2019 AUDI Q3 USB

Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use the electric power sources for exter-
nal devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear*, and in the left floor panel in the
luggage compartment*.
USB ports
Applies to: vehicles with USB port
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «> or
(4 symbol or CHARGE ONLY.

ZX WARNING
— To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the key.

Cup holders
Applies to: vehicles with cup holders

RAZ-0744,





Fig. 70 Rear center armrest: Cup holders (example)
Front center console cup holders
> Set your beverage in the holder ().
Rear center armrest cup holders
> Fold the center armrest* downward.
> To open the cup holder, tap on the button @).
> To close the cup holder, fold the cover back un-
til it clicks into place.

© Note
— Read the operating manuals for the con-
nected devices.
— To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
72
Z\ WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.
CG) Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside

>

Telephone

Setup
Connecting a mobile device to the MMI
Applies to: vehicles with telephone
Requirement
The vehicle must be stationary and the ignition
must be switched on.
The Bluetooth settings must be open on your
mobile device during the connection setup.
The Bluetooth function and visibility of the MMI
= page 197 and mobile device must be switched
on.
The mobile device that will be connected must
not be connected to any other Bluetooth device.
The MMI must only be connected to one mobile
device.
Connecting a cell phone using Bluetooth
» Applies to: MMI: Select on the home screen:
PHONE
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
>» Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If necessary, enter your SIM card PIN in the
MMI.
Connecting a mobile device via USB
> Applies to: MMI: Select on the home screen:
PHONE
> Follow the system instructions.
After connecting successfully
After connecting successfully, information about
the connected profiles will appear. You can also
change the profiles later > page 197.
In addition, the mobile device contacts will be
automatically loaded into the MMI. This process
140
can take several minutes, depending on the num-
ber of contacts.
@) Note
Always follow the information found in
=> page 154.
G) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 196.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Authorizing the MMI connection on your
mobile device will make it possible to con-
nect automatically.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— You will receive the PIN (SIM) and the PUK
(Personal Unlocking Key) along with the SIM
card from your cell phone service provider.
If you enter a PIN (SIM) incorrectly multiple
times in a row, the SIM card will be locked
and must be unlocked by entering the PUK.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— You can obtain more information from your
mobile device service provider or from your
mobile device user guide. For information
on using the telephone, visit www.audiusa. >

Telephone

the MMI. You must have a Qi-capable!) mobile
device.
You can also charge your cell phone using a USB
adapter:
— Connect your cell phone to the Audi music in-
terface using a USB adapter (2).
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
— A Qi-capable) mobile device must be in the Au-
di phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 140 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Mobile device reminder sig-
nal.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Show pop-ups*: when this function is switched
on, the charge status of your mobile device is
displayed. You will also be reminded not to for-
get your mobile device when leaving the vehi-
cle.
— Wireless charging*: when this function is
switched on, you can charge your Qi-capable
mobile device wirelessly in the Audi phone box.


an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device
using a cable connection.


ZX WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of


) The Qi standard makes it possible to charge your mobile
device wirelessly.
142
@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.

83A012721BA
Telephone

— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality cannot be guar-
anteed if more than one mobile device is in
the box.
—To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the exterior
antenna.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna.
—The maximum charging output is 5 watts.

— The charging time and temperature will vary
depending on the mobile device being used.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Telephone functions
Applies to: vehicles with telephone
wy
Paes ee Call ist ae —Q@® =<)
Fig. 120 Center display: selection menu
Using telephone functions
Requirement: A mobile device must be connected
to the MMI > page 140.
> Applies to: MMI: Select on the home screen:
PHONE
The following phone functions will be available:
Search
Call list > page 144
Favorites > page 144
Contacts > page 144
Voicemail > page 146
Dial number > page 146
COOOOHO Switching between two mobile devices
=> page 150
The device name for your mobile device, such as
MyPhone, is displayed in the PHONE menu.
143

83A012721BA
Telephone

Enable VoLTE
When this function is switched on, Voice over
LTE* will be supported.
Network settings
— Login to mobile phone network: select to log
into your cell phone service provider network
automatically or manually.
— Network selection: Requirement: the data
module must be switched on and Login to mo-
bile phone network must be set to Manual. Se-
lect a network manually from the list of availa-
ble networks at the present location.
Car phone serial number (IMEI):
Applies to: vehicles with car phone
The serial number (IMEI) of your car phone is dis-
played.
G) Tips
— Several mobile devices can be paired with
the MMI, but only two* mobile devices can
be actively connected.
—To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 196.
Directory settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > ©).
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: The device name of your ac-
tive mobile device will be displayed. You can
switch the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts in alphabetical order by
Last name or First name.
Download contacts
Requirement: A cell phone must be connected to
the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Memory capacity
You can manage up to 23,000 contacts. You can
also download up to 5,000 contacts from maxi-
mum four mobile devices. You can also import up
to 3,000 contacts from a storage medium.
Importing and exporting contacts
Requirement: an SD card must be in the SD card
reader* > page 182 or a USB storage device must
be connected to the Audi music interface
> page 184.
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Applies to: MMI: Importing contacts from a
storage device: Select: Import contacts >
Search for import data > SD card 1 or USB de-
vice 1/USB device 2 > desired contacts or Se-
lect all contacts > Start import.
— Applies to: MMI: Exporting contacts to a stor-
age device: Requirement: Only previously im-
ported contacts can be exported. Select: Export
contacts > Find source for exporting > SD card
1 or USB device 1/USB device 2 > desired con-
tacts or Select all contacts > Start export.
G) Tips
— Always read the chapter > page 154.
— For additional information on the myAudi
account, visit my.audi.com.
— The imported contacts are stored in the lo-
cal MMI memory.
— Never save important data on memory cards
or USB storage devices. Audi is not responsi-
ble for damaged or lost files and media.
151
>

