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Volvo's service program
To keep the vehicle as safe and reliable as pos- sible, follow the Volvo service schedule speci-fied in the Warranty and Maintenance RecordsInformation booklet.
Volvo recommends having an authorized Volvo workshop perform service and maintenance.Volvo workshops have the staff, service literatureand special tools to guarantee the highest qualityof service.
CAUTION
To ensure the Volvo warranty is not invalida- ted, check and follow the Service and War-ranty Booklet.
IntroductionThe maintenance services contain several checks that require special instruments and tools andtherefore must be performed by a qualified tech-nician. To keep your Volvo in top condition, spec-ify time-tested and proven Genuine Volvo Partsand Accessories.
The Federal Clean Air Act - U.S.
The Federal Clean Air Act requires vehicle manu- facturers to furnish written instructions to the ulti-mate purchaser to assure the proper servicingand function of the components that controlemissions. These services, which are listed in the"Warranty and Service Records Information" booklet, are not covered by the warranty. You willbe required to pay for labor and material used.
Maintenance
Your Volvo passed several major inspections before it was delivered to you, in accordance withVolvo specifications. The maintenance proce-dures outlined in the Warranty and ServiceRecords Information booklet, many of which willpositively affect your vehicle's emissions, shouldbe performed as indicated. It is recommendedthat receipts for vehicle emission maintenance beretained in case questions arise concerningmaintenance. Inspection and maintenance shouldalso be performed anytime a malfunction isobserved or suspected.
Applicable warranties - U.S./Canada
In accordance with applicable U.S. and Canadian regulations, the following list of warranties is pro-vided.
• New Vehicle Limited Warranty
• Parts and Accessories Limited Warranty
• Corrosion Protection Limited Warranty
• Seat Belt and Supplemental Restraint Sys-tems Limited Warranty
• Emission Design and Defect Warranty
• Emission Performance Warranty
These are federal warranties. Other warrantiesare provided as required by state/provincial law.Refer to your separate Warranty and Service Records Information booklet for detailed informa-tion concerning each of the warranties.
Periodic maintenance helps minimize
emissions
NOTE
•
Refer to your Service and Warranty Book- let for a comprehensive service and main-tenance schedule up to 240,000 km(150,000 miles). This program containsinspections and services necessary forthe proper function of your vehicle andincludes components that affect vehicleemissions.
• The Warranty and Service Records Infor-mation booklet also contains detailedinformation concerning the warrantiesthat apply to your vehicle.
On-board Diagnostic SystemOBD II is part of your vehicle's computerized engine management system. It stores diagnosticinformation about your vehicle's emission con-trols. It can light the Check Engine light (MIL) if itdetects an emission control "fault." A "fault" is acomponent or system that is not performingwithin an expected range. A fault may be perma-nent or temporary. OBD II will store a messageabout any fault.
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Emission inspection readiness
How do states use OBD II for emission
inspections?
Many states connect a computer directly to a vehicle's OBD II system. The inspector can thenread "faults." In some states, this type of inspec-tion has replaced the tailpipe emission test.
How can my vehicle fail OBD II emission
inspection?
Your vehicle can fail OBD II emission inspection for any of the following reasons:
• If your Check Engine (MIL) light is lit, yourvehicle may fail inspection.
• If your vehicle's Check Engine light was lit,but went out without any action on your part,OBD II will still have a recorded fault. Yourvehicle may pass or fail, depending on theinspection practices in your area.
• If you had recent service that required dis-connecting the battery, OBD II diagnosticinformation may be incomplete and "notready" for inspection. A vehicle that is notready may fail inspection.
How can I prepare for my next OBD II
emission inspection?
• If your Check Engine (MIL) light is lit - or was lit but went out without service, have your vehicle diagnosed and, if necessary, servicedby a qualified Volvo technician.
• If you recently had service for a lit CheckEngine light, or if you had service thatrequired disconnecting the battery, a periodof driving is necessary to bring the OBD IIsystem to "ready" for inspection. Two half-hour trips of mixed stop-and-go/highwaydriving are typically needed to allow OBD II toreach readiness. Your Volvo retailer can pro-vide you with more information on planning atrip.
• Maintain your vehicle in accordance with yourvehicle's maintenance schedule.
Owner maintenancePeriodic maintenance requirements and intervalsare described in your vehicle's Warranty andService Records Information booklet. The following points can be carried out between the normally scheduled maintenance services.
Each time the car is refueled:
•Check the engine oil level.
• Clean the windshield, windshield wipers, headlights, and taillights.
Monthly:
• Check cold tire pressure in all tires. Inspect the tires for wear.
• Check that engine coolant and other fluidlevels are between the indicated "min" and"max" markings.
