
4KE012721BB 
Table of contents 
  
High-voltage system............. 104 
Generalinformation................. 104 
Charging the high-voltage battery...... 105 
Charging equipment................. 112 
Trailer towing.................0.-. 120 
Driving with atrailer................. 120 
Assist systems................... 123 
ASSIST SYSTEMS ic: 6  & cas 5c cae 5 ow i238 
General information................. 123 
Surrounding area detection............ 124 
Switching the systems on and off....... 126 
Driving information.............. 128 
Speed warning system..............-- 128 
Camera-based traffic sign recognition... 128 
Traffic light information.............. 130 
NightiVision aSSistix = «xem : s ases : soe 131 
Integrated Toll Module............... 133 
Driver assistance................. 134 
Cruise control system's.o. « cees ss rows ss 134 
Efficiency assist...............--005. 135 
Adaptive cruise assist................ 139 
Distance warning .............e0e000. 147 
Lane departure warning............... 147 
Audi presense........... 0. cece eee 150 
SIG@iASSISE sew: » 2 cues = y ewe ae AeA Ge we 154 
EXIEWAPniNng sive «6 ccerane 2  @ soeee «0 cuesime @  6 156 
Intersection assistant................ 157 
Emergency assist... ....:seeceeeevees 158 
Parking and maneuvering....... 160 
IRCROAWECION «  = eas x  o sees 5  o eee ge oe 160 
Parking system plus...............00. 160 
Rearview camera and peripheral cameras. 162 
Rear cross-traffic assist............... 166 
Adjusting the parking aids............. 167 
Infotainment system............ 169 
Telephone... - es.s =) gees be eens ces 169 
TEROMUCLION 5 scoane a vanes »  6 nani + 6 exeemn 169 
Setup... eee eee eee eee 170 
Disconnecting a mobile device......... 171 
Using the Audi phone box............. 171 
Using the telephone.................. 173 
M@SSAG@S ves s  x sere + & ewe ¢  o eee § eee 178 
SOPGINGS sacs +o aeowens w evewens a  x euswoe a» eemeoe 180 
Instrument cluster...............0008 182 
Troubleshooting sacs ss sews +  ¢ wae 3 x ew 182 
Audi connect..................... 184 
Generalinformation..............05- 184 
Audi connect Infotainment............ 185 
Using a Wi-Fi hotspot................ 185 
Audi connect Infotainment services..... 185 
Audi connect vehicle control services.... 186 
SQECINOS cccssin ws eseuwie x priesens wm sores w 6 syenne 188 
Troubleshooting..................5-. 190 
Emergency call..................- 491, 
Overview... .... 0... eee eee eee 191 
EM@rgency Call + wsws « zaen 3  = suze 3  2 reR 191. 
Online roadside assistance............ 192 
Navigation. « : ssc < : soos sp eens ss 193 
Opening navigation.................. 193 
myAudi navigation.................0. 193 
Entering adestination................ 194 
Stopping route guidance.............. 199 
MAP ieccsie 9  2 wxotiose 1  ssumene of 9 enwEem 4 ot tase & Oo we 199 
Personal route assistance............. 201 
‘Alternative roUtes:: « + wean 2  & wane 2  & eevwe 202 
Additional functions................. 202 
Satellite map.......... cc cece 204 
Electric:range sass s  x meas 5  ¢ cues ¥  ¢ mes 204 
Mapruipdates. 2 caus +  x res ao nenene 2  9 one 204 
Traffic information...............0005 206 
Options and settings................. 207 
Troubleshooting wisi. cs vere ewer sv ere 209 
RaGIO:: » acs ¢  = seen ¢  » ees y ¢ eS EE eee 210 
Opening theradio'. « sas a 6 ssn s  & sess 210 
Radio functions..............0000005 211 
Options and settings................. 215 
Troubleshooting sis «6 ween oo wane 6 + eae 216 
Media................. 0 eee eee eee 217 
General information................. 217: 
SD card reader.............-00000005 217 
DVD drive... 2. . eee ee eee 217 
Bluetooth audio player............... 218 
Online media.......... ee eee eee eee 219 
Amazon Alexa....... 0.00.0 ee eee eae 220 
Multimedia connections.............. 220  

