2019 AUDI Q5 service

Telephone

Themobiledevicethatwillbeconnectedmust
not beconnectedtoanyotherBluetoothdevice.
TheMMImustnotbeconnectedtoamobilede-
vice.
Connectingamobiledevice

>Select:[MENU]button>Telephone>Connect
mobiledevice>Findnewdevices>Next.The
availableBluetoothdevicesareshownintheIn-
fotainmentsystemdisplay.Orselect:[MENU
button>Settings>leftcontrolbutton>MMI
settings>Connectionmanager©page246.
> Selectandconfirmthedesiredcellphonefrom
thelistofdisplayedBluetoothdevices.
>TheMMIgeneratesaPINfortheconnection
setup>fig.177.
>»SelectandconfirmYes.
>EnterthePINforconnectingonyourcell
phone.Or:whenthePINisdisplayedonyour
cellphone,confirmthePINonyourcellphone
andintheMMI.Thetimeallowedforentering
thePINislimitedtoapproximately30seconds.
>Payattentiontoanyadditionalsystemprompts
displayedonyourcellphone,forexampleifthe
systemshouldconnectautomaticallyinthefu-
ture.Dependingonthecellphone,youmay
havetoconfirmdownloadingthedirectorysep-
arately.



Afterconnectingsuccessfully
Afterconnectingsuccessfully,informationabout
theconnectedprofileswillappear.Youcanalso
changetheprofileslater.Select:[MENU]button>
Settings> leftcontrolbutton>MMIsettings>
Connectionmanager>page246.


Inaddition,thecellphonecontactsareautomat-
icallyloadedintheMMIdirectory.Thisprocess
cantakeseveralminutes,dependingonthenum-
berofcontacts.
Youcanalsomakeyourconnectedcellphonethe
defaultphonebyselectingSetasdefaulttele-
phoneintheConnectionmanager>page248.
@)Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.
178
G)Tips
— MakingphonecallsthroughtheMMIisonly
possibleusingtheHandsfreeBluetoothpro-
file.
—Youcanapplyadditionalsettingstocon-
nectedmobiledevicesusingtheConnection
manager>page246.
—YoucanalsosearchfortheMMIon yourmo-
biledeviceusingtheBluetoothdevice
search.
—Youonlyhavetopairyourdeviceonetime.
Bluetoothdevicesthatarealreadypaired
automaticallyconnecttotheMMIwhenthe
Bluetooth
functionisswitchedon,when
theyarewithinrange,andwhentheignition
isswitchedon.Thelastconnectedmobile
deviceisgivenfirstpriority.
—AuthorizingtheMMIconnectiononyour
mobiledevicewillmakeitpossibletocon-
nectautomatically.
—Payattentiontoanysystempromptsdis-
playedonyourcellphone,forexampleif
thesystemshouldconnectautomaticallyin
thefuture.Depending onthecellphone,
youmayalsoneedtodownloadthedirecto-
ryandconfirmaccesstoyourtextmessages
separately.
—Whenleavingthevehicle,theBluetooth
connectiontothemobiledevicewillauto-
maticallydisconnect.Depending onyour
mobiledevice,phonecallsinprogressmay
beautomaticallyredirectedfromtheMMI
toyourmobiledeviceso thatyoucancon-
tinuethecallonyourphone.
—Youcanobtainmoreinformationfromyour
mobiledeviceserviceproviderorfromyour
mobiledeviceuserguide. Forinformation
onusingthetelephone,visitwww.audiusa.
com/bluetoothorcontactanauthorizedAu-
didealerorauthorizedAudiServiceFacility.
—Appliesto:vehicleswithoutsecondary
phone:Severalcellphonescanbepairedto
theMMI,butonlyonecellphonecan beac-
tivelyconnectedtotheMMI.

Telephone

UsingtheAudiphone
box
Appliesto:vehicleswithAudiphonebox
Youcanchargeyourmobiledevicebatteryusing
theAudiphonebox.Youcanmakecallsthrough
theexteriorantenna*onthevehicle.Usingthe
externalantenna*helpswhenthereisalowsig-
nalandalsoprovidesbetterreceptionquality.



