83A012721BA
Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can make calls in your vehicle using the MMI.
You have various options for this depending on
the vehicle equipment and the range of functions
on your cell phone.
Handsfree
Once you have connected your mobile device to
the MMI via Bluetooth, you can use the hands-
free system. You can make calls using the anten-
na on your mobile device.
Car
phone function
Applies to: vehicles with car phone
In conjunction with Audi connect Infotainment*,
the car phone function ) is available via an em-
bedded SIM card.
With the car phone function and the Audi phone
box*, calls are made using the exterior antenna
on the vehicle. Using the external antenna helps
when there is a low signal and also provides bet-
ter reception quality > page 141.
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 18,
Traffic safety information.
Z\ WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 24 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
1) Not available in all countries. Only in conjunction with Au-
di connect Infotainment* and Audi phone box*.
2) SIM card installed in the vehicle at the factory.
3) Not available in all countries.
q@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 154.
(Gi) Tips
— The Bluetooth connection range is limited
to inside the vehicle. It can also be affected
by local conditions and interference with
other devices.
—To learn which Bluetooth connections and
which of the functions in your mobile device
are supported, check with your mobile de-
vice service provider or the database for mo-
bile devices at www.audiusa.com/
bluetooth.
— If you use the car phone function’, it is rec-
ommended to use the Wi-Fi hotspot* in the
vehicle > page 155 so that the apps on your
mobile device continue to have Internet ac-
cess.
— When the car phone function* is active, Audi
connect Infotainment* is available through
the embedded SIM card2)3).
139
Telephone
the MMI. You must have a Qi-capable!) mobile
device.
You can also charge your cell phone using a USB
adapter:
— Connect your cell phone to the Audi music in-
terface using a USB adapter (2).
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
— A Qi-capable) mobile device must be in the Au-
di phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 140 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Mobile device reminder sig-
nal.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Show pop-ups*: when this function is switched
on, the charge status of your mobile device is
displayed. You will also be reminded not to for-
get your mobile device when leaving the vehi-
cle.
— Wireless charging*: when this function is
switched on, you can charge your Qi-capable
mobile device wirelessly in the Audi phone box.
an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device
using a cable connection.
ZX WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
) The Qi standard makes it possible to charge your mobile
device wirelessly.
142
@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
83A012721BA
Telephone
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality cannot be guar-
anteed if more than one mobile device is in
the box.
—To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the exterior
antenna.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna.
—The maximum charging output is 5 watts.
— The charging time and temperature will vary
depending on the mobile device being used.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Telephone functions
Applies to: vehicles with telephone
wy
Paes ee Call ist
ae —Q@® =<)
Fig. 120 Center display: selection menu
Using telephone functions
Requirement: A mobile device must be connected
to the MMI > page 140.
> Applies to: MMI: Select on the home screen:
PHONE
The following phone functions will be available:
Search
Call list > page 144
Favorites > page 144
Contacts > page 144
Voicemail > page 146
Dial number > page 146
COOOOHO Switching between two mobile devices
=> page 150
The device name for your mobile device, such as
MyPhone, is displayed in the PHONE menu.
143
Telephone
— Only the contacts in the local MMI memory
can be deleted.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
— Enter the voicemail number: Enter the desired
number. Press OK.
Requirement: a voicemail number must be stor-
ed.
— Dialing the voicemail number: Press Voice-
mail. The call begins immediately.
G) Tips
— This service must be set up and activated in
advance by the cell phone service provider.
You can obtain more information from your
cell phone service provider.
— The voicemail number depends on the cell
phone service provider.
Dialing a phone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you have
the following options for dialing a phone num-
ber:
— Using text input in the center display
=> page 22, Text input.
— Using voice operation > page 24.
Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI via Bluetooth.
> Applies to: MMI: Select and confirm on the
home screen: PHONE > Dial number > the
emergency call number specific to the country
(for example, 911) > Dial.
146
AN WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as during a medical emer-
gency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
(i) Tips
Emergency numbers are not the same every-
where. Find out which emergency number is
used in your current location.
Answering/ending a call
Applies to: vehicles with telephone
Accepting or ending a call
Applies to: vehicles with multifunction steering wheel plus
> To accept or end a call, press the @ button on
the multifunction steering wheel. Operating
=> page 12.
Accepting or declining a call
You can use the following options on the MMI
when there is an incoming call:
— Answering an incoming call: press Answer.
— Declining a call: press Decline.
— Declining a call with a text message”: press
Decline with text message.
— Silencing the ringtone: press Mute.
Caller information: the name, phone number or
Unknown will appear in the MMI depending on if
the caller has been stored as a contact and if the
phone number has been transmitted. A picture
may also be displayed, depending on whether
you have assigned a picture to a contact in your
directory and if it was transferred to your MMI.