4KE012721BB 
Touch displays 
  
Configuring quick access 
> Press and hold a button on the home screen 
display area or in the quick access bar. 
> To move a button to the quick access bar, pull it 
from the display area to the quick access bar. 
> To adjust the placement of the buttons in the 
quick access bar, pull them to the desired posi- 
tion in the bar. 
G) Tips 
The position of © cannot be adjusted. 
Display area 
You can freely change the location of the buttons 
on the home screen display area. 
Configuring the display area 
> Press and hold a button on the home screen 
display area. 
> To adjust the placement of the buttons, pull 
them to the desired locations. 
Switching between menu pages 
If a menu contains multiple menu pages, febatd iS 
displayed in the display area. The white bar 
shows the location of the current menu page. 
> To switch between menu pages, swipe your fin- 
ger to the right or left. 
Off Of o8 
Om of am 
Of of of 
Fig. 16 Upper display: common symbols in the status bar 
  
RAZ-0650 
      
The symbols in the status bar show you informa- 
tion at a glance, such as if a mobile device is con- 
nected or if there is a data connection. The most 
common symbols are  listed in the table. 
  
Description 
  
There is  a data connection. The bar indi- 
@ | cates the signal strength of the data con- 
nection. Data is being transmitted now. 
  
There is  a data connection. The bar indi- 
@ | cates the signal strength of the data con- 
nection. No data is being transmitted now. 
  
A mobile device is connected. The bar indi- 
@® | cates the signal strength of the cell phone 
connection. 
  
There is no data connection. ®   
An error occurred with the mobile device 
connection to the MMI. © 
  
The personal profiles are switched on. The 
digits 1 - 6 indicate which  personal profile 
is currently active. The guest profile is ac- 
tive if there are  no  digits. 
  
A Bluetooth device is connected. 
  
Bluetooth is switched on, but no Bluetooth 
device is connected. 
®©® 
Ee 
© 
  
Audio playback was  interrupted. 
  
The audio source is muted. 
The Integrated Toll Module is switched on. 
The digits 1 - 3+ indicate how many passen- 
  
® 
|O|© 
    
gers are selected in the MMI. 
  
Celtic Leos 
EI som 
Cr 
  RAX-0013 
Oe 
Cruel 
rs = = 
Cee) 
Tr SRS aC Looe Cece g 
the destination. 
  
Fig. 17 Upper display: notification center diagram 
Notifications can be displayed in the upper dis- 
play. After a specified time, they will be hidden 
and a corresponding symbol will appear in the 
status bar @) > page 18, fig. 15. In the notifica- 
tion center, you can view these notifications @) 
> fig. 17 and apply quick settings @. 
19 
>  

