2018 VOLKSWAGEN UP! change

Changing engine oil
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil must be changed regularly in accordance with the data given in the service
schedule.
The engine oil and filter should always be changed, and used oil disposed of, by a qualified
workshop due to the special tools and knowledge required. Volkswagen recommends using a
Volkswagen dealership for this purpose.
More details on the service intervals can be found in the service schedule.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does
not mean that the engine oil should be changed more frequently.
Before changing the engine oil, first find out where old oil can be disposed of properly near
you.
Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Coolant
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp for coolant
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
Never carry out any work on the engine coolant system if you are not familiar with the requisite
procedures, or if you do not have access to the correct tools, operating equipment and fluids ⇒.
The work should be carried out by a qualified workshop if you are uncertain. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
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Charging, replacing, disconnecting and connecting the vehicle battery
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Charging the battery
The vehicle battery should be charged by a qualified workshop, as the technology used in factory-
fitted batteries requires voltage-limited charging ⇒. Volkswagen recommends using a
Volkswagen dealership for this purpose.
Replacing a vehicle battery
The battery has been developed to suit the conditions of its location and has special safety
features. If a vehicle battery has to be replaced, discuss the electromagnetic compatibility, size and
necessary servicing, output and safety requirements for the new vehicle battery with a Volkswagen
dealership before purchase. Volkswagen recommends that the vehicle battery is changed by a
Volkswagen dealership.
Only maintenance-free vehicle batteries compliant with the standards TL 825 06 and VW 7 50 73
should be used. These standards must be dated April 2008 or later.
Vehicles with start/stop system ⇒ Pull-away assist systems are equipped with a special vehicle
battery. These vehicle batteries may only be replaced by a vehicle battery with the same
specifications.
Disconnecting the vehicle battery
Please note the following if the vehicle battery has to be disconnected from the electrical system in
the vehicle:
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Cleaning and changing windscreen wiper blades
Fig. 126 Changing the windscreen wiper blades
Fig. 127 Changing the rear window wiper blade
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The factory-fitted windscreen wiper blades are coated with graphite. The graphite coating ensures
that the windscreen wiper blade moves quietly over the windscreen. If the graphite coating is
damaged, the windscreen wiper will become louder.
Check the condition of the wiper blades on a regular basis. Rubbing wiper blades should be
changed if damaged or cleaned if dirty ⇒.
Damaged wiper blades should be replaced immediately. Windscreen wiper blades can be bought
from a qualified workshop.
Cleaning windscreen wiper blades
Note for the front windscreen wiper: move the wiper arms to the service position before lifting
them ⇒ Windscreen wiper and washer.
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The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it
on to any scrapping company later engaged. In this way, environmentally compatible disposal
should be guaranteed for all vehicles, including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment require a camera or sensor, which is located on the
inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera
or sensors has been damaged, e.g. by stone impact, the windscreen must be replaced. Repairing
the crack can lead to malfunction or functional faults in the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a
qualified workshop.
Repairs and faults in the airbag system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Repairs and modifications must always be carried out according to Volkswagen specifications⇒
.
Modifications and repairs to the front bumper, the doors, the front seats, the roof, or the bodywork
should be carried out by a qualified workshop. System components and airbag system sensors can
be located on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the
event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using tyre/rim combinations that have not been approved
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on
the springs, struts and shock absorbers could change the forces that are measured by the airbag
sensors and sent to the electronic control unit. Some changes to the suspension could cause the
forces measured by the sensors to increase. This can lead to the airbag system being triggered in
collision scenarios where it normally would not be triggered if modifications to the suspension had
not been made. Other modifications can cause the forces measured by the sensors to decrease,
therefore preventing the airbag system from being triggered when it should have been.
Retrofitting two-way radios
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Incorrect repairs and modifications can cause functional problems and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and
severe injuries.
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Event data recorder
The vehicle is not fitted with an event data recorder.
Event data recorders temporarily store vehicle information. This provides precise information in the
event of an accident. In vehicles with an airbag system, data that might be relevant in the event of
an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed.
The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is covered
by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as lane change flash, single door unlocking and displays, can be reprogrammed using special
workshop equipment. If this is the case, the descriptions in your vehicle wallet will no longer
correspond with the original functions. Volkswagen recommends that you have any reprogramming
confirmed in the service schedule under Workshop comments.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
A diagnostic interface for reading the event memories is located in the vehicle interior ⇒. Data
relating to the function and status of the electronic control units are stored in the event memory.
Additional information on the stored data is available from qualified workshops.
The diagnosis interface is located behind near the fuse box in the footwell on the driver side.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an on-going basis.
Using a mobile telephone in the vehicle without a connection to the
external aerial
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio
waves, which may also be termed "high-frequency energy". Current scientific literature warns us
that radio waves can be harmful to human beings if they exceed certain limits. Government bodies
and international committees have introduced threshold values and guidelines to ensure that
electromagnetic radiation produced by mobile telephones does not pose a hazard to health.
