2019 AUDI E-TRON wi-fi

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Media

— The supported media functions (such as
shuffle, list view, categories, search, op-
tions) depend on the Bluetooth device being
used.
— Note the volume setting on your Bluetooth
device. AUDI AG recommends setting your
mobile device to the maximum volume
when using it as a Bluetooth audio player.
— For more information on supported devices,
visit www.audiusa.com/bluetooth or con-
tact an authorized Audi dealer or authorized
Audi Service Facility.
Online media
Applies to: vehicles with Audi connect Infotainment and on-
line media
You can play and operate various online media
services, such as music streaming services, using
the MMI.
Requirement: a supported online media service
must be available in the country where the vehi-
cle is being operated.
Connecting online media:
> Connect the MMI to the Internet > page 184.
> Switch on the Wi-Fi hotspot in the MMI
> page 189.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Connect online media.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
=> page 185.
> Install and start the myAudi app on your mo-
bile device.
> Log in to your myAudi account in the myAudi
app and select your vehicle.
Your mobile device must be connected to the
MMI and must be highlighted. When you press
the highlighted device, it will be disconnected.
Starting online media:
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.

ZA WARNING
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving.
— Do not use any wireless devices on the front
seats within range of the airbags while driv-
ing. Also read and follow the warnings in


=> page 64, Airbag system.

() Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 184.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 184.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
219

Media

— Special characters (such as those in ID3 tag
information) may display differently or may
not always display, depending on the sys-
tem language.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 220, Multimedia
connections/> page 218, Bluetooth audio player. You can learn
about supported mobile devices in the Audi database for mobile
devices at www.audiusa.com/bluetooth.

Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 232 when you are not using the Bluetooth
audio player.

Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.

Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.

Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.

228

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Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement
The vehicle must be stationary and the ignition
must be switched on.
iPhone generation 5 or higher with Lightning
connector and iOS 7.1.2 operating system or
higher, or
A smartphone with the Android Auto app and An-
droid 5.0 Lollipop operating system or higher is
required.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 220 using a USB adapter
=> page 220, fig. 153, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your smartphone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
>» Pay attention to any additional system prompts
on your smartphone, if applicable.
Applies to: MMI: If you declined use of Apple Car-
Play or Android Auto the first time you connected
your smartphone, then select on the home
screen: SETTINGS > Connected devices > Audi
smartphone interface > a smartphone.
> Follow the system instructions.


mobile devices while driving, because this in-
creases the risk of an accident.


ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-

sponsibility for safety in traffic. Never operate

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 184.
G) Tips
— The functions that can be used depend on
the following factors, among others:
—The brand of your smartphone
—The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only available if your ve-
hicle is registered through a certain option
in the mobile phone network > page 185,
Embedded SIM card. Make sure the function
= page 181, Turn on car phone or data
module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 25.
— The menu language shown in the MMI is
based on the settings in your smartphone.
229
>

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Additional settings

the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 229.
@) Note
Always follow the information found in
=> page 184.
Connection options
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 232 and mobile device.
> Select a menu item, for example Telephone 1.
> To search for and connect your mobile device,
press the New connection button > page 170.
Selecting a connected device
> Select a menu item, for example Telephone 1.
> Select your mobile device from the list of con-
nected devices. The connection will be made.
Disconnecting a connected device
> Select a menu item, for example Telephone 1.
> Press on the connected mobile device. The se-
lected device will be disconnected from the
MMI.
Additional options
Depending on the selected function, additional
options
may be available.
> Press and hold a Bluetooth device until the Op-
tions menu is displayed.
> Select one of the items in the menu.
Bluetooth profiles
You can switch desired profiles on or off.
Favorite*
To set a paired mobile device as the default
phone, activate this function.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
ieee mm awe
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
License subscription
Version information
Legal information
Possible options:
— Software information
— About Audi connect
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI page 229.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an item until the associated op-
tions are displayed.
> Press Legal notes.
sida area
Requirement: the vehicle must be stationary.
> Applies to: vehicles with multifunction steering
wheel: Select in the instrument cluster: Vehicle
functions tab > page 12.
> Press the [=] button on the multifunction steer-
ing wheel until the display appears.
233
>

Data privacy

— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense’, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
284
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
— If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
aN Cla ata ae fy
>
Applies to: MMI: Select on the home screen:
SETTINGS > (Data management) > Privacy.
Requirement: the ignition must be switched on.
Location, vehicle, and personal data are transmit-
ted when using Audi connect services.
Allowing sending of data
When this function is switched on, the data mod-
ule for using all Audi connect services is active.
When this function is switched off, the data con-
nection will be limited or deactivated depending
on vehicle equipment. The majority of Audi con-
nect
services will not be available.
The following interfaces are not affected by this
setting: Bluetooth, Bluetooth Low Energy (BLE),
Wi-Fi connection, Audi smartphone interface
(ASI), Near Field Communication (NFC), charging
communication (e-tron), Electronic Toll Collect
(ETC), if equipped.
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and >