Personalization 
  
myAudi in the vehicle. Follow the system in- 
structions and save your desired personal pro- 
file. You will then always be logged in automat- 
ically when your personal profile is active. 
— Bluetooth device 1/Bluetooth device 2*: Re- 
quirement: after a Bluetooth device has been 
paired with the MMI, you must be logged in to 
myAudi in the vehicle. Follow the system in- 
structions and save the desired Bluetooth de- 
vice. You will be automatically logged in when 
your Bluetooth device is connected to the MMI, 
and automatically logged out when the Blue- 
tooth connection to your mobile device is dis- 
connected. 
To transfer existing destinations from the MMI to 
your myAudi account one time, confirm the sys- 
tem prompts with Yes. 
@) Tips 
— For some Audi connect Infotainment serv- 
ices, you may also have to enter your myAu- 
di access information when accessing serv- 
ices in the MMI. 
— Regardless of the key user and additional 
users, you can only connect one myAudi ac- 
count to your vehicle. 
eee 
Applies to: vehicles with  user management 
The vehicle owner must be set  up as the key user 
for some Audi connect vehicle control services, 
which depend on the vehicle equipment. 
Setting the key user 
Requirement: a key user must not be set yet. 
> To set a key user for the vehicle, you will need a 
myAudi account. Register at my.audi.com. 
>» Add your vehicle at my.audi.com and then veri- 
fy your myAudi account directly. 
> You can also verify your myAudi account later. 
Log in at my.audi.com with your access infor- 
mation and verify your myAudi account using 
the verification process that is provided. 
> Applies to MMI: Select on the home screen: 
USER > User management > (Key user) > Set 
key user. 
238 
> Applies to: MMI: Follow the system instructions 
and  enter the 10-digit vehicle code > page 33. 
The key user is set. You have the rights to use 
the Audi connect vehicle control services 
= page 186 that depend on vehicle equipment 
as well as the ability to manage other vehicle 
functions and  any other users. 
Managing additional users 
Depending on the vehicle equipment, you can 
grant authorization for additional users to use 
Audi connect vehicle control services at my.audi. 
com. 
Removing the key user 
If you remove the key user, all other users and 
their authorizations will be deleted. It will no 
longer be possible to use the Audi connect vehi- 
cle control services, depending on the vehicle 
equipment. 
Requirement: a key user must be set. 
> Applies to: MMI: Select on the home screen: 
USER > User management > (Key user) > Re- 
move key user. 
G) Tips 
— Depending on the vehicle equipment, you 
may be able to reset specific functions to 
the factory default settings. 
— Depending on the vehicle equipment, log- 
ging into myAudi in the vehicle may not be 
required to use Audi connect vehicle control 
services. 
—If you sell your vehicle, remove the key user 
and reset all settings to the factory set- 
tings. 
— Store the vehicle code in a secure place. It 
may be necessary to re-enter the vehicle 
code. 
— Pay attention to upper- and lower-case let- 
ters when entering the vehicle code. 
— If you do not have the 10-digit vehicle code, 
contact an authorized Audi dealer or author- 
ized Audi Service Facility.  

4KE012721BB 
Telephone 
  
Telephone 
Introduction 
Applies to: vehicles with telephone 
You can make calls in your vehicle using the MMI. 
You have various options for this depending on 
the vehicle equipment and the range of functions 
on your cell phone. 
Handsfree 
Once you have connected your mobile device to 
the MMI via Bluetooth, you can  use  the hands- 
free system. You can make calls using the anten- 
na on your mobile device. 
Car phone function) 
Applies to: vehicles with car phone 
In conjunction with Audi connect Infotainment*, 
the car phone function is available via an embed- 
ded mini SIM card. 
With the car phone function and the Audi phone 
box*, calls are made using the exterior antenna 
on the vehicle. Using the external antenna helps 
when there is a low signal and also provides bet- 
ter reception quality > page 171. 
  
  
or may not be able to dial it at all. Dial the 
emergency number manually. 
— Switch your mobile device off in areas where 
there is a risk of an explosion. These loca- 
tions are not always clearly marked. This 
may include gas stations, fuel and chemical 
storage facilities or transport vehicles, or lo- 
cations where fuel vapors (such as propane 
or gasoline vapor in vehicles or buildings), 
chemicals or large quantities of dust parti- 
cles (such as flour, sawdust or metal) may 
be present in the air. This also applies to all 
other locations where you would normally 
turn your vehicle engine off. 
— The demands of traffic require your full at- 
tention. Always read the chapter > page 17, 
Traffic safety information. 
    
  
Z\ WARNING 
— Medical experts warn that mobile devices 
can interfere with the function of pacemak- 
ers. Always maintain a minimum distance of 
about 7.9 inches (20 cm) between the mo- 
bile device antennas and the pacemaker. 
— Do not carry the mobile device in a pocket 
directly over the pacemaker when the 
phone is switched on. 
— Switch the mobile device off immediately 
if you suspect it may be interfering with 
the pacemaker. 
— Do not use the voice recognition system* 
= page 24 in emergencies because your 
voice may change in stressful situations. The 
system may take longer to dial the number 
      
