Checking the engine oil level and refilling engine oil
Fig. 274 Oil dipstick with markings.
r-111 First read and observe the Introductory L-W! information and safety warnings & on page 353.
Checklist
Carry out the steps in the specified order &:
1. With the engine at operating temperature, park the vehicle on a level surface to ensure that the engine oil reading is correct.
2. Switch off the engine and wait a few mi-nutes for the engine oil to flow back into the sump.
3. Open the bonnet&. 350.
4. Identify the engine oil filler cap and oil dip-stick. The engine oil filler opening bears the symbol 'l!:r. on the cap 275 and the oil dipstick has a coloured handle. If you can-not find the cap and dipstick please contact a qualified workshop.
5. Pull the dipstick out of the guide tube and wipe it off with a clean cloth.
6. Insert the oil dipstick into the guide tube again as far as it will go. If there is a mark-ing on the oil dipstick, this marking must fit in the corresponding groove at the top end of the guide tube when inserting.
7. Pull the dipstick out again and read the en-gine oil level on the dipstick 274 as follows:
@: do not refill oil Continue to step 15.
@: oil can be refilled (approximately 0.5 1). Continue to step 8 or 15.
©: oil must be refilled (approximately 1.0 1). Continue to step 8.
356 I Cleaning and maintenance
Fig. 275 in the engine compartment: engine oil filler cap (illustration).
8. After reading the oil level, push the oil dip-stick back into the guide tube as far as it will go.
9. Unscrew the engine oil filler opening cap =>Fig. 275.
1 0. Using only the engine oil approved by Volkswagen expressly for this engine, top up the oil in small gradual amounts (no more than 0.5 1).
11. To avoid overfilling, wait for approximately one minute after each pour to allow the en-gine oil to flow into the oil sump up to the marking on the engine oil dipstick.
12. Read the engine oil level from the dipstick again before refilling with a further small quantity of engine oil. Never overfill engine oil
13. After the refilling procedure, the engine oil level should be at least in the centre of area =>Fig. 274 @,but never above area®
14. After refilling, screw the engine oil filler cap back on correctly.
15. Re insert the oil dipstick correctly into the guide tube as far as it will go.
16. Close the bonnet correctly & 350.
A WARNING
Engine oil can Ignite if it comes into contact with hot engine components. lt can cause fires, burns and other serious Injuries.
A WARNING (Continued)
• Always allow the engine to cool down completely to avoid burns.
• Avoid raising your arms when removing the oil drain plug with your fingers to help prevent oil from running down your arm.
• Use a suitable container when draining the used oil. it must be at least large enough to hold the entire quantity of engine oil re-quired for refilling.
• Never store engine oil in empty food con-tainers, bottles or any other non-original con-tainers as people finding these containers may not know that they contain engine oil.
Coolant
o:::n Introduction
This chapter contains information on the following subjects:
Warning lamp and coolant temperature display . . . . . . . . . . . . . . . . . . . . . . . . . 359
Coolant specification . . . . . 360 Checking the coolant level and refilling coolant . . . . . . . . . . . . . 361
Never carry out any work on the engine coolant system if you are not familiar with the requisite pro-cedures, or if you do not have access to the cor-rect tools, operating equipment and fluids &. The work should be carried out by a qualified work-shop if you are uncertain. Volkswagen Commercial Vehicles recommends using a Volkswagen Com-mercial Vehicles dealership for this purpose.
Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
• Towing a trailer 139
• Preparation for working in the engine compart-ment 350
• Accessories, modifications, repairs and renewal of parts =>page 394
358 I Cleaning and maintenance
A WARNING (Continued)
• Engine oil is toxic and must be stored out of the reach of children.
r:Q:.. Before changing the engine oil, first find out W where old oil can be disposed of properly near you.
Used oil must be disposed of in accordance W with regulations governing the protection of the environment. Never dispose of old oil in loca-tions such as gardens, woods, sewerage systems, on streets and roads, or in rivers and waterways.
