2019 BUICK LACROSSE infotainment radio

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
18 In Brief
Shifting into P (Park)1. Press the brake pedal and come to a complete stop.
2. Press the P button on the shiftlever.
Shifting from D (Drive) to M
(Manual) 1. While in D (Drive), pull the shift lever back to M (Manual).
2. Pull the shift lever back again to return to D (Drive).
See Automatic Transmission 0187.
Tap Shift
If equipped, Tap Shift allows you to
shift an automatic transmission
similar to a manual transmission. To
use the Tap Shift feature:
1. When in D (Drive), pull back on the shift lever to enter
M (Manual Mode).
2. Use the tap shift paddles located on the steering wheel
to manually shift the automatic
transmission.
3. To exit, pull back on the shift lever to go from M (Manual
Mode) back to D (Drive).
See Manual Mode 0191.
Vehicle Features
Infotainment System
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Steering Wheel Controls
The infotainment system can be
operated by using the steering
wheel controls. See “Steering Wheel
Controls” in the infotainment
manual.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Instruments and Controls 139
Personalization Menus
The following list of features may be
available:
.Time and Date
. Rear Seat Reminder
. Language
. Valet Mode
. Teen Driver
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock 0108.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).
Valet Mode
To turn Valet Mode on and off, see
“Valet Mode” under“Setting Radio
Preferences” in the infotainment
manual.
Teen Driver
See “Teen Driver” under“Settings”
in the infotainment manual.
Radio
To manage the radio features, see
“Radio Setup” under“Setting Radio
Preferences” in the infotainment
manual.
Vehicle
Select and the following may be
displayed:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may be
displayed:
. Auto Fan Speed
. Air Quality Sensor
. Auto Defog
. Auto Rear Defog
. Ionizer

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Instruments and Controls 145
Guidance Lines
Select to turn Off or On. See
Assistance Systems for Parking or
Backing0210.
Rear Park Assist Symbols
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0210.
Return to Factory Settings
Select and the following may be
displayed:
.
Restore Vehicle Settings
. Clear All Private Data
. Restore Radio Settings
Restore Vehicle Settings
This allows selection of restoring
vehicle settings.
Select Restore or Cancel.
Clear All Private Data
This allows selection to clear all
private information from the vehicle.
Select Delete or Cancel. Restore Radio Settings
This allows selection to restore
radio settings.
Select Restore or Cancel.
Software Information
Select to update or view the
infotainment system current
software information.
Wi-Fi
Select and the following may
display:
.
Wi-Fi
. Manage Wi-Fi Networks
Wi-Fi
This feature allows Wi-Fi networks
to be turned off or on.
Select Off or On.
Manage Wi-Fi Networks
Select to manage Wi-Fi networks.
Wi-Fi must be on for this feature to
be accessed.
Universal Remote
System
See Radio Frequency Statement
0 345.
Universal Remote System
Programming
If equipped, these buttons are in the
overhead console.
This system can replace up to three
remote control transmitters used to
activate devices such as garage
door openers, security systems, and
home automation devices. These

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
156 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 156
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Customer Information 335
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 335
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 337
Customer Assistance for Text Telephone (TTY) Users . . . . . 338
Online Owner Center . . . . . . . . . 338
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 339
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 339
Scheduling Service Appointments . . . . . . . . . . . . . . . 341
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 341
Collision Damage Repair . . . . . 342
Publication Ordering Information . . . . . . . . . . . . . . . . . . 344
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 346
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Infotainment System . . . . . . . . . . 348
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
352 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 345.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.