  
1) Not available in all countries. Only in conjunction with Au- 
di connect Infotainment* and Audi phone box*. 
2) SIM card installed in the vehicle at the factory. 
3) Not available in all countries. 
q@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=> page 184. 
(Gi) Tips 
— The Bluetooth connection range is limited 
to inside the vehicle. It can also be affected 
by local conditions and interference with 
other devices. 
—To learn which Bluetooth connections and 
which of the functions in your mobile device 
are supported, check with your mobile de- 
vice service provider or the database for mo- 
bile devices at www.audiusa.com/ 
bluetooth. 
— If you use  the car phone function’, it is rec- 
ommended to use the Wi-Fi hotspot* in the 
vehicle > page 185 so that the apps on your 
mobile device continue to have Internet ac- 
cess. 
— When the car phone function* is active, Audi 
connect Infotainment* is available through 
the embedded SIM card2)3). 
169  

Telephone 
  
Setup 
Connecting a mobile device to the MMI 
Applies to: vehicles with telephone 
Requirement 
The vehicle must be stationary and the ignition 
must be switched on. 
The Bluetooth settings must be open on your 
mobile device during the connection setup. 
The Bluetooth function and visibility of the MMI 
= page 233 and mobile device must be switched 
on. 
The mobile device that will be connected must 
not be connected to any other Bluetooth device. 
The MMI must only be connected to one mobile 
device. 
Connecting a cell phone using Bluetooth 
> Select PHONE on the home screen. 
> Follow the system instructions.  The  available 
Bluetooth devices will be displayed after sever- 
al seconds. 
> Press on the desired mobile device in the list of 
displayed Bluetooth devices. 
> To update the list, press O. 
> A PIN for a secure Bluetooth connection will be 
generated. 
> Confirm the PIN on your mobile device, or 
> Enter the PIN for connecting on your cell 
phone. The time allowed for entering the PIN is 
limited to approximately 30 seconds. 
> If necessary, enter your SIM card PIN in the 
MMI. 
> Pay attention to any additional system prompts 
displayed on your mobile device or the MMI, for 
example if the system should connect automat- 
ically in the future. Depending on the mobile 
device, you may also need to download con- 
tacts and confirm access to your messages sep- 
arately. 
Connecting a mobile device via USB 
> Select PHONE on the home screen. 
> Follow the system instructions. 
170 
After connecting successfully 
After connecting successfully, information about 
the connected profiles will appear. You can also 
change the profiles later > page 233. 
In addition, the mobile device contacts will be 
automatically loaded into the MMI. This process 
can take several minutes, depending on the num- 
ber of contacts. 
You can also access the telephone functions in 
the instrument cluster > page 182. 
@) Note 
Always follow the information found in 
=> page 184. 
(i) Tips 
— You can apply additional settings to con- 
nected mobile devices under Connected de- 
vices > page 232. 
— You can also search for the MMI on your mo- 
bile device using the Bluetooth device 
search. 
— You only have to pair your device one time. 
Bluetooth devices that are already paired 
automatically connect to the MMI when the 
Bluetooth function is switched on, when 
they are within range, and when the ignition 
is switched on. The last connected mobile 
device is given first priority. 
— Authorizing the MMI connection on your 
mobile device will make it possible to con- 
nect automatically. 
— Pay attention to any system prompts dis- 
played on your mobile device or the MMI, 
for example if the system should connect 
automatically in the future. Depending on 
the mobile device, you may also need to 
download contacts and confirm access to 
your messages separately. 
— You will receive the PIN (SIM)  and the PUK 
(Personal Unlocking Key) along with the SIM 
card from your cell phone service provider. 
If you enter a PIN (SIM) incorrectly  three >  

4KE012721BB 
Telephone 
  
times!) in a row, the SIM card will be locked 
and must be unlocked by entering the PUK. 
— When leaving the vehicle, the Bluetooth 
connection to the mobile device will auto- 
matically disconnect. Depending on your 
mobile device, phone calls in progress may 
be automatically redirected from the MMI 
to your mobile device so that you can con- 
tinue the call on your phone. 
— You can obtain more information from your 
mobile device service provider or from your 
mobile device user guide. For information 
on using the telephone, visit www.audiusa. 
com/bluetooth or contact an authorized Au- 
di dealer or authorized Audi Service Facility. 
Operating two mobile devices through the 
  