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Data privacy

protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— If the transmission of data is limited, data
will still be transmitted to verify subscrip-
tions.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If an Audi connect key is already assigned
to a user, data will still be transmitted to
maintain data security.
—If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
AUDI AG collects, uses, stores and shares your
personal information, such as contact data, vehi-
cle data, usage data, driving data and precise ge-
olocation, in order to provide you with the prod-
ucts and services you have purchased or request-
ed, and for a number of other purposes, for ex-
ample, to track quality issues, to performance
and safety, to meet our internal compliance or le-
gal requirements and to market to customers
and potential customers. For a more complete
list of the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between Au-
di connect services, if you have designated a key
user, or if you are driving a model equipped with
persistent data logging. Please review the com-
plete Privacy Statement to understand our data
handling practices with respect to a particular
service.
You can find additional information about our da-
ta privacy practices in your MMI.
>» Applies to: MMI: On the home screen, select:
SETTINGS > General > Legal notes > About Au-
di connect.
Information about our privacy practices in con-
junction with the mobile Audi connect applica-
tion can be found in the Application’s Privacy
Statement.
For additional information about the privacy
practices relating to Audi connect, myAudi, or
other websites, applications or online services as
well as your obligations with respect to using
these services, and for additional information re-
garding Audi connect terms and conditions,
please visit your Audi national/sales region web-
site at www.audi.com.
285

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FraQranGe ices 2s ewes 2 2 comes ¥ 6 ssvoee w & eee 83, 84
Free text search
Media... . 0... cece eee eee eee 225
RodiGven « 3 savon ¢ @ sama se nave 4 2 BeAD 7 ae 212
also refer to Intelligent search.......... 194
Freeze protection
COOLAM Brees 5 x snswas ox seems oo cmseens a 2 mena o 237
Eronticenterarmrest « sce 2 x came 2 0 mes 3 wa 58
Front passenger’s seat adjustment
FRONESs « scomene « ¢ exeseus © #2 aneeem 2 8 manors nw amaze «0 58
Rear... cece eee 58
Fuel
Fuel tank Capacity’: « sas « x gaan x «meme x 2 291
Fueling
Fuel tank capacity...............00005 291
G
Garage door'opener' sss kiss ss eee se veess 41
Garivierit HOOKS: < neues se ees 5 o ou ¥ a 77
GAWR
refer to Gross Axle Weight Rating (GAWR) . 292
Gear's 2 sues « 2 euwa xo eee 7 a geen 2 Keres 4 we 88
Glossary of tire and loading terminology... 246
GLOVE COMPAIMENE asec ss aces s & Hee = bee 77
Gross Axle Weight Rating (GAWR)........ 292
Gross Vehicle Weight Rating (GVWR)...... 292
GVWR
refer to Gross Vehicle Weight
Rating (GVWR) aces 0 2 sues & 2 wai 2 o coum 292
H
Handstree's « sees « 2 gawn « came © neem 4 2 new 169
Head-up display
AGjUSEING ics & & esesees ve soeees en secon wo muons a 23
Adjusting the brightness................ 48
Operating s x semen se ewes s ¥ meee v HEE os es 23.
Headlight range control...............005 44
Headlights
Cleaning « + sess « = sews ¢ e ees ce eee ee 264
Headlight range control..............4. 44
Washer systemM......... 2-0. e eee eee eee 50
Head restraints
ACIUSTING x: « » wees & & ean «eee Be mee ee 60
Removing and installing................ 60
Heated rear Window scies ¢ «mwas x ¢ caw 9 2 ee 83
Heated steering wheel................... 83
H@AGING bins oe somes & amiss 6 erie oon Desa sw He 81
High-voltage battery................005 104
Advanced charging settings............ 111
Audi e-tron compact charging system.... 114
Charging cc : s ewes = = eee = x eee 105, 108
Charging display on the vehicle......... 109
Charging equipment................0. 112
Charging :triethods « sce x «seus & x cease © « 105
Charging ports on the vehicle........... 105
Charging time..............0.020000. 106
Connecting the charging cable.......... 108
Messages while driving................ 112
Not running for long periods of time..... 107
Quick Charging ss ¢ sees +s seen se reese 2? 105
Setting the charging target............ 110
Setting the timer.................005. 111
Transporting charging equipment....... 113
High-voltage system ...... 0... eee eee 104
High beams
High beam assistant................... 45
Highway lights: «sce: ss eees sv eeea s weeees 44
Hill descent assist.............0 00-0 97
Hill hold assist... 0.0... ccc eee eee 95
also refer to Hill hold assist............. 95
HOlG:4SSISts 2 « acas 2 5 sawn 2B ieee 2 aeRA 4 BE 94
also refer to Hold assist................ 94
Hold Assist
refer to Hold assist..............000 005 94
Home
refer to Home address.............04. 202
Hommerad@nessy. «a wise » oxeeonee « stieeaun a wanes 202
HomeLink
refer to Garage door opener............. 41
Home screen... 2... eee eee eee ee 16
ORIN s & cosuves 2 at cesvecs 2 a animes oo emer 2 8 aero © orate 6
Hotspot
refer to Wi-Fi...........0.-. 0c eee eee 189
I
Idle
(eer to. Gals « eaee ss eens sv eens spews es 88
Ignition
Switching on and off...............0-0- 86
Imbalance (Wheels) yi iv isas s neu a sean a 252
297

