Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Driving and Operating 169
malfunction indicator lamp as may
be required for emission inspection
purposes.
With the vehicle off, and the brake
pedal not applied, pressing and
holding ENGINE START/STOP for
more than five seconds will place
the vehicle in Service Mode.
The instruments and audio system
will operate as they do in ON/RUN,
but the vehicle will not be able to be
driven. The engine will not start in
Service Mode.
Press ENGINE START/STOP again
to turn the vehicle off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle
when it is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change
the way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty.
SeeAdd-On Electrical Equipment
0 200.
Starting Procedure 1. With the Keyless Access system, the RKE transmitter
must be in the vehicle. Press
ENGINE START/STOP with the
brake pedal applied. When the
engine begins cranking, let go
of the button. The idle speed will go down as
the engine gets warm. Do not
race the engine immediately
after starting it.
If the RKE transmitter is not in
the vehicle, if there is
interference, or if the RKE
transmitter battery is low, the
Driver Information Center (DIC)
will display a message.
See
Driver Information Center
(DIC) (Uplevel) 0127 orDriver
Information Center (DIC) (Base
Level) 0125 andRemote
Keyless Entry (RKE) System
Operation 027.
Caution
Cranking the engine for long
periods of time, by returning the
ignition to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
170 Driving and Operating
2. If the engine does not startafter five to 10 seconds,
especially in very cold weather
(below −18 °C or 0 °F), it could
be flooded with too much
gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold ENGINE START/
STOP, for up to a maximum of
15 seconds. Wait at least
15 seconds between each try,
to allow the cranking motor to
cool down.
When the engine starts, let go
of the button and the
accelerator. If the vehicle starts
briefly but then stops again,
follow the same steps. This
clears the extra gasoline from
the engine.
Do not race the engine
immediately after starting it.
Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.Stop/Start System
The Stop/Start system will shut off
the engine to help conserve fuel.
It has components designed for the
increased number of starts.
{Warning
The automatic engine Stop/Start
feature causes the engine to shut
off while the vehicle is still on. Do
not exit the vehicle before shifting
to P (Park). The vehicle may
restart and move unexpectedly.
Always shift to P (Park), and then
turn the ignition off before exiting
the vehicle.
Auto Engine Stop/Start
When the brakes are applied and
the vehicle is at a complete stop,
the engine may turn off. When
stopped, the tachometer displays
AUTO STOP. See Tachometer
0 114. When the brake pedal is
released or the accelerator pedal is
pressed, the engine will restart. To maintain vehicle performance,
other conditions may cause the
engine to automatically restart
before the brake pedal is released.
Auto Stops may not occur and/or
auto restarts may occur because:
.
The climate control settings
require the engine to be running
to cool or heat the vehicle
interior.
. The vehicle battery charge
is low.
. The vehicle battery has recently
been disconnected.
. Minimum vehicle speed has not
been reached since the last
Auto Stop.
. The accelerator pedal is
pressed.
. The engine or transmission is
not at the required operating
temperature.
. The outside temperature is not
in the required operating range.
. The vehicle is in any gear other
than D (Drive).
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 171
.Tow/Haul Mode or other driver
modes have been selected.
. The vehicle is on a steep hill or
grade.
. The driver door has been
opened or driver seat belt has
been unbuckled.
. The hood has been opened.
. The Auto Stop has reached the
maximum allowed time.
Engine Heater
Vehicles may have an engine
heater. The engine heater can help
in cold weather conditions at or
below −18 °C (0 °F) for easier
starting and better fuel economy
during engine warm-up. Plug in the
heater at least four hours before
starting the vehicle. An internal
thermostat in the plug end of the
cord will prevent engine heater
operation at temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical cord. The cord is in
the driver side of the engine
compartment, near the battery.
It is shipped from the factory
with a tie holding it in place.
Use care in removing the tie so
that the cord is not damaged.
Check the heater cord for
damage. If it is damaged, do
not use it. See your dealer for
a replacement. Inspect the
cord for damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord
or an extension cord can damage
the cord and may result in
overheating and fire.
. Plug the cord into a
three-prong electrical utility
receptacle that is protected
by a ground fault detection
(Continued)
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 177
all the way into P (Park) as you
maintain brake application. Then
press the shift lever button and
move the shift lever into another
gear. SeeShifting out of Park 0173.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0162.
N : In this position, the engine does
not connect with the wheels. To
restart the engine when the vehicle
is already moving, use
N (Neutral) only.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. If more power is needed for
passing, press the accelerator
pedal down.
M : This position allows shifting
similar to a manual transmission.
See Manual Mode 0178.
Caution
If the vehicle does not shift gears,
the transmission could be
damaged. Have the vehicle
serviced right away.