• Clean interior glass surfaces with a glasscleaner and soft paper towels.
• Wipe driver information displays with a softcloth.
• Visually inspect battery terminals for corro-sion. Corrosion may indicate a loose terminalconnector, or a battery near the end of itsuseful service life. Consult your Volvo retailerfor additional information.
As needed:
Wash the car, including the undercarriage, to reduce wear that can be caused by a buildup ofdirt, and corrosion that can be caused by salt res-idues. Clean leaves and twigs from air intake vents at the base of the windshield, and from other placeswhere they may collect.
NOTE
Complete service information for qualified technicians is available online for purchase orsubscription at www.volvotechinfo.com.
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Related information
•Vehicle status (p. 552)
• Scheduling service and repairs (p. 552)
• Connecting equipment to the vehicle's data link connector (p. 36)
• Technician certification (p. 37)
• Climate control system service (p. 558)
• Maintenance of the brake system (p. 401)
• Engine compartment overview (p. 559)
Data transfer between vehicle andworkshop over Wi-Fi
Volvo workshops have a designated Wi-Fi net- work for secure data transfer between your vehi-cle and the workshop. Your visit to the workshopwill be easier and more effective when diagnos-tics information and software can be transferredover the workshop's network.
When you arrive at the workshop, your technician can connect your vehicle to the workshop's Wi-Finetwork to perform troubleshooting and down-load software. For this type of communication,the vehicle only connects to the workshop's net-work. The vehicle can only be connected to thedesignated workshop networks, not to any othernetwork, e.g. your home network.
Manual connection to workshop Wi-FiManual connection is usually performed by aservice technician. Because the technician usesthe buttons on your remote key to connect thevehicle, it is important that you bring a key withbuttons when taking the vehicle in to a workshop.Pressing the lock button on the remote key threetimes will connect the vehicle to the workshop'sWi-Fi network. When the car is connected to a Wi-Fi network, the
symbol appears in the center display.
WARNING
The vehicle may not be driven when it is con- nected to the workshop's networks and sys-tems.
Related information
• Handling system updates via Download Cen- ter (p. 551)
• Scheduling service and repairs (p. 552)
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MAINTENANCE AND SERVICE
* Option/accessory.
552
Canceling software download
–Tap the checkbox in the activity indicator that replaced the Install button when the down-
load began.
Note that only a download can be cancelled. An installation cannot be cancelled once it hasbegun.
Deactivating the background search for software update
Automatic background searching for softwareupdates is activated as the default factory setting,but the function can be deactivated. 1. Tap
Settings in the center display's Top
view.
2. Tap
SystemDownload Center.
3. Tap to deselect
Auto Software Update.
Related information
• Download Center (p. 551)
• Internet-connected vehicle
* (p. 487)
• Navigating in the center display's views (p. 113)
Vehicle status
The vehicle's general status can be displayed in the center display along with the option to schedule service 3
.
The Car status app is started
from the center display's App view and has four tabs:
•Messages - status messages
•
Status - engine oil level check
•
TPMS - tire inflation pressure check
•
Appointments - appointment information
and vehicle information 3
.
Related information
• Handling messages saved from the instru- ment panel (p. 105)
• Checking and filling engine oil (p. 560)
• Tire pressure monitoring system
* (p. 517)
• Scheduling service and repairs (p. 552)
• Sending vehicle information to the workshop(p. 554)
• Navigating in the center display's views(p. 113)
Scheduling service and repairs4
This service offers a convenient way to schedule service and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases if the vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.
To use the service
• Create a Volvo ID and register the Volvo IDto the vehicle.
• To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
• To send and receive appointment informa-tion, the vehicle must be connected to the Internet 5
.
Book serviceWhen you schedule service from your vehicle, theinformation is sent via your Internet connection 5
.
Submit an appointment request whenever you need service or when a message regarding theneed for service or repairs has been displayed in
3 Certain markets only.
4 Certain markets only.
5 There may be a charge for transmitting data over the Internet, depending on your service plan.
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* Option/accessory.
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Hood completely closed. The illustration is generic - details may vary according to vehicle model.
WARNING
Never drive with the hood open! If there are any indications while driving that the hood is not completely closed, stop imme-diately and close it securely.
Related information
• Engine compartment overview (p. 559)
• Door and seat belt reminders (p. 51)
Climate control system service Service and repairs on the air conditioning sys- tem should only be done by an authorized work-shop.
Troubleshooting and repairsThe air conditioning system contains a fluores- cent tracer substance. Ultraviolet light is used tosearch for leaks in the system. Volvo recommends contacting an authorized Volvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains the refrigerant R134a under pressure. Serviceand repairs to the system should only be doneby an authorized workshop.
