2019 Acura TLX navigation update

347
Troubleshooting
Troubleshooting................................... 348
Map, Voice, Entering Destinations ........ 348
Traffic .................................................. 350
Guidance, Routing ............................... 351
Update, Coverage, Map Errors ............. 353
Display, Accessories.............................. 353
Miscellaneous Questions ...................... 353
Surround View Camera
*...................... 354
Error Messages ...................................... 355
Navigation System ................................ 355
CD Player ............................................. 356
Hard Disk Drive (HDD) Audio ................ 357
iPod/USB Flash Drive............................. 358
Pandora ®............................................. 359
Surround View Camera
*...................... 361
* Not available on all models
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351
uuTroubleshooting uGuidance, Routing
Troubleshooting
Guidance, Routing
ProblemSolution
The navigation system does not route me the same
way I would go or the same way as other mapping
systems.The navigation system attempts to generate the optimal route. You can change
the route preferences used when calculating a route.
2 Route Preference P. 50
The navigation system wants to route me around
potential traffic problems. How do I stop these pop-
up messages?Press the SETTINGS button. Select Navigation Settings > Routing, and set
Traffic Rerouting to Off .
2Traffic Rerouting P. 54
The street I’m on is not shown on the map screen.The mapping database is constantly under going revision. You can access the most
recent information on the internet.
2 Map Coverage P. 369
The vehicle position icon is not following the road
and the “GPS icon” text in the upper left hand
corner of the screen is white or missing.●Check that the GPS antenna (located in the dashboard) is not blocked. For best
reception, remove items from the dashboard, such as radar detectors, mobile
phones, or loose articles.
●Metallic tinting or other aftermarket devices can interfere with the GPS
reception.
Please consult a dealer.
2GPS P. 366
The blue highlighted route and voice guidance
stopped or turned into a blue/pink line before I got
to my destination.Your route has entered an unverified area.
2Unverified Routing P. 52
How do I stop the map from rotating as I drive
along?Press the SETTINGS button. Select Navigation Settings > Map > View > North-
up .
The “time to destination” display sometimes
increases even though I am getting closer to my
destination.If your speed reduces due to slower tra ffic, the navigation system updates the
“time to destination” based on your actual road speed to give you a better
estimate of arrival time.
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353
uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
Miscellaneous Questions
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly under going revision. You can access the most
recent information on the internet.
2 Map Coverage P. 369
Does the navigation system work outside North
America?The navigation system contains maps for the 50 U.S. states, Canada, Puerto Rico,
and Mexico. The navigation system will not work in other countries.
2 Map Coverage P. 369
How do I report errors I find in the database?Minor errors are bound to occur in a large database. If you encounter major errors,
see a dealer.
2Visiting Your Dealer P. 368
ProblemSolution
The display appears dim when starting the vehicle in
really cold weather.This is normal. The display will become brighter after a few minutes.
ProblemSolution
My battery was disconnected or went dead, and the
navigation system is asking for a code.Set the power mode to ON, and press and hold the (Power) button for two
seconds. The system should reactivate. If y ou have installed an aftermarket system,
contact a dealer.
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363
Reference Information
System Initialization..............................364
Entering the Security Code ....................364
Acquiring GPS Information ....................364
Startup Confirmation Screen .................365
Map Matching ......................................365
System Limitations ................................366
GPS ......................................................366
Address Calculation ..............................366
Database ..............................................366
Client Assistance ....................................368
Resolving Problems ...............................368
Acura Client Relations Contact Information ... 368
Visiting Your Dealer ..............................368
Map Coverage ......................................369 Obtaining a Navigation Update ............ 369
Traffic Information ............................... 370
Operation in Alaska, Hawaii, Canada, Puerto
Rico, and Mexico ...................................... 370
Legal Information ................................. 371
Copyrights ........................................... 371
Honda App License Agreement ............ 371
User Agreements ................................. 381
As required by the FCC ........................ 387
About Open Source Licenses ................ 387
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uuSystem Limitations uDatabase
Reference Information
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining a Navigation Update P. 369
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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uuClient Assistance uMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the United States, Canada,
Puerto Rico, and Mexico. The map coverage
consists of accurately mapped (verified)
metropolitan areas and a less accurate
(unverified) rural database. Note that
unverified areas are constantly being
reviewed and converted to verified areas
each year.
Map coverage update information is
available from Acura Client Relations or
online at acuranavi.navigation.com/acura-
na (U.S.) or www.acuranavi.ca (Canada).
To find navigation system update
information:
1.Visit the website.