Engine coolant is poisonous and can cause serious Injuries.
• Engine coolant should only be kept in sealed original containers In a safe place.
• Never store engine coolant In empty food containers, bottles or any other non-original containers as people finding these containers may then drink the engine coolant.
• The engine coolant must be stored out of the reach of children.
• Please note that the amount of correct coolant additive used must be sufficient for the lowest ambient temperature that you ex-pect the vehicle to be exposed to.
• Coolant can freeze at extremely cold out-side temperatures, causing the vehicle to break down. Vehicle occupants with Inade-quate winter clothing could then freeze to death as the heating will also no longer func-tion.
Coolant and coolant additives can pollute the W environment. Spilt service fluids must be col-lected then disposed of properly and in an environ-mentally responsible way.
Coolant specification
r-l"'n First read and observe the Introductory l..-J,::,U Information and safety warnings & on page 358.
The cooling system is filled at the factory with a mixture of specially prepared water and at least 40% coolant additive G 13 (fl-VW 774 J). The coolant additive is dyed purple. This mixture of wa-ter and coolant additive gives the necessary frost protection down to -2s•c (-13.F) and protects the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and raises the boiling point of the coolant.
In order to protect the coolant system, the propor-tion of coolant additive must always be at least 40%, even if anti-freeze is not required in warm weather and warm climates.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can be increased. However, the percentage of coolant additive should not exceed 60%, as this would re-duce the frost protection and the cooling effect.
When refilling the coolant, a mixture of distilled water and at least 40% coolant additive G 13 or G 12 plus-plus (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain the optimum corrosion protection =>(]). Mixing G 13 with the coolant additives G 12 plus (Tl-VW774 F), G 12 (dyed red) orG 11 (dyed blue-green) will significantly decrease the level of corro-sion protection and should therefore be avoided =>
Insufficient anti-freeze In the coolant system can cause the engine to break down and cause serious Injuries.
• Please note that the amount of correct coolant additive used must be sufficient for the lowest ambient temperature that you ex-pect the vehicle to be exposed to.
• Coolant can freeze at extremely cold out-side temperatures, causing the vehicle to break down. Vehicle occupants with Inade-quate winter clothing could then freeze to death as the heating will also no longer func-tion.
360 I Cleaning and maintenance
CD
Never mix genuine coolant additives with other coolants that have not been approved by Volks-wagen. Mixing other coolants could cause seri-ous damage to the engine and cooling system.
• If the liquid in the coolant expansion tank is brown instead of purple, for example, G 13 has been mixed with another unsuitable engine coolant. The coolant must be changed as soon as possible if this Is the case. Failure to ob-serve this point can result In serious faults or engine damage.
Coolant and coolant additives can pollute the "7!1:5 environment. Spilt service fluids must be col-lected then disposed of properly and in an environ-mentally responsible way.
Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
CD
• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
CD
Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash.
Cleaning and caring for chrome and aluminium trim parts
r-('n First read and observe the Introductory l..Jo:-1.1 Information and safety warnings & on page 380.
• Use a damp, clean, lint-free and soft cloth to clean the surfaces.
• For heavy soiling use a special solvent-free cleaning product.
• Polish the chrome and aluminium trim parts us-ing a soft, dry cloth.
CD
To ensure that the chrome and aluminium parts are not damaged:
• Do not clean or polish In direct sunlight.
• Do not clean or polish in sandy or dusty en-vironments.
CD
• Do not use any abrasive care products (e.g. cream cleaners).
• Never clean with Insect sponges, rough kitchen sponges or similar products.
• Do not polish any dirty surfaces.
• Do not use solvent-based cleaning prod-ucts.
• Do not use hard wax.
CD
Chrome rims or wheel covers may also have an additional varnish finish and should not be treated using chrome or aluminium cleaning agents or chrome or aluminium polish. A nor-mal commercially available paint cleaning product should be used instead.
r-('n First read and observe the introductory l..Jo:-1.1 information and safety warnings & on page 380.
