Page 143 of 280

83A012721BA
Telephone
com/bluetooth or contact an authorized Au-
di dealer or authorized Audi Service Facility.
Operating two mobile devices throu Lat)
aE
Applies to: vehicles with telephone and Audi phone box
You can connect two mobile devices to the MMI,
for example your business and your personal mo-
bile device. You can use both mobile devices to
make calls in the vehicle.
Connecting another mobile device
Requirement: A cell phone must be connected to
the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > [®. Follow the system instructions, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
See > page 140, Connecting a mobile device to
the MMI.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
> Applies to: MMI: Select on the home screen:
PHONE > ¢] > Switch telephones: The device
name of your active mobile device will be dis-
played.
@® Tips
— The device name of the active mobile device
(such as myPhone) will be displayed in the
PHONE menu.
— If telephone 1 does not connect automati-
cally to the MMI when the ignition is switch-
ed on, you can use a previously-connected
telephone 2 in the PHONE menu via J.
— You can send and receive messages on tele-
phone 1 as well as on telephone 2
=> page 147.
D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
— On mobile devices with multi-SIM function-
ality, the MMI only accesses one SIM card.
You can switch between SIM cards using the
mobile device.
Disconnecting a mobile
device
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 197.
Using the Audi phone
box
Applies to: vehicles with Audi phone box
Fig. 119 Front center console: Audi phone box with con-
nections
You can charge your mobile device battery wire-
lessly* using the Audi phone box. You can make
calls with the Audi phone box using the vehicle’s
exterior antenna*. Using the external antenna*
helps when there is a low signal and also provides
better reception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the external vehicle antenna*!)
— Charge a cell phone wirelessly*: Requirement:
The charging function must be switched on in
141
>
Page 160 of 280

Audi connect
Always follow the information found in > AV If driving out of the country, applicable data
in General information on page 154. plans must be purchased.
Always follow the information found in >@ in
General information on page 154.
Troubleshooting
Applies to: vehicles with Audi connect Infotainment
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Audi connect Infotainment serv- | Some Audi connect Infotainment services must be activated or
ices: individual Audi connect Info- | configured through your personal myAudi account before using
tainment services are grayed out or | them for the first time. You can find detailed information online
not available. at my.audi.com.
Wi-Fi hotspot: it is not possible to | Check if Wi-Fi is activated in the MMI > page 157.
connect through Wi-Fi. Delete all existing Wi-Fi connections on your mobile device and
restart it.
Wi-Fi hotspot: Wi-Fi hotspot mal- |Remove metal objects in the storage compartment at the end of
function. the rear center console.
158
Page 186 of 280

Media
— There generally are additional costs when
using an online media service account,
especially when it is used internationally.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 154.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
Multimedia connections
USB adapter cable
[RAH-9202
Fig. 134 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a micro USB
connection
@ USB adapter for devices with an Apple Light-
ning connection
184
@® USB adapter for devices with USB type C con-
nection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ONT Tae 1a 1e)
Applies to: vehicles with Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=>page 185.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate |>
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