Fig.178Centerconsole:diagram:Audiphoneboxwith
connections
Youcanslidethe Audiphoneboxforwardand
back(abovethecupholderorbelowthecenter
armrest)>fig.178.
Requirement:acellphonemustbeconnectedvia
Bluetooth>page177.
Theoptionsbelowareavailable:
—Connectingtotheexternalvehicleantenna*:
Laythecellphonewiththedisplayfacingupon
thecellphonesymbolintheAudiphonebox
>fig.178.Makesuretherearenoobjectsbe-
tweenthe Audiphoneboxandthemobilede-
vice.
—Chargeacellphonewirelessly:PlaceaQi-capa-
ble»cellphonecenteredonthe@symbolin
the Audiphoneboxwiththedisplayfacingup
=>fig.178.Thecellphonewillcharge.
—ChargeacellphoneusingtheUSBadapter:
Connectyourcellphonetothe Audimusicin-
terfaceusingaUSBadapter@)>fig.178.
Youcanchargeyourmobiledeviceusingspecific
USBadapters>page231,fig.209.

D_TheQistandardmakesitpossibletocharge yourmobile
devicewirelessly.
180


ANWARNING
—Looseobjectscanbethrownaroundtheve-
hicleinteriorduringsuddendrivingorbrak-
ingmaneuvers, whichincreasestheriskof
anaccident.Storeobjectssecurelywhile
driving.
— Themobiledevicemaybecomehotduring
wirelesscharging.Payattentiontothetem-
perature ofyourmobiledeviceandbecare-
fulwhenremovingitfromthe Audiphone
box.
—Analternatingmagneticfieldisusedfor
wirelesscharging.Maintainaminimumdis-
tanceofapproximately2.4in(6cm)tothe
Audi
phoneboxchargingplate.Thethresh-
oldsforprolongedexposureatthisdistance
complywithICNIRP1998.Therefore,inter-
actionssuchasirritationofsensoryorgans,
malfunctionsofactiveimplants(suchas
pacemakers,infusionpumps,orneurosti-
mulators)oreffectsonpassiveimplants
(such as prostheticlimbs)ishighlyunlikely.
Ifyouhaveanimplant,consultamedical
specialistifyouhaveanyquestions.

()Note
ApplicabletoU.S.A.
Operationofthe Audiphoneboxissubjectto
thefollowingrequirementsoftheFederal
CommunicationsCommission:
—ThisisaCONSUMERdevice.
—BEFOREUSE,youMUSTREGISTERTHISDE-
VICEwithyourwirelessproviderandhave
yourprovider’sconsent.Mostwirelesspro-
vidersconsenttotheuseofsignalboosters.
Someprovidersmaynotconsenttothe use
ofthisdeviceontheirnetwork.Ifyouare
unsure,contactyourserviceprovider.
—YouMUSToperatethisdevicewithapproved
antennas
andcablesasspecifiedby the
manufacturer.AntennasMUSTbeinstalled
atleast20cm(8inches)fromanyperson.

