2019 AUDI Q3 lock

Checking and Filling

® Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel will enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@ For the sake of the environment
— Do not overfill the fuel tank, otherwise fuel
can leak out when the vehicle is warming
up.
— Fuel should never enter the sewer system or
come into contact with the ground.
@ Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
Fuel filler door emergency release
If the central locking system is faulty, the fuel
filler door can be unlocked manually.


Fig. 139 Luggage compartment: Fuel filler door emergen-
cy release
The emergency release mechanism is located un-
der the cargo floor in the luggage compartment.
> Lift up the cargo floor until it engages at the
top.
> Lift up the cloth cover.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 139 °@.
202
> Press on the left side of the fuel filler door to
open it > page 200, fig. 137.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. Otherwise you
could damage the emergency release mecha-
nism.
Emissions control
system
General information
ZN WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.

— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Follow the safety precautions > page 202, Gener-
al information.

The vehicle may only be driven with unleaded
gasoline, otherwise the catalytic converter will be
destroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can
cause engine misfires. Uncombusted fuel will
enter the exhaust system, which can cause over-
heating and damage to the catalytic converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer >

Checking and Filling


Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
®) Note
When filling fluids, be sure not to mix the flu-
ids up. Otherwise severe malfunctions and en-
gine damage will occur.


iC) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening/closing the hood
The hood is released from inside the vehicle.


Fig. 140 Footwell: release lever

D) The &> symbol on the lever was still being designed at
the time this manual was printed.
204

Fig. 141 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 140.
» Raise the hood slightly > /A\.
> Press the lever > fig. 141 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > AX.
Message
8B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.

ZA\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
closed securely while driving. Because of
this, always check the hood after closing it >

Wheels

> Check the tire pressure after installing wheels
=> page 226.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.16 in (4 mm). The characteristics of winter tires
also decrease greatly as the tire ages, regardless
of the remaining tread.
@) For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear and fuel
consumption.
G) Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the - symbol may be permit-
ted.
Snow chains not only improve the driving in win-
ter road conditions, but also the braking.
> Only install snow chains on the front wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.40 inch (10.5 mm) in height, includ-
ing the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.
232

Z\ WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.
() Note
Snow chains can damage the rims/wheel cov-
ers* if the chains come into direct contact
with them. Remove the wheel covers* first.
Use coated snow chains.
G) Tips
When using snow chains, it may be advisable
to limit the ESC > page 99.
Low-profile tires
Applies to: vehicles with low-profile tires

Compared to other tire/rim combinations, low-
profile tires offer a wider tread surface and a
larger rim diameter with shorter tire sidewalls.
This results in an agile driving style. However, it
may reduce the level of comfort and increase
road noise when driving on roads in poor condi-
tion.
Low-profile tires can become damaged more
quickly than standard tires when driving over
large bumps, potholes, manhole covers, and
curbs. Therefore, it is particularly important to
maintain the correct tire pressure > page 226.
To reduce the risk of damage to the tires and
rims, drive very carefully on poor roads.
Check your wheels regularly every 2,000 mi
(3,000 km) for damage. For example, check for
bulges/cracks on the tires or deformations/cracks
on the rims.
After a heavy impact or damage, have the tires
and rims inspected or replaced immediately by
an authorized Audi dealer or authorized Audi
Service Facility.
Low-profile tires can wear out faster than stand-
ard tires.

Care and cleaning



Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
Trim less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then protect with hard wax; for questions,
consult an authorized Audi dealer or authorized Audi Serv-
ice Facility.

Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Protect with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap and road salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® anda
soft cloth

Carbon parts Deposits Clean the same way as painted components > page 236

Decorative decals Deposits Soft sponge with a mild soap solution®)

a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water


Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim
Plastic parts Deposits Damp cloth

Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary



Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ®), allow to dry before letting them re-

tract

238

Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
It you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.

Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of other driv-
ers.

Equipment
Vehicle tool kit/vehicle jack
Applies to: vehicles with vehicle tool kit and vehicle jack


Fig. 153 Luggage compartment: Cargo floor cover
The vehicle tools and vehicle jack* are stored in
the luggage compartment under the floor cover.
> Lift up the cargo floor with the plastic handle
until it is clamped behind the tabs on both side
panels.
> If necessary, lift out the center floor panel.
Applies to: vehicles with spare tire/subwoofer
> Turn the handwheel counter-clockwise and re-
move it.
> Remove the subwoofer* > page 245.
> Remove the spare tire*.
242
@ Tips
The vehicle jack* in your vehicle is mainte-
nance-free.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 242.
> Set the parking brake.
> Select the “P” position.
>» When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 242 and the
spare tire > page 245.
> Switch the ignition off.

Z\ WARNING
When using the vehicle jack* on a road with a
steep hill or when offroad, you must take ex-
tra
precautions to prevent the vehicle from
rolling. Use suitable objects to block the front
and back of the wheel that is diagonal from
the wheel with the flat tire.

Removing the cover
\
i
Fig. 154 Wheel: Wheel bolts with caps

X

me) 4

> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 154.
> Remove the cap with the plastic clip.

83A012721BA
Emergency assistance

The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.

Z\ WARNING
— Read and follow the important information
and notes under > page 223.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk
of an accident.
C) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.

To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 73.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it
=> page 235.

> The wheel bolt tightening specification must be
100 ft lbs (140 Nm). Have it checked as soon as
possible with a torque wrench. Drive carefully
until then.
> Have the faulty wheel replaced as quickly as
possible.
Spare tire
tute Mae eis
Applies to: vehicles with subwoofer
The subwoofer must be removed before the
spare tire*/temporary spare tire* can be re-
moved.


Fig. 161 Spare tire well: subwoofer
Removing the subwoofer
> Pull out the red connector lock @).
>» Remove the connector (2) and set the discon-
nected cable aside.
> Turn the handwheel counter-clockwise and re-
move it.
> Carefully remove the subwoofer.
Installing the subwoofer
> Carefully place the subwoofer in the rim well.
The word “FRONT” on the subwoofer must face
forward.
> Insert the connector that was removed.
> Secure the subwoofer with the handle.
Byer leet Ue iy re
Applies to: vehicles with space-saving spare tire (compact
spare tire)
The spare tire is intended for short-term use only.
Have the damaged tire checked and replaced, if
necessary, by an authorized Audi dealer or au-
thorized Audi Service Facility as soon as possible. >
245

Emergency assistance

bolted securely to the engine block, or to
the engine block itself. If the vehicle battery
in the vehicle being jump started is not
vented to the outside, there is a risk of ex-
plosion due to hydrogen gas.
Gi) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
erasure)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
If the vehicle should be towed with the axle
raised, then the ignition must be switched off to
reduce the risk of damage to the drivetrain.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
248
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— The vehicle must not be tow started for
technical reasons.
(i) Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
> page 85.
— Switch Audi pre sense* off > page 123 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.

83A012721BA
Emergency assistance

— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 248.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 249,
=> page 249.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both vehi-
cles > page 45. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 90.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

A WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical

power.


Front towing loop

Fig. 164 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 242.
> Press the cap inward with brief, strong pressure
> fig. 164. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.

ZX WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and that
could cause an accident.

Rear towing loop

Fig. 165 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
249