EE 
Applies to: vehicles with telephone, and Audi phone box 
You can connect two mobile devices to the MMI, 
for example your business and your personal mo- 
bile device. You can  use both mobile devices to 
make calls in the vehicle. 
Connecting another mobile device 
Requirement: a mobile device must be connected 
to the MMI. 
> Applies to: MMI: Select on the home screen: 
PHONE > [?. Follow the system instructions, or 
> Applies to: MMI: Select on the home screen: 
SETTINGS > Connected devices > Telephone 1 
or Telephone 2 > New connection. 
See = page 170, Connecting a mobile device to 
the MMI. 
Switching between two mobile devices 
Requirement: phone 1 and phone 2 must be con- 
nected to the MMI. 
> Applies to: MMI: Select on the home screen: 
PHONE > ¢] > Switch telephones: the device 
name of your active mobile device will be dis- 
played. 
  
2) The number of attempts depends on the SIM card. 
iG) Tips 
— The device name of the active mobile device 
(such as myPhone) will be displayed in the 
PHONE menu. 
—If telephone 1 does not connect automati- 
cally to the MMI when the ignition is switch- 
ed on, you can use a previously-connected 
telephone 2 in the PHONE menu via 1. 
— You can send and receive messages on 
phone 1 and on phone 2 > page 178. 
— On mobile devices with multi-SIM function- 
ality, the MMI only accesses one SIM card. 
You can switch between SIM cards using the 
mobile device. 
Disconnecting a mobile 
device 
The mobile device will be disconnected from the 
MMI and removed from the list of paired devices. 
> To disconnect a connected device, use  the con- 
nection manager > page 233. 
Using the Audi phone 
box 
Applies to: vehicles with  Audi phone box 
  
  
    
Fig. 134 Storage compartment in the center console: Audi 
phone box with holder and connections (diagram) 
You can charge your mobile device battery wire- 
lessly* using the Audi phone box. You can make 
calls through the exterior antenna on the vehicle. 
Using the exterior antenna helps when there is a 
low signal and also provides better reception 
quality. 
171  

Telephone 
  
— Audi phone box with holder: open the Audi 
phone box holder @). Position the mobile de- 
vice so that the back of it is facing the @ symbol 
@ between the Audi phone box and the holder. 
Depending on the vehicle equipment, you may 
then be able to use the following functions: 
— Connect to the exterior vehicle antenna?) 
— Wirelessly* charge the mobile device. Require- 
ment: the ignition must be switched on. The 
charging function must be switched on in the 
MMI. You must have a Qi-capable2) mobile de- 
vice. 
You can also charge a mobile device using the 
USB adapter: connect your mobile device to the 
Audi music interface using a USB adapter cable 
@ > page 220. You can charge your mobile de- 
vice using specific USB adapters > page 220. 
Reminder signal 
When the device reminder signal is switched on, 
you will be notified  that your mobile device is still 
in the Audi phone box when you leave the vehicle. 
Requirement: 
—A Qi-capable?) mobile device must be in the Au- 
di phone box, or 
— Your mobile device must be connected to the 
Audi music interface by a USB adapter, and the 
Audi smartphone interface must be active, or 
— Your iPhone®  must be connected to the MMI 
via Bluetooth® > page 170 and must be charg- 
ing through the Audi music interface using a 
USB adapter. 
Applies to: MMI: Select on the home screen: SET- 
TINGS > General > Mobile device reminder sig- 
nal. 
The following settings are available: 
— Signal  tone 
— Spoken cue”: this setting is switched on at the 
factory. 
— Off 
  
Not available in every market. These are additional car 
phone functions only in conjunction with Audi connect In- 
fotainment*. 
2) The Qi standard makes it possible to charge your mobile 
device wirelessly. 
172 
— Show pop-ups*: when this function is switched 
on, the charge status of your mobile device is 
displayed. You will also be reminded not to for- 
get your mobile device when leaving the  vehi- 
cle. 
— Wireless charging*: when this function is 
switched on, you can charge your Qi-capable 
mobile device wirelessly in the Audi phone box. 
  
