2019 BUICK REGAL SPORTBACK emergency towing

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Customer Information 357
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given. .
Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Customer Information 361
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program
0356.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the
damage to the other vehicle Choose a reputable repair facility
that uses quality replacement parts.
See
“Collision Parts” earlier in this
section.
If the airbag has inflated, see What
Will You See after an Airbag
Inflates? 082.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.

Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada-12163021) -
2019 - CRC - 11/14/18
Index 381
Driver InformationCenter (DIC) . . . . . . . . . . . . . . . . . . 144
Driving Assistance Systems . . . . . . . . . . 221
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . 235
Defensive . . . . . . . . . . . . . . . . . . . . . 180
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 180
For Better Fuel Economy . . . . . . . 27
Hill and Mountain Roads . . . . . . 183
If the Vehicle is Stuck . . . . . . . . . 185
Loss of Control . . . . . . . . . . . . . . . 182
Off-Road Recovery . . . . . . . . . . . 182
Vehicle Load Limits . . . . . . . . . . . 186
Wet Roads . . . . . . . . . . . . . . . . . . . 183
Winter . . . . . . . . . . . . . . . . . . . . . . . . 184
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 171
E
Electric Parking Brake . . . . . . . . . . 202
Electric Parking Brake Light . . . . 138
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 243
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 273
Fuses and Circuit Breakers . . . 272 Electrical System (cont'd)
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 276
Overload . . . . . . . . . . . . . . . . . . . . . 271
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 367
Engine Air Cleaner/Filter . . . . . . . . . . . . . 255
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 135
Compartment Overview . . . . . . . 248
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 132
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 140
Cooling System . . . . . . . . . . . . . . . 256
Drive Belt Routing . . . . . . . . . . . . 351
Exhaust . . . . . . . . . . . . . . . . . . . . . . 197
Heater . . . . . . . . . . . . . . . . . . . . . . . . 194
Oil Life System . . . . . . . . . . . . . . . 253
Oil Pressure Light . . . . . . . . . . . . 141
Overheating . . . . . . . . . . . . . . . . . . 260
Power Messages . . . . . . . . . . . . . 152
Running While Parked . . . . . . . . 198
Starting . . . . . . . . . . . . . . . . . . . . . . . 192
Engine Oil Temperature Gauge . . . . . . . . . . 131
Entry Lighting . . . . . . . . . . . . . . . . . . . 167 Equipment, Towing . . . . . . . . . . . . . 241
Event Data Recorders . . . . . . . . . . 364
Exit Lighting . . . . . . . . . . . . . . . . . . . . 167
Extended Parking . . . . . . . . . . . . . . . 197
Extender, Seat Belt . . . . . . . . . . . . . . 76
Exterior Lamp Controls . . . . . . . . . 162
Exterior Lamps Off Reminder . . . 163
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 168
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 13
Filter, Engine Air Cleaner . . . . . . . . . . . 255
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 163
Flashers, Hazard Warning . . . . . . 165
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 298 Changing . . . . . . . . . . . . . . . . . . . . . 313
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 333
Fluid Automatic Transmission . . . . . . 254
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 263
Washer . . . . . . . . . . . . . . . . . . . . . . . 261
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 166 Bulb Replacement . . . . . . . . . . . . 270
Folding Mirrors . . . . . . . . . . . . . . . . . . 52
Forward Automatic Braking . . . . . 223