2019 AUDI Q3 Snow

83A012721BA
Care and cleaning



Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Textiles
Deposits adhering to | Vacuum cleaner
artificial leather, | the surface
Alcantara Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Special deposits such
as ink, nail polish, la-
tex paint, shoe pol-
ish, etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary ®

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
dried stains: oil cleaning spray

Special deposits such
as ink, nail polish, la-
tex paint, shoe pol-
ish, etc.
Spot remover suitable for leather



Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

Z\ WARNING

The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
favorable conditions such as wetness, dark-
ness, or low sun can result in increased glare.
Wiper blade chatter is also possible.
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims such as stone chips or scratches must
be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
@) Note
— Headlights/tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning product that con-
tains alcohol, because they could cause
cracks to form.
— Wheels
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To
239

Care and cleaning

avoid scratches, move the scraper only in
one direction and not back and forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
— To avoid damage to the rear window de-
fogger, do not apply any stickers on the
heating wires on the inside of the window.
— Decorative parts/trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
— To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately - these could damage the paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays/instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
center display, select on the MMI home
screen: SETTINGS > Display & brightness
> MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
240
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents chemically or with corrosive fluids
or solvents and never allow sharp objects
to come into contact with the safety belts.
This could cause damage to the belt web-
bing.
—If there is damage to the webbing, the
connections, the retractors or the buckles,
have them replaced by an authorized Audi
dealer or authorized Audi Service Facility.
—Textiles/artificial leather/Alcantara
— Never treat artificial leather/Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remove or similar
products.
— Have a specialist remove stubborn stains
to prevent damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight >

Emergency assistance

There are some restrictions on the use of the
compact spare tire. The compact spare tire has
been designed specifically for your type of vehi-
cle. Do not replace it with the spare tire from an-
other type of vehicle.
The compact spare tire is located in the luggage
compartment under the cargo floor cover
=> page 242.
The tire pressure must be 61 PSI (420 kPA).
Snow chains
For technical reasons, the use of snow chains on
the compact spare tire is not permitted.
If you have to drive with snow chains and a front
tire fails, mount the spare tire in place of a rear
tire. Install the snow chains on the rear tire that
you removed, and install that in place of the
front tire that failed.

ZA WARNING
— After installing a spare tire, the tire pressure
must be checked as soon as possible.
— Do not drive faster than 50 mph (80 km/h)
with a compact spare tire. Driving faster
than that increases the risk of an accident.
— To reduce the risk of an accident, avoid hard
acceleration or braking and driving fast
around curves with the compact spare tire.
— To reduce the risk of an accident, never drive
with more than one compact spare tire.
— Normal summer or winter tires must not be
mounted on the compact spare wheel rim.

battery that is giving power must not be less
than the capacity of the drained vehicle battery.
Jump start cable
Only use a jump start cable with a large enough
diameter. Note the manufacturer's specifica-
tions.
Only use a jump start cable with insulated termi-
nal clamps.
Positive cable - usually red.
Negative cable - usually black.

ZA WARNING
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). If the vehicle bat-
tery is frozen, it must be thawed before con-
necting the jump start cables. If it is not,
the risk of an explosion and chemical burns
increases. After jump starting the vehicle,
drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to
have the vehicle battery checked.
— Read the warnings when working in the en-
gine compartment > page 203.
— Handling the jump start cables incorrectly
may cause the vehicle battery to explode
and lead to serious injuries.
—To reduce the risk of chemical burns, do not

bend over the vehicle battery.


Jump starting
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
If the engine does not start because the vehicle
battery is drained, you can jump start your vehi-
cle using another vehicle. Jump start cables are
needed to do this.
Both vehicle batteries must have 12 V nominal
voltage. The voltage capacity (Ah) of the vehicle
246
() Note
Jump start cables can cause considerable
damage to the vehicle electrical system if
they are connected incorrectly.
G) Tips
— There must be no contact between the vehi-
cles, or else voltage could flow when con-
necting the positive terminal and drain the
vehicle battery of the vehicle providing the
jump start.
— The drained vehicle battery must be con-
nected correctly to the electrical system.
— Switch off electrical equipment that is not
needed.

