
Care and cleaning 
  
  
height and width of the inside of the car 
wash. 
ZA WARNING 
—To reduce the risk of accidents, only wash 
the vehicle when the ignition is off and fol- 
low the instructions from the car wash oper- 
ator. 
—To reduce the risk of cuts, protect yourself 
from sharp metal components when wash- 
ing the underbody or the inside of the wheel 
housings. 
— After washing the vehicle, the braking effect 
may be delayed due to moisture on the 
brake rotors or ice in the winter. This in- 
creases the risk of an accident. The brakes 
must be dried with a few careful brake appli- 
cations. 
—To reduce the risk of paint damage, do not 
wash the vehicle in direct sunlight. 
—To reduce the risk of damage, do not wash 
decorative decals* with a pressure washer. 
—To reduce the risk of damage to the surface, 
do not use insect removing sponges, kitchen 
sponges, or similar items. 
— When washing matte finish painted vehicle 
components: 
— To reduce the risk of damage to the sur- 
face,  do not use polishing agents or hard 
wax. 
— Never use protective wax. It can destroy 
the matte finish effect. 
@) Note — Do not place any stickers or magnetic 
signs on vehicle components painted with 
matte finish paint. The paint could be 
damaged when the stickers or magnets 
are removed. 
      
— If you wash the vehicle in an automatic car 
wash, you must fold the exterior mirrors in 
to reduce the risk of damage to the mirrors. 
Power folding exterior mirrors* must only 
be folded in and out using the power folding @) For the sake of the environment 
function. 
—To reduce the risk of damage to the rims 
and tires, compare the width between the 
wheels on your vehicle with the distance be- 
tween the guide rails in the car wash. 
—To reduce the risk of damage, compare the 
height and width of your vehicle with the 
Only wash the vehicle in facilities specially de- 
signed for that purpose. This will reduce the 
risk of dirty water contaminated with oil from 
entering the sewer system. 
Cleaning and care information 
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer 
components, refer to the following tables. The or authorized Audi Service Facility. Also follow 
information contained there is simply recommen- __ the information found in > A. 
dations. For questions or for components that 
Exterior cleaning 
           
  
        
Component Situation Solution 
Windshield wiper | Deposits Soft cloth with glass cleaner > page 52 
blades 
Headlights/ Deposits Soft sponge with a mild soap solution® 
tail lights 
Sensors/ Deposits Sensors: soft cloth with a solvent-free  cleaning solution 
camera lenses Camera lenses: soft cloth with an alcohol-free  cleaning sol- 
ution 
Snow/ice Hand brush/solvent-free de-icing  spray > 
  
264  

Care and cleaning 
  
     
       
  
Water-based deposits 
such as coffee, tea, 
blood, etc. 
Component Situation Solution 
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the 
ment cluster instrument cluster can be removed using a soft brush. 
Controls Deposits Soft brush, then a soft cloth with a mild soap solution® 
Safety belts Deposits Mild soap solution ), allow to dry before letting them re- 
tract 
Textiles, Deposits adhering to | Vacuum cleaner 
artificial leather, |the surface 
Alcantara Absorbent cloth and mild soap solution® 
  
Oil-based deposits 
such as oil, make-up, 
etc. 
Apply a mild soap solution ®), blot away the dissolved oil or 
dye, treat afterward with water, if necessary 
  
Specific types of de- 
posits such as  ink, 
nail polish, latex 
paint, shoe polish, 
etc. 
Special stain remover, blot with absorbent material, treat 
afterward with mild soap solution, if necessary® 
  
Natural leather Fresh stains Cotton cloth with a mild soap solution® 
  
Water-based deposits 
such as coffee, tea, 
blood, etc. 
Fresh stains: absorbent cloth 
Dried stains: stain remover suitable for leather 
  
Oil-based deposits 
such as oil, make-up, 
etc. 
Fresh stains: absorbent cloth and stain remover suitable 
for leather 
Dried stains: oil cleaning spray 
  
