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Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S-12032535) - 2019 - crc - 6/25/18
Customer Satisfaction Procedure 27
Contact the BBB Auto Line Program
using the toll-free telephone number
or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. GM reserves the right to
change eligibility limitations and/or
to discontinue its participation in this
program.
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Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S-12032535) - 2019 - crc - 6/25/18
Warranty Information for California Only 29
California Civil Code Section
1793.2(d) requires that, if GM or its
representatives are unable to repair
a new motor vehicle to conform to
the vehicle's applicable express
warranties after a reasonable
number of attempts, GM shall either
replace the new motor vehicle or
reimburse the buyer the amount
paid or payable by the buyer.
California Civil Code Section
1793.22(b) creates a presumption
that GM has had a reasonable
number of attempts to conform the
vehicle to its applicable express
warranties if, within 18 months from
delivery to the buyer or 18,000 miles
on the vehicle's odometer,
whichever occurs first, one or more
of the following occurs:
.The same nonconformity results
in a condition that is likely to
cause death or serious bodily
injury if the vehicle is driven
AND the nonconformity has
been subject to repair two or
more times by GM or its agents
AND the buyer or lessee has directly notified GM of the need
for the repair of the
nonconformity.
. The same nonconformity has
been subject to repair four or
more times by GM or its agents
AND the buyer has notified GM
of the need for the repair of the
nonconformity.
. The vehicle is out of service by
reason of repair nonconformities
by GM or its agents for a
cumulative total of more than
30 calendar days after delivery
of the vehicle to the buyer.
NOTICE TO GENERAL MOTORS
AS REQUIRED ABOVE SHALL BE
SENT TO THE FOLLOWING
ADDRESS:
General Motors LLC
P.O. Box 33170
Detroit , MI 48232-5170
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.
Page 35 of 42
Buick Limited Warranty and Owner Assistance Information (GMNA-Localiz-
ing-U.S-12032535) - 2019 - crc - 6/25/18
30 Special Coverage Adjustment Programs Beyond the Warranty Period
Buick is proud of the protection
afforded by its warranty coverages.
In order to achieve maximum
customer satisfaction, there may be
times when Buick will establish a
special coverage adjustment
program to pay all or part of the cost
of certain repairs not covered by the
warranty or to reimburse certain
repair expenses you may have
incurred. Check with your Buick
dealer or call the Buick Customer
Assistance Center to determine
whether any special coverage
adjustment program is applicable to
your vehicle.
When you make an inquiry, you will
need to give the year, model, and
mileage of your vehicle and
your VIN.