4KE012721BB
Table of contents
High-voltage system............. 104
Generalinformation................. 104
Charging the high-voltage battery...... 105
Charging equipment................. 112
Trailer towing.................0.-. 120
Driving with atrailer................. 120
Assist systems................... 123
ASSIST SYSTEMS ic: 6 & cas 5c cae 5 ow i238
General information................. 123
Surrounding area detection............ 124
Switching the systems on and off....... 126
Driving information.............. 128
Speed warning system..............-- 128
Camera-based traffic sign recognition... 128
Traffic light information.............. 130
NightiVision aSSistix = «xem : s ases : soe 131
Integrated Toll Module............... 133
Driver assistance................. 134
Cruise control system's.o. « cees ss rows ss 134
Efficiency assist...............--005. 135
Adaptive cruise assist................ 139
Distance warning .............e0e000. 147
Lane departure warning............... 147
Audi presense........... 0. cece eee 150
SIG@iASSISE sew: » 2 cues = y ewe ae AeA Ge we 154
EXIEWAPniNng sive «6 ccerane 2 @ soeee «0 cuesime @ 6 156
Intersection assistant................ 157
Emergency assist... ....:seeceeeevees 158
Parking and maneuvering....... 160
IRCROAWECION « = eas x o sees 5 o eee ge oe 160
Parking system plus...............00. 160
Rearview camera and peripheral cameras. 162
Rear cross-traffic assist............... 166
Adjusting the parking aids............. 167
Infotainment system............ 169
Telephone... - es.s =) gees be eens ces 169
TEROMUCLION 5 scoane a vanes » 6 nani + 6 exeemn 169
Setup... eee eee eee eee 170
Disconnecting a mobile device......... 171
Using the Audi phone box............. 171
Using the telephone.................. 173
M@SSAG@S ves s x sere + & ewe ¢ o eee § eee 178
SOPGINGS sacs +o aeowens w evewens a x euswoe a» eemeoe 180
Instrument cluster...............0008 182
Troubleshooting sacs ss sews + ¢ wae 3 x ew 182
Audi connect..................... 184
Generalinformation..............05- 184
Audi connect Infotainment............ 185
Using a Wi-Fi hotspot................ 185
Audi connect Infotainment services..... 185
Audi connect vehicle control services.... 186
SQECINOS cccssin ws eseuwie x priesens wm sores w 6 syenne 188
Troubleshooting..................5-. 190
Emergency call..................- 491,
Overview... .... 0... eee eee eee 191
EM@rgency Call + wsws « zaen 3 = suze 3 2 reR 191.
Online roadside assistance............ 192
Navigation. « : ssc < : soos sp eens ss 193
Opening navigation.................. 193
myAudi navigation.................0. 193
Entering adestination................ 194
Stopping route guidance.............. 199
MAP ieccsie 9 2 wxotiose 1 ssumene of 9 enwEem 4 ot tase & Oo we 199
Personal route assistance............. 201
‘Alternative roUtes:: « + wean 2 & wane 2 & eevwe 202
Additional functions................. 202
Satellite map.......... cc cece 204
Electric:range sass s x meas 5 ¢ cues ¥ ¢ mes 204
Mapruipdates. 2 caus + x res ao nenene 2 9 one 204
Traffic information...............0005 206
Options and settings................. 207
Troubleshooting wisi. cs vere ewer sv ere 209
RaGIO:: » acs ¢ = seen ¢ » ees y ¢ eS EE eee 210
Opening theradio'. « sas a 6 ssn s & sess 210
Radio functions..............0000005 211
Options and settings................. 215
Troubleshooting sis «6 ween oo wane 6 + eae 216
Media................. 0 eee eee eee 217
General information................. 217:
SD card reader.............-00000005 217
DVD drive... 2. . eee ee eee 217
Bluetooth audio player............... 218
Online media.......... ee eee eee eee 219
Amazon Alexa....... 0.00.0 ee eee eae 220
Multimedia connections.............. 220
4KE012721BB
Instrument cluster
Instrument cluster overview
Fig. 2 Instrument cluster overview (Audi virtual cockpit)
Depending on the vehicle equipment, the follow-
ing items may appear in the instrument cluster:
@ Left dial
S:Powerimetert sia se seco a v seen ov 13
— High-voltage battery charge level
Oy Tab areal sess = ewe ¢ x oxen 2 2 ee 12
@) Centralarea .............0.000. 12
(4) Status line (one or two lines)
Right dial
— Convenience display
) Right additional display with speed-
ometer
@) Left additional display with:
IGG « 2 eee s 5 ee +e eee 9 ce 88
— Audi drive select mode ......... 98
@) Tips
— You can select the units used for tempera-
ture, speed, and other measurements in the
Infotainment system > page 231.