Specific types of de- 
posits such as ink, 
nail polish, latex 
paint, shoe polish, 
etc. 
Spot remover suitable for leather 
  
  
nents 
    
Care Regularly apply conditioning cream that protects from 
light and penetrates into the material. Use  special colored 
conditioning cream, if necessary. 
Carbon compo- Deposits Clean the same way as plastic components 
  
2) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water 
  
Z\ WARNING es the risk of an accident. They can also cause 
wiper blade chatter. 
  The windshield must not be treated with wa- 
  
ter-repelling windshield coating agents. Un- 
der 
unfavorable conditions, such as wetness, 
darkness, and when the sun is low, these coat- 
ings can cause  increased glare, which increas-   
ZA WARNING 
— Never immerse the Audi e-tron charging sys- 
tem and connectors in water. 
        
266 
   

4KE012721BB 
Care and cleaning 
  
  
  
— The Audi e-tron charging system must only 
be cleaned when the control unit is com- 
pletely disconnected from the power supply 
and from the vehicle. 
    
@) Note 
— Headlights and tail lights 
— Never clean headlights or tail lights with a 
dry cloth or sponge. 
— Do not use any cleaning products that con- 
tain alcohol, because they could cause 
cracks to form. 
— Wheels 
— Never use any paint  polish or other abra- 
sive materials. 
— Damage to the protective layer on the 
rims, such as stone chips or scratches, 
must be repaired immediately. 
— Camera lenses 
— Never use warm or hot water to remove 
snow or ice from the camera lens. This 
could cause the lens to crack. 
— Never use abrasive cleaning materials or 
alcohol to clean the camera lens. This 
could cause scratches and cracks. 
— Laser scanner 
— Never use abrasive cleaning materials to 
clean the  laser scanner. This could cause 
scratches and cracks. 
— Door windows 
— Remove snow and ice on windows and ex- 
terior mirrors with a plastic scraper. To re- 
duce the risk  of scratches, move the scra- 
per only in one direction and not back and 
forth. 
— Never remove snow or ice from door win- 
dows and mirrors using warm or hot water 
because this could cause cracks to form. 
—To reduce the risk  of damage to the rear 
window defogger, do not apply any stick- 
ers on the heating wires on the inside of 
the window. 
— Decorative parts and trim 
— Never use chrome care or cleaning prod- 
ucts. 
— Paint 
—To reduce the risk of scratches, the vehi cle 
must be free of dirt and dust before pol- 
ishing or waxing. 
—To prevent paint damage, do not polish 
wax the vehicle in direct sunlight. 
or 
— To reduce the risk of paint damage, do not 
polish away rust spots. 
— Remove cosmetics and sunscreen immedi- 
ately because they could damage the 
paint. 
— Decorative decals 
—To reduce the risk of damage, do not use 
any rough powder or abrasive cleaning 
products. 
— To reduce the risk of damage, do not pol- 
ish decorative decals that have a matte 
printed finish. 
— Due to the risk of damage, do not use a 
or 
n 
ice scraper to remove snow and ice on win- 
dows with decorative decals on them. 
— Displays and instrument cluster 
— Make sure that the display  and instrument 
cluster are switched off and have cooled 
down before cleaning. To switch off the 
upper and lower display, select on the 
MMI  home screen: SETTINGS > Display & 
brightness > MMI > Screen cleaning. 
— Displays, the instrument cluster, and the 
trim surrounding it must not be cleaned 
with dry cleaning methods because they 
could become scratched. 
— Make sure no fluids enter the spaces be- 
tween the instrument cluster and the 
trim, because that could cause damage 
— Controls 
— Make sure that no fluids enter the con- 
trols, because this could cause damage 
— Safety belts 
— Do not remove the safety belts to clean 
them. 
— Never clean safety belts or their compo: 
nents with chemicals or with corrosive flu- 
ids or solvents and never allow sharp ob- 
jects to come into contact with the safety 
belts. This could cause damage to the belt 
webbing. 
267 
>  

