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OnStar 283
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 283
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 284
Security . . . . . . . . . . . . . . . . . . . . . . 285
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 285
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect information about you and your
vehicle, including location
information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
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284 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
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OnStar 285
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the
vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase.
Press
Qto set up an account.
. After change in ownership and
at 90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the
Vehicle
Call 1-888-4ONSTAR
(1-888-466-7827) immediately to
terminate your OnStar or connected
services if the vehicle is disposed
of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
or connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
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OnStar 287
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0174. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
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OnStar 289
or other dealings in this Software
without prior written authorization of
the copyright holder.
unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license.
The definitive version of this
document should be available
at ftp://ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White.
This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
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292 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
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Index 295
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 177
Accessory Power . . . . . . . . . . . . . . . 149
Adaptive Forward Lighting (AFL) . . . . . . . . . . . . . . . . . 123
Adaptive Forward Lighting (AFL) Light . . . . . . . . . . . . . . . . . . . . 111
Adaptive Forward Lighting Lamps . . . . . . . . . . . . . . . . . . . . . . . . 197
Add-On Electrical Equipment . . . 174
Additional Information OnStar . . . . . . . . . . . . . . . . . . . . . . . 285
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . . . 260
Adjustments Lumbar, Front Seats . . . . . . . . . . . . 49
Air Cleaner/Filter, Engine . . . . . . . 185
Air Conditioning . . . . . . . . . . . . . . . . 130
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 134
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 133
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 72
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 64
Passenger Sensing System . . . . 67 Airbag System (cont'd)
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 64
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 65
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 63
Where Are the Airbags? . . . . . . . . 62
Airbags
Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . . . 71
Passenger Status Indicator . . . 103
Readiness Light . . . . . . . . . . . . . . 103
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 71
System Check . . . . . . . . . . . . . . . . . . 61
Alarm Vehicle Security . . . . . . . . . . . . . . . . 31
All-Season Tires . . . . . . . . . . . . . . . . 212
Antilock Brake System (ABS) . . . 155 Warning Light . . . . . . . . . . . . . . . . . 107
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 244
Interior . . . . . . . . . . . . . . . . . . . . . . . . 248
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 273
Assistance Systems for Parking and Backing . . . . . . . . . . 164
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296 Index
AutomaticDoor Locks . . . . . . . . . . . . . . . . . . . . . 29
Headlamp System . . . . . . . . . . . . 123
Transmission . . . . . . . . . . . . . . . . . 152
Transmission Fluid . . . . . . . . . . . 184
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . 154
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 194
B
BatteryExterior Lighting BatterySaver . . . . . . . . . . . . . . . . . . . . . . . 127
Load Management . . . . . . . . . . . . 127
Power Protection . . . . . . . . . . . . . 127
Battery - North America . . . . 193, 238
Blade Replacement, Wiper . . . . . 195
Brake
Parking, Electric . . . . . . . . . . . . . . 156
System Warning Light . . . . . . . . 106
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Antilock . . . . . . . . . . . . . . . . . . . . . . . 155
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 157
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 137
Break-In, New Vehicle . . . . . . . . . . 146 Bulb Replacement
Back-up Lamps . . . . . . . . . . . . . . . 201
Fog Lamps . . . . . . . . . . . . . . . . . . . 198
Front Turn Signal Lamps . . . . . 199
Headlamp Aiming . . . . . . . . . . . . . 197
Headlamps . . . . . . . . . . . . . . . . . . . 197
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . . . 197
License Plate Lamps . . . . . . . . . 203
Side Turn Signal Lamps . . . . . . 200
Sidemarker Lamps . . . . . . . . . . . 199
Buying New Tires . . . . . . . . . . . . . . . 225
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 98
California Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 177
California Proposition
65 Warning . . . . . . . . . .176, 193, 238, Back Cover
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 267
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . 151
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Carbon Monoxide (cont'd)
Winter Driving . . . . . . . . . . . . . . . . 140
Caution, Danger, and Warning . . . . 2
Center Console Storage . . . . . . . . . 94
Chains, Tire . . . . . . . . . . . . . . . . . . . . 230
Charging System Light . . . . . . . . . 104
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 104
Ignition Transmission Lock . . . 194
Child Restraints Infants and Young Children . . . . . 74
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 79
Older Children . . . . . . . . . . . . . . . . . . 73
Securing . . . . . . . . . . . . . . . . . . . . 86, 89
Systems . . . . . . . . . . . . . . . . . . . . . . . . 77
Circuit Breakers . . . . . . . . . . . . . . . . 204
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . 244
Interior Care . . . . . . . . . . . . . . . . . . 248
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . 130
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 100
Collision Damage Repair . . . . . . . 276
Compact Spare Tire . . . . . . . . . . . . 237