Telephone

— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network
settings
Applies to: vehicles with telephone
Applies to: MMI: Select on the home screen: SET-
TINGS > Connection settings > Mobile phone
network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 150.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
ing wheel. Operating > page 12 and > page 26,
Additional function buttons.
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
> Press the [=] button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed inthe MMI.
— Switch telephones: Requirement: two mobile
devices must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
(i) Tips
—The call list and favorites can only be edited
through the MMI.
— Depending on the selected function, it may
be necessary to use the MMI.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a cell phone have been
met > page 140, or
make sure you did not accidentally decline the PIN for establishing
a connection on your cell phone. If necessary, repeat the pairing
process > page 140.

Certain telephone functions are
grayed out or unavailable.

The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using. You can obtain more in-
formation from your mobile device service provider, in your mobile
device user guide, or online at www.audiusa.com/bluetooth.

152

Navigation

— When the satellite map display is switched
on )) with the 3D position map type, the dis-
play automatically switches to the 2D map
type when driving through tunnels.
— Depending on the Internet connection, the
standard map may also be displayed when
the satellite map is switched on ).
Map update
Applies to: vehicles with navigation system
You can update the map data in the MMI witha
map update. The functions depend on the coun-
try and vehicle equipment:
— Map updates through online map update
=> page 170.
— Import map updates from the SD card or USB
connection to your MMI page 170.
— Map update at an authorized Audi dealer or au-
thorized Audi Service Facility. This can result in
additional costs.
Online map update
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
Using map update online, you can update the
map material in your navigation system directly
from your vehicle.
Using your vehicle position, the MMI identifies
regions which you are frequently in. Based on
this, update data for these regions are available
for your MMI.
Start map update
Applies to: MMI
Requirement: The MMI must be connected to the
Internet > page 154, Audi connect.
> A notification for a map update will appear in
the center display.

2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
170
> If the option Automatic online map update
=> page 171 is switched on, the MMI will start
the map update. Or:
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification.
> If the Automatic online map update option
= page 171 is switched off, press on Allow
once or Always allow.
The MMI will start the map update. The progress
of the download and installation will be shown in
the center display.
When the update has ended, a notification will
be displayed.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
G) Tips
Because of the high volume of data, down-
loading large country packages or the whole
package to your PC from your myAudi ac-
count, storing it on an SD card or a USB stick,
and then importing it to your MMI is recom-
mended & page 170.
Map update using an SD card or USB
(lola lat-vastela)
Applies to: vehicles with MMI, navigation system, and Audi
connect Infotainment
With the map update, you can update the map
material in your navigation system.
Requirement: You must have a registered myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
Prepare map update
> Download the map update at my.audi.com and
store it on an SD card or on a USB flash drive.
For additional information, visit my.audi.com. >

83A012721BA
Navigation

Start map update
Requirement: a map update for your vehicle must
be onan SD card or a USB flash drive.
> Insert the SD card in your vehicle's SD card
reader > page 182. Or: connect the USB flash
drive to the Audi music interface > page 184.A
notification for a map update will appear in the
center display.
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification. The update pack-
age is shown.
> Press Next. The status of the installation is
shown in the center display.
> When the update has ended, a notification will
be displayed.
Map updates settings
Applies to: vehicles with navigation system and Audi connect
Infotainment
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance.
Automatic online map update: map updates are
automatically downloaded and installed when
this function is switched on.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 154.
Traffic information
Introduction
Applies to: vehicles with navigation system
50}
RAX-0020] MA PR eae niches ni
eee en

Fig. 130 Center display: diagram: traffic information over-
view
Open traffic information
Requirement: The map will be displayed
=> page 166.
> Press Q) > page 165, fig. 126.
Display traffic report details
> Press on the traffic report @) > fig. 130.
> To display the previous or next traffic report,
press < or.
The following information can be displayed
> fig. 130:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
More information can be found under
=> page 172.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are sorted by street
name. When route guidance is active, traffic
information for your current route is sorted
at the top. If there are multiple traffic mes-
sages for the same street, an arrow is dis-
played in front of the street name in the line.
Press that line to display all of the traffic in-
formation.
When route guidance is active, traffic incidents
along your route will be displayed in the upper
section of the list.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
(i) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— This is not available in some countries.
171