Care and cleaning 
  
If there is damage to the webbing, the 
connections, the retractors, or the buck- 
les, have them replaced by an authorized 
Audi dealer or authorized Audi Service Fa- 
cility. 
— Textiles, artificial leather, and Alcantara 
-N 
Never treat artificial leather or Alcantara 
with leather care products, solvents, floor 
polish, shoe polish, spot remover, or simi- 
lar products. 
Have a cleaning specialist remove stub- 
born stains to reduce the risk of damage. 
Never use steam cleaners, brushes, hard 
sponges, etc. when cleaning. 
Do not turn on the seat heating” to dry 
the seat. 
Objects with sharp edges, such as zippers 
or rivets on clothing or belts, can cause 
damage to the surface. 
Open hook and loop fasteners, for exam- 
ple on clothing, can damage seat covers. 
Make sure hook and loop fasteners are 
closed. 
atural leather 
Never treat leather with solvents, floor 
polish, shoe polish, spot remover or simi- 
lar products. 
Objects 
with sharp edges, such as zippers 
or rivets on clothing or belts, can cause 
damage to the surface. 
Never use steam cleaners, brushes, hard 
sponges, etc. when cleaning. 
Do not turn on the seat heating* to dry 
the seat. 
To help prevent the leather from fading, 
do not leave the vehicle in direct sunlight 
for long periods of time. If leaving the ve- 
hicle parked for long periods of time, you 
should cover the leather to protect it from 
direct sunlight. 
— Wall mount clip 
268 
Do not us any abrasive cleaning products 
or any  that contain alcohol, because these 
increase the risk  of discoloration. 
G) Tips 
— Insects are easier to remove from paint that 
has been freshly waxed. 
— Regular waxing can prevent rust spots from 
forming. 
— Decorative decals can age  due to environ- 
mental conditions, which can result in dam- 
age such as brittleness. The color may fade 
if exposed to excessive sunlight. 
Taking your vehicle out 
of service 
If you would like to take your vehicle out of serv- 
ice for a long period of time, contact an author- 
ized Audi dealer or authorized Audi Service Facili- 
ty. They will advise you of important measures, 
such as corrosion protection, service, and storage 
procedures. Also follow the information about 
the vehicle battery > page 240.  

4KE012721BB 
Emergency assistance 
  
Raising the vehicle 
Applies to: vehicles with vehicle jack 
        
  
RAZ-0258 
  
  
  
Fig. 174 Sill: positioning the vehicle jack 
> Place the vehicle jack from the vehicle tool kit 
ona firm surface. Use a flat, stable support if 
necessary. On a slippery surface such as tile, 
you should use a non-slip pad such as a rubber 
mat > /\. 
> Find the marking on the sill that is closest to 
the tire that will be changed > fig. 173. Behind 
the marking, there is a lifting point on the side 
sill for the vehicle jack. 
» Using the  hex socket wrench (3) from the  vehi- 
cle tool kit, turn the vehicle jack under the lift- 
ing point on the side sill until it is high enough 
that the arm @ © fig. 174 is under the desig- 
nated plastic mount. 
> Align the vehicle jack so the arm @ engages in 
the designated Lifting point in the door sill and 
the base () lies flat on the ground. The base (2) 
must be directly under the mounting point (@). 
> To lift the vehicle, position the ratchet @ from 
the vehicle tool kit with the correct side on the 
hex socket wrench (3). 
> Move the ratchet (@) clockwise back and forth 
until the wheel lifts up slightly from the 
ground. 
  
