13
MAINTENANCE AND SERVICE
Volvo's service program572
Data transfer between vehicle and workshop over Wi-Fi 574
Download Center 575
Handling system updates via Down-load Center 575
Vehicle status 576
Scheduling service and repairs 576
Sending vehicle information to theworkshop 578
Hoisting the vehicle 579
Opening and closing the hood 581
Climate control system service 582
Replacing a windshield with head-up display * 582
Engine compartment overview 583
Engine oil 583
Checking and filling engine oil 584
Refilling coolant 586
Replacing bulbs 587
Location of exterior lights 588
Replacing the low beam headlight bulbs 589
Replacing the high beam headlight bulbs 590
Replacing daytime running lights/ front parking light bulbs 590
Replacing front turn signal bulbs 591
Bulb specifications591
Start battery 592
Support battery 595
Battery symbols 596
Fuses and fuseboxes 597
Replacing fuses 598
Fuses in the engine compartment 599
Fuses under the glove compartment 602
Fuses in the cargo compartment 605
Cleaning the interior 609
Cleaning the center display 609
Cleaning the head-up display *
610
Cleaning fabric upholstery and ceil- ing liner 611
Cleaning the seat belt 611
Cleaning floor mats and inlay mats 611
Cleaning leather upholstery 612
Cleaning the leather steering wheel 613
Cleaning interior plastic, metal andwood surfaces 614
Cleaning the exterior 614
Polishing and waxing 615
Hand washing 615
Automatic car washes 617
High-pressure washing 618
Cleaning the wiper blades618
Cleaning exterior plastic, rubber and trim components 619
Cleaning rims 620
Corrosion protection 620
Paintwork 621
Touching up minor paint damage 621
Color codes 622
Changing rear window wipers 623
Replacing windshield wiper blades 624
Windshield wipers in the service position 625
Filling washer fluid 626
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YOUR VOLVO
* Option/accessory.
28 goal. In addition to continuous environmental refinement of conventional gasoline-poweredinternal combustion engines, Volvo is activelylooking at advanced technology alternative-fuelvehicles. When you drive a Volvo, you become our partner in the work to lessen the vehicle's impact on theenvironment. To reduce your vehicle's environ-mental impact, you can:
• Maintain proper air pressure in your tires.Tests have shown decreased fuel economywith improperly inflated tires.
• Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
• Drive at a constant speed whenever possible.
• See a trained and qualified Volvo servicetechnician as soon as possible for inspectionif the check engine (malfunction indicator)light illuminates, or stays on after the vehiclehas started.
• Properly dispose of any vehicle-related wastesuch as used motor oil, used batteries, brakepads, etc.
• When cleaning your vehicle, please use gen-uine Volvo car care products. All Volvo carcare products are formulated to be environ-mentally friendly.
Related information
•Economical driving (p. 432)
• The Owner's Manual and the environment(p. 23)
• Air quality (p. 203)
IntelliSafe - driver support
IntelliSafe is Volvo Cars' philosophy regarding vehicle safety. IntelliSafe consists of a number ofsystems, both standard and optional, that aredesigned to help make driving safer, preventaccidents and protect passengers and otherroad users.
SupportIntelliSafe includes driver support functions such as Adaptive cruise control * which helps the driver
to maintain an even speed combined with a pre- selected time interval to the vehicle ahead. Pilot Assist 4
helps the driver keep the vehicle in
the current traffic lane by providing steering assistance and maintaining an even speed and aset time interval to the vehicle ahead. Park Assist Pilot * helps the driver pull into and
out of parking spaces. Other examples of systems that can help the driver are the Active main beam, Cross Traffic Alert (CTA) * and Blind Spot Information (BLIS) *
systems.
PreventionCity Safety is a function intended to help prevent accidents. The function can help prevent or miti-gate a collision with pedestrians, cyclists, largeanimals or other vehicles. Light, sound and pulsa-tions in the brake pedal are provided to alert of a
4 Depending on market, this function can be either standard or optional.
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DISPLAYS AND VOICE CONTROL
94
SymbolMeaning
Airbags If this symbol remains illuminated or comes on while driving, a faulthas been detected in one of thevehicle's safety systems. Read themessage in the instrument panel.Volvo recommends contacting anauthorized Volvo workshop.
A
BFault in brake system If this symbol illuminates, the brake fluid level may be too low. Contactyour nearest authorized workshopto have the brake fluid levelchecked and adjusted.