80A012721BG
Telephone

—YouMUSTceaseoperatingthisdeviceim-
mediatelyifrequestedby theFCCora
licensedwirelessserviceprovider.
—WARNING:E911locationinformationmay
notbeprovidedormaybeinaccuratefor
callsservedbyusingthisdevice.
@)Note
ApplicabletoCanada
InCanada,operationofaZoneEnhancer,
suchasanAudiPhoneBox,issubjecttothe
followingrequirementsoftheInnovation,
ScienceandEconomicDevelopmentCanada
(ISED):
—ThisisaCONSUMERdevice.
—BEFOREUSE,youMUSTmeetallrequire-
mentssetoutinCPC-2-1-05.
—YouMUSToperatethisdevicewithapproved
antennas
andcablesasspecifiedbythe
manufacturer.AntennasMUSTNOTbein-
stalledwithin20cmofanyperson.
—YouMUSTceaseoperatingthisdeviceim-
mediatelyifrequestedbyISEDoralicensed
wirelessserviceprovider.
—WARNING:£911locationinformationmay
notbeprovidedormaybeinaccuratefor
callsservedbyusingthisdevice.
@Tips
— TheAudiphoneboxisnotavailableinall
countries.Foradditionalinformation,con-
tactanauthorizedAudidealership.
—Placingthemobiledeviceinabagorprotec-
tivesleeveinsidetheAudiphoneboxcanin-
terferewiththeconnectiontotheexternal
antenna*.
—Metallicobjectsinthe Audiphoneboxblock
thewirelesschargingofyourmobiledevice
andcallsmadeusingtheexteriorantenna’*.
—Thechargingtimeandtemperaturewillvary
dependingonthemobiledevicebeingused.
—Yourmobiledevicecanonlybechargedin
theAudiphoneboxwhentheignitionis
switchedon.
—Toreducetheriskofmalfunctions,make
surethemobiledeviceispositionedcorrect-
ly intheAudiphonebox.
—Themaximumchargingoutputis5watts.
—Strongtransmissionqualitycannot beguar-
anteedifmorethanonemobiledeviceisin
thebox.*
—Onlyonemobiledeviceatatimecan be
chargedwirelesslyintheAudiphonebox.
—AudirecommendsusingAudiGenuineAc-
cessories.Audihasverifiedtheirreliability,
safety,andsuitability.
—YoucanpurchaseaUSBadapterfromanau-
thorizedAudidealerorauthorizedAudi
ServiceFacility,oratspecialtystores.
Usingthetelephone
Openingthetelephone
Appliesto:vehicleswithtelephone
Calllist
(2*Favorites
©—:Directory
18Emaisle
Vamessage(mobiledevice)
Fig.179Example:telephonefunctionsinselectionmenu

Cmnal
LetaAa)
|ieeeACCneura)
mail(MyPhone)@-—"

Fig.180Example:additionaltelephonefunctionsinselec-
tionmenu
Requirement:amobiledevicemustbeconnected
totheMMI>page177.

>Select:[MENU]button>Telephone>leftcon-
trolbutton.

Thefollowingphonefunctionsareavailable
>fig.179/9fig.180:
@Calllist20.0.0...eee182
@®Favorites..............0.00008184
GS]Directory,wo:csamonswmm2 ymeeeas187
@Selectnumber..............0-.182>
181

80A012721BG
Telephone

selecttherightcontrolbutton>Clearinput
field.
NeelaleRomUeleeReltt
Appliesto:vehicleswithtelephone
—Acceptingacall:selectandconfirmAnswer.
—Decliningacall:selectandconfirmDecline.
—Mutinganactivecall:selectandconfirmMute.
—Endingaphonecall/canceldialing:selectand
confirmEndcall.
Callerinformation:thename, phonenumberor
UnknownappearsintheInfotainmentsystem
displaydependingonifthecallerhasbeenstored
inthedirectoryandifthephonenumberhas
beentransmitted.Apicturemayalsobedis-
played,dependingonwhetheryouhaveassigned
apicturetoacontactinyourdirectoryandifit
wastransferredtoyourMMI.Youcanfindoutif
yourmobiledevicesupportsthisfunctionfrom
yourmobiledevicenetworkprovider,yourmobile
deviceowner'smanual,or atwww.audiusa.com/
bluetooth.
G)Tips
—Theradioormediaplaybackismutedduring
aphonecall.
—Missedcallsaredisplayedwithasymbolin
thestatuslineoftheInfotainmentsystem
display@)>page161,fig.170.
Duringaphonecall
Appliesto:vehicleswithtelephone
Requirement:theremustbeacallinprogress.
>Endcall:youcanendaphonecall.
>Sendtonesequence:youcanentertonese-
quences(DTMF)directlyusingthenumber
spellerandsendtotheotherpersononthe
call.
>Othercalloptions:presstherightcontrolbut-
ton.
Thefollowingoptionsmaybepossibleduringa
calldependingonthemobiledevicebeingused
andthetypeofconnection:
—Answeringanadditionalcall:ifthereisanin-
comingcallwhileanothercallisactive,youcan
selectAnswertoput theexistingcallonhold
andanswertheincomingcall.IfyouselectDe-
cline,theincomingcallwillbedeclined.
—Acceptinganincomingcallwhenthereisanac-
tivecallandacallonhold:selectReplace.The
activecallisreplacedwiththeincomingcall.
—Mutingtheincomingcall:selectandconfirm
Mute.
—Additionalcall:select:Findcontact>Calllist/
Directory/Favorites>anentryfromthelist.
Mute:ifyouselectandconfirmthisfunction,the
otherpersononthephonecannothearyou.You
willstillbeabletoheartheotherperson.Toturn
themicrophonebackon,selectandconfirmUn-
mute.
Holdcall/Resumeheldcall:youcanplacetheex-
istingcallonholdandresumeitagain.Toresume
thecall,selectandconfirm thecallyouwould
liketoresume.
Transfercalltomobiledevice*:selectandcon-
firmTransfercalltomobiledevicetotransfer
theexistingcallfromtheMMItoyourcellphone.
Switchtohands-freemode*:Requirement:you
musthaveaphonecallinprogressonyourcell
phone.SelectandconfirmSwitchtohands-free
modetotransferthecallfromyourcellphone
backtotheMMI.
Swapcall:alternatebetweentwophonecalls
whileoneofthecallsisonhold.SelectingEnd
call willendtheactivephonecall.Aphonecall
onholdcanberesumedusingtherightcontrol
button>Resume.
Connectionmanager:see>page246.
Telephonesettings:see>page189.
@Tips
—Tobenotifiedofanincomingcallduringa
phonecall,thecallwaitingfunctioninyour
cellphonemustbeswitchedonwhenusing
theHandsfreeprofile.
—Youcanobtainmoreinformationfromyour
mobiledeviceserviceproviderorfromyour
mobiledeviceuserguide.
—Whenleavingthevehicle,theBluetooth
connectiontothemobiledevicewill
183
>

