Care and cleaning
height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.
— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 52
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >
264
4KE012721BB
Care and cleaning
trim
Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
less steel, if necessary
Paint Paint damage Refer to the paint number on the vehicle data label, repair
with touch up paint > page 291
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.
Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth
Carbon compo- __| Deposits Clean the same way as painted components > page 263
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution
Interior cleaning
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®
trim
Plastic parts Deposits Damp cloth
Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary
265
4KE012721BB
Emergency assistance
Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.
Z\ WARNING
Follow the steps given above. This is for your
protection and the for the safety of others on
the road.
Equipment
Vehicle tool kit, tire
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack
yi aYaLaL eae Tale|
AZ-0636
Fig. 166 Motor compartment: storage compartment
Follow the safety precautions > page 235, Gener-
al information.
The vehicle tool kit, the vehicle jack*, the tire mo-
bility kit*, and the compressor* are located under
the cargo floor in the storage compartment in
the motor compartment.
> Open the storage compartment > page 76.
> Remove any objects from the storage compart-
ment.
> Remove the cargo floor.
G) Tips
The vehicle jack* does not require any mainte-
nance.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 269.
>» Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 269.
UE Raimi) LaLa
Applies to: vehicles with tire mobility kit
B8U-0100
Fig. 167 Tire: tire damage that cannot be repaired
The tire repair is only meant for temporary use.
Change the damaged tire as soon as possible
SA.
If the tire is pierced by an object such as a nail,
do not remove the object from the tire.
The tire mobility kit can be used at temperatures
as low as -4 °F (-20 °C).
The tire mobility kit must not be used:
—If the tire has cuts or punctures that are larger
than 0.16 in (4 mm) @ © fig. 167
— If the rim is damaged (2)
— If you have driven with very low tire pressure or
without air in the tire @)
See an authorized Audi dealer or authorized Audi
Service Facility for assistance in these situations. >
269
4KE012721BB
Emergency assistance
> Inflate the tire to between 29 psi (200 kPA)
and 36 psi (250 kPA) and read the pressure on
the gauge.
> If this tire pressure is not reached, remove the
filler hose. Drive slowly approximately 33 feet
(10 m) forward or in reverse so that the sealant
can be distributed in the tire. Inflate the tire
again > A\.
ZA\ WARNING
— Read and follow the manufacturer's safety
precautions on the compressor and in the in-
structions on the bottle of sealant.
— Ifa tire pressure of 29 psi (200 kPA) cannot
reached after inflating for 6 minutes, then
the tire is too severely damaged. Do not con-
tinue driving.
— If the tire cannot be repaired with the tire
sealant, see an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
@) Tips
Do not operate the compressor for more than
six minutes continuously, or it can overheat.
Once the compressor has cooled, you can con-
tinue to use it.
CeeTnn eas]
Applies to: vehicles with tire mobility kit
> Affix the sticker that says "max. 50 mph (max.
80 km/h)" that is provided with the tire mobili-
ty kit within the driver's field of vision.
> Stop the vehicle after driving for about 10 mi-
nutes and check the tire pressure.
> If the tire pressure is lower than 19 psi (130
kPA), then the tire is too severely damaged. Do
not continue driving.
Nv WARNING
Pay attention to the following after repairing
the tire:
— Do not drive faster than 50 mph (80 km/h).
— Avoid hard acceleration or braking and driv-
ing fast around curves.
— The vehicle may become more difficult to
control.
— If the tire is too severely damaged, see an
authorized Audi dealer or authorized Audi
Service Facility for assistance.
(@) For the sake of the environment
You can give the used tire sealant bottle to an
authorized Audi dealer or authorized Audi
Service Facility for disposal.
G) Tips
Remember to obtain a new bottle of sealant
from an authorized Audi dealer or authorized
Audi Service Facility after repairing a tire.
Changing a tire
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 269.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 269 and the
spare tire > page 275.
> Applies to: vehicles with air suspension: Select
on the home screen: VEHICLE > Settings &
Service > Air suspension: wheel change.
> Switch the ignition off.
Z\ WARNING
When using the vehicle jack* on a road with a
steep hill or when offroad, you must take ex-
tra precautions to prevent the vehicle from
rolling. Use suitable objects to block the front
and
back of the wheel that is diagonal from
the wheel with the flat tire.
271
Emergency assistance
Removing and installing a wheel
@ Rg tT
“% © oO
B8K-1477
Fig. 176 Wheel: alignment pin in the top hole
Removing a wheel
>» Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 175 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit in the empty wheel bolt hole by hand
> fig. 176.