— Speeds are displayed in mph (miles per
hour) or km/h (kilometers per hour).
— If there is a malfunction in the instrument
cluster, DEF will appear in the trip odometer
display. Have the malfunction corrected as
soon as possible.
2/17/2019
— Certain instrument cluster content can also
be displayed in the head-up display*
=> page 23.
— Specific settings are stored automatically in
the active personal profile.
Loading a personal
profile
iy Aten
Darren ad
applied
(eae Switch profile Da 7 N
Fig. 3 Instrument cluster: loading a personal profile
You can manage personal profiles in the MMI
= page 27. Before driving, you can select your
personal profile in the instrument cluster and
ap-
ply customized vehicle settings, such as the seat
position.
Requirement: the driver's door must have been
opened and the ignition must not be switched
on.
> Confirm the displayed profile @, or
11
Instrument cluster
> Press the =] button on the multifunction steer-
ing wheel.
— On-board computer > page 14
— Charging > page 108
— Reduced display > page 13
— Reset trip odometer > page 13
On-board computer
Resetting values to zero
Requirement: the Consumption, Short-term
memory, or Long-term memory display must be
selected.
> To reset the values in one of the memories to
zero, press and hold the left thumbwheel on
the multifunction steering wheel for one sec-
ond, or
> Select on the instrument cluster: vehicle func-
tions tab > [=] button > Reset mi.
Depending on the vehicle equipment, you can call
up the following displays in the on-board com-
puter one at a time by turning the left thumb-
wheel on the multifunction steering wheel:
—Time and date > page 231
— Range display > page 91
— Average consumption > page 14
— Short-term memory overview
— Long-term memory overview
— Driver assistance
— Traffic sign recognition > page 128
Short-term memory and long-term memory
The short-term memory collects driving informa-
tion from the time the ignition is switched on un-
til it is switched off. If you continue driving within
two hours after switching the ignition off, the
new values will be included when calculating the
current trip information.
Unlike the short-term memory, the long-term
memory is not erased automatically. You can se-
lect the time period for evaluating trip informa-
tion yourself.
14
Average consumption
The current consumption can be shown using a
bar graph. The average consumption stored in
the short-term memory is also displayed. If the
bar is green, your vehicle is saving energy using
the following methods:
— Recuperation: electrical energy can be stored in
the battery when the vehicle is coasting or driv-
ing downhill. The bar drops down into the neg-
ative part of the scale.
G) Tips
The date, time of day, and time and date for-
mat can be set in the Infotainment system
= page 231.
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Touch displays
> Press the SETTINGS button.
> If the General button is not displayed, swipe
toward the left or right with one finger until it
appears.
> Press the General button.
> If the Date & time button is not displayed,
swipe upward or downward with one finger un-
tilit appears.
> Press the Date & time button.
@) Tips
If a menu or symbol is in parentheses in the
path, for example, (General) or (%23), then it is
an optional menu item that does not need to
be used in every system.
You can adjust or turn off the MMI touch display
feedback.
> Applies to MMI: Select on the home screen:
SETTINGS > Display & brightness > MMI.
Possible settings:
— Brightness
— Touchscreen Feedback
Multi Media Interface
Ne MCL
Audi recommends performing certain Infotain-
ment system functions, such as entering a desti-
nation, only when the vehicle is stationary. Al-
ways be prepared to stop operating the Infotain-
ment system in the interest of your safety and
the safety of other road users.
ZA WARNING
Only use the Infotainment system when road,
traffic, weather, and visibility conditions per-
mit and always in a way that allows you to
maintain complete control over your vehicle.
G) Tips
Certain functions are not available while driv-
ing.