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Driving and Operating 181
feature uses the stability system
hydraulic brake control module to
supplement the power brake system
under conditions where the driver
has quickly and forcefully applied
the brake pedal in an attempt to
quickly stop or slow down the
vehicle. The stability system
hydraulic brake control module
increases brake pressure at each
corner of the vehicle until the ABS
activates. Minor brake pedal
pulsation or pedal movement during
this time is normal and the driver
should continue to apply the brake
pedal as the driving situation
dictates. The brake assist feature
will automatically disengage when
the brake pedal is released or brake
pedal pressure is quickly
decreased.Hill Start Assist (HSA)
If equipped, Hill Start Assist (HSA)
may be useful when the vehicle is
stopped on a grade. This feature is
designed to prevent the vehicle from
rolling, either forward or rearward,
during vehicle drive off. After the
driver completely stops and holds
the vehicle in a complete standstill
on a grade, HSA will be
automatically activated. During the
transition period between when the
driver releases the brake pedal and
starts to accelerate to drive off on a
grade, HSA holds the braking
pressure to ensure that there is no
rolling. The brakes will automatically
release when the accelerator pedal
is applied within the two-second
window. It will not activate if the
vehicle is in a drive gear and facing
downhill, or if the vehicle is facing
uphill and in R (Reverse).
Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel slip and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses that any
of the drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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182 Driving and Operating
vehicle wheel brakes to assist the
driver in keeping the vehicle on the
intended path.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
SeeIf the Vehicle Is Stuck 0162
and “Turning the Systems Off and
On” later in this section.
The indicator light for both systems
is in the instrument cluster. This
light will:
.
Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on
and stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 201
Vehicle Care
General Information
General Information . . . . . . . . . . 202
California Proposition65 Warning . . . . . . . . . . . . . . . . . 202
California Perchlorate Materials Requirements . . . . . 203
Accessories and Modifications . . . . . . . . . . . . . . . . 203
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 204
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 206
Engine Oil . . . . . . . . . . . . . . . . . . . . 209
Engine Oil Life System . . . . . . . 211
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Air Cleaner/Filter . . . . . . 213
Cooling System . . . . . . . . . . . . . . 214
Engine Overheating . . . . . . . . . . 218
Washer Fluid . . . . . . . . . . . . . . . . . 219
Brakes . . . . . . . . . . . . . . . . . . . . . . . 220
Brake Fluid . . . . . . . . . . . . . . . . . . . 221
Battery - North America . . . . . . 222
All-Wheel Drive . . . . . . . . . . . . . . . 223 Starter Switch Check . . . . . . . . . 223
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 223
Park Brake and P (Park)
Mechanism Check . . . . . . . . . . 223
Wiper Blade Replacement . . . . 224
Windshield Replacement . . . . . 225
Gas Strut(s) . . . . . . . . . . . . . . . . . . 225
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 227
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 227
Halogen Bulbs . . . . . . . . . . . . . . . . 227
LED Lighting . . . . . . . . . . . . . . . . . 227
Headlamps, Front Turn Signal and Parking Lamps . . . . . . . . . 227
Taillamps, Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . . . 229
License Plate Lamp . . . . . . . . . . 230
Electrical System
Electrical System Overload . . . 231
Fuses and Circuit Breakers . . . 231
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235 Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 238
All-Season Tires . . . . . . . . . . . . . . 239
Winter Tires . . . . . . . . . . . . . . . . . . 239
Summer Tires . . . . . . . . . . . . . . . . 240
Tire Sidewall Labeling . . . . . . . . 240
Tire Designations . . . . . . . . . . . . . 242
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 243
Tire Pressure . . . . . . . . . . . . . . . . . 246
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 247
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 248
Tire Inspection . . . . . . . . . . . . . . . . 251
Tire Rotation . . . . . . . . . . . . . . . . . 251
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 252
Buying New Tires . . . . . . . . . . . . . 253
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 254
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 255
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 256
Wheel Replacement . . . . . . . . . . 257
Tire Chains . . . . . . . . . . . . . . . . . . . 257
If a Tire Goes Flat . . . . . . . . . . . . 258
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Vehicle Care 217
{Warning
Spilling coolant on hot engine
parts can burn you. Coolant
contains ethylene glycol and it will
burn if the engine parts are hot
enough.
Caution
Failure to follow the specific
coolant fill procedure could cause
the engine to overheat and could
cause system damage. If coolant
is not visible in the surge tank,
contact your dealer.
If no problem is found, check to see
if coolant is visible in the coolant
surge tank. If coolant is visible but
the coolant level is not at the
indicated level mark, add a
50/50 mixture of clean, drinkable
water and DEX-COOL coolant at the
coolant surge tank, but be sure the cooling system, including the
coolant surge tank pressure cap, is
cool before you do it.
1. Remove the coolant surge tank
pressure cap when the cooling
system, including the coolant
surge tank pressure cap and
upper radiator hose, is no
longer hot.
Turn the pressure cap slowly
counterclockwise about
one-quarter of a turn. If you
hear a hiss, wait for that to
stop. This will allow any
pressure still left to be vented
out the discharge hose.
2. Keep turning the pressure cap slowly and remove it.
3. Fill the coolant surge tank withthe proper mixture to the
indicated level mark.
4. With the coolant surge tank pressure cap off, start the
engine and let it run until you
can feel the upper radiator
hose getting hot. Watch out for
the engine cooling fan.
By this time, the coolant level
inside the coolant surge tank
may be lower. If the level is
lower, add more of the proper
mixture to the coolant surge
tank until the level reaches the
indicated level mark.