  
ZX WARNING 
—To reduce the risk of injury, make sure no 
one is in the vehicle before raising it. 
— Make sure the vehicle jack is stable. The risk 
of injury is increased when the ground is 
slippery or soft, because the vehicle jack 
could slide or sink. 
— Only raise your vehicle with the vehicle jack 
provided by the factory. If you use a vehicle 
jack designed for another vehicle, your vehi- 
cle could slip and cause injury. 
— Position the vehicle jack only at the desig- 
nated mounting points on the side sill and 
align  the jack. Otherwise, the vehicle jack 
could slip and cause an injury if it does not 
have sufficient hold on the vehicle. 
—To reduce the risk of injury, do not raise any 
other vehicles or other loads using the  vehi- 
cle jack provided by the factory. 
— Applies to: vehicles with air suspension: 
Changes in temperature or load can affect 
the height of the stopped vehicle. 
—To reduce the risk of an accident, never 
switch the  drive system on while the vehicle 
is raised. 
—To reduce the risk of injury, support the vehi- 
cle securely with suitable stands if work is to 
be performed underneath the vehicle. 
    
@) Note 
Do not lift the vehicle by the sill. Position the 
vehicle jack only at the designated mounting 
points on the side sill. Otherwise, your vehicle 
could be damaged. 
273,  

Emergency assistance 
  
overheating. Let the compressor cool down 
for several minutes before using it again. 
@) Tips 
The ESC must not be limited or switched off 
when driving with the collapsible spare tire 
=> page 102. 
Jump starting 
The vehicle cannot be operated when the 12 Volt 
vehicle battery is drained. Your vehicle must not 
be jump started in this case. Contact an author- 
ized Audi dealer or authorized Audi Service Facili- 
ty. 
@) Note 
The vehicle battery must not be bridged using 
conventional jump start methods. 
— You may neither give nor receive a jump 
start. Otherwise, the electronic systems in 
the vehicle may be severely damaged. 
—The jump start pins in the motor compart- 
ment are designed specifically for qualified 
technicians. 
Towing 
ee eeue lela) 
You should only perform the steps that follow if 
you  have the necessary tools and technical ex- 
pertise. 
Towing requires a certain amount of practice. Au- 
di recommends contacting a towing company to 
have the vehicle transported. 
You should only have your vehicle towed by an- 
other vehicle when disabled in exceptional cir- 
cumstances. Inexperienced drivers should not 
tow. 
Notes on towing 
— The maximum permitted towing speed is 30 
mph (50 km/h). 
— The maximum permitted towing distance is 30 
miles (50 km). 
276 
Additional information on towing with a tow 
truck 
The vehicle may only be towed with the front axle 
raised. Do not wrap any chains or cables around 
the brake lines. 
Tow bar and towing cable 
The vehicle can be towed with a tow bar or tow- 
ing cable. Both drivers should be familiar with 
the special considerations when towing, especial- 
ly when using a towing cable. 
Always make sure the traction force does not ex- 
ceed the permitted level and  there are no shock 
loading conditions. There is always the risk of the 
coupling becoming overloaded when driving off- 
road. 
For the most safety and security, drive with a tow 
bar. You should use a towing cable only if a tow 
bar is not available. Use a towing cable made of 
synthetic elastic cable similar elastic material. 
  
ZA WARNING 
— Towing highly increases the risk of an  acci- 
dent, for example from colliding with the 
towing vehicle. 
—To reduce the risk of an accident, do not al- 
low anyone to remain inside the vehicle 
when it  is being transported by a tow truck 
  
or a special transporter. 
    
@) Note 
—Ifthe |_E| indicator light turns on, there is a 
fault in the cooling circuit. The vehicle must 
not be towed. The drive system can be se- 
verely damaged. 
— If normal towing is not possible, for exam- 
ple if the transmission is faulty or if the 
towing distance is greater than 30 miles 
(50 km), then transport the vehicle on a 
special carrier. 
— If the vehicle is towed by a tow truck at the 
axle that is not permitted, this can cause se- 
vere damage to the transmission. 
— Towing must not be used to charge the 
high-voltage battery (recuperation), be- 
cause this could result in major damages to 
the tow vehicle or the vehicle being towed. >  

4KE012721BB 
Fuses and bulbs 
  
Fuses and bulbs 
Fuses 
Seale mie 
> Remove the screwdriver from the vehicle tool 
kit > page 269. 
> Remove the appropriate cover. 
> Remove the colored plastic clip from the fuse 
panel, if necessary. 
> Remove the fuse using the clip. 
» Replace the blown fuse only with a fuse  that 
has the same current rating. 
> Reinstall the plastic bracket. 
> Install  the cover. 
Fuse color identification 
  