80A012721BG
Telephone

Inbox
Displaysallreceived textmessages.
Sent
Displaysallsenttextmessages.
Outbox
Displaysalltextmessagestobesent.
Drafts
Displaysalltextmessagesthathave notyetbeen
sentandstoredtextmessages.
Deleted
Displaysalldeletedtextmessages.
G)Tips
—Pleasenotethatyoumayhavetoactivate
thereceivingandsendingoftextmessages
dependingontheSIMcardbeingusedin
yourcellphone(forexample,whenusinga
multi-SIM).Youcanobtainmoreinforma-
tionfromyourmobiledeviceserviceprovid
erorfromyourmobiledeviceuserguide.
—Formoreinformationonsupportedmobile
devices,visitwww.audiusa.com/bluetooth
orcontactanauthorizedAudidealerorau-
thorizedAudiServiceFacility.
—YouneedamobiledevicewithMessageAc-
cess
Profilethatalsosupportsthesending
functiontobeabletosendtextmessages
throughtheMMI.
Messageoptions
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)

>Select:[TEL]button> leftcontrolbutton>text
message(myPhone)/textmessage(secondary
phone)*>Inbox/Sent/Outbox>rightcontrol
button.

Thefollowingoptionsmaybeavailabledepend-
ingontheselectedmenu.

Notavailableinalllanguages.
Storingatextmessageasatemplate
Tentextmessagetemplatesarestoredinthe
MMI.Youcansaveupto10additionaltemplates
ofyourown.
—Createatextmessage.
—Selectandconfirm Storeastemplate.
Resumelasttextmessage
Thelasteditedtextmessagecanberesumed.
Reply*
Areplycanbesentfortheselectedmessagein
the Inbox.
Forward
Theselectedtextmessagecanbeforwardedtoa
differentrecipient.
Sendagain*
Theselectedtextmessagecanberesent.
Deletethistextmessage*
Theselectedtextmessagecanbedeleted.
Readout!)
Youcan have theMMIreadanopentextmes-
sage.
Textmessagingsettings*
Todisplaywhenanewtextmessageisreceived,
enabletheTextmessagenotifications.Newtext
messagesareindicatedwithanenvelopeMin
theInfotainmentsystemdisplaystatusline.
Connectionmanager
See>page246.
Bluetoothsettings*
See>page248.
Onlinesettings*
See>page248.
Wi-Fisettings
See>page198.
185