Decorative film is a design feature and is made up of soft polyvinyl chloride (PVC).
In the areas of the vehicle where there is decora-tive film, the underlying paint layer is protected from weather and environmental conditions.
If the decorative film remains on the vehicle for a long time, the appearances of paint on the area protected by the decorative film and the area not covered by the film may begin to show differences. This can usually be rectified by polishing.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles partner or workshop as to a suitable care product.
Durability of the decorative film
Environmental conditions such as sunlight, mois-ture, pollution, stone impact, etc. affect the durabili-ty and colour of the decorative film. Signs of wear and age are normal and do not indicate a defect in quality.
After the decorative film is fitted, bubble formation may appear due to strong summer heat for exam-ple. These bubbles will usually go away without in-tervention. This will not limit the serviceability of the film in any way.
In warm or moderate climates slight bubble forma-tion may be noticeable after two or three years. In warm or hot climates the decorative film can show signs of wear and slight bubble formation may ap-pear after just one year.
Decorative film may become faded within one year in very hot climates, particularly when there is a build-up of heat due to exposure to sunlight.
Cleaning the decorative film
Decorative film is suitable for automatic car washes provided you do not select a programme with hot wax.
Please pay attention to the information and notes on washing the vehicle =>page 381 and on wash-ing using a high-pressure cleaner =>page 382.
When using presprays and vapour jets always maintain a distance of at least 20 cm between the spray nozzle and the decorative film =>CD.
Insect residue, bird droppings, road dirt, industrial deposits. tar, soot, road salt and other aggressive deposits can cause damage to the decorative film.
The longer the aggressive deposits remain on the decorative film, the worse the negative impact will be. High temperatures (for instance in strong sun-light) accelerate the corrosion process. Immediate-ly wash the vehicle thoroughly using warm water or soapy water =>CD. .,.
Vehicle care and maintenance 385
should be replaced at a qualified workshop. Volks-wagen Commercial Vehicles dealers are kept up to date with regard to any changes.
A WARNING
Unsuitable service fluids and consumables, and the Incorrect use of these fluids and con-sumables, can cause accidents, serious inju-ries, burns or poisoning.
• Service fluids must be kept In their origi-nal sealed container.
• Never store service fluids In empty food containers, bottles or any other non-original containers as people finding these containers could drink them.
• Keep children away from all service fluids and consumables.
• Always read and follow the Information and warnings on the service fluid packaging.
Repairs and technical modifications
.....-T'n First read and observe the Introductory l-J,::JJ Information and safety warnings & on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications =:ob:,!
Unauthorised modifications to the electronic com-ponents or software in the vehicle may cause faults. As the electronic components are linked to-gether in networks. other systems may be affected by the faults. This can seriously impair safety, lead to excessive wear of components, and also invalid-ate the type approval for the vehicle.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly.
The Volkswagen Commercial Vehicles dealer can-not be held liable for any damage caused by tech-nical modifications and/or work performed incor-rectly. This is also not covered by the Volkswagen guarantee.
3961 Clt!aning and maintenance
A WARNING (Continued)
• When using products that give off harmful fumes, always work outdoors or In a well-ventilated area.
• Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids for vehicle care. They are toxic and highly flam-mable. They could cause fires and explo-sions.
CD
• Only use suitable service fluids for refilling. Never use the wrong service fluid. Failure to observe this warning can result In serious mal-functions and engine damage.
• Optional equipment and other accessories In front of the air Inlet reduce the cooling effect of the coolant. The engine may overheat at high ambient temperatures and high engine loads.
Leaking service fluids can pollute the envi-C!IS ronment. Spilt service fluids must be collec-ted in suitable containers and disposed of properly and with respect for the environment.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must en-sure that these parts (fittings) adhere to the stipula-ted environmental laws and regulations, particular-ly the EU directive 2000/53/EC concerning end-of-life vehicles and EU directive 2003/11/EC concern-ing the restriction on the marketing and use of cer-tain dangerous substances and preparations.