A
BParking brake on This symbol glows steadily when the parking brake is applied. A flashing symbol indicates that a fault has occurred. Read the mes-sage in the instrument panel.
SymbolMeaning
Low oil pressure If this symbol illuminates while driv- ing, the engine oil level is too low.Stop the engine immediately andcheck the engine oil level. Add oil ifnecessary. If the symbol illuminatesand the oil level is normal, contacta workshop. Volvo recommendscontacting an authorized Volvoworkshop.
Generator not charging This symbol illuminates during driv- ing if a fault is detected in the elec-trical system. Contact a workshop.Volvo recommends contacting anauthorized Volvo workshop.
Collision risk City Safety warns the driver if there is a risk of a collision with anothervehicle, pedestrian, cyclist or largeanimal.
A
Canadian models.
B US models.
Related information
• Indicator symbols in the instrument panel (p. 91)
• Instrument panel (p. 80)
Instrument panel licenses
A license is an agreement on the right to con- duct a certain activity or the right to use some-one else's right according to terms and condi-tions specified in the agreement. The followingtext is Volvo's agreement with the manufactureror developer.
MAINTENANCE AND SERVICE
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573
Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons:
• If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit - or was lit but went out without service, have your vehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and intervalsare described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth.
• Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:
Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup ofdirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.
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MAINTENANCE AND SERVICE
584If the engine oil is not checked regularly and the level becomes low, this could cause seriousengine damage.
CAUTION
To satisfy the requirements for the engine's service intervals, all engines are factory-filledwith a specially adapted synthetic engine oil.Great care has been put into the choice of oil,with consideration given to service life, starta-bility, fuel consumption and environmentalimpact. For the recommended service intervals to apply, an approved engine oil must be used.Only use the prescribed oil grade to top off orchange the oil. Otherwise, there is a risk ofthe vehicle's service life, startability, fuel con-sumption and environmental impact beingaffected. Failure to use engine oil of the prescribed grade and viscosity could cause damage toengine-related components. Volvo Car Corpo-ration disclaims warranty liability for such typeof damage. Volvo recommends entrusting oil changes to an authorized Volvo workshop.
Volvo uses different systems to warn if the oil level is too low/high or the oil pressure is low. Onengine variants with an oil pressure sensor, a
warning symbol is displayed in the instrument panel when oil pressure is low
. On engine
variants with an oil level sensor, the
warn-
ing symbol in the instrument panel and display messages are used to alert the driver. Someengine variants have both systems. Contact aVolvo retailer for more information. Change the engine oil and oil filter according to the schedule specified in the Warranty and Main-tenance Records Information booklet. Oils of ahigher grade than that specified may be used. Ifthe vehicle is driven in adverse conditions, Volvorecommends using an oil with a higher gradethan that specified.
Related information
• Checking and filling engine oil (p. 584)
• Engine oil specifications (p. 638)
Checking and filling engine oil
The engine oil level is monitored by an electronic oil level sensor.
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MAINTENANCE AND SERVICE
586
NOTE
If the conditions for measuring oil level are not properly fulfilled (time after engine shut-down, vehicle inclination, ambient tempera- ture, etc.) the message
No value availablewill be shown in the center display. This does not mean that anything is wrong in the vehi-
cle systems.
Related information
• Engine oil (p. 583)
• Engine oil specifications (p. 638)
• Ignition modes (p. 401)
• Vehicle status (p. 576)
Refilling coolant
Coolant helps keep the combustion engine at the right operating temperature. The heat trans-ferred from the engine to the coolant can beused to warm the passenger compartment.
When refilling coolant, follow the instructions on the package. Never fill the cooling system withonly water. The risk of freezing is increased withtoo low or too high amounts of coolant. If there is coolant under the vehicle, smoke from the cooling system, or if more than 2 liters (about2 quarts) of coolant has been added to the sys-tem, there could be something wrong with thecooling system and starting the vehicle coulddamage the engine. Call a tow truck and do notattempt to start the engine.
WARNING
The coolant may be very hot. Never unscrew the cap when the coolant is hot. If coolantmust be filled, unscrew the expansion tankcap slowly to relieve overpressure.
Coolant expansion tank, left-hand drive vehicle.
MAINTENANCE AND SERVICE
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615
Polishing and waxingPolish and wax the vehicle when the paint is matte or to provide extra protection. The vehicledoes not need to be polished until it is at least ayear old. However, it can be waxed during thefirst year. Do not polish or wax the vehicle indirect sunlight. The surface of the vehicle shouldnot be warmer than approximately 45 °C(113 °F).