> Remove the rest of the wheel bolts.
>» Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 274 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
» Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench.
274
The wheel bolts must be clean and loosen and
tighten easily. Check the contact surfaces for the
wheel and hub. Contaminants on these surfaces
must be removed before installing the wheel.
ZA\ WARNING
— Read and follow the important information
and notes under > page 250.
— Never use the hex socket in the screwdriver
handle to tighten the wheel bolts. Using the
hex socket will not achieve the required
tightening torque, which increases the risk
of an accident.
©) Note
When removing or installing the wheel, the
rim
could hit the brake rotor and damage the
rotor. Work carefully and have a second per-
son help you.
Unidirectional tires
A unidirectional tire profile is identified by arrows
on the tire sidewall that point in the running di-
rection. You must always maintain the specified
running direction. This is necessary to ensure the
tire's optimal performance in regard to adhesion,
running noise, and friction, and to reduce the risk
of
hydroplaning.
To benefit fully from the advantages of the uni-
directional tire design, you should replace faulty
tires as soon as possible and restore the correct
running direction on all of the tires.
> Reinstall the caps on the wheel bolts if necessa-
ry.
> Store the vehicle tool kit in its designated
place.
> If the removed wheel does not fit in the spare
wheel well, store it securely in the luggage
compartment > page 77.
> Check the tire pressure on the installed wheel
as soon as possible.
> Correct the tire pressure and store it in the MMI
=> page 262.
Emergency assistance
overheating. Let the compressor cool down
for several minutes before using it again.
@) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 102.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
—The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
ee eeue lela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
276
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.
ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
—Ifthe |_E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed. >
4KE012721BB
Emergency assistance
— The vehicle must not be tow started for
technical reasons.
@ Tips
— Switch Audi pre sense* off > page 153 when
loading the vehicle onto a vehicle carrier,
train, ship,
or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 276.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 277,
=> page 278.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both vehi-
cles > page 46. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> The brake booster only operates when the igni-
tion is switched on. Power steering only works
when the ignition is switched on and the vehicle
is rolling ). If the brake booster and power
steering are not functioning, you must press
D_ Requirement: the vehicle battery must have a sufficient
charge level.
the brake pedal much harder and use more
force to steer.
> Release the parking brake > page 93.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.
ZA\ WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.
Front towing loop
Fig. 177 Front bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 269.
> Press the cap inward with brief, strong pressure
=> fig. 177. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
> After using, place the towing loop back in the
vehicle tool kit.
ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
277
4KE012721BB
Fuses and bulbs
Fuse panel (2) (black) Fuse panel @) (brown)
9 |Instrument cluster No. | Equipment
10 | Volume control Right front safety belt tensioner
11 | Light switch, switch panels Left front safety belt tensioner
12 | Steering column electronics Air suspension
15 | Steering column adjustment Right headlight
16 | Steering column electronics Left headlight
Fuse panel (2) (black)
No. | Equipment
Left rear door control module
WOlOIN|
A)
Mm]
ALN
Right rear door control module
10 |MMI Infotainment system control module
1 |Front seat heating - -
2 |ehmmareconeral system 11 | Driver assist systems eantte) iene
Z | betvheadlightdlecironias 12 | Gateway control module (diagnosis)
4 |Panoramic glass roof Fuse panel 6) (black)
5 |Left front door control module No. | Equipment
6 | Sockets 1 Front seat ventilation, rearview mirror, di-
8 | Instrument panel agnostic port
9 | Right headlight electronics 2 | Sockets
iG Windshield washer system/headlight 3_| Exterior sound/interior sound
washer system 7 |Active accelerator pedal
12 | Parking lock 8 | Night vision assist
Fuse panel @ (red) 9 |Adaptive cruise assist
7 Intersection assistant, driver assist sys-
No. | Equipment 11
tems
1 {Anti-theft alarm system -
16 | Rear seat entertainment
2 |Drive system control module
3, | Emergency:callsystem Fuse assignment - luggage compartment
4 | Selector lever
5 |Horn 8
le
6 |Parking brake a
7 High-voltage battery, battery monitoring
control module
8 | Interior headliner lights
10 | Airbag control module
11 | Left front lumbar support
12 | Diagnostic connector, light/rain sensor
14 | Right front door control module
15 | Climate control system, body electronics
16 | Climate control system blower
7
ed ey
aE EEE
Fig. 184 Left side of the luggage compartment: fuse panel
with plastic clip
Fuse panel (4) (black)
No. | Equipment
1 | Trailer hitch
3 | Passenger’s side rear safety belt tensioner
281