Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Vehicle Care 201
Vehicle Care
General Information
General Information . . . . . . . . . . 202
California Proposition65 Warning . . . . . . . . . . . . . . . . . 202
California Perchlorate Materials Requirements . . . . . 203
Accessories and Modifications . . . . . . . . . . . . . . . . 203
Vehicle Checks
Doing Your OwnService Work . . . . . . . . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . 204
Engine Compartment Overview . . . . . . . . . . . . . . . . . . . . 206
Engine Oil . . . . . . . . . . . . . . . . . . . . 209
Engine Oil Life System . . . . . . . 211
Automatic Transmission Fluid . . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Air Cleaner/Filter . . . . . . 213
Cooling System . . . . . . . . . . . . . . 214
Engine Overheating . . . . . . . . . . 218
Washer Fluid . . . . . . . . . . . . . . . . . 219
Brakes . . . . . . . . . . . . . . . . . . . . . . . 220
Brake Fluid . . . . . . . . . . . . . . . . . . . 221
Battery - North America . . . . . . 222
All-Wheel Drive . . . . . . . . . . . . . . . 223 Starter Switch Check . . . . . . . . . 223
Automatic Transmission Shift
Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 223
Park Brake and P (Park)
Mechanism Check . . . . . . . . . . 223
Wiper Blade Replacement . . . . 224
Windshield Replacement . . . . . 225
Gas Strut(s) . . . . . . . . . . . . . . . . . . 225
Headlamp Aiming
Headlamp Aiming . . . . . . . . . . . . 227
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . 227
Halogen Bulbs . . . . . . . . . . . . . . . . 227
LED Lighting . . . . . . . . . . . . . . . . . 227
Headlamps, Front Turn Signal and Parking Lamps . . . . . . . . . 227
Taillamps, Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps . . . . . . . . . . . . . 229
License Plate Lamp . . . . . . . . . . 230
Electrical System
Electrical System Overload . . . 231
Fuses and Circuit Breakers . . . 231
Engine Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235 Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 238
All-Season Tires . . . . . . . . . . . . . . 239
Winter Tires . . . . . . . . . . . . . . . . . . 239
Summer Tires . . . . . . . . . . . . . . . . 240
Tire Sidewall Labeling . . . . . . . . 240
Tire Designations . . . . . . . . . . . . . 242
Tire Terminology andDefinitions . . . . . . . . . . . . . . . . . . 243
Tire Pressure . . . . . . . . . . . . . . . . . 246
Tire Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . 247
Tire Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . 248
Tire Inspection . . . . . . . . . . . . . . . . 251
Tire Rotation . . . . . . . . . . . . . . . . . 251
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 252
Buying New Tires . . . . . . . . . . . . . 253
Different Size Tires and Wheels . . . . . . . . . . . . . . . . . . . . . . 254
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 255
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 256
Wheel Replacement . . . . . . . . . . 257
Tire Chains . . . . . . . . . . . . . . . . . . . 257
If a Tire Goes Flat . . . . . . . . . . . . 258
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
204 Vehicle Care
If equipped with remote vehicle
start, open the hood before
performing any service work to
prevent remote starting the vehicle
accidentally. SeeRemote Vehicle
Start 033.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records 0291.
Caution
Even small amounts of
contamination can cause damage
to vehicle systems. Do not allow
contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
To open the hood:
1. Pull the hood release handle
inside the vehicle. It is located
on the lower left side of the
instrument panel.
2. Go to the front of the vehicleand move the secondary hood
release lever toward the right
side of the vehicle.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 235
Caution
Spilling liquid on any electrical
component on the vehicle may
damage it. Always keep the
covers on any electrical
component.
The vehicle may not be equipped
with all of the relays and features
shown.Relays Usage
01 Electric vacuum pump Relays Usage
02 Cooling fan control 1
03 Cooling fan control 2
04 –
Instrument Panel Fuse
Block
The instrument panel fuse block is
on the underside of the driver side
instrument panel. To access the
fuses, remove the storage
compartment. To remove the
storage compartment, open the
compartment and pull it out.
The vehicle may not be equipped
with all of the fuses, relays, and
features shown.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Vehicle Care 277
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change(Continued)
Caution (Continued)
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Cargo Cover and
Convenience Net
If equipped, wash with warm water
and mild detergent. Do not use
chlorine bleach. Rinse with cold
water, and then dry completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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292 Technical Data
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . . 292
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . . 292
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . . 293
Engine Drive Belt Routing . . . . 294
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the driver side of the vehicle. It can
be seen through the windshield from
outside. The Vehicle Identification
Number (VIN) also appears on the
Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the VIN is
the engine code. This code
identifies the vehicle's engine,
specifications, and replacement parts. See
“Engine Specifications”
under Capacities and Specifications
0 293 for the vehicle's engine code.
Service Parts
Identification Label
There may be a label on the inside
of the glove box that contains the
following information:
.
Vehicle Identification
Number (VIN).
. Model designation.