  
  
er 
  
  
Fig. 180 Front passenger footwell: cover and clamp, left 
side of luggage compartment: cover 
A fuse  that has blown will have metal strips that 
have burned through. 
The  fuses are located on the  right side of the mo- 
tor compartment (@ in the front passenger foot- 
well @), and under the left side of the luggage 
compartment @). 
> Switch the ignition and all electrical equipment 
off. 
> Check the table  that follows to see which fuse 
belongs to the equipment. 
       
  
        
  
      
    
  
Color Current rating 
in amps 
Black 1 
Gray 2 
Purple 3 
Pink 4 
Light brown 5 
Brown To 
Red 10 
Light blue 15 
Yellow 20 
White or transparent [25 
Light green 30 
Teal 35 
Orange 40 
Z\ WARNING 
Do not repair fuses and never replace a blown 
fuse with one that has a higher amp rating. 
This can cause damage to the electrical sys- 
    
tem and a fire. 
  
© Note 
If a new fuse burns out again  shortly after you 
have installed it, have the electrical system 
checked as soon as possible by  an authorized 
Audi dealer or authorized Audi Service Facili- 
ty. 
G) Tips 
— The following table does not list fuse loca- 
tions that are not used. 
279  

4KE012721BB 
Fuses and bulbs 
  
  
Fuse panel (2) (black) Fuse panel @)  (brown) 
  
9 |Instrument cluster No. | Equipment 
  
10 | Volume control Right front safety belt tensioner 
  
11 | Light switch, switch panels Left front safety belt tensioner 
  
12  | Steering column electronics Air suspension 
  
15  | Steering column adjustment Right headlight 
  
16 | Steering column electronics Left headlight 
  
  
Fuse panel (2) (black) 
  
No. | Equipment 
  
  
  
Left rear door control module 
  
WOlOIN| 
A) 
Mm] 
ALN 
Right rear door control module 
  
10 |MMI Infotainment system control module 
  
     
     
  
  
  
        
  
  
  
  
  
  
  
  
       
    
  
  
1 |Front seat heating - - 
2 |ehmmareconeral system 11 | Driver assist systems eantte) iene 
Z | betvheadlightdlecironias 12 | Gateway control module (diagnosis) 
4 |Panoramic glass roof Fuse panel 6) (black) 
5 |Left front door control module No. | Equipment 
6 | Sockets 1 Front seat ventilation, rearview mirror, di- 
8 | Instrument panel agnostic port 
9 | Right headlight electronics 2 | Sockets 
iG Windshield washer system/headlight 3_| Exterior sound/interior sound 
washer system 7 |Active accelerator pedal 
12 | Parking lock 8 | Night vision  assist 
Fuse panel @ (red) 9 |Adaptive cruise assist 
7 Intersection assistant, driver  assist sys- 
No. | Equipment 11 
tems 
1 {Anti-theft alarm system - 
16 | Rear seat entertainment 
2 |Drive system control module 
3, | Emergency:callsystem Fuse assignment - luggage compartment 
4 | Selector lever 
5 |Horn 8 
le 
6 |Parking brake a 
7 High-voltage battery, battery monitoring 
control module 
  
8 | Interior headliner lights 
  
10 | Airbag control module 
  
11 | Left front lumbar support 
  
12  | Diagnostic  connector, light/rain sensor 
  
  
14 | Right front door control module 
  
15  | Climate control system, body electronics 
  
  
16 | Climate control system blower 
      
7 
  
ed ey 
aE EEE 
Fig. 184 Left side of the luggage compartment: fuse panel 
with plastic clip 
  
Fuse panel (4) (black) 
No. | Equipment 
1 | Trailer  hitch 
3 | Passenger’s side  rear safety belt tensioner 
  
     
        
281