Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . 26
Seats and Restraints . . . . . . . . . . . 47
Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . 140
Infotainment System . . . . . . . . . . 146
Climate Controls . . . . . . . . . . . . . . 147
Driving and Operating . . . . . . . . . 155
Vehicle Care . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . 279
Technical Data . . . . . . . . . . . . . . . . 292
Customer Information . . . . . . . . . 295
Reporting Safety Defects . . . . . . 305
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 309
Connected Services . . . . . . . . . . . 317
Index . . . . . . . . . . . . . . . . . . . . 321
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Introduction 3
Danger, Warning, and
Caution
Warning messages found on vehicle
labels and in this manual describe
hazards and what to do to avoid or
reduce them.
{Danger
Danger indicates a hazard with a
high level of risk which will result
in serious injury or death.
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do
Not,” “Do not do this,” or“Do not let
this happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with
the text describing the operation or
information relating to a specific
component, control, message,
gauge, or indicator.
M: Shown when the owner ’s
manual has additional instructions
or information.
*: Shown when the service
manual has additional instructions
or information.
0: Shown when there is more
information on another page —
“see page.” Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . 8
Stop/Start System . . . . . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . 11
Second Row Seats . . . . . . . . . . . . 11
Heated Seats . . . . . . . . . . . . . . . . . . 12
Head Restraint Adjustment . . . . 12
Seat Belts . . . . . . . . . . . . . . . . . . . . . 12
Passenger Sensing System . . . 13
Mirror Adjustment . . . . . . . . . . . . . . 13
Steering Wheel Adjustment . . . . 14
Interior Lighting . . . . . . . . . . . . . . . . 14
Exterior Lighting . . . . . . . . . . . . . . . 15
Windshield Wiper/Washer . . . . . . 15
Climate Controls . . . . . . . . . . . . . . . 17
Transmission . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . 19
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . 20
Lane Departure Warning (LDW) . . . . . . . . . . . . . . . 20
Side Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . . . 20
Rear Vision Camera (RVC) . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . 21
Park Assist . . . . . . . . . . . . . . . . . . . . 21
Power Outlets . . . . . . . . . . . . . . . . . 21
Universal Remote System . . . . . 22
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 22
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . 23
Tire Pressure Monitor . . . . . . . . . . 23
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
E85 or FlexFuel . . . . . . . . . . . . . . . . 24
Engine Oil Life System . . . . . . . . 24
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . 24 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . 25
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 7
1.Air Vents 0152.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 142.
Headlamp High/Low-Beam
Changer 0140.
3. Instrument Cluster 0111.
4. Driver Information Center (DIC) Display.
See Driver Information Center
(DIC) (Uplevel) 0127 orDriver
Information Center (DIC) (Base
Level) 0125.
5. Windshield Wiper/Washer
0105.
Rear Window Wiper/Washer
0 107.
6. Light Sensor. See Automatic
Headlamp System 0141.
7. Infotainment 0146.
8. Climate Control Systems 0147
or Dual Automatic Climate
Control System 0149 (If
Equipped).
Heated Steering Wheel 0105
(If Equipped). 9.
Instrument Panel Storage
0100.
10. Shift Lever. See Automatic
Transmission 0176.
11. Traction Control/Electronic
Stability Control 0181.
Hazard Warning Flashers
0 142.
Passenger Airbag Status
Indicator. See Passenger
Sensing System 074.
12. Park Assist 0189 (If
Equipped).
13. Lane Departure Warning
(LDW) 0194 (If Equipped).
14. Ignition Positions 0167.
15. Steering Wheel Controls 0105.
16. Horn 0105.
17. Steering Wheel Adjustment
0105.
18. Cruise Control 0183.
Forward Collision Alert (FCA)
System 0191 (If Equipped). 19. Hood Release. See
Hood
0 204.
20. Instrument Panel Storage
0100.
21. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0118.
22. Exterior Lamp Controls 0140.
Instrument Panel Illumination
Control 0143.
Front Fog Lamps 0143 (If
Equipped).
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
8 In Brief
Initial Drive
Information
This section provides a brief
overview about some of the
important features that may or may
not be on your specific vehicle.
For more detailed information, refer
to each of the features which can be
found later in this owner’s manual.
Stop/Start System
This vehicle has a Stop/Start
system to shut off the engine to help
conserve fuel. It has components
designed for the increased number
of starts.
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. SeeTachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. See
Stop/Start System 0170 in Driving
and Operating.