• Wash and dry the vehicle very carefully before polishing or waxing. Remove asphaltand tar stains with asphalt remover or paintthinner. More stubborn stains can beremoved with a grinding paste designed forvehicle paint.
• Use polish first and then liquid or paste wax.Follow the instructions on the package care-fully. Many products contain both polish andwax.
• A wide range of polymer-based waxes canbe purchased today. These waxes are easy touse and produce a long-lasting, high-glossfinish that protects the bodywork against oxi-dation, road dirt and fading.
CAUTION
Avoid waxing and polishing plastic and rubber. If using degreaser on plastic and rubber, only rub (if necessary) with slight pressure. Use asoft sponge. Polishing glossy trim moldings can wear away or damage the glossy surface layer. Polish containing abrasives must not be used.
CAUTION
Only use paintwork treatments recommended by Volvo. Other treatments, such as preserva-tion, sealing, protection, luster sealing or simi-lar, could damage the paintwork. Paintworkdamage caused by such treatments are notcovered by Volvo's warranty.
Related information
•
Cleaning the exterior (p. 614)
• Hand washing (p. 615)
• Automatic car washes (p. 617)
• High-pressure washing (p. 618)
• Cleaning the wiper blades (p. 618)
• Cleaning exterior plastic, rubber and trim components (p. 619)
• Cleaning rims (p. 620)
• Corrosion protection (p. 620)
Hand washing
The vehicle should be washed as soon as it becomes dirty. This makes the vehicle easier toclean because dirt does not attach as strongly. Italso reduces the risk of scratches and keeps thevehicle looking new. Wash the vehicle in a carwash or garage with an oil separator. Use a carwashing detergent.
Hand washingKeep the following points in mind when washing the vehicle:
• Avoid washing the vehicle in direct sunlight.This could cause the detergent or wax to dryout and become abrasive.
• Remove bird droppings from paintwork assoon as possible. They contain chemicalsthat affect and discolor paint very quickly.Use e.g. soft paper or a sponge soaked inlots of water. Consult an authorized Volvoworkshop for assistance removing discolora-tion.
• Hose down the underbody, including thewheel housings and bumper.
• Hose down the entire vehicle and removeany loose dirt, droppings etc. to reduce therisk of scratches from washing. Do not spraydirectly onto locks.
• If necessary, use cold degreaser on heavilysoiled surfaces. Note that in such cases thesurfaces must not be hot from the sun.
MAINTENANCE AND SERVICE
* Option/accessory.619
Cleaning exterior plastic, rubber andtrim components The vehicle should be washed as soon as it becomes dirty. This makes the vehicle easier toclean because dirt does not attach as strongly. Italso reduces the risk of scratches and keeps thevehicle looking new. Wash the vehicle in a carwash or garage with an oil separator. Use a carwashing detergent.
Exterior plastic, rubber and trim components
A special cleaning agent available from Volvo retailers is recommended for the cleaning andcare of colored plastic parts, rubber and trimcomponents, e.g. glossy trim. Follow the usageinstructions for the cleaning agent carefully. Avoid using car washing detergents with a pH value lower than 3.5 or higher than 11.5. Doingso could result in the discoloring of anodized alu- minum surfaces* (as shown in the illustrations
below). Abrasive polishing agents are not recom- mended for these areas (as shown in the illustra-tions below).Components that should be washed with a cleaning product with a pH value between 3.5 and 11.5.
CAUTION
Avoid waxing and polishing plastic and rubber. If using degreaser on plastic and rubber, only rub (if necessary) with slight pressure. Use asoft sponge. Polishing glossy trim moldings can wear away or damage the glossy surface layer. Polish containing abrasives must not be used.
CAUTION
Avoid washing the vehicle with cleaner with a pH value below 3.5 or above 11.5. This couldcause discoloration of anodized aluminumcomponents like the roof rail and around theside windows. Never use metal polishing agent on anodized aluminum components. This could cause dis-coloration and destroy the surface treatment.
Related information
• Cleaning the exterior (p. 614)
• Polishing and waxing (p. 615)
• Hand washing (p. 615)
• Automatic car washes (p. 617)
• High-pressure washing (p. 618)
• Cleaning the wiper blades (p. 618)
• Cleaning rims (p. 620)
• Corrosion protection (p. 620)