Sy isealiae Mela Me) me) ai
Switching the MMI on or off
> To switch the MMI off, press and hold the
On/Off knob > page 26, fig. 21 until the up-
per
display and all Infotainment system func-
tions are switched off.
> To switch the MMI on, press the On/Off knob.
Restarting the MMI
>» Press and hold the On/Off knob for at least 10
seconds.
Switching displays on or off
> To switch the upper display off, press [Jon the
lower display.
> To switch the upper display on, touch the upper
display or press [Jon the lower display.
> To switch both displays on or off, press and hold
[oJ on the lower display.
Introduction
You can display and operate Infotainment system
and vehicle functions using both of the Multi Me-
dia Interface (MMI) touch displays.
Configuration wizard
After starting for the first time, the configuration
wizard helps you to set up the vehicle, for exam-
ple to set the desired system language and con-
nect
a telephone.
> Follow the instructions in the display.
> Applies to: MMI: To access the configuration
wizard at a later time, select on the home
screen: HELP > Configuration wizard.
Tool tips
Tool tips are displayed on the upper display after
starting for the first time. They introduce various
MMI functions to you.
> Follow the instructions in the display.
> Applies to: MMI: To access the tool tips at a lat-
er time, select on the home screen: SETTINGS
> Help > Show tool tips.
> Applies to: MMI: To receive additional tool tips,
select on the home screen: HELP > Tool tips >
Basic information or Expert information.
17
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Head-up display
Head-up display
Description
Applies to: vehicles with head-up display
The head-up display projects certain warnings or
selected information from the assist systems on
the windshield. The display appears within the
driver's field of vision.
Switching on and off
The Y button is located in the function bar on
the lower display > page 18.
> To switch the head-up display on or off, press
and hold the Y button.
Settings in the Infotainment system
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display, or
> Press the Y button.
Possible settings:
— Picture rotation
— Brightness
Display height
You can adjust the height of the display. Sit in the
correct seating position > page 55 and adjust
the head-up display.
Display content
You can set which information should be dis-
played. The display of certain information and
some of the red indicator lights cannot be hid-
den.
() Note
To reduce the risk of scratches on the glass
covering the head-up display, do not place any
objects in the projection opening.
@) Tips
— Sunglasses with polarization filters and un-
favorable lighting conditions can impair visi-
bility of the display.
— An optimal display depends on the seat po-
sition and the height adjustment of the
head-up display.
— A special windshield is needed for the head-
up display function.
— For information on cleaning, see > table In-
terior cleaning on page 265.
— Specific settings are stored automatically in
the active personal profile.
23
Personalization
myAudi in the vehicle. Follow the system in-
structions and save your desired personal pro-
file. You will then always be logged in automat-
ically when your personal profile is active.
— Bluetooth device 1/Bluetooth device 2*: Re-
quirement: after a Bluetooth device has been
paired with the MMI, you must be logged in to
myAudi in the vehicle. Follow the system in-
structions and save the desired Bluetooth de-
vice. You will be automatically logged in when
your Bluetooth device is connected to the MMI,
and automatically logged out when the Blue-
tooth connection to your mobile device is dis-
connected.
To transfer existing destinations from the MMI to
your myAudi account one time, confirm the sys-
tem prompts with Yes.
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
eee
Applies to: vehicles with user management
The vehicle owner must be set up as the key user
for some Audi connect vehicle control services,
which depend on the vehicle equipment.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
>» Add your vehicle at my.audi.com and then veri-
fy your myAudi account directly.
> You can also verify your myAudi account later.
Log in at my.audi.com with your access infor-
mation and verify your myAudi account using
the verification process that is provided.
> Applies to MMI: Select on the home screen:
USER > User management > (Key user) > Set
key user.
238
> Applies to: MMI: Follow the system instructions
and enter the 10-digit vehicle code > page 33.
The key user is set. You have the rights to use
the Audi connect vehicle control services
= page 186 that depend on vehicle equipment
as well as the ability to manage other vehicle
functions and any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
Audi connect vehicle control services at my.audi.
com.
Removing the key user
If you remove the key user, all other users and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > User management > (Key user) > Re-
move key user.