Related information
•Volvo's service program (p. 548)
Replacing a windshield with head-
up display
*
Vehicles with a head-up display have a special type of windshield that meets the requirementsfor displaying projected information.
Volvo recommends contacting an authorized Volvo workshop for assistance replacing thewindshield. The correct type of replacementwindshield must be used in order for the head-updisplay to function properly.
Related information
• Head-up display
* (p. 140)
• Cleaning the head-up display
* (p. 591)
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Engine compartment overview
This overview shows some service-related com- ponents.
The layout of the engine compartment may vary depend- ing on model and engine variant.
Coolant expansion tank
Brake fluid reservoir (located on the driver's side)
Washer fluid filler pipe 11
Fusebox
Air filter
Engine oil filler pipe
WARNING
Bear in mind that the cooling fan (located at the front of the engine compartment behindthe radiator) may start or continue runningautomatically up to about 6 minutes after theengine is turned off. Always entrust engine washing to a workshop – an authorized Volvo workshop is recom-mended. If the engine is hot, there is a risk offire.
WARNING
The ignition system works with extremely high and dangerous voltages. The vehicle electrical system should always be in ignition mode
0
when work in being performed in the engine compartment. Do not touch any spark plugs or ignition coils when the vehicle electrical system is in igni- tion mode II or when the engine is warm.
Related information
• Opening and closing the hood (p. 557)
• Filling washer fluid (p. 606)
• Refilling coolant (p. 562)
• Fuses in the engine compartment (p. 580)
• Checking and filling engine oil (p. 560)
• Ignition modes (p. 397)
Engine oil
For the recommended service intervals and war- ranties to be applied, an approved engine oilmust be used.
Volvo recommends:
11 Fill the washer fluid at regular intervals, e.g. when refueling.
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MAINTENANCE AND SERVICE
560If the engine oil is not checked regularly and the level becomes low, this could cause seriousengine damage.
CAUTION
To satisfy the requirements for the engine's service intervals, all engines are factory-filledwith a specially adapted synthetic engine oil.Great care has been put into the choice of oil,with consideration given to service life, starta-bility, fuel consumption and environmentalimpact. For the recommended service intervals to apply, an approved engine oil must be used.Only use the prescribed oil grade to top off orchange the oil. Otherwise, there is a risk ofthe vehicle's service life, startability, fuel con-sumption and environmental impact beingaffected. Failure to use engine oil of the prescribed grade and viscosity could cause damage toengine-related components. Volvo Car Corpo-ration disclaims warranty liability for such typeof damage. Volvo recommends entrusting oil changes to an authorized Volvo workshop.
Volvo uses different systems to warn if the oil level is too low/high or the oil pressure is low. Onengine variants with an oil pressure sensor, a
warning symbol is displayed in the instrument panel when oil pressure is low
. On engine
variants with an oil level sensor, the
warn-
ing symbol in the instrument panel and display messages are used to alert the driver. Someengine variants have both systems. Contact aVolvo retailer for more information. Change the engine oil and oil filter according to the schedule specified in the Warranty and Main-tenance Records Information booklet. Oils of ahigher grade than that specified may be used. Ifthe vehicle is driven in adverse conditions, Volvorecommends using an oil with a higher gradethan that specified.
Related information
• Checking and filling engine oil (p. 560)
• Engine oil specifications (p. 618)
Checking and filling engine oil
The engine oil level is monitored by an electronic oil level sensor.
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Filler pipe12
.
It may be necessary to top up engine oil between regularly scheduled services. No action is necessary with regard to engine oil level until a message appears in the instrumentpanel.
WARNING
If this symbol is shown together with the message Engine oil level
Service required, visit a workshop
– an authorized Volvo workshop is
recommended. The oil level may be too high.
CAUTION
If this symbol is shown together with a message about low oil level, for example
Engine oil level low
Refill 1 liter, fill only with the indi-
cated volume, e.g. 1 liter (1 quart).
WARNING
Do not spill oil on the hot exhaust pipes as this could cause a fire.
Viewing oil level in the center displayThe oil level can be viewed using the electronic oil level gauge in the center display once thevehicle has been started. The oil level should bechecked regularly.
1. Open the Car status app from App view in
the center display.
2. Tap
Status to display the oil level.
Oil level graphic in the center display.
NOTE
The system cannot directly detect changes when the oil is filled or drained. The vehiclemust have been driven approximately 30 km(20 miles) and have been stationary5 minutes on a level surface and with theengine off before the correct oil level will bedisplayed.
12
Engines with an electronic oil level sensor do not have a dipstick.