. Paint information.
. Production options and special
equipment.
If there is no label, there is a
barcode on the certification label on
the center (B) pillar to scan for this
same information.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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296 Customer Information
resolved by your dealership without
further help, in the U.S., call
1-800-521-7300. In Canada, contact
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give the
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
When contacting Buick, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first. STEP THREE
—U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with the new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you. You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE
—Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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324 Index
E
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 200
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Fuses and Circuit Breakers . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235
Overload . . . . . . . . . . . . . . . . . . . . . 231
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . 310
Engine Air Cleaner/Filter . . . . . . . . . . . . . 213
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Compartment Overview . . . . . . . 206
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .115
Cooling System . . . . . . . . . . . . . . . 214
Drive Belt Routing . . . . . . . . . . . . 294
Exhaust . . . . . . . . . . . . . . . . . . . . . . 175
Heater . . . . . . . . . . . . . . . . . . . . . . . . 171
Oil Life System . . . . . . . . . . . . . . . .211
Oil Pressure Light . . . . . . . . . . . . 123
Overheating . . . . . . . . . . . . . . . . . . 218 Engine (cont'd)
Power Messages . . . . . . . . . . . . . 130
Running While Parked . . . . . . . . 176
Starting . . . . . . . . . . . . . . . . . . . . . . . 169
Entry Lighting . . . . . . . . . . . . . . . . . . . 144
Event Data Recorders . . . . . . . . . . 307
Exit Lighting . . . . . . . . . . . . . . . . . . . . 144
Extended Parking . . . . . . . . . . . . . . . 174
Extender, Seat Belt . . . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . 140
Exterior Lighting Battery Saver . . . . . . . . . . . . . . . . . . . . . . . . . 145
F
FeaturesMemory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 213
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 141
Flashers, Hazard Warning . . . . . . 142
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 258
Changing . . . . . . . . . . . . . . . . . . . . . 259
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 278
Fluid Automatic Transmission . . . . . . 212
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 221
Washer . . . . . . . . . . . . . . . . . . . . . . . 219 Fog Lamps
Front . . . . . . . . . . . . . . . . . . . . . . . . . 143
Folding Mirrors . . . . . . . . . . . . . . . . . . 42
Folding Seatback . . . . . . . . . . . . . . . . 55
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 191
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 305
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Seat Armrest . . . . . . . . . . . . . . 54
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . . 49
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Fuel Additives . . . . . . . . . . . . . . . . . . . . . 197
Economy Driving . . . . . . . . . . . . . . . 24
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 199
Filling the Tank . . . . . . . . . . . . . . . 197
Foreign Countries . . . . . . . . . . . . 197
Gauge . . . . . . . . . . . . . . . . . . . . . . . . .114
Low Fuel Warning Light . . . . . . . 124
Prohibited Fuels . . . . . . . . . . . . . . 196
Recommended . . . . . . . . . . . . . . . 196
Top Tier . . . . . . . . . . . . . . . . . . . . . . 196
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Index 325
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Fuses and Circuit Breakers . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
G
Garage Door Opener . . . . . . . . . . . 136Programming . . . . . . . . . . . . . . . . . 136
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 225
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .115
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Odometer . . . . . . . . . . . . . . . . . . . . . .114
Speedometer . . . . . . . . . . . . . . . . . .113
Tachometer . . . . . . . . . . . . . . . . . . . .114
Trip Odometer . . . . . . . . . . . . . . . . .114
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .110
General Information Service and Maintenance . . . . . 279
Towing . . . . . . . . . . . . . . . . . . . . . . . . 199
Vehicle Care . . . . . . . . . . . . . . . . . . 202
Glove Box . . . . . . . . . . . . . . . . . . . . . . 100 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 299
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 227
Hazard Warning Flashers . . . . . . . 142
Head Restraints . . . . . . . . . . . . . . . . . 48
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 227
Automatic . . . . . . . . . . . . . . . . . . . . . 141
Bulb Replacement . . . . . . . . . . . . 227
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 141
Flash-to-Pass . . . . . . . . . . . . . . . . . 141
High-Beam On Light . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Lamps On Reminder . . . . . . . . . 125
Heated Steering Wheel . . . . . . . . . . . . . . . 105
Heated Front Seats . . . . . . . . . . . . . . 54
Heated Mirrors . . . . . . . . . . . . . . . . . . . 42
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 171
Heating . . . . . . . . . . . . . . . . . . . . 147, 149
High-Beam On Light . . . . . . . . . . . . 124
Hill and Mountain Roads . . . . . . . . 160
Hill Start Assist (HSA) . . . . . . . . . . 181
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 61
HVAC . . . . . . . . . . . . . . . . . . . . . . 147, 149
I
Ignition Positions . . . . . . . . . . . . . . . 167
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 122
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 82
Information Publication Ordering . . . . . . . . . . 304
Infotainment . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . . . 308
Instrument Cluster . . . . . . . . . . . . . . 111
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 100
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 264