Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
38 Keys, Doors, and Windows
Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, hatch/trunk open, or with
any objects that pass through the
seal between the body and the
hatch/trunk or liftgate. Engine
exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate or hatch/trunk open:. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air
(Continued)
Warning (Continued)
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust 0175.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
To open the liftgate, press
Kon the
power door lock switch or press
K
on the RKE transmitter to unlock all
doors. See
Power Door Locks 036 and
Remote Keyless Entry (RKE)
System Operation 027.
Press the touch pad below the
license plate and lift up.
The liftgate may also be opened
while the vehicle is locked by
pressing the touch pad while the
RKE transmitter is within 1 m (3 ft) of
the rear of the vehicle.
To close the liftgate, push from the
center to ensure that it fully latches.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Instruments and Controls 131
Personalization Menus
The following list of features may be
available:
.Time and Date
. Rear Seat Reminder
. Language
. Valet Mode
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Each menu is detailed in the
following information.
Time and Date
Manually set the time and date. See
Clock 0109.
Rear Seat Reminder
This allows for a chime and a
message when the rear door has
been opened before or during
operation of the vehicle.
Select Off or On.
Language
Select Language, then select from
the available language(s).
Valet Mode
To turn Valet Mode on and off, see
“Valet Mode” under“Setting Radio
Preferences” in the infotainment
manual.
Radio
To manage the radio features, see
“Radio” under“Settings” in the
infotainment manual.
Vehicle
Select and the following may be
displayed: .
Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may be
displayed:
.Auto Fan Speed
. Auto Defog
. Auto Rear Defog
. Ionizer
Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Auto Defog
The front defog will automatically
react to temperature and humidity
conditions that may cause fogging.
Select Off or On.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Instruments and Controls 133
Vehicle Locator Lights
This feature will flash the exterior
lamps when
Kon the Remote
Keyless Entry (RKE) transmitter is
pressed to locate the vehicle.
Select Off or On.
Exit Lighting
This allows the selection of how
long the exterior lamps stay on
when leaving the vehicle when it is
dark outside.
Select Off, 30 Seconds, 60 Seconds,
or 120 Seconds.
Power Door Locks
Select and the following may be
displayed:
. Unlocked Door Anti Lock Out
. Auto Door Unlock
. Delayed Door Lock Unlocked Door Anti Lock Out
When on, this feature will keep the
driver door from locking when the
door is open. If Off is selected, the
Delayed Door Lock menu will be
available.
Select Off or On.
Auto Door Unlock
This allows selection of which of the
doors will automatically unlock when
the vehicle is shifted into P (Park).
Select Off, All Doors, or Driver Door.
Delayed Door Lock
When on, this feature will delay the
locking of the doors. To override the
delay, press the power door lock
switch on the door.
Select Off or On.
Remote Lock, Unlock, Start
Select and the following may be
displayed:
.
Remote Unlock Light Feedback
. Remote Lock Feedback
. Remote Door Unlock .
Remote Start Auto Heat Seats
. Passive Door Unlock
. Passive Door Lock
. Remote Left in Vehicle Alert
Remote Unlock Light Feedback
When on, the exterior lamps will
flash when unlocking the vehicle
with the RKE transmitter.
Select Off or Flash Lights.
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the
vehicle with the RKE transmitter.
Select Off, Lights and Horn, Lights
Only, or Horn Only.
Remote Door Unlock
This allows selection of which doors
will unlock when pressing
Kon the
RKE transmitter.
When set to Driver Door, the driver
door will unlock the first time
Kis
pressed and all doors will unlock
when
Kis pressed a second time.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
OnStar 313
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0200. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Connected Services 319
vehicles, the SSID and
password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile
devices. Manage data usage by
turning Wi-Fi on or off on your
mobile device, by using the myBuick
mobile app, or by contacting an
OnStar Advisor. On some vehicles,
Wi-Fi can also be managed from the
Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app
to compatible Apple and Android
smartphones. Buick users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Buick on social
media.
Features are subject to change. For
myBuick mobile app information and
compatibility, see my.buick.com.
An active OnStar or connected
service plan may be required.