Remote Keyless Entry
(RKE) System
The Remote Keyless Entry (RKE)
transmitter may work up to 60 m
(197 ft) away from the vehicle.
To remove the key, press the button
on the back of the RKE transmitter,
and pull the key out. Never pull the
key out without pressing the button.
The key can be used for all locks.
K: Press to unlock the driver door
or all doors, depending on the
vehicle personalization settings.
Q: Press to lock all doors. Lock and unlock feedback can be
personalized. See
Vehicle
Personalization 0130.
7:Press and release one time to
initiate vehicle locator. Press and
hold for at least three seconds to
sound the panic alarm. Press again
to cancel the panic alarm.
See Keys 026 and Remote Keyless
Entry (RKE) System Operation 027.
Remote Vehicle Start
If equipped, the engine can be
started from outside of the vehicle.
Starting the Vehicle
1. Press and releaseQon the
RKE transmitter.
2. Immediately press and hold
/
for at least four seconds or until
the turn signal lamps flash.
Start the vehicle normally after
entering.
When the vehicle starts, the parking
lamps will turn on.
Remote start can be extended.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 9
Canceling a Remote Start
To cancel a remote start, do one of
the following:
.Press and hold
/until the
parking lamps turn off.
. Turn on the hazard warning
flashers.
. Turn the vehicle on and then off.
See Remote Vehicle Start 033.
Door Locks
To lock or unlock the doors from the
outside:
.
Press
KorQon the Remote
Keyless Entry (RKE) transmitter.
See Remote Keyless Entry
(RKE) System Operation 027.
. Use the key in the driver door.
See Door Locks 035. To lock or unlock the doors from the
inside:Q:
Press to lock the door.
K:Press to unlock the door.
See Power Door Locks 036.
Liftgate
To lock or unlock the liftgate from
inside, press
QorKon the power
door locks. See Power Door Locks
0 36. To lock or unlock the liftgate from
outside, press
QorKon the
Remote Keyless
Entry (RKE) transmitter. See Remote
Keyless Entry (RKE) System
Operation 027.
To open the liftgate, press the touch
pad below the license plate and
lift up.
See Liftgate 038.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
12 In Brief
Heated Seats
If equipped, the controls are on the
climate control panel. The engine
must be running to operate the
heated seats.
Press
MorLto heat the driver or
passenger seat cushion and
seatback.
Press the control once for the
highest setting. With each press of
the control, the heated seat will
change to the next lower setting,
and then the off setting. Three lights
indicate the highest setting and one
light the lowest. See
Heated Front Seats 054.
Head Restraint
Adjustment
Do not drive until the head restraints
for all occupants are installed and
adjusted properly.
To achieve a comfortable seating
position, change the seatback
recline angle as little as necessary
while keeping the seat and the head
restraint height in the proper
position.
See Head Restraints 048 and Seat
Adjustment 049.
Seat Belts
Refer to the following sections for
important information on how to use
seat belts properly:
.
Seat Belts 060
. How to Wear Seat Belts Properly
061
. Lap-Shoulder Belt 063
. Lower Anchors and Tethers for
Children (LATCH System) 087
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
In Brief 13
Passenger Sensing
System
United States
Canada and Mexico
The passenger sensing system
turns off the front outboard
passenger frontal airbag and knee
airbag (if equipped) under certain
conditions. No other airbag is
affected by the passenger sensing
system. See Passenger Sensing
System 074 for important
information. The passenger airbag status
indicator will be visible on the
instrument panel when the vehicle is
started. See
Passenger Airbag
Status Indicator 0117.
Mirror Adjustment
Exterior Mirrors
To adjust the mirrors:
1. Turn the selector switch to L (Left) or R (Right) to choose
the driver or passenger mirror.
2. Move the control to adjust the mirror. 3. Turn the selector switch to
9
to deselect the mirror.
Interior Mirror
Adjustment
Hold the rearview mirror in the
center and move it to view the area
behind the vehicle.
Manual Rearview Mirror
If equipped with a manual rearview
mirror, push the tab forward for
daytime use and pull it for nighttime
use to avoid glare from the
headlamps from behind. See
Manual Rearview Mirror
042.
Automatic Dimming Rearview
Mirror
If equipped with an automatic
dimming rearview mirror, the mirror
will automatically reduce the glare
from the headlamps from behind.
The dimming feature comes on
when the vehicle is started.
See Automatic Dimming Rearview
Mirror 043.