Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
OnStar 313
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0200. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Connected Services 319
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
328 Index
Pregnancy, Using Seat Belts . . . . 66
PrivacyVehicle Data Recording . . . . . . . 307
Program Courtesy Transportation . . . . . . 301
Prohibited Fuels . . . . . . . . . . . . . . . . 196
Proposition 65 Warning,
California . . . . . . . . . . . .202, 222, 264, Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 304
R
Radio Frequency Statement . . . . 305
Reading Lamps . . . . . . . . . . . . . . . . . 144
Rear Seat Armrest . . . . . . . . . . . . . . . 60
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 56
Rear Vision Camera (RVC) . . . . . 187
Rear Window Washer/Wiper . . . . 107
Rearview Mirrors . . . . . . . . . . . . . . . . 42Automatic Dimming . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . 50
Recommended Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 289 Records
Maintenance . . . . . . . . . . . . . . . . . . 291
Recreational Vehicle Towing . . . . 268
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 299
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Vehicle Start . . . . . . . . . . . . 33
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 80
Maintenance . . . . . . . . . . . . . . . . . . 290
Replacing Airbag System . . . . . . . . 80
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 94
Replacing Seat Belt System Parts after a Crash . . . . . . . . . . . . . 67
Reporting Safety Defects Canadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 86
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 172
Reverse Tilt Mirrors . . . . . . . . . . . . . . 42
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 160 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 299
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . 103
Rotation, Tires . . . . . . . . . . . . . . . . . . 251
Routing, Engine Drive Belt . . . . . . 294
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 176
S
Safety Defects ReportingCanadian Government . . . . . . . . 306
General Motors . . . . . . . . . . . . . . . 306
U.S. Government . . . . . . . . . . . . . 305
Safety Locks . . . . . . . . . . . . . . . . . . . . . 37
Safety System Check . . . . . . . . . . . . 67
Scheduling Appointments . . . . . . . 301
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . 60 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Extender . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 61
Lap-Shoulder Belt . . . . . . . . . . . . . . 63
Reminders . . . . . . . . . . . . . . . . . . . . .116
Replacing after a Crash . . . . . . . . 67
Use During Pregnancy . . . . . . . . . . 66
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Index 329
SeatsAdjustment, Front . . . . . . . . . . . . . . . 49
Folding Seatback . . . . . . . . . . . . . . . 55
Head Restraints . . . . . . . . . . . . . . . . 48
Heated Front . . . . . . . . . . . . . . . . . . . 54
Lumbar Adjustment, Front . . . . . . 50
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 52
Power Adjustment, Front . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . 50
Underseat Storage . . . . . . . . . . . 101
Securing Child Restraints . . . . 94, 96
Security OnStar . . . . . . . . . . . . . . . . . . . . . . . .311
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 39
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 39
Service . . . . . . . . . . . . . . . . . . . . . . . . . 153 Accessories andModifications . . . . . . . . . . . . . . . . 203
Climate Control System . . . . . . . 147
Doing Your Own Work . . . . . . . . 203
Maintenance Records . . . . . . . . 291
Maintenance, General Information . . . . . . . . . . . . . . . . . . 279
Parts Identification Label . . . . . 292
Scheduling Appointments . . . . . 301
Services Special Application . . . . . . . . . . . 286 Servicing the Airbag . . . . . . . . . . . . . 78
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 223
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 172
Out of Park . . . . . . . . . . . . . . . . . . . 173
Side Blind Zone Alert (SBZA) . . . 192
Sidemarker Bulb Replacement . . . . . . . . . . . . 229
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 142
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . 263
Special Application Services . . . . 286
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 293
Speedometer . . . . . . . . . . . . . . . . . . . 113