ZA WARNING 
— Loose objects can be thrown around the ve- 
hicle interior during sudden driving or brak- 
ing maneuvers, which increases the risk of 
an accident. Store objects securely while 
driving. 
— The mobile device may become hot during 
wireless charging. Pay attention to the tem- 
perature of your mobile device and be care- 
ful when removing it from the Audi phone 
box. 
— An alternating magnetic field is used for 
wireless charging. Maintain a minimum dis- 
tance of approximately 2.4 in (6 cm) to the 
Audi phone box charging plate. The thresh- 
olds for prolonged exposure at this distance 
comply with ICNIRP1998. Therefore, inter- 
actions such as irritation of sensory organs, 
malfunctions of active implants (such as 
pacemakers, infusion pumps, or neurosti- 
mulators) or effects on passive implants 
(such as prosthetic limbs) is highly unlikely. 
If you have an implant, consult a medical 
specialist if you have any questions. You can 
also switch the function for wireless charg- 
ing in the front* Audi phone box on and off 
separately. You can continue to charge your 
mobile device using a cable connection. 
       

4KE012721BB 
Telephone 
  
Opening contacts 
Applies to: vehicles with telephone 
IS a aed Sa 
Fig. 137 MMI: business card (example) 
Visitenkarte 
ey 
0841234567 
PU esl} 
Peeamect 
[email protected] 
  
You can connect multiple mobile devices to the 
MMI and manage up to four private phone books 
in the MMI. 
After connecting a mobile device, the mobile de- 
vice contacts are imported into the MMI. 
Requirement: a mobile device must be connected 
to the MMI > page 170. You must have at least 
one contact stored in your mobile device. 
> Applies to: MMI: Select on the home screen: 
PHONE > Contacts. 
Contacts are displayed in alphabetical order and 
can be sorted by first or last name > page 181, 
Sort 
order. 
The contacts can be opened in the PHONE menu 
and in the NAVIGATION menu. 
Displaying a business card 
To open a business card, press on a contact in the 
directory. The business card shows you details 
about a contact. 
If you press on a contact in the business card, 
there are multiple  options available: 
© Storing a favorite > page 174, Managing fa- 
vorites 
Options 
Call 
Send text message > page 178 
Start navigation 
QOOOCO Send e-mail > page 179 
  
) Not available in all languages. 
Business card options 
Press @). 
— Send contact*: you can select Text message or 
E-mail > page 178. 
— Add destination: you can add a business or pri- 
vate address. Also see > page 203, Contacts as 
navigation destinations. 
— Read out name”: the MMI automatically cre- 
ates a name tag that can be read aloud for each 
entry > page 24. 
— Save as a shortcut: see > page 20, Shortcuts. 
Contact options 
Press on a contact in the list until the Options 
menu appears. 
— Send contact: you can select Text message or 
E-mail > page 178. 
— Send text message: see > page 178. 
— Send e-mail: see > page 179. 
— Store as favorite: see > page 174. 
— Save as a shortcut: see > page 20, Shortcuts. 
Deleting contacts 
— Deleting all contacts: select: Contacts > Z > 
Delete all. All contacts are deleted only in the 
MMI. 
— Deleting imported contacts: requirement: you 
must have imported at least one contact. Se- 
lect: Contacts > Z > one or more contacts, or 
Select all > Delete import. > Done. The import- 
ed contacts are deleted. 
(i) Tips 
— Pay attention to any synchronization 
prompts on your mobile device when down- 
loading contacts. Requests to synchronize 
the contacts must be confirmed so that your 
mobile device contacts can be loaded into 
the MMI. 
— The contact display in the MMI depends on 
the mobile device being used. For more in- 
formation on compatible mobile devices, 
visit www.audiusa.com/bluetooth or con- 
tact an authorized Audi dealer or authorized 
Audi Service Facility. 
175