Buick Cascada Owner Manual (GMNA-Localizing-U.S.-12461774) - 2019 -
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284 OnStar
Press=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
Or
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped. PressQto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
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286 OnStar
.PressQto speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming
—may prevent service.
See Radio Frequency Statement
0 279.
Services for People with
Disabilities
Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
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OnStar 287
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders. A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0174. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
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Connected Services 291
Connected
Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . 291
Connections . . . . . . . . . . . . . . . . . . 292
Diagnostics . . . . . . . . . . . . . . . . . . . 294
Connected Services
Navigation
Navigation requires a specific
OnStar or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some
vehicles, press
=to open the OnStar app on the infotainment
display. For other vehicles press
=
as follows.
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
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292 Connected Services
2. Say“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the
vehicle’s navigation screen,
if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system. See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords
for the Wi-Fi hotspot and
myBuick mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions. Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.
1. To retrieve Wi-Fi hotspot information, press
=to open
the OnStar app on the
infotainment display, then
select Wi-Fi Hotspot. On some
vehicles, touch Wi-Fi or Wi-Fi
Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor. On some
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Index 297
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . 98
Connected Services Connections . . . . . . . . . . . . . . . . . . 292
Diagnostics . . . . . . . . . . . . . . . . . . . 294
Navigation . . . . . . . . . . . . . . . . . . . . 291
Connections Connected Services . . . . . . . . . . 292
Control Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 158
Control of a Vehicle . . . . . . . . . . . . . 137
Convertible Top . . . . . . . . . . . . . . . . . . 37 Roll Bars . . . . . . . . . . . . . . . . . . . . . . . 66
Convex Mirrors . . . . . . . . . . . . . . . . . . 33
Coolant
Engine Temperature Gauge . . 102
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cooling System . . . . . . . . . . . . . . . . . 186
Courtesy Lamps . . . . . . . . . . . . . . . . 126
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 275
Cruise Control . . . . . . . . . . . . . . . . . . 160 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Customer Assistance . . . . . . . . . . . 272 Offices . . . . . . . . . . . . . . . . . . . . . . . . 271 Customer Assistance (cont'd)
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . . 272
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 278
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 269
D
Damage Repair, Collision . . . . . . . 276
Danger, Warning, and Caution . . . . 2
Data CollectionInfotainment System . . . . . . . . . . 282
OnStar . . . . . . . . . . . . . . . . . . . . . . . 282
Data Recorders, Event . . . . . . . . . 281
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 122
Defensive Driving . . . . . . . . . . . . . . . 136
Delayed Locking . . . . . . . . . . . . . . . . . 28
Diagnostics
Connected Services . . . . . . . . . . 294
Distracted Driving . . . . . . . . . . . . . . . 136
Dome Lamps . . . . . . . . . . . . . . . . . . . 126
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . .112
Delayed Locking . . . . . . . . . . . . . . . . 28
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Door (cont'd)
Power Locks . . . . . . . . . . . . . . . . . . . . 28
Drive Belt Routing, Engine . . . . . . 268
Driver Assistance Systems . . . . . 163
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 112
Driving Defensive . . . . . . . . . . . . . . . . . . . . . 136
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 137
For Better Fuel Economy . . . . . . . 20
Hill and Mountain Roads . . . . . . 140
If the Vehicle is Stuck . . . . . . . . . 142
Loss of Control . . . . . . . . . . . . . . . 138
Off-Road Recovery . . . . . . . . . . . 138
Vehicle Load Limits . . . . . . . . . . . 142
Wet Roads . . . . . . . . . . . . . . . . . . . 139
Winter . . . . . . . . . . . . . . . . . . . . . . . . 140
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 130
E
Electric Parking Brake . . . . . . . . . . 156
Electric Parking Brake Light . . . . 106
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 174
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 204
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Index 301
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 265
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 260
Maintenance Schedule . . . . . . . . . 255 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 263
Malfunction Indicator Lamp . . . . . 104
Manual Mode . . . . . . . . . . . . . . . . . . . 154
Messages Engine Power . . . . . . . . . . . . . . . . .115
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .115
Vehicle Speed . . . . . . . . . . . . . . . . .116
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 34
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 34
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 34
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . 34
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . . 219
N
Navigation
Connected Services . . . . . . . . . . 291
New Vehicle Break-In . . . . . . . . . . . 146
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . 101 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 138
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 181
Engine Oil Life System . . . . . . . 183
Pressure Light . . . . . . . . . . . . . . . . .110
Older Children, Restraints . . . . . . . 73
Online Owner Center . . . . . . . . . . . 272
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 282
OnStar Additional
Information . . . . . . . . . . . . . . . . . . . . 285
OnStar Emergency . . . . . . . . . . . . . 284
OnStar Overview . . . . . . . . . . . . . . . 283
OnStar Security . . . . . . . . . . . . . . . . 285
Operate Pedal Light . . . . . . . . . . . . 107
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . 125
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 189
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 150
Shifting Out of . . . . . . . . . . . . . . . . 150
Park Assist . . . . . . . . . . . . . . . . . . . . . 164
Parking
Brake and P (Park)Mechanism Check . . . . . . . . . . 194
Over Things That Burn . . . . . . . 151
Parking or Backing
Assistance Systems . . . . . . . . . . 164
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 103
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Passenger Sensing System . . . . . 67
Perchlorate Materials Requirements, California . . . . . . 177
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 28
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 127
Retained Accessory (RAP) . . . 149
Seat Adjustment . . . . . . . . . . . . . . . . 48
Windows . . . . . . . . . . . . . . . . . . . . . . . 35