Telephone

Telephonesettings
See>page189.
@)Tips
MessagesthataredeletedintheMMIarealso
deletedinthemobiledeviceautomatically.
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)
Dependingonthetypeofmobiledevicebeing
used,youmaybeabletoreceiveandsende-
mailsthroughtheMMI.
Requirement:acellphonemustbeconnectedto
theMMIviaBluetoothMAP(MessageAccessPro-
file)>page177.Youcanfindoutifyourmobile
devicesupportsthisfunctionbycheckingyour
mobiledeviceowner'smanual.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>e-mail(myPhone)/e-mail(secon-
daryphone)*.

Writenewe-mail
SelectandconfirmWritenewe-mail.
—Usingatemplate:selectandconfirmthede-
siredtemplatefromthelist.
—Writingyourowntext*:selectandconfirmDo
notusetemplate.EntertextusingtheMMI
touchcontrolpad”ortheletterspeller.
—Enteroneormorerecipients.
—SelectandconfirmSend.
Inbox
Allreceivede-mailsaredisplayed.
Sent
Allsente-mailsaredisplayed.
Outbox
Alle-mailsthatwillbesentaredisplayed.
Drafts
Allsavede-mailsthathavenotbeensentyetare
displayed.
186
CG)Note
Alwaysfollowtheinformationfoundin>@in
Generalinformationonpage192.
@Tips
—Formoreinformationonsupportedmobile
devices,visitwww.audiusa.com/bluetooth
orcontactanauthorizedAudidealerorau-
thorizedAudiServiceFacility.
—Toensurethatyoursente-mailsarere-
ceived,connectyourcellphonetotheWi-Fi
hotspot*inthevehicleso thatthe e-mail
apponyourcellphonecontinuestohaveIn-
ternetaccess.Ifyouarestillnotreceivinge-
mailseventhoughyouhaveasuccessful
connection,thencontactyoure-mailservice
provideroryourcellphoneserviceprovider.
Messageoptions
Appliesto: cellphoneswithBluetoothMessageAccessProfile
(MAP)

>Select:[MENU]button>Telephone>leftcon-
trolbutton>e-mail(myPhone)/e-mail(secon-
daryphone)*>Inbox/Sent/Outbox>right
controlbutton.

Thefollowingoptionsmaybeavailabledepend-
ingontheselectedmenu.
Storeastemplate
Tene-mailtemplatesarestoredintheMMI.You
cansaveupto10additionaltemplatesofyour
own.
—Createane-mail.
—Selectandconfirm Storeastemplate.
Resumelasteditede-mail
Thelaste-mailinprogresscanberesumed.
Reply*
Areplycanbesentfortheselectede-mailinthe
Inbox.
Replytoall*
Areplycanbesentfortheselectede-mailinthe
Inboxanditwillbesenttoalloftheenteredre-
cipients.

80A012721BG
Telephone

Forward
Theselectede-mailcanbeforwardedtoadiffer-
entrecipient.
Deletethismessage*
Theselectede-mailcanbedeleted.
Readout»)
YoucanhavetheMMIreadanopene-mail.
E-mailsettings*
Todisplaywhenanewe-mailisreceived,activate
theE-mailnotifications.Newe-mailsareindicat-
edwithanenvelope&intheInfotainmentsys-
temdisplaystatusline.
Connectionmanager
See>page246.
Bluetoothsettings*
See>page248.
Onlinesettings*
See>page248.
Wi-Fisettings
See>page198.
Telephonesettings
See>page189.
@)Tips
—MessagesthataredeletedintheMMIare
alsoautomaticallydeletedintheconnected
cellphone.
—You cannotreadanymessageswhiledriv-
ing.
Listeningtovoicemail
Appliesto:vehicleswithtelephone

>Select:[MENU]button>Telephone>leftcon-
trolbutton.SelectandconfirmCalllist/Direc-
tory/Favorites>Voicemail.