However, there is no proven scientific evidence that demonstrates that cordless telephones are
absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile
telephones, by taking steps to reduce the level of personal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle,
the level of electromagnetic radiation could be higher than when the mobile telephone is connected
to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable
additional functions of Bluetooth compatible mobile telephones, this will satisfy the legal
requirements in many countries which permit the use of a mobile telephone in a vehicle only if a
hands-free unit is used.
The hands-free system of the portable navigation device (delivered by VolkswagenyfLQ\RXUYHKLFOH
has been developed for mobile telephones that are compatible with Bluetooth⇒ Portable
navigation device. Mobile telephones must be located in a suitable telephone holder or be stored
securely in the vehicle. If a telephone holder is used it must be securely attached to the base plate.
This is the only way to ensure that the mobile telephone is securely attached to the dash panel and
always within reach of the driver. Depending on the hands-free system, the connection between the
mobile telephone and the external aerial is established either via the telephone holder or via an
existing Bluetooth connection between the mobile telephone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external
telephone aerial reduces the electromagnetic radiation generated by the telephone which could
affect the human body. Using an aerial also improves the quality of the signal.
Incorrect use of the diagnostic interface can cause faults, which can result in accidents and
serious injuries.
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In the event of a flat tyre, park your vehicle on a firm and level surface at a safe distance
from the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
With an automated manual gearbox, move the selector lever to D or R with the ignition on
Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Ensure that all vehicle occupants exit the vehicle and proceed to a safe position, e.g.
behind the safety barrier.
Chock the wheel opposite the wheel being worked on with a stone or a similar object.
Remove any items of luggage in the luggage compartment.
Remove the spare wheel or temporary spare wheel and vehicle toolkit from the luggage
compartment.
Remove the hubcaps Hubcaps.
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered without a factory-fitted jack or box spanner. If this is the case, the wheel
should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. Seek expert assistance if both tyres on one side of the
vehicle, both tyres on one axle, or all tyres are damaged.
Only change the wheel yourself when the car is parked in a safe place, you are familiar with the
necessary steps and safety procedures and you have access to all the correct tools. Seek expert
assistance if this is not the case.
Additional information and warnings:
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Find a firm and level surface suitable for lifting the vehicle.
Stop the engine, select a gear on a manual gearbox or with an automated manual
gearbox, move the selector lever to D or R with the ignition switched onChanging gear
then apply the handbrake firmly Braking, stopping and parking.
Chock the wheel diagonally opposite using the collapsible chocks or other suitable objects.
Loosen the wheel bolts on the wheel that is being changed Wheel bolts.
Find the jacking point under the vehicle which is closest to the wheel that is being
changed.
Raise the vehicle jack until it just fits under the jacking point of the vehicle.
Ensure that the foot of the jack is resting securely on the ground with its whole surface and
that the foot of the jack is positioned precisely, i.e. vertically beneath the point of
application .
Position the vehicle jack. At the same time, continue to crank the claw up until it is in
position around the vertical rib underneath the vehicle .
Lifting the vehicle with the jack
Fig. 154 Jacking points for the vehicle jack (mirrored on the right-hand side of the vehicleyf
Fig. 155 Vehicle jack at the rear left-hand side of the vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The jack may be applied only at the jacking points shown (markings on the bodyyf ⇒ Fig. 154.
Always use the jacking point closest to the wheel you are working on ⇒.
Raise the vehicle using only the designated jacking points.
Checklist
To ensure your own safety and that of your passengers, observe the following actions in the
specified order ⇒:
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause
accidents, serious injury, and loss of control of the vehicle.
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Park the vehicle on a firm and level surface at a safe distance from the flow of traffic.
Apply the handbrake firmly Braking, stopping and parking.
Turn the light switch to position 0 Lights.
Shift the turn signal lever to neutral Lights.
Automated manual gearbox: move the selector lever to D or R Changing gear.
Stop the engine and remove the vehicle key from the ignition Starting and stopping the
engine.
Manual gearbox: select a gear Changing gear.
Leave the defective bulbs to cool down.
Check to see if a fuse has blown Fuses.
Follow the instructions to change the affected bulb . Always use identical bulbs with the
same designation. The designation is inscribed on the bulb, either on the glass part or on
the base.
Do not touch the glass part of the bulb with unprotected fingers. The heat of the bulb would
cause the fingerprint to evaporate and condense on the reflector. This will impair the
brightness of the headlight.
After changing the bulb, check to ensure that the bulb is working properly. If the bulb is not
working properly, the bulb may not have been inserted properly or may have failed again,
or the connector may have been inserted incorrectly.
Any time you change a bulb in the front of the vehicle, the headlight settings should be
checked by a qualified workshop.
Information on changing bulbs
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
Always carry out the following actions for changing a bulb in the given order ⇒:
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
WARNING
Changing the bulb incorrectly can cause accidents and serious injuries.
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