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252Service and maintenanceGeneral information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the
proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature.
Under these severe operating
conditions, certain service work may
be required more frequently than the
regular service interval indicated inthe service display. Contact a
workshop for customised service
schedules.
Service display 3 102.
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Service and maintenance253Service intervals – Combo Life
Engine codeEB2ADT
DV5RC
DV5RD
DV5RE
DV6D
Country group 125,000 km / 1 year30,000 km / 1 year 1)Country group 215,000 km / 1 year30,000 km / 1 year 1)Country group 315,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 415,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year10,000 km / 1 year1)
Unless otherwise indicated in the service display.
Service intervals – Combo
Engine codeEB2ADT
DV5RC
DV5RD
DV5RE
DV6FE
DV6FD
DV6D
Country group 120,000 km / 1 year40,000 km / 2 year 1)25,000 km / 1 year1)Country group 215,000 km / 1 year40,000 km / 2 year 1)25,000 km / 1 year1)Country group 315,000 km / 1 year15,000 km / 1 year15,000 km / 1 year15,000 km / 1 year
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254Service and maintenance
Engine codeEB2ADT
DV5RC
DV5RD
DV5RE
DV6FE
DV6FD
DV6D
Country group 415,000 km / 1 year15,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year10,000 km / 1 year10,000 km / 1 year1) Unless otherwise indicated in the service display.Country Group 1:
Andorra, Austria, Belgium,Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom.Country Group 2:
Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Macedonia, Poland,
Romania, Slovakia, Slovenia.Country Group 3:
Albania, Montenegro, Serbia.Country Group 4:
Israel, South Africa, Turkey.Country Group 5:
All other countries which are not listed in the previous country groups.Confirmations
Confirmation of service is recorded in the Service and warranty booklet. The date and mileage is completed with the stamp
and signature of the servicing workshop.
Make sure that the Service and warranty booklet is completed correctly as continuous proof of service is essential if any warranty or goodwill claims are to be met, and is also a benefit when selling the vehicle.
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Service and maintenance255Recommended fluids,
lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG), Liquified Petroleum Gas
(LPG) and Ethanol (E85) fuelled
engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 259.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 259.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 259.
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256Service and maintenanceAll of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
cold regions with very low
temperatures the factory filled coolant
provides frost protection down to
approx. -37 °C. This concentration
should be maintained all year round.
The use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional
coolant additives will be rejected.Washer fluid
Use only washer fluid approved for
the vehicle to prevent damage of wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake and clutch fluid Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
AdBlue Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 154.
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Technical data259Vehicle data
Recommended fluids and lubricants
Service interval group 1 Required engine oil qualityAll countries listed in group 1 3 252Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesdexos1 Gen2✔–dexos2–✔
Diesel engines only: In case dexos quality is unavailable, you may use max. one litre engine oil quality ACEA C3 once
between each oil change.
Engine oil viscosity grades
All countries listed in group 1 3 252Ambient temperaturePetrol and diesel enginesDiesel enginesdown to -25 °CSAE 5W-30SAE 0W-30 or SAE 0W-40SAE 5W-30 or SAE 5W-40below -25 °CSAE 0W-30SAE 0W-30 or SAE 0W-40
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260Technical dataService interval groups 2 and 3
Required engine oil qualityCountries included in groups 2 and 3 3 252Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesdexos1 Gen2✔–dexos2–✔
In case dexos quality is unavailable you may use the oil qualities listed below:
Countries included in groups 2 and 3 3 252Engine oil qualityPetrol engines
(including CNG, LPG, E85)Diesel enginesACEA A3/B4–✔ACEA C3–✔
Engine oil viscosity grades
Countries included in groups 2 and 3 3 252Ambient temperaturePetrol enginesDiesel enginesdown to -25 °CSAE 5W-30SAE 0W-30 or SAE 0W-40SAE 5W-30 or SAE 5W-40
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Customer information273Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system