Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Vehicle Care 333
The vehicle is not designed to be
towed with all four wheels on the
ground. If the vehicle must be
towed, a dolly should be used. See
the following information on dolly
towing.
Dolly Towing
Tow the vehicle with the two rear
wheels on the ground and the front
wheels on a dolly.To tow the vehicle from the front
with two wheels on the ground:
1. Put the vehicle front wheels on the dolly.
2. Shift the transmission to P (Park).
3. Set the parking brake.
4. If equipped, put the vehicle in AWD. See Driver Mode Control
0 223.
5. Secure the vehicle to the dolly.
6. Follow the dolly manufacturer's instructions for preparing the
vehicle and dolly for towing.
7. Release the parking brake.
8. Turn the vehicle off. 9. Open the hood.
10. Wait two minutes.
11. Disconnect the negative (-) terminal connector from the
12-volt battery.
12. Close and latch the hood.
Towing the Vehicle from
the Rear
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Service and Maintenance 351
(3)Or every four years, whichever
comes first. If driving in dusty
conditions, inspect the filter at each
oil change or more often as needed.
(4) Or every five years, whichever
comes first. See Cooling System
0 277.
(5) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(6) Replace brake fluid every five
years. See Brake Fluid 0283.
(7) Or every 12 months, whichever
comes first. See Wiper Blade
Replacement 0286.Special Application
Services
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every oil change.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior Care
0 334.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
352 Service and Maintenance
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0354 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Customer Information 365
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Buick reserve the right to make any
changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Buick reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Buick dealer for warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 500 miles.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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374 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 374
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 375
Security . . . . . . . . . . . . . . . . . . . . . . 376
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 376
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
OnStar 375
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
378 OnStar
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0266. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
Buick Enclave Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12146155) - 2019 - crc - 9/10/18
Index 387
Auto StopStop/Start System . . . . . . . . . . . . 205
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . 53
Door Locks . . . . . . . . . . . . . . . . . . . . . 40
Forward Braking . . . . . . . . . . . . . . 243
Headlamp System . . . . . . . . . . . . 171
Transmission . . . . . . . . . . . . . . . . . 212
Transmission Fluid . . . . . . . . . . . 275
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 217
B
Battery
Exterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 176
Load Management . . . . . . . . . . . . 175
Power Protection . . . . . . . . . . . . . 175
Battery - North America . . . . 284, 328
Blade Replacement, Wiper . . . . . 286
Brake Parking, Electric . . . . . . . . . . . . . . 219
System Warning Light . . . . . . . . 143
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 282 Antilock . . . . . . . . . . . . . . . . . . . . . . . 218
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 220
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 188 Braking (cont'd)
Automatic Forward . . . . . . . . . . . 243
Braking System Front Pedestrian (FPB) . . . . . . . 244
Break-In, New Vehicle . . . . . . . . . . 202
Bulb Replacement Headlamp Aiming . . . . . . . . . . . . . 289
Headlamps . . . . . . . . . . . . . . . . . . . 289
License Plate Lamps . . . . . . . . . 289
Buying New Tires . . . . . . . . . . . . . . . 315
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 126
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . 269
California Proposition
65 Warning . . . . . . . . . .268, 284, 328, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 358
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . .211
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 42
Winter Driving . . . . . . . . . . . . . . . . 196 Cargo
Management System . . . . . . . . . .118
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . 118
Chains, Tire . . . . . . . . . . . . . . . . . . . . 319
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 129
Charging System Light . . . . . . . . . 141
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 141
Child Restraints Infants and Young Children . . . . . 97
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . 103
Older Children . . . . . . . . . . . . . . . . . . 96
Securing . . . . . . . . . . . . . . . . . . 111, 113
Systems . . . . . . . . . . . . . . . . . . . . . . 100
Circuit Breakers . . . . . . . . . . . . . . . . 291
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 334
Interior Care . . . . . . . . . . . . . . . . . . 339
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 178
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Cluster, Instrument . . . . . . . . . . . . . 132
Collision Damage Repair . . . . . . . 367