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 122
Start Assist, Hill . . . . . . . . . . . . . . . . . 181
Start Vehicle, Remote . . . . . . . . . . . 33
Starter Switch Check . . . . . . . . . . . 223
Starting the Engine . . . . . . . . . . . . . 169
Steering . . . . . . . . . . . . . . . . . . . . . . . . 158
Heated Wheel . . . . . . . . . . . . . . . . 105
Wheel Adjustment . . . . . . . . . . . . 105
Wheel Controls . . . . . . . . . . . . . . . 105 Stop/Start System . . . . . . . . . . . . . . 170
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 229
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . 102
Cargo ManagementSystem . . . . . . . . . . . . . . . . . . . . . . 102
Center Console . . . . . . . . . . . . . . . 101
Convenience Net . . . . . . . . . . . . . 103
Glove Box . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . 100
Roof Rack System . . . . . . . . . . . . 103
Underseat . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . 100
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 162
Summer Tires . . . . . . . . . . . . . . . . . . 240
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 45
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 191
Infotainment . . . . . . . . . . . . . 146, 308
Roof Rack . . . . . . . . . . . . . . . . . . . . 103
Systems Driver Assistance . . . . . . . . . . . . . 186
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
330 Index
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 114
TaillampsBulb Replacement . . . . . . . . . . . . 229
Text Telephone (TTY) Users . . . . 298
Theft-Deterrent Systems . . . . . . . . . 40
Immobilizer . . . . . . . . . . . . . . . . . . . . . 40
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 All-Season . . . . . . . . . . . . . . . . . . . . 239
Buying New Tires . . . . . . . . . . . . . 253
Chains . . . . . . . . . . . . . . . . . . . . . . . . 257
Changing . . . . . . . . . . . . . . . . . . . . . 259
Compact Spare . . . . . . . . . . . . . . . 263
Designations . . . . . . . . . . . . . . . . . 242
Different Size . . . . . . . . . . . . . . . . . 254
If a Tire Goes Flat . . . . . . . . . . . . 258
Inspection . . . . . . . . . . . . . . . . . . . . 251
Pressure . . . . . . . . . . . . . . . . . . . . . . 246
Pressure Light . . . . . . . . . . . . . . . . 123
Pressure Monitor Operation . . 248
Pressure Monitor System . . . . . 247
Rotation . . . . . . . . . . . . . . . . . . . . . . 251
Sidewall Labeling . . . . . . . . . . . . . 240
Terminology and Definitions . . 243
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 255 Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 256
Wheel Replacement . . . . . . . . . . 257
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 252
Winter . . . . . . . . . . . . . . . . . . . . . . . . 239
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 196
Towing General Information . . . . . . . . . . 199
Recreational Vehicle . . . . . . . . . . 268
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 267
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 122
Off Light . . . . . . . . . . . . . . . . . . . . . . 122
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 181
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 176
Fluid, Automatic . . . . . . . . . . . . . . 212
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 301
Trip Odometer . . . . . . . . . . . . . . . . . . 114
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 142
Turn Signal Bulb Replacement . . . . . . . . . . . . 229
U
Underseat Storage . . . . . . . . . . . . . 101
Uniform Tire Quality Grading . . . 255
Universal Remote System . . . . . . 136Operation . . . . . . . . . . . . . . . . . . . . . 139
Programming . . . . . . . . . . . . . . . . . 136
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 39
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 158
Design . . . . . . . . . . . . . . . . . . . . . . . . 156
Identification Number (VIN) . . . 292
Load Limits . . . . . . . . . . . . . . . . . . . 163
Messages . . . . . . . . . . . . . . . . . . . . 129
Personalization . . . . . . . . . . . . . . . 130
Remote Start . . . . . . . . . . . . . . . . . . . 33
Security . . . . . . . . . . . . . . . . . . . . . . . . 39
Speed Messages . . . . . . . . . . . . . 130
Towing . . . . . . . . . . . . . . . . . . . . . . . . 267
Vehicle Ahead Indicator . . . . . . . . 122
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 246
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 307
Ventilation, Air . . . . . . . . . . . . . . . . . . 152