Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 26
Seats and Restraints . . . . . . . . . . . 47
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . 146
Climate Controls . . . . . . . . . . . . . . 147
Driving and Operating . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . 279
Technical Data . . . . . . . . . . . . . . . . 292
Customer Information . . . . . . . . . 295
Reporting Safety Defects . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 309
Connected Services . . . . . . . . . . . 317
Index . . . . . . . . . . . . . . . . . . . . 321
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 11
Second Row Seats . . . . . . . . . . . . 11
Heated Seats . . . . . . . . . . . . . . . . . . 12
Head Restraint Adjustment . . . . 12
Seat Belts . . . . . . . . . . . . . . . . . . . . . 12
Passenger Sensing System . . . 13
Mirror Adjustment . . . . . . . . . . . . . . 13
Steering Wheel Adjustment . . . . 14
Interior Lighting . . . . . . . . . . . . . . . . 14
Exterior Lighting . . . . . . . . . . . . . . . 15
Windshield Wiper/Washer . . . . . . 15
Climate Controls . . . . . . . . . . . . . . . 17
Transmission . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 19
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Universal Remote System . . . . . 22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 22
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 23
Tire Pressure Monitor . . . . . . . . . . 23
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
E85 or FlexFuel . . . . . . . . . . . . . . . . 24
Engine Oil Life System . . . . . . . . 24
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 24 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 25
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
10 In Brief
Windows
Power windows work when the
ignition is on, in ACC/ACCESSORY,
or when Retained Accessory Power
(RAP) is active. SeeRetained
Accessory Power (RAP) 0172.
Using the window switch, press to
open or pull to close the window.
The windows may be temporarily
disabled if they are used repeatedly
within a short time.
Seat Adjustment
Manual Seats
To adjust a manual seat: 1. Pull the handle at the front of the seat.
2. Slide the seat to the desired position and release the
handle.
3. Try to move the seat back and forth to be sure it is locked in
place.
See Seat Adjustment 049.
Power Seats
To adjust a power seat:
.
Move the seat forward or
rearward by sliding the control
forward or rearward.
. Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
. Raise or lower the entire seat by
moving the rear of the control up
or down.
See Power Seat Adjustment 050.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
26 Keys, Doors, and Windows
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . 33
Door Locks . . . . . . . . . . . . . . . . . . . . 35
Power Door Locks . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . 36
Automatic Door Locks . . . . . . . . . 36
Lockout Protection . . . . . . . . . . . . . 36
Safety Locks . . . . . . . . . . . . . . . . . . . 37
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 38
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . 39
Vehicle Alarm System . . . . . . . . . 39
Immobilizer . . . . . . . . . . . . . . . . . . . . 40
Immobilizer Operation . . . . . . . . . 40
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . 41
Power Mirrors . . . . . . . . . . . . . . . . . . 41 Folding Mirrors . . . . . . . . . . . . . . . . . 42
Heated Mirrors . . . . . . . . . . . . . . . . . 42
Reverse Tilt Mirrors . . . . . . . . . . . . 42
Interior Mirrors
Interior Rearview Mirrors . . . . . . . 42
Manual Rearview Mirror . . . . . . . . 42
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . 43
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . 43
Power Windows . . . . . . . . . . . . . . . 43
Sun Visors . . . . . . . . . . . . . . . . . . . . . 45
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 45
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with
a Remote Keyless Entry (RKE)
transmitter is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the RKE transmitter
in the vehicle, and children or
others could be caught in the path
of a closing window. Do not leave
children in a vehicle with an RKE
transmitter.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Keys, Doors, and Windows 27
The key that is part of the Remote
Keyless Entry (RKE) transmitter can
be used for all locks.
To remove the key, press the button
on the back of the transmitter, and
pull the key out. Never pull the key
out without pressing the button.
See your dealer if a new key is
needed.
If locked out of the vehicle, see
Roadside Assistance Program
0299.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0309.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 305.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle. .
Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” later in this
section.
The RKE transmitter may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 027.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
28 Keys, Doors, and Windows
With Remote Start Shown
The following may be available:
Q: Press to lock all doors and the
fuel door, if equipped.
The turn signal indicators may flash
and/or the horn may sound on the
second press to indicate locking.
See Vehicle Personalization 0130.
If the driver door is open when
Qis
pressed and Unlocked Door
Anti-Lockout is enabled, all doors
will lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0130. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 039.
K:Press to unlock the driver door
and the fuel door, if equipped. Press
again within five seconds to unlock
all doors. The RKE transmitter can
be programmed to unlock all doors
on the first button press. See
Vehicle Personalization 0130.
The turn signal indicators will flash
to indicate unlocking. See Vehicle
Personalization 0130.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 039.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for at
least three seconds to sound the
panic alarm. The horn sounds and the turn signals flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
/: If equipped, pressQand then
press and hold
/for at least
four seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start 033.
Keyless Access Operation
The Keyless Access system lets
you lock and unlock the doors and
access the liftgate without removing
the RKE transmitter from your
pocket, purse, briefcase, etc. The
RKE transmitter must be within 1 m
(3 ft) of the liftgate or door being
opened. There is a button on each
door handle.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. See Vehicle
Personalization 0130.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 29
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
SeeMemory Seats 052.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. The lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the passenger door handle,
pressing the lock/unlock button on
the passenger door handle will
unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
The fuel door will also lock,
if equipped.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
30 Keys, Doors, and Windows
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE
transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, seeVehicle Personalization
0 130.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for several seconds, or until three
chimes are heard. Passive locking
will then remain disabled until
Qon
the interior door is pressed, or until
the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed.
To turn on or off see Vehicle
Personalization 0130. Remote No Longer In Vehicle Alert
If the vehicle is on with a door open
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven. To turn on or off
see
Vehicle Personalization 0130.
Keyless Liftgate Opening
When the doors are locked, press
the touch pad to open the liftgate if
the RKE transmitter is within
1 m (3 ft).Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Any remaining transmitters will need to be
reprogrammed. Each vehicle can
have up to eight transmitters
matched to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters. To program, the vehicle
must be off and all of the
transmitters, both currently
recognized and new, must be
with you.