83A012721BA

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Replacing
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Replacing fuses. « csv. se even ae nen oo eee 251
Replacing wiper blades................0. 51
Reporting Safety Defects................ 260
Reverse gear
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Rewinding (media files)................. 185
RUMS*: « aasay = & Qame 2 BREE s BRE Ze OE ees 230
Cleaning « « cessie: a x cnn Roof
refer to Panoramic glass roof............ 39
Roof load... . 2... cc eee ee eee eee 76, 264
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also refer to Roof rack..........--...--- 76
Route guidance
Stopping...............0....000000. 164
also refer to Navigation............... 159
Running direction (tires)...........00005 245
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Cleaning « « ssiws x 6 seis ow sees 2 a oneneen & © ae 238
Locking... .. 0... cece eee eee eee 70
Securing child safety seats.............. 69
Satellite map... .. 22... ee eee eee 169
Saving fuel
EMGtGYy CONSUMERS es: sx wsen 2 wae so Be 8 15
Recuperation « ssc wo cece «vores ow smn vs 15
Screen
refer to Touch display...............005 16
SErEWRIVERs = eveswos 2 5 wise wo aemsnme 6 4 axons © 242
SDicard reader (MMI) swewise © scm ao arene a a ao 182
Search area (point of interest)............ 162
Search function
refer to Free text search............... 189
SEAPMEALING sci 6 & sensine a w sxawere @ w saa @ & aerEOR 79
Seats
Adjusting... 0.0.0... cece cece ee eee 54
Adjusting the front seats................ 55
Adjusting the rearseats................ 55
Cleaning........ 0... cece eee ee eee 239

FOlGIMG secs «wo cnewess oo commen vw aneeens ¥ & commu wo ave 75
Head restraints. ........... 00 cece eee 57
Selecting a source (media).............. 185
Selector lever... 0.0.2... cece eee eee 82
Self-learning navigation
refer to Personal route assistance....... 167
Sensor overvieW.. 1... 0... eee eee 105
Service interval display................. 215
Service position
refer to Replacing wiper blades.......... 50
Setting measurement units.............. 195
SOCEMGS. 6 « snsnane a o wmmnaus wo orawiss % 6 cuienae a a ams 195
Announcements and tones............. 195
BlUGtOOth’s = s cues = seee se pew es deme eee 196
Datezand times «a cessive o ¥ arene 6 2 orevene 4 2 195
Language
Measurement units...........00.0 eee 195
Medias: « 3 scien x o ansane o cenne so ema 2 2 aes 190
Navigation ..... 0... c cece ee eee eee eee 173
RadiOis: s ¢ sees 2 e ees ee es ae eee gee 180
SOUNGb sem: «wena x x anne 3 2 seonee oH MUA oS ¥ 195
System... 2. ee eee eee 195
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Wi-Fi Hotspot wise ss cso se sere oo oes 2 157
Setting the date’. « ¢ cas ¢ < new 4 e news s ¢ oe 195
Setting the language..........eeee scene 195
Setting the time. ¢ ¢ sees se eens ee ese eee 195
Shift paddles........... 0... cscs eee eee 84
Shortcut
réferto SHOrtcuts « wesa ss eews so wees sa ew 21
SHOFtCUtS:: « = aneu ¢ s qaaw 2 e Sewe sb ee EE ss 21
Shuffle... 2... ee eee eee 187
Side assist... 6... eee eee 124
Cleaning the sensors...............-.. 237
SIMGatd = scios + = S008 4 BERS ¥ BROS FB ORS 155
SiriusXM alert notifications.............. 179
Sliding/tilting sunroof
refer to Panoramic glass roof............ 39
Smart favorites................000000- 178
Smartphone
Wirelessicharging@’s « swiss « 2 gown 2 x same se 141
also refer to Telephone.............065 139
Snow chains: « + sis 2 6 sean so een ee eww 232
SOCKEb ss ss wane 5 x wae & EES & F RoUER XB HEHE 72
Software
Updates « esses ea ciaunee s scare» wenser ao sssoee 196
273