The vehicle owner should keep all assembly docu-mentation for these auxiliary fittings, and pass it on to any scrapping company later engaged. This is to facilitate environmentally responsible disposal for all vehicles, Including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment re-quire a camera or sensor, which Is located on the inside of the windscreen near the interior mirror. If the windscreen in the viewing field of the camera ,..
• Use unleaded petrol only.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads 443.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed Immediately. The vehicle should be inspected at
Diesel particulate filter
r-f'n First read and observe the Introductory L-J,:,.IJ Information and safety warnings & on page 407.
The diesel particulate filter filters out soot particles in the exhaust gas. The soot particles gather in the filter and are burnt under high temperatures peri-odically (regeneration). Heat produced can warm the engine.
Regeneration can cause noises, light smells and delay in radiator fan irrespective of the outside temperature, even after the engine is switched off.
To assist the regeneration of diesel particle filter, Volkswagen recommends that you avoid making only short journeys. In vehicles with a DSG® dual clutch gearbox the engine speed can increase while the vehicle is being driven. However, the indi-cator lamp • will not light up.
Observe the following points to ensure that the ex-haust system and the diesel particulate filter will work properly for a long time:
the nearest qualified workshop. If this happens, un-bumt fuel can enter the exhaust system and es-cape into the atmosphere. The catalytic converter can also be damaged by overheating.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used. <1
• Only use diesel with low sulphur levels 343.
• Never use biodiesel, petrol or heating oil.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads =page 443.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used.
m Note for courier vehicles: vehicles with diesel l!J particulate filter are identified accordingly with
Vehicle care and maintenance 409
• Clean the area around the fastening holes of the spare wheel.
• Position the spare wheel.
• Insert the anti-theft wheel bolt using the adapter at position 298 @or® and tighten it slight-ly.
• Screw in all the other wheel bolts in a clockwise direction and use the box spanner to tighten them gently.
• Lower the vehicle with the jack.
• Use the box spanner to tighten all the wheel bolts securely in a clockwise direction &. Do not tighten the bolts in clockwise or anticlockwise se-quence. Tighten them in diagonal sequence.
• Fit the cover caps, centre covers or wheel cov-ers 417.
After changing a wheel
rl'l1 First read and observe the Introductory L-.lo:.ll Information and safety warnings & on page 420.
• If necessary, clean the vehicle tools and stow them safely in the vehicle 416.
• Stow the spare wheel or the removed wheel safely under the vehicle.
Breakdown set
CQJ Introduction
This chapter contains information on the following subjects:
Storing . . . . . . . . . . . . . . . . . . . . 426
Contents of the breakdown set . . . . . . . . . . . . 427 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Sealing and inflating tyres . . . . • . . . . . . . 428
Test after driving for 10 minutes . . . . 429
You can use the breakdown set (tyre mobility set) to safely seal any tyre damage caused by foreign bodies or punctures (up to 4 mm (0.16 Inches) in diameter). Do not remove foreign objects (e.g. screws or nails) from the tyrel
Once the sealant has been added to the tyre, the tyre pressure must be checked again after approxi-mately 10 minutes of driving.
,A WARNING
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehi-cle, cause accidents and serious Injuries.
• Always keep all wheel bolts and threads In the wheel hubs clean and free from oil and grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
• The hexagonal socket In the screwdriver handle should only be used for turning wheel bolts, not use for loosening or tightening them.
• The damaged wheel should be replaced as soon as possible.
m In vehicles with a tyre monitoring system, the L!..J system may have to "re-learn" if new tyres are fitted 318.
Only use the breakdown set if the car is parked in a safe place, you are familiar with the required ac-tions and safety procedures, and you have access to the correct breakdown set. Seek expert assis-tance if this is not the case.
The tyre sealant must not be used:
• If the rim is damaged.
• If the outside temperature is below -2o•c (-4 ·F).
• If there are cuts or punctures in the tyre that are larger than 4 mm. .,.
Practical tips 425