148 Lighting (cont'd)
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Illumination Control . . . . . . . . . . . . . . 149
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Lights Adaptive Forward Lighting(AFL) Light . . . . . . . . . . . . . . . . . . . . . . 127
Airbag Readiness . . . . . . . . . . . . . . . . . 118
Antilock Brake System (ABS)
Warning . . . . . . . . . . . . . . . . . . . . . . . . . 123
Brake System Warning . . . . . . . . . . . 122
Charging System . . . . . . . . . . . . . . . . . . 120
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 120
Cruise Control . . . . . . . . . . . . . . . . . . . . . 128
Door Ajar . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Engine Coolant Temperature Warning . . . . . . . . . . . . . . . . . . . . . . . . . 125
Engine Oil Pressure . . . . . . . . . . . . . . . 126
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 146
High-Beam On . . . . . . . . . . . . . . . . . . . . 127
High/Low Beam Changer . . . . . . . . . 146
Lane Keep Assist . . . . . . . . . . . . . . . . . . 123
Low Fuel Warning . . . . . . . . . . . . . . . . 126
Parking Brake . . . . . . . . . . . . . . . . . . . . . 122
Seat Belt Reminders . . . . . . . . . . . . . . 117
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Lights (cont'd)
Service Electric Parking Brake . . . 123
StabiliTrak OFF . . . . . . . . . . . . . . . . . . . 124
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 125
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . . . . . 125
Traction Off . . . . . . . . . . . . . . . . . . . . . . . 124
Limited-Slip Rear Axle . . . . . . . . . . . . . 212
Locks Automatic Door . . . . . . . . . . . . . . . . . . . . . 40
Delayed Locking . . . . . . . . . . . . . . . . . . . . 39
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lockout Protection . . . . . . . . . . . . . . . . . 40
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Loss of Control . . . . . . . . . . . . . . . . . . . . . . 173
Low Fuel Warning Light . . . . . . . . . . . 126
Lower Anchors and Tethers for Children (LATCH System) . . . . . . . . . 90
Lumbar Adjustment . . . . . . . . . . . . . . . . . 56 Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 56
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 334
Maintenance Schedule . . . . . . . . . . . . . 327
Cadillac ATS/ATS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460272) - 2019 - crc - 5/8/18
378 INDEX
Maintenance Schedule (cont'd)Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . 337
Malfunction Indicator Lamp . . . . . . . 120
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 196
Manual Transmission . . . . . . . . . . . . . . 198
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Matching Active Rev . . . . . . . . . . . . . . . . . . . . . . . . . 199
Memory Features . . . . . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 58
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 135
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 135
Mirrors Automatic Dimming Rearview . . . . . 46
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manual Rearview . . . . . . . . . . . . . . . . . . . 46
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 46
Mirrors, Interior Rearview . . . . . . . . . . . 46
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Driver Control . . . . . . . . . . . . . . . . . . . . . 205
Monitor System, Tire Pressure . . . . . 291N
Navigation Connected Services . . . . . . . . . . . . . . . 368
New Vehicle Break-In . . . . . . . . . . . . . . . 184
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Engine Oil Life System . . . . . . . . . . . 253
Pressure Light . . . . . . . . . . . . . . . . . . . . . 126
Older Children, Restraints . . . . . . . . . . . 84
Online Owner Center . . . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
OnStar Additional Information . . . . 362
OnStar Emergency . . . . . . . . . . . . . . . . . . 361
OnStar Overview . . . . . . . . . . . . . . . . . . . . 360
OnStar Security . . . . . . . . . . . . . . . . . . . . . 362
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Overheating, Engine . . . . . . . . . . . . . . . . 262
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . . . . 190 Park (cont'd)
Shifting Out of . . . . . . . . . . . . . . . . . . . . 191
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Brake . . . . . . . . . . . . . . . . . . . . . . . . . 201, 203
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 269
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Over Things That Burn . . . . . . . . . . . 192
Parking Brake Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 224
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Passenger Sensing System . . . . . . . . . . 77
Perchlorate Materials
Requirements, California . . . . . . . . . 244
Performance Data Recorder (PDR) . . . . . . . . . . . . . . . . . . . . 152
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108