G) Tips
— Depending on the vehicle equipment, you
may be able to reset specific functions to
the factory default settings.
— Depending on the vehicle equipment, log-
ging into myAudi in the vehicle may not be
required to use Audi connect vehicle control
services.
—If you sell your vehicle, remove the key user
and reset all settings to the factory set-
tings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— Pay attention to upper- and lower-case let-
ters when entering the vehicle code.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.
Driver assistance
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 289.
Emergency assist
Applies to: vehicles with emergency assist
General information
Within the limits of the system, the emergency
assist detects if the driver is inactive. In these in-
stances, the system warns the driver, assumes
control of the vehicle if necessary, and brings the
vehicle automatically to a stop in the lane.
Regardless of the speed, the emergency assist is
automatically available when the adaptive cruise
assist* is activated. When the adaptive cruise as-
sist* is deactivated, the system is only active at
speeds higher than approximately 40 mph
(65 km/h).
Emergency assist functions
Within the limits of the system, the emergency
assist monitors the driver’s steering, accelerator,
and brake pedal activity. Depending on the se-
verity of the situation, it may initiate visual, au-
dio, and haptic warnings in stages:
— Reduces the speed
— Messages
— Lowers the volume of the Infotainment system
— Audible warning
— Tightening of the safety belt
—A brief application of the brakes
If the driver remains inactive despite the warn-
ings, the emergency assist controls the vehicle
within the limits of the system:
— The Audi pre sense preemptive safety measures
are triggered > page 150.
— The vehicle will stay in the lane and will be
braked to a stop.
— As soon as the vehicle comes to a full stop, the
emergency flashers are activated and the vehi-
) This function is not available in every market and on all ve-
hicle equipment levels.
158
cle prepares for the vehicle passengers to be
rescued. The parking brake is set, “P” gear is
engaged, the doors are unlocked, and the inte-
rior lighting is activated. If there is no move-
ment for several seconds, the emergency call
will be made if necessary.
Overriding the emergency assist
You can override the emergency assist > A\:
— Move the steering wheel. Or
— Press the brake pedal. Or
— Press the accelerator pedal distinctly.
When stationary, you can end the emergency as-
sist by leaving the "P" position or releasing the
parking brake > page 93.
Switching the emergency assist on and off
The system can be switched on and off in the
MMI & page 126.
Messages
1g or is displayed when there is a malfunc-
tion, the emergency assist functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 124, fig. 97 and try to turn on
the systems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
ZX WARNING
— Follow the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— The emergency assist is an assist system
that should only be used in cases of emer-
gency to take over control of the vehicle and
bring it to a stop. >
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Telephone
Telephone
Introduction
Applies to: vehicles with telephone
You can make calls in your vehicle using the MMI.
You have various options for this depending on
the vehicle equipment and the range of functions
on your cell phone.
Handsfree
Once you have connected your mobile device to
the MMI via Bluetooth, you can use the hands-
free system. You can make calls using the anten-
na on your mobile device.
Car phone function)
Applies to: vehicles with car phone
In conjunction with Audi connect Infotainment*,
the car phone function is available via an embed-
ded mini SIM card.
With the car phone function and the Audi phone
box*, calls are made using the exterior antenna
on the vehicle. Using the external antenna helps
when there is a low signal and also provides bet-
ter reception quality > page 171.
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 17,
Traffic safety information.
Z\ WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 24 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
1) Not available in all countries. Only in conjunction with Au-
di connect Infotainment* and Audi phone box*.
2) SIM card installed in the vehicle at the factory.
3) Not available in all countries.
q@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 184.
(Gi) Tips
— The Bluetooth connection range is limited
to inside the vehicle. It can also be affected
by local conditions and interference with
other devices.
—To learn which Bluetooth connections and
which of the functions in your mobile device
are supported, check with your mobile de-
vice service provider or the database for mo-
bile devices at www.audiusa.com/
bluetooth.
— If you use the car phone function’, it is rec-
ommended to use the Wi-Fi hotspot* in the
vehicle > page 185 so that the apps on your
mobile device continue to have Internet ac-
cess.
— When the car phone function* is active, Audi
connect Infotainment* is available through
the embedded SIM card2)3).
169