Index

Trailer load iiss: 2 x soos x anc a avcniins ww ances 292
Trailer mode
Trailer mode (navigation) .............. 208
Trailer towing........... 20.0 ee eee ee eee 120
Airsuspension......... 000 eee eee eee ee 120
Trailetload © 5 seme ¢s gage s nome s 2 ene xs 120
Trailer VieW coes s « qwee ¢ » ewe se oes s ree 163
TUPMQSSISE sacex os maces ¢ Haim 4 § Sate Fo eae 152
Turn signals ..... 00.0... cee cece eee 45
U
Unable to pass. 1... .. cee eee eee ee 146
Uniform tire quality grading............. 260
Unlocking and locking................-0. 29
By remote control... ....... cee cece eee 34
Using the lock cylinder................. 32
With the central locking switch.......... 3,
With the convenience key............... 34
Update (software) .............0.0.0 00 232
Updating stations (radio)................ 210
USB
Adapter... ... 0. cece eee eee eee 171
Connecting a mobile device............ 170
USB: Charging) POnt: « sma < s ceue 3 a ee 2 ae 75
USB stick
refer to Audi music interface........... 220
V
Vanity Mirror ss = = seme < © eeu = o wows + o eee ¢ 50
Vehicle
Care/cleaning sisi = wen es sever oo ween a a 263
Dimensions ..............002-00e eee 291
Identification data................... 291
QUEOTSERVIEE cscorce 2 a smmces w 2 saausite vx dasa ¥ 268
Raising « « vceieie s 6 sevies 9 4 serece o © een so wee 273
Starting. ........... 0.2... eee eee eee 86
TRANS POPE scsisy + eases ss meres = ees oe 99,104
Ve@hicl@-Car@iws « «cows s eee ss Hae ss pares 263
Vehicle identification number............ 291
Vehicle jack. .... 2... 2. eee eee eee 269
Lifting POINTES: « » ea se qawes sg nas + pee 273
Tire change mode...............-.005 271
Vehicle: keys: « «cscs v a saves ¥ a sevens ¥ teaver 29, 33
VeRicleisound hc x « inanens a x caamens 6 o comune + & aoweesa 91
Vehicle tool Kits: » sass x 2 equ « 2 anwwa 9 2 goes 269
304
Ventilationse:. «6 csiswos os aouxeas vo comin vo soteane w 81
MIEWIDUttOM Mics «i sina 2 namin a © anton 0 2 waKWe 12
Voicetnallin: « x casos x 2 mae x 2 sawe ¥ x eee 8 176
Voice recognition system. ss ccie sc ieee ces 24
Extermall secs ox asus 2 v aecvoue as asnsme x simesie 25
Operating.............. 0... eee eee eee 24
WwW
Wall mount clip............ 2... e eee eee 119
Warning lights
refer to Indicator lights.................. 7
Washing matte finish paint.............. 263
Weights ........ 2.0.0 c eee eee eee 292
Wihee Bolts. sseres 2 = smenene 2 a1 aime 2 a anno © 9 257
Changing atire......... cece eee eee 271
Wheels ....... 0.0... cece eee eee eee 243
ClOGNING «x = 2 wees = e ease = weeR oe rewE ees 265
Glossary of tire and loading terminology... 246
Loose wheel warning...............00 258
R@BISCIAG < scm « = yams s ¢ eames ¢ 2 meee x soe 271
Tire pressure monitoring system........ 261
Tires and vehicle load limits............ 255
Wheeliwremehic. . «wcrc oo sori ao asenone 2 ate 269
Wi-Fi
Hotspot settings ...............000005 189
Onlifie Media's s » awex s mews s eee x s eee 219
Using: ahotspotis scans x. coo so comune + 2 ee 185
Wild animal recognition................ 131
Window and mirror heating............... 85
Windows
Child safety lock « sis +o wea ¢ eae + wean a 39
Cleaning and removing ice............. 265
Convenience opening and closing......... 40
Defrosting:s + « sis + 6 semen ae oeses a een oo 83
Opening and closing...............20.. 39
Power windowS............000 eee cece 39
Windshield
Cl@ANING ss = = aewg Seen gc oewR ae deme FUE 50
also refer to Windshield................ 50
Windshield washer system..........- 50, 241
Reservoir capacity.................004 291
Windshield wipers...............000000- 50
Winter operation
Auxiliary climate control................ 84
Gar Washes: = esas x 2 meme x 2 ime SoH TEE 263
Cooling:systemi: « = esses «2 sews oo meee ooo 237