2. Enter your vehicle mo del and model year.
3. The most current version of the Navi DVD
Update will be listed, or you will be asked
for your Database version number.Obtaining a Navigation
Update
Acura is continually expanding the scope of
the navigation system . Navigation system
software upgrades may be made available
periodically, usually in the fall of each year.
To purchase an update:
1. Obtain your vehicle’s VIN number and the
System/Device Information.
2 System Device Information P. 321
2.Call the Acura Navigation Disc Fulfillment
Center at (888) 549-3798 or order online
at acuranavi.navigation.com/acura-na
(U.S.) or www.acuranavi.ca (Canada).
An update is not available from a dealer.
However, the dealer may assist you in
obtaining one for you out of courtesy. There
is no program for free updates.
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uuClient Assistance uTraffic Information
Reference Information
Traffic Information
Continuously updated traffic information is
available in certain areas across the lower
48 U.S. states, Hawaii, and some cities in
Canada.
Visit www.acura.com/AcuraLink/
navigation.aspx for a complete listing of
coverage areas and other information.
Visit acura.ca/owners/acuralink/navigation
to find traffic information.
U.S. models
Canadian models
Operation in Alaska,
Hawaii, Canada, Puerto
Rico, and Mexico
All roads displayed on the map screens are
verified roads. Inform ation in this manual
relating to “unverified” roads or areas is not
applicable.
Entering a destinatio n address or place/
landmark on another island may result in a
screen caution message. This is because
there are no ferry routes between islands in
the database.
If Street Name Guidance is set to On, the
street names will not be read out by voice
guidance. This may change in a future data
update.
■ Map Coverage
■Address and Place Entry
Screens
■Puerto Rico and Mexico
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375
uuLegal Information uHonda App License Agreement
Continued
Reference Information
6. SOFTWARE Updates. The SOFTWARE and
SERVICES may be updated when your
VEHICLE is serviced by a DEALER or
remotely, over-the-ai r, by HONDA from
time to time; such updates may occur with
or without further notice or your future
consent. The SOFTWARE may be updated at
HONDA’s discretion and for any purpose
including, without limitation, to patch or
otherwise improve the SOFTWARE or
SERVICES functionality, security, or stability.
All updates to the SOFTWARE and
SERVICES are subject to this AGREEMENT
and any other applicable HONDA TERMS
and PROVIDER TERMS.
7. Uninstalling, Removing, and Replacing
the SOFTWARE. Replacing SOFTWARE or
HONDA SERVICES with software or
firmware not provided and installed by
HONDA or a DEALER will render all
representations and warranties for the
SOFTWARE, HONDA SERVICES, and
VEHICLE functionality reliant upon the
SOFTWARE or HONDA SERVICES null and
void. D. SOFTWARE Operational Notices and
Warnings
1.
Vehicle Geolocation Information. You
acknowledge that your VEHICLE may be
equipped with certain traffic and map
features. The traffic feature will
automatically collect and transmit, through
GPS technology, your Vehicle’s current
location (longitude and latitude), travel
direction and speed (“VEHICLE
GEOLOCATION INFORMATION”) to
HONDA and PROVIDERS. The VEHICLE
GEOLOCATION INFORMATION is used by
HONDA and PROVIDERS to provide traffic
and navigation-related information to you,
but may also be used to provide other
SERVICES or offers to you. HONDA will not
use such VEHICLE GEOLOCATION
INFORMATION for its own marketing
efforts, or provide such information to
unaffiliated third parties for their own
purposes, without your express consent.
2. Potential Map Inaccuracy and Route
Safety. Maps used by this system may be
inaccurate because of changes in roads,
traffic controls, rout ing, or driving
conditions. Always use good judgment and common sense when following suggested
routes. Do not follow the route suggestions
if doing so would result in an unsafe or
illegal driving maneuver, if you would be
placed in an unsafe situation, or if you
would be directed into an area that you
consider unsafe. Do not rely on any
navigation features included in the system
to route you to emergency services. Not all
emergency services such as police, fire
stations, hospitals, or clinics are likely to be
contained in the map database for such
navigation features. Ask local authorities or
an emergency services operator for such
locations and routes. The driver is ultimately
responsible for the safe operation of the
vehicle and therefor
e, must evaluate
whether it is safe to follow the suggested
directions. Any navigation features are
provided only as an aid. Make your driving
decisions based on your observations of
local conditions and existing traffic
regulations. Navigation features are not a
substitute for your personal judgment. Any
route suggestions made by the SOFTWARE
or SERVICES should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
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