2019 BUICK ENCORE change time
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Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 305
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Innovation, Science and EconomicDevelopment (ISED) Canada's
RSP-100 / license-exempt RSS's /
ICES-001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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OnStar 311
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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312 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 305.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
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314 OnStar
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”
WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
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Connected Services 319
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
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Index 325
FusesEngine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 232
Fuses and Circuit Breakers . . . 231
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 235
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 237
G
Garage Door Opener . . . . . . . . . . . 136Programming . . . . . . . . . . . . . . . . . 136
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . 225
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . .115
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Odometer . . . . . . . . . . . . . . . . . . . . . .114
Speedometer . . . . . . . . . . . . . . . . . .113
Tachometer . . . . . . . . . . . . . . . . . . . .114
Trip Odometer . . . . . . . . . . . . . . . . .114
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . .110
General Information Service and Maintenance . . . . . 279
Towing . . . . . . . . . . . . . . . . . . . . . . . . 199
Vehicle Care . . . . . . . . . . . . . . . . . . 202
Glove Box . . . . . . . . . . . . . . . . . . . . . . 100 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . 299
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 227
Hazard Warning Flashers . . . . . . . 142
Head Restraints . . . . . . . . . . . . . . . . . 48
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . 227
Automatic . . . . . . . . . . . . . . . . . . . . . 141
Bulb Replacement . . . . . . . . . . . . 227
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 141
Flash-to-Pass . . . . . . . . . . . . . . . . . 141
High-Beam On Light . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Lamps On Reminder . . . . . . . . . 125
Heated Steering Wheel . . . . . . . . . . . . . . . 105
Heated Front Seats . . . . . . . . . . . . . . 54
Heated Mirrors . . . . . . . . . . . . . . . . . . . 42
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 171
Heating . . . . . . . . . . . . . . . . . . . . 147, 149
High-Beam On Light . . . . . . . . . . . . 124
Hill and Mountain Roads . . . . . . . . 160
Hill Start Assist (HSA) . . . . . . . . . . 181
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 61
HVAC . . . . . . . . . . . . . . . . . . . . . . 147, 149
I
Ignition Positions . . . . . . . . . . . . . . . 167
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 40 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 122
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 82
Information Publication Ordering . . . . . . . . . . 304
Infotainment . . . . . . . . . . . . . . . . . . . . 146
Infotainment System . . . . . . . . . . . . 308
Instrument Cluster . . . . . . . . . . . . . . 111
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . 100
Interior Rearview Mirrors . . . . . . . . . 42
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North
America . . . . . . . . . . . . . . . . . . . . . . . 264
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326 Index
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 240
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 143
Daytime Running (DRL) . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 143
Exterior Controls . . . . . . . . . . . . . . 140
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Front Fog . . . . . . . . . . . . . . . . . . . . . 143
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 227
License Plate . . . . . . . . . . . . . . . . . 230
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .118
On Reminder . . . . . . . . . . . . . . . . . 125
Reading . . . . . . . . . . . . . . . . . . . . . . 144
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 194
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lap-Shoulder Belt . . . . . . . . . . . . . . . 63 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 87
LED Lighting . . . . . . . . . . . . . . . . . . . . 227
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Illumination Control . . . . . . . . . . . 143
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Lights Airbag Readiness . . . . . . . . . . . . . .117
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 121
Brake System Warning . . . . . . . 120
Charging System . . . . . . . . . . . . . .118
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .118
Cruise Control . . . . . . . . . . . . . . . . 125
Engine Oil Pressure . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 141
Front Fog Lamp . . . . . . . . . . . . . . 124
High-Beam On . . . . . . . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Immobilizer . . . . . . . . . . . . . . . . . . . 124
Lane Departure Warning . . . . . . 121 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 124
Seat Belt Reminders . . . . . . . . . . .116
StabiliTrak OFF . . . . . . . . . . . . . . . 122
Tire Pressure . . . . . . . . . . . . . . . . . 123
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 122
Traction Off . . . . . . . . . . . . . . . . . . . 122
Locks
Automatic Door . . . . . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 36
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 159
Low Fuel Warning Light . . . . . . . . . 124
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 87
Lumbar Adjustment . . . . . . . . . . . . . . 50 Front Seats . . . . . . . . . . . . . . . . . . . . . 50
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 291
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330 Index
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 114
TaillampsBulb Replacement . . . . . . . . . . . . 229
Text Telephone (TTY) Users . . . . 298
Theft-Deterrent Systems . . . . . . . . . 40
Immobilizer . . . . . . . . . . . . . . . . . . . . . 40
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 All-Season . . . . . . . . . . . . . . . . . . . . 239
Buying New Tires . . . . . . . . . . . . . 253
Chains . . . . . . . . . . . . . . . . . . . . . . . . 257
Changing . . . . . . . . . . . . . . . . . . . . . 259
Compact Spare . . . . . . . . . . . . . . . 263
Designations . . . . . . . . . . . . . . . . . 242
Different Size . . . . . . . . . . . . . . . . . 254
If a Tire Goes Flat . . . . . . . . . . . . 258
Inspection . . . . . . . . . . . . . . . . . . . . 251
Pressure . . . . . . . . . . . . . . . . . . . . . . 246
Pressure Light . . . . . . . . . . . . . . . . 123
Pressure Monitor Operation . . 248
Pressure Monitor System . . . . . 247
Rotation . . . . . . . . . . . . . . . . . . . . . . 251
Sidewall Labeling . . . . . . . . . . . . . 240
Terminology and Definitions . . 243
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 255 Tires (cont'd)
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 256
Wheel Replacement . . . . . . . . . . 257
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 252
Winter . . . . . . . . . . . . . . . . . . . . . . . . 239
Top Tier Fuel . . . . . . . . . . . . . . . . . . . 196
Towing General Information . . . . . . . . . . 199
Recreational Vehicle . . . . . . . . . . 268
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 267
Traction Control System
(TCS)/StabiliTrak Light . . . . . . 122
Off Light . . . . . . . . . . . . . . . . . . . . . . 122
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 181
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 176
Fluid, Automatic . . . . . . . . . . . . . . 212
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 301
Trip Odometer . . . . . . . . . . . . . . . . . . 114
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 142
Turn Signal Bulb Replacement . . . . . . . . . . . . 229
U
Underseat Storage . . . . . . . . . . . . . 101
Uniform Tire Quality Grading . . . 255
Universal Remote System . . . . . . 136Operation . . . . . . . . . . . . . . . . . . . . . 139
Programming . . . . . . . . . . . . . . . . . 136
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 39
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 158
Design . . . . . . . . . . . . . . . . . . . . . . . . 156
Identification Number (VIN) . . . 292
Load Limits . . . . . . . . . . . . . . . . . . . 163
Messages . . . . . . . . . . . . . . . . . . . . 129
Personalization . . . . . . . . . . . . . . . 130
Remote Start . . . . . . . . . . . . . . . . . . . 33
Security . . . . . . . . . . . . . . . . . . . . . . . . 39
Speed Messages . . . . . . . . . . . . . 130
Towing . . . . . . . . . . . . . . . . . . . . . . . . 267
Vehicle Ahead Indicator . . . . . . . . 122
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 246
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 307
Ventilation, Air . . . . . . . . . . . . . . . . . . 152