2019 AUDI E-TRON light

Care and cleaning


height and width of the inside of the car
wash.
ZA WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
—To reduce the risk of cuts, protect yourself
from sharp metal components when wash-
ing the underbody or the inside of the wheel
housings.
— After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter. This in-
creases the risk of an accident. The brakes
must be dried with a few careful brake appli-
cations.
—To reduce the risk of paint damage, do not
wash the vehicle in direct sunlight.
—To reduce the risk of damage, do not wash
decorative decals* with a pressure washer.
—To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges, or similar items.
— When washing matte finish painted vehicle
components:
— To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
— Never use protective wax. It can destroy
the matte finish effect.
@) Note — Do not place any stickers or magnetic
signs on vehicle components painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed.

— If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding @) For the sake of the environment
function.
—To reduce the risk of damage to the rims
and tires, compare the width between the
wheels on your vehicle with the distance be-
tween the guide rails in the car wash.
—To reduce the risk of damage, compare the
height and width of your vehicle with the
Only wash the vehicle in facilities specially de-
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning



Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 52
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
tail lights
Sensors/ Deposits Sensors: soft cloth with a solvent-free cleaning solution
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand brush/solvent-free de-icing spray >

264

Care and cleaning




Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ), allow to dry before letting them re-
tract
Textiles, Deposits adhering to | Vacuum cleaner
artificial leather, |the surface
Alcantara Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary®

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
Dried stains: oil cleaning spray

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather


nents

Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components

2) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

Z\ WARNING es the risk of an accident. They can also cause
wiper blade chatter.
The windshield must not be treated with wa-

ter-repelling windshield coating agents. Un-
der
unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.

266

4KE012721BB
Care and cleaning



— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.

@) Note
— Headlights and tail lights
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
—To reduce the risk of scratches, the vehi cle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish
wax the vehicle in direct sunlight.
or
— To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
— To reduce the risk of damage, do not pol-
ish decorative decals that have a matte
printed finish.
— Due to the risk of damage, do not use a
or
n
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
upper and lower display, select on the
MMI home screen: SETTINGS > Display &
brightness > MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo:
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
267
>

Care and cleaning

If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
-N
Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
Do not turn on the seat heating” to dry
the seat.
Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
atural leather
Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
Objects
with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
Do not turn on the seat heating* to dry
the seat.
To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
— Wall mount clip
268
Do not us any abrasive cleaning products
or any that contain alcohol, because these
increase the risk of discoloration.
G) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. They will advise you of important measures,
such as corrosion protection, service, and storage
procedures. Also follow the information about
the vehicle battery > page 240.

4KE012721BB
Emergency assistance

Raising the vehicle
Applies to: vehicles with vehicle jack


RAZ-0258



Fig. 174 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > /\.
> Find the marking on the sill that is closest to
the tire that will be changed > fig. 173. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
» Using the hex socket wrench (3) from the vehi-
cle tool kit, turn the vehicle jack under the lift-
ing point on the side sill until it is high enough
that the arm @ © fig. 174 is under the desig-
nated plastic mount.
> Align the vehicle jack so the arm @ engages in
the designated Lifting point in the door sill and
the base () lies flat on the ground. The base (2)
must be directly under the mounting point (@).
> To lift the vehicle, position the ratchet @ from
the vehicle tool kit with the correct side on the
hex socket wrench (3).
> Move the ratchet (@) clockwise back and forth
until the wheel lifts up slightly from the
ground.


ZX WARNING
—To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— Applies to: vehicles with air suspension:
Changes in temperature or load can affect
the height of the stopped vehicle.
—To reduce the risk of an accident, never
switch the drive system on while the vehicle
is raised.
—To reduce the risk of injury, support the vehi-
cle securely with suitable stands if work is to
be performed underneath the vehicle.

@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
273,

Emergency assistance

overheating. Let the compressor cool down
for several minutes before using it again.
@) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 102.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
—The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
ee eeue lela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice. Au-
di recommends contacting a towing company to
have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
276
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck

or a special transporter.

@) Note
—Ifthe |_E| indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.
— Towing must not be used to charge the
high-voltage battery (recuperation), be-
cause this could result in major damages to
the tow vehicle or the vehicle being towed. >

4KE012721BB
Fuses and bulbs

Fuses and bulbs
Fuses
Seale mie
> Remove the screwdriver from the vehicle tool
kit > page 269.
> Remove the appropriate cover.
> Remove the colored plastic clip from the fuse
panel, if necessary.
> Remove the fuse using the clip.
» Replace the blown fuse only with a fuse that
has the same current rating.
> Reinstall the plastic bracket.
> Install the cover.
Fuse color identification



er


Fig. 180 Front passenger footwell: cover and clamp, left
side of luggage compartment: cover
A fuse that has blown will have metal strips that
have burned through.
The fuses are located on the right side of the mo-
tor compartment (@ in the front passenger foot-
well @), and under the left side of the luggage
compartment @).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.







Color Current rating
in amps
Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown To
Red 10
Light blue 15
Yellow 20
White or transparent [25
Light green 30
Teal 35
Orange 40
Z\ WARNING
Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-

tem and a fire.

© Note
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-
ty.
G) Tips
— The following table does not list fuse loca-
tions that are not used.
279

4KE012721BB
Fuses and bulbs


Fuse panel (2) (black) Fuse panel @) (brown)

9 |Instrument cluster No. | Equipment

10 | Volume control Right front safety belt tensioner

11 | Light switch, switch panels Left front safety belt tensioner

12 | Steering column electronics Air suspension

15 | Steering column adjustment Right headlight

16 | Steering column electronics Left headlight


Fuse panel (2) (black)

No. | Equipment



Left rear door control module

WOlOIN|
A)
Mm]
ALN
Right rear door control module

10 |MMI Infotainment system control module



















1 |Front seat heating - -
2 |ehmmareconeral system 11 | Driver assist systems eantte) iene
Z | betvheadlightdlecironias 12 | Gateway control module (diagnosis)
4 |Panoramic glass roof Fuse panel 6) (black)
5 |Left front door control module No. | Equipment
6 | Sockets 1 Front seat ventilation, rearview mirror, di-
8 | Instrument panel agnostic port
9 | Right headlight electronics 2 | Sockets
iG Windshield washer system/headlight 3_| Exterior sound/interior sound
washer system 7 |Active accelerator pedal
12 | Parking lock 8 | Night vision assist
Fuse panel @ (red) 9 |Adaptive cruise assist
7 Intersection assistant, driver assist sys-
No. | Equipment 11
tems
1 {Anti-theft alarm system -
16 | Rear seat entertainment
2 |Drive system control module
3, | Emergency:callsystem Fuse assignment - luggage compartment
4 | Selector lever
5 |Horn 8
le
6 |Parking brake a
7 High-voltage battery, battery monitoring
control module

8 | Interior headliner lights

10 | Airbag control module

11 | Left front lumbar support

12 | Diagnostic connector, light/rain sensor


14 | Right front door control module

15 | Climate control system, body electronics


16 | Climate control system blower

7

ed ey
aE EEE
Fig. 184 Left side of the luggage compartment: fuse panel
with plastic clip

Fuse panel (4) (black)
No. | Equipment
1 | Trailer hitch
3 | Passenger’s side rear safety belt tensioner



281