2019 BUICK ENCLAVE ECU

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
326 Vehicle Care
Storing the Flat Tire
1. Liftgate Hinges
2. Cable
3. Center of the Wheel
4. Door Striker
To store the flat tire:
1. Remove the cable packagefrom under the spare tire, jack,
and tools.
2. Remove the small cap by tapping the back of the cap
with the extension of the shaft,
if the vehicle has aluminum
wheels.
3. Put the flat tire in the rear storage area with the valve
stem facing the rear of the
vehicle. 4. Pull the cable through the door
striker and the center of the
wheel.
5. Lower the liftgate enough to be
able to hook the cable onto the
outside portion of the liftgate
hinges.
6. Hook the other end of the cable onto the outside portion of the
liftgate hinge on the other side
of the vehicle.
7. Pull on the cable to make sure it is secure.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Vehicle Care 331
10. Try to start the vehicle that hadthe dead battery. If it will not
start after a few tries, it
probably needs service.
Caution
If the jumper cables are
connected or removed in the
wrong order, electrical shorting
may occur and damage the
vehicle. The repairs would not be
covered by the vehicle warranty.
Always connect and remove the
jumper cables in the correct order,
making sure that the cables do
not touch each other or other
metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle
and removing the jumper cables,
allow it to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash
or hook to suspension
components. Use the proper
straps around the tires to secure
the vehicle. Do not drag a locked
wheel/tire while loading the
vehicle. Do not use a sling type
lift to tow the vehicle. This could
damage the vehicle.
GM recommends a flatbed tow truck
to transport a disabled vehicle. Use
ramps to help reduce approach
angles, if necessary. A towed
vehicle should have its drive wheels
off the ground. Contact Roadside
Assistance or a professional towing
service if the disabled vehicle must
be towed.
Front Attachment Points
The vehicle is equipped with
specific attachment points to be
used by the towing provider. These
holes may be used to pull the
vehicle from a flat road surface onto
the flatbed tow truck.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Vehicle Care 333
The vehicle is not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
the following information on dolly
towing.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.To tow the vehicle from the front
with two wheels on the ground:
1. Put the vehicle front wheels on the dolly.
2. Shift the transmission to P (Park).
3. Set the parking brake.
4. If equipped, put the vehicle in AWD. See Driver Mode Control
0 223.
5. Secure the vehicle to the dolly.
6. Follow the dolly manufacturer's instructions for preparing the
vehicle and dolly for towing.
7. Release the parking brake.
8. Turn the vehicle off. 9. Open the hood.
10. Wait two minutes.
11. Disconnect the negative (-) terminal connector from the
12-volt battery.
12. Close and latch the hood.
Towing the Vehicle from
the Rear

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Vehicle Care 343
Some vehicles have floor mats with
a button-type retainer.
Removing and Replacing the
Floor Mat1. Pull up on the rear of the mat to unlock and remove.
2. Reinstall the floor mat by lining up the floor mat opening over
the carpet retainer and
snapping into position.
3. Make sure the floor mat is properly secured. Verify the
floor mat does not interfere
with the pedals.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Customer Information 365
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
374 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 374
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 375
Security . . . . . . . . . . . . . . . . . . . . . . 376
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 376
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
OnStar 375
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.

Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
376 OnStar
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.