You can find out if your mobile device supports
this function from your mobile device network
provider, your mobile device owner's manual, or
at www.audiusa.com/bluetooth.
Audi connect
Audi connect
General information
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
You can also find more information on Audi con-
nect
online at www.audiusa.com.
ZA\ WARNING
— To reduce the risk of an accident, only use
Audi connect services when road and traffic
conditions permit. Always read and follow
the notes in > page 18, Traffic safety infor-
mation.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— As the driver, do not allow usage of the Wi-
Fi hotspot to distract you from driving, as
this could increase the risk of an accident.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read the warnings in the chapter
=> page 61, Airbag system.
—To reduce the risk of an accident, use the Au-
di connect Infotainment services with a Wi-
Fi hotspot only in the rear seat when the ve-
hicle is in motion, or only when the vehicle is
stationary.
@) Note
— Applies to: embedded SIM card usage: The
connection costs of Audi connect Infotain-
ment services are included in the price of
Audi connect Infotainment during the sub-
scription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to Internet radio/
podcasts or for Internet connections and
services that use the Wi-Fi hotspot, such as
154
online media sources. Depending on the
country, data plans may need to be pur-
chased for these services > page 157. For
additional information, see my.audi.com.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
G) Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Audi connect Infotainment services are only
available within the cell phone network cov-
erage from your cell phone service provider.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
83A012721BA
Audi connect
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card
Z\ WARNING
Always follow the information found in > A\
in General information on page 154.
@) Note
Always follow the information found in >@ in
General information on page 154.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 154.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 155, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: The ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
Z\ WARNING
Always follow the information found in > AV
in General information on page 154.
CG) Note
Always follow the information found in >@ in
General information on page 154.
@) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 261.
Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count before using them for the first time
=> page 27.
G) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
155
Audi connect
— You can only connect one myAudi account to
your vehicle.
— For detailed information on configuration,
visit my.audi.com.
Yate)
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > GE.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: Route guidance must be active.
> To show the weather at the destination, press
on.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
News
> Applies to: MMI: Select on the home screen:
NEWS.
If you logged in to myAudi in your vehicle
=> page 27, personalized newsfeeds can be dis-
played.
Twitter
Requirement: You must have connected your ve-
hicle with myAudi > page 27. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > Ga. Press on a Twitter entry in the list.
156
Calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 157, Wi-Fi settings.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Press CALENDAR on the home
screen.
ZA WARNING
Always follow the information found in > A\
in General information on page 154.
@) Note
Always follow the information found in >@ in
General information on page 154.
Settings
Ce) telat -mar-iau cola 4
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Depending on the country, vehicle equipment,
and connection type, the following functions may
be available:
Data connection settings
Using the Data connection settings menu, you
can set when the system should connect to the
Internet. The Internet connection disconnects
automatically once the requested Audi connect
Infotainment service no longer requires any data.
— Data roaming: data roaming is switched off at
the factory. To use a data connection outside of
the country, data roaming must be switched
on. The setting is stored for the current SIM
card or the mobile device that is currently con-
nected.
83A012721BA
Audi connect
— Allow MMI online services: when this function
is switched on, a data connection is automati-
cally established in order to use Audi connect
Infotainment services.
— Allow Wi-Fi devices: when this function is
switched on, you can allow or deny Internet
connections.
Access point
The connection is configured automatically based
on the SIM card being used. The following values
can be changed. You can obtain more information
from your cell phone service provider.
— Access Point Name (APN): The access point de-
pends on the cell phone service provider and is
assigned automatically.
— User name: your cell phone service provider as-
signs the user name for your online profile.
— Password: your cell phone service provider as-
signs the password for your online profile.
— Apply settings: saves the changed settings.
— Reset configuration: resets the connection set-
tings.
Data usage counter
Your current data usage is displayed.
— Reset counter: you can reset your usage statis-
tics to zero.
— Warning limit: you can set a warning limit for
your data usage (GB/MB).
Wi-Fi settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: The ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): Wi-Fi hotspot name.
— Password: a random password was set in the
MMI at the factory. The password can be
changed. The encryption method requires a
password to be at least eight characters long.
Choose a secure password.
— Visible to others: you can switch the visibility
of the Wi-Fi hotspot on or off.
Z\ WARNING
Always follow the information found in > A,
in General information on page 154.
ZA WARNING
Always follow the information found in > A\
in General information on page 154.
@) Note
Always follow the information found in >@ in
General information on page 154.
G) Tips
For more information on roaming charges,
contact your cell phone service provider.
))_ Not available in every market.
@) Note
Always follow the information found in >@ in
General information on page 154.
Applies to: vehicles with data plans
Requirement: You must have a registered myAudi
account at my.audi.com. Your vehicle must be
registered in your myAudi account.
You can purchase data plans at my.audi.com.
157