2019.5 VAUXHALL MOKKA X service

230Customer informationCustomer
informationCustomer information ................230
Declaration of conformity .........230
REACH .................................... 233
Software acknowledgement ....233
Registered trademarks ............234
Vehicle data recording and pri‐
vacy ........................................... 235
Event data recorders ...............235
Radio Frequency Identification (RFID) ..................................... 238Customer information
Declaration of conformity
Transmission systems
This vehicle has systems that
transmit and / or receive radio waves
subject to Directive 2014/53/EU. The
manufacturers of the systems listed
below declare conformity with
Directive 2014/53/EU. The full text of the EU declaration of conformity for
each system is available at the
following internet address:
www.opel.com/conformity.
Importer is
Opel / Vauxhall, Bahnhofsplatz,
65423 Ruesselsheim am Main,
Germany.
Immobiliser
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: 125 kHz
Maximum output:
5.1 dBµA/m @ 10 mInfotainment system R 4.0 / Navi 4.0
LG Electronics European Shared
Service Center B.V.
Krijgsman 1, 1186 DM Amstelveen,
The NetherlandsOperation
frequency (MHz)Maximum output
(dBm)2400.0 - 2483.542400.0 - 2483.5135725.0 - 5850.013
Infotainment system R300 BT
Humax Automotive Co. Ltd.
2, Yeongmun-ro, Cheoin-gu, Yong-
in-si, Gyeonggi-do, Korea
Operation frequency:
2402 - 2480 MHz
Maximum output: 4 dBm
Infotainment system Navi 900
IntelliLink
Robert Bosch Car Multimedia GmbH
Robert-Bosch-Straße 200, 31139
Hildesheim, Germany
Delphi Deutschland GmbH

236Customer informationDepending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used where necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settingscan be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system

Customer information237● input destinations
● data on the use of online services
This data for comfort and
infotainment functions can be stored
locally in the vehicle or be kept on a
device that you have connected to the
vehicle ( e.g. a smartphone, USB stick
or MP3 player). Data that you have
input yourself can be deleted at any
time.
This data can only be transmitted out
of the vehicle at your request,
particularly when using online
services in accordance with the
settings selected by you.
Smartphone integration, e.g.
Android Auto or Apple CarPlay
If your vehicle is equipped
accordingly, you can connect your
smartphone or another mobile device
to the vehicle so that you can control
it via the controls integrated in the
vehicle. The smartphone image and
sound can be output via the
multimedia system in this case. At the same time, specific information is
transmitted to your smartphone.
Depending on the type of integration,this includes data such as position
data, day / night mode and other
general vehicle information. For more
information, please see the operating
instructions for the vehicle /
infotainment system.
Integration allows selected
smartphone apps to be used, such as navigation or music playback. No
further integration is possible
between smartphone and vehicle, in particular active access to vehicle
data. The nature of further data
processing is determined by the
provider of the app used. Whether
you can define settings, and if so
which ones, is dependent on the app
in question and your smartphone's
operating system.Online services
If your vehicle has a radio network connection, this allows data to be
exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications /
apps provided to you by the
manufacturer or other providers.
Proprietary services In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for this
purpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,

238Customer informationprocessing and use of personal data
for the purposes of preparation of services take place solely on the
basis of legal permission, e.g. in the
case of a legally prescribed
emergency communication system or a contractual agreement, or by virtue
of consent.
You can activate or deactivate the services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. This
does not include statutory functions
and services such as an emergency
communication system.
Third party services If you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage conditions of the provider in question.
The manufacturer frequently has no
influence over the content exchanged
in this regard.Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided
by the service provider in question.
Radio FrequencyIdentification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and immobiliser. It is also used in connection with
conveniences such as radio remote
controls for door locking/unlocking
and starting. RFID technology in
Vauxhall vehicles does not use or
record personal information or link with any other Vauxhall system
containing personal information.

243Rear window wiper and washer ..79
Recommended fluids and lubricants ........................ 216, 220
Refuelling ................................... 166
Registered trademarks ...............234
Retained power off .....................131
Reversing lights .........................117
Ride control systems ..................146
Roof .............................................. 36
Roof load ...................................... 73
Roof rack ..................................... 73
S Seat adjustment ....................... 6, 40
Seat belt ........................................ 8
Seat belt reminder .......................91
Seat belts ..................................... 43
Seat heating ................................. 42
Seat position ................................ 39
Selective catalytic reduction .......138
Selector lever ............................. 141
Service ....................................... 126
Service display ............................ 86
Service information ....................215
Side airbag system ......................50
Software acknowledgement .......233
Spare wheel ............................... 204
Speed limiter......................... 96, 151
Speedometer ............................... 83
Starting and operating ................128Starting off ................................... 16
Starting the engine ....................131
Steering ...................................... 128
Steering wheel adjustment ......9, 76
Steering wheel controls ...............76
Stop-start system........................ 133
Storage compartments .................58
Sunroof ........................................ 36
Sunvisor lights ........................... 119
Sun visors .................................... 36
Symbols ......................................... 4
T
Tachometer ................................. 84
Tail lights ................................... 185
Three-point seat belt .................... 44
Tools .......................................... 192
Tow bar....................................... 170
Towing ................................ 170, 209
Towing another vehicle .............211
Towing equipment .....................171
Towing the vehicle .....................209
Traction Control system ............. 146
Traction Control system off........... 94
Traffic sign assistant .............96, 159
Trailer towing ............................. 171
Transmission ............................... 16
Transmission display .................140
Tread depth ............................... 199
Trip odometer .............................. 83Turn lights ............................ 91, 117
Tyre chains ................................ 200
Tyre designations ......................193
Tyre pressure ............................ 194
Tyre pressure monitoring system ............................... 94, 195
Tyre pressures ........................... 229
Tyre repair kit ............................. 200
U Ultrasonic parking assist............. 155
Underseat storage .......................59
Upholstery .................................. 214
Uplevel display ............................. 96
Using this manual ..........................3
V Valet mode ................................. 101
Vehicle battery ........................... 180
Vehicle checks............................ 176
Vehicle data ................................ 220
Vehicle data recording and privacy ..................................... 235
Vehicle detected ahead ................96
Vehicle dimensions .................... 227
Vehicle Identification Number ....218
Vehicle jack ................................ 192
Vehicle messages .....................103
Vehicle personalisation .............105
Vehicle security ............................ 30
Vehicle specific data ......................3