A compatible device,
factory-installed remote start, and power locks are required. Data rates
apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on
your route, help locate hotels,
or book a room. These services
vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=
to open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other
vehicles press
=as follows.
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
322 Index
Auto StopStop/Start System . . . . . . . . . . . . 170
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . . 36
Headlamp System . . . . . . . . . . . . 141
Transmission . . . . . . . . . . . . . . . . . 176
Transmission Fluid . . . . . . . . . . . 212
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 178
Shift Lock Control FunctionCheck . . . . . . . . . . . . . . . . . . . . . . . 223
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Power Protection . . . . . . . . . . . . . 145
Battery - North America . . . . 222, 264
Blade Replacement, Wiper . . . . . 224
Brake System Warning Light . . . . . . . . 120
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 220 Antilock . . . . . . . . . . . . . . . . . . . . . . . 179
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 180
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Parking . . . . . . . . . . . . . . . . . . . . . . . 180
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 158
Break-In, New Vehicle . . . . . . . . . . 167 Bulb Replacement
Halogen Bulbs . . . . . . . . . . . . . . . . 227
Headlamp Aiming . . . . . . . . . . . . . 227
Headlamps . . . . . . . . . . . . . . . . . . . 227
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 227
License Plate Lamps . . . . . . . . . 230
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 229
Buying New Tires . . . . . . . . . . . . . . . 253C
Calibration . . . . . . . . . . . . . . . . . . . . . . 108
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 203
California Proposition
65 Warning . . . . . . . . . .202, 222, 264, Back Cover
Camera Rear Vision (RVC) . . . . . . . . . . . . 187
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 293 Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 175
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 38
Winter Driving . . . . . . . . . . . . . . . . 161
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . 102
Management System . . . . . . . . . 102
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 101
Chains, Tire . . . . . . . . . . . . . . . . . . . . 257
Charging System Light . . . . . . . . . 118
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . .118
Child Restraints Infants and Young Children . . . . . 82
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 87
Older Children . . . . . . . . . . . . . . . . . . 80
Securing . . . . . . . . . . . . . . . . . . . . 94, 96
Systems . . . . . . . . . . . . . . . . . . . . . . . . 84
Circuit Breakers . . . . . . . . . . . . . . . . 231
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 270
Interior Care . . . . . . . . . . . . . . . . . . 275
Climate Control Systems . . . . . . . 147 Air Conditioning . . . . . . . . . . . . . . 147
Dual Automatic . . . . . . . . . . . . . . . 149
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
Index 323
Climate Control Systems (cont'd)Heating . . . . . . . . . . . . . . . . . . . . . . . 147
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Cluster, Instrument . . . . . . . . . . . . . 111
Collision Damage Repair . . . . . . . 302
Compact Spare Tire . . . . . . . . . . . . 263
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . 108
Connected Services
Connections . . . . . . . . . . . . . . . . . . 318
Diagnostics . . . . . . . . . . . . . . . . . . . 320
Navigation . . . . . . . . . . . . . . . . . . . . 317
Connections
Connected Services . . . . . . . . . . 318
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 181
Control of a Vehicle . . . . . . . . . . . . . 158
Convenience Net . . . . . . . . . . . . . . . 103
Convex Mirrors . . . . . . . . . . . . . . . . . . 41
Coolant Engine Temperature Gauge . . .115
Cooling . . . . . . . . . . . . . . . . . . . . 147, 149
Cooling System . . . . . . . . . . . . . . . . . 214
Courtesy Lamps . . . . . . . . . . . . . . . . 143
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 301 Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 102
Cruise Control . . . . . . . . . . . . . . . . . . 183 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cupholders . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . 298 Offices . . . . . . . . . . . . . . . . . . . . . . . . 297
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 298
