2019 BUICK ENCORE Battery

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Service and Maintenance 287
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0289 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
300 Customer Information
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 km from where your trip was
started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help you
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
OnStar 309
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 309
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 310
Security . . . . . . . . . . . . . . . . . . . . . . . 311
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 311
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
310 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance. .
Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
OnStar 313
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0200. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
322 Index
Auto StopStop/Start System . . . . . . . . . . . . 170
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Headlamp System . . . . . . . . . . . . 141
Transmission . . . . . . . . . . . . . . . . . 176
Transmission Fluid . . . . . . . . . . . 212
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 178
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 223
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Power Protection . . . . . . . . . . . . . 145
Battery - North America . . . . 222, 264
Blade Replacement, Wiper . . . . . 224
Brake System Warning Light . . . . . . . . 120
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Antilock . . . . . . . . . . . . . . . . . . . . . . . 179
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Parking . . . . . . . . . . . . . . . . . . . . . . . 180
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 158
Break-In, New Vehicle . . . . . . . . . . 167 Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 227
Headlamp Aiming . . . . . . . . . . . . . 227
Headlamps . . . . . . . . . . . . . . . . . . . 227
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 227
License Plate Lamps . . . . . . . . . 230
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 229
Buying New Tires . . . . . . . . . . . . . . . 253C
Calibration . . . . . . . . . . . . . . . . . . . . . . 108
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 203
California Proposition
65 Warning . . . . . . . . . .202, 222, 264, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 187
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 293 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 175
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 38
Winter Driving . . . . . . . . . . . . . . . . 161
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 102
Management System . . . . . . . . . 102
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 257
Charging System Light . . . . . . . . . 118
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Child Restraints Infants and Young Children . . . . . 82
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 87
Older Children . . . . . . . . . . . . . . . . . . 80
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 84
Circuit Breakers . . . . . . . . . . . . . . . . 231
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 270
Interior Care . . . . . . . . . . . . . . . . . . 275
Climate Control Systems . . . . . . . 147 Air Conditioning . . . . . . . . . . . . . . 147
Dual Automatic . . . . . . . . . . . . . . . 149

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
324 Index
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 200
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Fuses and Circuit Breakers . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235
Overload . . . . . . . . . . . . . . . . . . . . . 231
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Air Cleaner/Filter . . . . . . . . . . . . . 213
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Compartment Overview . . . . . . . 206
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .115
Cooling System . . . . . . . . . . . . . . . 214
Drive Belt Routing . . . . . . . . . . . . 294
Exhaust . . . . . . . . . . . . . . . . . . . . . . 175
Heater . . . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . .211
Oil Pressure Light . . . . . . . . . . . . 123
Overheating . . . . . . . . . . . . . . . . . . 218 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 130
Running While Parked . . . . . . . . 176
Starting . . . . . . . . . . . . . . . . . . . . . . . 169
Entry Lighting . . . . . . . . . . . . . . . . . . . 144
Event Data Recorders . . . . . . . . . . 307
Exit Lighting . . . . . . . . . . . . . . . . . . . . 144
Extended Parking . . . . . . . . . . . . . . . 174
Extender, Seat Belt . . . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 140
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 145
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 213
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . 142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 258
Changing . . . . . . . . . . . . . . . . . . . . . 259
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 278
Fluid Automatic Transmission . . . . . . 212
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 221
Washer . . . . . . . . . . . . . . . . . . . . . . . 219 Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 143
Folding Mirrors . . . . . . . . . . . . . . . . . . 42
Folding Seatback . . . . . . . . . . . . . . . . 55
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 191
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 305
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Seat Armrest . . . . . . . . . . . . . . 54
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 197
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 197
Foreign Countries . . . . . . . . . . . . 197
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .114
Low Fuel Warning Light . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . 196
Recommended . . . . . . . . . . . . . . . 196
Top Tier . . . . . . . . . . . . . . . . . . . . . . 196

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
326 Index
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 240
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 143
Daytime Running (DRL) . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 143
Exterior Controls . . . . . . . . . . . . . . 140
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Front Fog . . . . . . . . . . . . . . . . . . . . . 143
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 227
License Plate . . . . . . . . . . . . . . . . . 230
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .118
On Reminder . . . . . . . . . . . . . . . . . 125
Reading . . . . . . . . . . . . . . . . . . . . . . 144
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 194
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lap-Shoulder Belt . . . . . . . . . . . . . . . 63 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 87
LED Lighting . . . . . . . . . . . . . . . . . . . . 227
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Illumination Control . . . . . . . . . . . 143
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Lights Airbag Readiness . . . . . . . . . . . . . .117
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 121
Brake System Warning . . . . . . . 120
Charging System . . . . . . . . . . . . . .118
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .118
Cruise Control . . . . . . . . . . . . . . . . 125
Engine Oil Pressure . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 141
Front Fog Lamp . . . . . . . . . . . . . . 124
High-Beam On . . . . . . . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Immobilizer . . . . . . . . . . . . . . . . . . . 124
Lane Departure Warning . . . . . . 121 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 124
Seat Belt Reminders . . . . . . . . . . .116
StabiliTrak OFF . . . . . . . . . . . . . . . 122
Tire Pressure . . . . . . . . . . . . . . . . . 123
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 122
Traction Off . . . . . . . . . . . . . . . . . . . 122
Locks
Automatic Door . . . . . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 36
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 159
Low Fuel Warning Light . . . . . . . . . 124
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 87
Lumbar Adjustment . . . . . . . . . . . . . . 50 Front Seats . . . . . . . . . . . . . . . . . . . . . 50
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 291