Service and maintenance251Service and
maintenanceGeneral information ...................252
Service information ..................252
Recommended fluids, lubricants and parts .................................... 255
Recommended fluids and lubricants ................................ 255
252Service and maintenanceGeneral information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the
proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Severe operating conditions exist if
one or more of the following
circumstances occur frequently: Cold starting, stop and go operation, e.g.
for taxis and police vehicles, trailer
operation, mountain driving, driving
on poor and sandy road surfaces,
increased air pollution, presence of
airborne sand and high dust content,
driving at high altitude and large
variations of temperature.
Under these severe operating
conditions, certain service work may
be required more frequently than the
regular service interval indicated inthe service display. Contact a
workshop for customised service
schedules.
Service display 3 102.
Service and maintenance253Service intervals – Combo Life
Engine codeEB2ADT
DV5RC
DV5RD
DV5RE
DV6D
Country group 125,000 km / 1 year30,000 km / 1 year 1)Country group 215,000 km / 1 year30,000 km / 1 year 1)Country group 315,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 415,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year10,000 km / 1 year1)
Unless otherwise indicated in the service display.
Service intervals – Combo
Engine codeEB2ADT
DV5RC
DV5RD
DV5RE
DV6FE
DV6FD
DV6D
Country group 120,000 km / 1 year40,000 km / 2 year 1)25,000 km / 1 year1)Country group 215,000 km / 1 year40,000 km / 2 year 1)25,000 km / 1 year1)Country group 315,000 km / 1 year15,000 km / 1 year15,000 km / 1 year15,000 km / 1 year
254Service and maintenance
Engine codeEB2ADT
DV5RC
DV5RD
DV5RE
DV6FE
DV6FD
DV6D
Country group 415,000 km / 1 year15,000 km / 1 year15,000 km / 1 year15,000 km / 1 yearCountry group 510,000 km / 1 year10,000 km / 1 year10,000 km / 1 year10,000 km / 1 year1) Unless otherwise indicated in the service display.Country Group 1:
Andorra, Austria, Belgium,Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom.Country Group 2:
Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Macedonia, Poland,
Romania, Slovakia, Slovenia.Country Group 3:
Albania, Montenegro, Serbia.Country Group 4:
Israel, South Africa, Turkey.Country Group 5:
All other countries which are not listed in the previous country groups.Confirmations
Confirmation of service is recorded in the Service and warranty booklet. The date and mileage is completed with the stamp
and signature of the servicing workshop.
Make sure that the Service and warranty booklet is completed correctly as continuous proof of service is essential if any warranty or goodwill claims are to be met, and is also a benefit when selling the vehicle.
Service and maintenance255Recommended fluids,
lubricants and parts
Recommended fluids and lubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG), Liquified Petroleum Gas
(LPG) and Ethanol (E85) fuelled
engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 259.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oils for all petrol
engines with only ACEA quality is
prohibited, since it can cause engine
damage under certain operating
conditions.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 259.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 259.
256Service and maintenanceAll of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only organic acid type-long life
coolant (LLC) antifreeze approved for
the vehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
cold regions with very low
temperatures the factory filled coolant
provides frost protection down to
approx. -37 °C. This concentration
should be maintained all year round.
The use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional
coolant additives will be rejected.Washer fluid
Use only washer fluid approved for
the vehicle to prevent damage of wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake and clutch fluid Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
AdBlue Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 154.
272Customer informationGoogle Inc.
Android™ and Google Play™ Store
are trademarks of Google Inc.Verband der Automobilindustrie e.V.
AdBlue ®
is a registered trademark of
the VDA.Vehicle data recording
and privacy
Event data recorders
Electronic control units are installed in
your vehicle. Control units process
data which is received by vehicle
sensors, for example, or which they
generate themselves or exchange
amongst themselves. Some control
units are necessary for the safe
functioning of your vehicle, others
assist you while you drive (driver
assistance systems), while others
provide comfort or infotainment
functions.
The following contains general
information about data processing in
the vehicle. You will find additional
information as to which specific data
is uploaded, stored and passed on to third parties and for what purpose in
your vehicle under the key word Data Protection closely linked to the
references for the affected functional
characteristics in the relevant owner's
manual or in the general terms of
sale. These are also available online.Operating data in the vehicle
Control units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate, "seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board
the vehicle itself. Control units often
include data storage (including the vehicle key). This is used to allowinformation to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.
Customer information273Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggeringof an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.Comfort and infotainment
functions
Comfort settings and custom settings can be stored in the vehicle and
changed or reset at any time.
Depending on the equipment level in
question, these include
● seat and steering wheel position settings
● chassis and air conditioning settings
● custom settings such as interior lighting
You can input your own data in the
infotainment functions for your
vehicle as part of the selected
features.
Depending on the equipment level in
question, these include
● multimedia data such as music, videos or photos for playback in
an integrated multimedia system
● address book data for use with an
integrated hands-free system or an integrated navigation system