2019 BUICK LACROSSE phone

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Instruments and Controls 143
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select All Doors or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. SeeRemote Keyless
Entry (RKE) System Operation 029.
Select Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle. This menu also enables
Remote No Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may be
displayed:
. Pair New Device
. Device Management .
Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Touch to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT. Type a new number,
then select SAVE. Text Message Alerts
This allows the feature to be turned
on or off.
Select Off or On.
Apple CarPlay
Select and the following may
display:
.
Apple CarPlay
. Manage Apple CarPlay Devices
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port. See
“Apple CarPlay and Android Auto”
under “Phone” in the infotainment
manual.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices.
Apple CarPlay must be on for this
feature to be accessed. See “Apple
CarPlay and Android Auto” under
“Phone” in the infotainment manual.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
144 Instruments and Controls
Android Auto
Select and the following may
display:
.Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices
to be connected to the infotainment
system through a USB port. See
“Apple CarPlay and Android Auto”
under “Phone” in the infotainment
manual.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed. See “Apple
CarPlay and Android Auto” under
“Phone” in the infotainment manual.
Voice
Select and the following may be
displayed:
.
Confidence Threshold
. Prompt Length .
Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment
of the sensitivity of the speech
recognition system.
Select Confirm More or
Confirm Less.
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.
Display “What Can I Say?” Tips
This feature gives tips on what to
say when using voice recognition.
Select Off or On.
Display
Select and the following may be
displayed: .
Theme
. Calibrate Touchscreen
. Turn Display Off
Theme
Select to change the color, font, and
art of the display.
Select Contemporary, Mainstreet,
Edge, or Velocity.
Calibrate Touchscreen
Select to calibrate the touchscreen,
then follow the prompts.
Turn Display Off
Select to turn the display off. Touch
anywhere on the infotainment
display or press any infotainment
controls on the center stack to turn
the display on.
Rear Camera
Select and the following may be
displayed:
. Guidance Lines
. Rear Park Assist Symbols

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
146 Instruments and Controls
instructions refer to a garage door
opener, but can be used for other
devices.
Do not use the Universal Remote
system with any garage door opener
that does not have the stop and
reverse feature. This includes any
garage door opener model
manufactured before April 1, 1982.
Read these instructions completely
before programming the Universal
Remote system. It may help to have
another person assist with the
programming process.
Keep the original hand-held
transmitter for use in other vehicles
as well as for future programming.
Erase the programming when
vehicle ownership is terminated.
See“Erasing Universal Remote
System Buttons” later in this
section.
To program a garage door opener,
park outside directly in line with and
facing the garage door opener
receiver. Clear all people and
objects near the garage door. Make sure the hand-held transmitter
has a new battery for quick and
accurate transmission of the
radio-frequency signal.
Programming the Universal
Remote System
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S., Canada, or Puerto
Rico, international rates will apply
and may differ based on landline or
mobile phone.
Programming involves
time-sensitive actions, and may time
out causing the procedure to be
repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1
to 3 in) away from the
Universal Remote system
buttons with the indicator light
in view. The hand-held
transmitter was supplied by the
manufacturer of the garage
door opener receiver. 2. At the same time, press and
hold both the hand-held
transmitter button and one of
the three Universal Remote
system buttons to be used to
operate the garage door. Do
not release either button until
the indicator light changes from
a slow to a rapid flash. Then
release both buttons.
Some garage door openers
may require substitution of
Step 2 with the procedure
under “Radio Signals for Some
Gate Operators” later in this
section.
3. Press and hold the newly programmed Universal Remote
system button for five seconds
while watching the indicator
light and garage door
activation.
.If the indicator light stays on
continuously or the garage
door moves when the
button is pressed, then
programming is complete.
There is no need to
complete Steps 4–6.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Instruments and Controls 147
.If the indicator light does
not come on or the garage
door does not move, a
second button press may
be required. For a second
time, press and hold the
newly programmed button
for five seconds. If the light
stays on or the garage door
moves, programming is
complete.
. If the indicator light blinks
rapidly for two seconds,
then changes to a solid light
and the garage door does
not move, continue with
programming Steps 4–6.
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart
button inside garage on the
garage door opener receiver.
The name and color of the
button may vary by
manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be
completed within 30 seconds of
pressing this button.
6. Inside the vehicle, press and hold the newly programmed
Universal Remote system
button for two seconds and
then release it. If the garage
door does not move or the
lamp on the garage door
opener receiver does not flash, press and hold the same
button a second time for
two seconds, then release it.
Again, if the door does not
move or the garage door lamp
does not flash, press and hold
the same button a third time for
two seconds, then release it.
The Universal Remote system
should now activate the
garage door.
Repeat the process for
programming the two remaining
buttons.
Radio Signals for Some Gate
Operators
For questions or programming help,
see www.homelink.com/gm or call
1-800-355-3515. For calls placed
outside the U.S., Canada, or Puerto
Rico, international rates will apply
and may differ based on landline or
mobile phone.
Some gate operators and
radio-frequency laws require
transmitter signals to time out or quit
after several seconds of
transmission. This may not be long

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
156 Infotainment System
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 156
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Driving and Operating 165
Prohibited Fuels . . . . . . . . . . . . . . 224
Fuels in Foreign Countries . . . 225
Fuel Additives . . . . . . . . . . . . . . . . 225
Filling the Tank . . . . . . . . . . . . . . . 225
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 227
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 227
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 227
Trailer Towing . . . . . . . . . . . . . . . . 230
Towing Equipment . . . . . . . . . . . . 232
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . 233
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices. .
Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
166 Driving and Operating
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts063.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you. .
Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
. Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.

Buick LaCrosse Owner Manual (GMNA-Localizing-U.S./Canada-12032549) -
2019 - crc - 8/20/18
Customer Information 335
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 335
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 337
Customer Assistance for Text Telephone (TTY) Users . . . . . 338
Online Owner Center . . . . . . . . . 338
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 339
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 339
Scheduling Service Appointments . . . . . . . . . . . . . . . 341
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 341
Collision Damage Repair . . . . . 342
Publication Ordering Information . . . . . . . . . . . . . . . . . . 344
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 345
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 346
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . 347
OnStar . . . . . . . . . . . . . . . . . . . . . . . 348
Infotainment System . . . . . . . . . . 348
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be