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . 304
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 295
D
Damage Repair, Collision . . . . . . . 302
Danger, Warning, and Caution . . . . 3
Data CollectionInfotainment System . . . . . . . . . . 308
OnStar . . . . . . . . . . . . . . . . . . . . . . . 308
Data Recorders, Event . . . . . . . . . 307
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 141
Defensive Driving . . . . . . . . . . . . . . . 157
Delayed Locking . . . . . . . . . . . . . . . . . 36
Diagnostics Connected Services . . . . . . . . . . 320 Distracted Driving . . . . . . . . . . . . . . . 156
Dome Lamps . . . . . . . . . . . . . . . . . . . 143
Door
Delayed Locking . . . . . . . . . . . . . . . . 36
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Power Locks . . . . . . . . . . . . . . . . . . . . 36
Drive Belt Routing, Engine . . . . . . 294
Drive Systems
All-Wheel Drive . . . . . . . . . . 179, 223
Driver Assistance Systems . . . . . 186
Driver Behavior . . . . . . . . . . . . . . . . . 156
Driver Information Center (DIC) . . . . . . . . . . . . . 125, 127
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 157
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 157
Environment . . . . . . . . . . . . . . . . . . 156
For Better Fuel Economy . . . . . . . 24
Hill and Mountain Roads . . . . . . 160
If the Vehicle is Stuck . . . . . . . . . 162
Loss of Control . . . . . . . . . . . . . . . 159
Off-Road Recovery . . . . . . . . . . . 159
Vehicle Load Limits . . . . . . . . . . . 163
Wet Roads . . . . . . . . . . . . . . . . . . . 160
Winter . . . . . . . . . . . . . . . . . . . . . . . . 161
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 149
Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12163005) - 2019 - crc - 9/17/18
326 Index
K
Keyless EntryRemote (RKE) System . . . . . . . . . 27
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
L
Labeling, Tire Sidewall . . . . . . . . . . 240
Lamps Courtesy . . . . . . . . . . . . . . . . . . . . . . 143
Daytime Running (DRL) . . . . . . 141
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 143
Exterior Controls . . . . . . . . . . . . . . 140
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 145
Front Fog . . . . . . . . . . . . . . . . . . . . . 143
Headlamps, Front Turn
Signal, and Parking
Lamps . . . . . . . . . . . . . . . . . . . . . . 227
License Plate . . . . . . . . . . . . . . . . . 230
Malfunction Indicator (Check Engine) . . . . . . . . . . . . . .118
On Reminder . . . . . . . . . . . . . . . . . 125
Reading . . . . . . . . . . . . . . . . . . . . . . 144
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 194
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lap-Shoulder Belt . . . . . . . . . . . . . . . 63 LATCH System
Replacing Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . 94
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . 87
LED Lighting . . . . . . . . . . . . . . . . . . . . 227
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Illumination Control . . . . . . . . . . . 143
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Lights Airbag Readiness . . . . . . . . . . . . . .117
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 121
Brake System Warning . . . . . . . 120
Charging System . . . . . . . . . . . . . .118
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . .118
Cruise Control . . . . . . . . . . . . . . . . 125
Engine Oil Pressure . . . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . 141
Front Fog Lamp . . . . . . . . . . . . . . 124
High-Beam On . . . . . . . . . . . . . . . . 124
High/Low Beam Changer . . . . . 140
Immobilizer . . . . . . . . . . . . . . . . . . . 124
Lane Departure Warning . . . . . . 121 Lights (cont'd)
Low Fuel Warning . . . . . . . . . . . . 124
Seat Belt Reminders . . . . . . . . . . .116
StabiliTrak OFF . . . . . . . . . . . . . . . 122
Tire Pressure . . . . . . . . . . . . . . . . . 123
Traction Control System
(TCS)/StabiliTrak . . . . . . . . . . . . 122
Traction Off . . . . . . . . . . . . . . . . . . . 122
Locks
Automatic Door . . . . . . . . . . . . . . . . . 36
Delayed Locking . . . . . . . . . . . . . . . . 36
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Lockout Protection . . . . . . . . . . . . . . 36
Power Door . . . . . . . . . . . . . . . . . . . . . 36
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loss of Control . . . . . . . . . . . . . . . . . 159
Low Fuel Warning Light . . . . . . . . . 124
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 87
Lumbar Adjustment . . . . . . . . . . . . . . 50 Front Seats . . . . . . . . . . . . . . . . . . . . . 50
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 291