Notavailableinalllanguages.
—Enteringthevoicemailnumber:enterthede-
sirednumber.SelectandconfirmOK.
—Dialingthevoicemailnumber:selectandcon-
firmVoicemail.
@)Tips
—Thisservicemustbesetupandactivatedin
advancebythecellphoneserviceprovider.
Youcanobtainmoreinformationfromyour
cellphoneserviceprovider.
— Thevoicemailnumberdependsonthecell
phoneserviceprovider.
Directory
Openingthedirectory
Appliesto:vehicleswithtelephone
Afterconnectingthecellphone,thecontactsinit
areautomaticallyimportedintotheMMI.
Pw
FYLaolecuirls
>Smith,John
Peet)
LaLe

Fig.183Directory
Requirement:youmusthaveatleastonecontact
storedinyourcellphone.

>Select:[MENU]button>Telephone>leftcon-
trolbutton>Directory.

—Calling acontact:selectandconfirmacontact
fromthedirectory.Thephonenumbersforthe
selectedcontactaredisplayed.Tomakethe
call,selectandconfirmaphonenumber.
—Freetextsearchforacontact:see>page160.
Contactsaredisplayedinalphabeticalorderand
canbesortedbyfirstorlastname>page190,
Sortorder.
ThedirectorycanbeopenedthroughtheTele-
phonemenuaswellasthroughtheNavigation*
menu.
187

Telephone

@Tips
—Additionalinformationonfreetextsearches
canbefoundunder>page160.
—Checkforapossiblerequesttosynchronize
onyourcellphone.Requeststosynchronize
thedirectorymustbeconfirmedso that
yourcellphonecontactscan beloadedinto
theMMI.
— ThecontactdisplayintheMMIdependson
themobiledevicebeingused.Formorein-
formationonsupportedmobiledevices,vis-
itwww.audiusa.com/bluetoothorcontact
anauthorizedAudidealerorauthorizedAu-
diServiceFacility.
—Pleasenotethatonlythedirectoryfromthe
primaryphone*isalwaysdisplayed.
— Thecontactsfromthemobiledevicemay
notbetransferredinalphabeticalorder.If
therearetoomanyentries,contactswith
differentfirstlettersmaybemissinginthe
MMI.
—ThecontactsinthelocalMMImemoryare
alwaysvisibleandcan be accessedbyother
users.
Freetextsearchforacontact
Appliesto:vehicleswithtelephone

MENU >Select:button>Telephone>leftcon-
trolbutton>Directory.
>Tolimitthesearch,entertheinitialsofthecon-
tactbeingsearchedwitheachinitialseparated
byaspaceintheinputfield.Enteradditional
lettersifnecessary.
> Selectandconfirmacontactfromthedirectory.
Thephonenumbersfortheselectedcontactare
displayed.
>Tomakethecall,selectandconfirmaphone
number.
G)Tips
—Youcanscrollthroughlonglistsquicklyby
turningthecontrolknobquickly.Thescroll-
ingspeeddependsonthenumberoflisten-
tries.
—Additionalinformationonfreetextsearches
canbefoundunder>page160.
188
Showingcontactdetails*
Appliesto:vehicleswithtelephone
You canshowcontactdetailsdepending onthe
vehicleequipment.
aCeyealian)
"80049841123456
@001701239873
Paes)
{[email protected]

Fig.184Diagram:showingcontactdetails

>Select:[MENU
trolbutton.
>SelectandconfirmDirectory>acontactfrom
thedirectory.
>Select:rightcontrolbutton>Showcontactde-
tails.
button>Telephone>leftcon-
—Calling: selectandconfirmthedesiredtele-
phonenumber.
—Navigating:tostartnavigation,selectandcon-
firmthedesiredaddress.Selectandconfirm
Startrouteguidance.
Presstherightcontrolbuttontoopenadditional
optionsforthecontactdetails.
Adddestination
Tostartnavigation,selectandconfirmthede-
siredaddress.SelectandconfirmStartroute
guidance.
Storeasfavorite
See>page184,Favorites.
Sendtextmessage*
Youcansendatextmessage>page184tothe
selectedcontact.
Deletecontact
Theselectedcontactcan bedeleted.
Gi)Tips
—ContactseditedintheMMIdirectorycannot
beautomaticallyupdatedintheconnected>