2018 VOLKSWAGEN TIGUAN fuel

Engine oil
Introduction
This chapter contains information on the followingsubjects:
⇒ Engine oil specification
⇒ Changing the engine oil
⇒ Engine oil consumption
⇒ Checking the engine oil level and refilling the engine oil
⇒ Troubleshooting
Leaking or spilt engine oil can pollute the environment. Spilt service fluids must be collected
then disposed of properly and in an environmentally responsible way.
Engine oil specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The correct engine oil is important for the function and service life of the engine. A special high
quality multigrade oil has been filled at the factory and this can normally be used as an all-season
oil.
If possible, use only Volkswagen-approved engine oil ⇒. To comply with flexible oil change
service requirements, refill only with approved flexible service engine oil that meets the
corresponding VW standard. The engine oils listed are multigrade high-lubricity oils.
Engine oils are constantly being developed and improved. Volkswagen dealerships are kept up to
date on all innovations. Volkswagen therefore recommends having engine oil changes done by a
Volkswagen dealership.
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas
treatment systems, but also to fuel quality. Due to the way in which a combustion engine works,
engine oil always comes into contact with combustion residues and fuel, which has a knock-on
effect on the ageing process of the oil.
The quality of fuels can vary greatly between individual markets and this must be taken into account
when selecting the correct engine oil.
Never mix coolant additive or other unsuitable additives into the windscreen washer fluid.
These may leave an oily film on the screen, restricting the field of vision.
•Use clean, clear water (not distilled wateryfZLWKDZDVKHUIOXLGUHFRPPHQGHGE\
Volkswagen.
•A suitable anti-freeze agent should be added to the windscreen washer fluid if
necessary.
WARNING
•Never mix other cleaning agents with the cleaning agents recommended by
Volkswagen. This can cause the ingredients to separate and block the windscreen
washer jets.
•When topping up service fluids, please ensure that you pour the correct service fluids
into the correct openings. The use of incorrect service fluids could result in serious
malfunctions and engine damage.
NOTICE
Incorrect handling of engine oil can cause serious burns and other injuries.
•Always wear eye protection when handling engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
•Engine oil must be kept in the closed original container. This also applies to used oil
until it is disposed of.
•Never use empty food containers, bottles or other containers to store engine oil as
other people may then drink the engine oil.
•Regular contact with engine oil can damage the skin. Skin that has been in contact with
engine oil should be washed thoroughly with water and soap.
•Engine oil becomes extremely hot when the engine is running and can scald skin
severely. Always allow the engine to cool down.
WARNING

The use of engine oils compliant with the VW 504 00, VW 507 00 and VW 508 00 specifications
requires a fuel quality compliant with EN 228 (petrolyfDQG(1GLHVHO\f, or fuel of an equivalent
quality. Engine oils compliant with VW 504 00, VW 507 00 and VW 508 00 are therefore
unsuitable for use in a large number of markets.
If the engine has been filled with engine oil in accordance with the standards W 502 00, VW 504 00
and VW 507 00, a sticker with the relevant information will be located on the lock carrier in the
engine compartment. Observe this information!
Permitted engine oil specifications ⇒Alternative engine 
oil 
specifications⇒
Engine typeFlexible
service QI6
(LongLifeyf
Fixed service QI1,
QI2, QI3, QI4, QI7
(based on
time/distance
travelledyf
Only in the EU, 
Switzerland, 
Norway, Japan 
and Australia.
Petrol engines
VW 508 00
Alternatively:
VW 504 00
VW 502 00VW 504 00
Diesel engines with
diesel particulate
filter
VW 507 00VW 507 00–
Diesel engines
without diesel
particulate filter
VW 507 00VW 505 01VW 507 00
Volkswagen recommends . Volkswagen recommends Volkswagen genuine engine
oils.
Alternative engine oil specifications may only be used in fixed services QI1, QI2, QI3, QI4 and
QI7, and only when fuel of a quality compliant with EN 228 (petrolyfDQG(1GLHVHO\f, or fuel of
an equivalent quality, is available in the particular country.
The engine oil VW 502 00 must be used if the fuel grade does not comply with EN 228.
Using VW 504 00 instead of VW 508 00 may cause the vehicle's emissions values to increase
slightly.
You can also check with a qualified workshop if you are unsure whether your vehicle is equipped
with a diesel particulate filter. Volkswagen recommends using a Volkswagen dealership for this
purpose.
Changing the engine oil
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil must be changed on a regular basis. Always observe the service intervals applicable
for your vehicle ⇒ Service.
The engine oil and filter change should be carried out by a qualified workshop due to the special
tools and knowledge required, this also applies to the disposal of used oil. Volkswagen
recommends using a Volkswagen dealership for this purpose.
Please read the notes on the service intervals ⇒ Service.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does
not mean that the engine oil should be changed more frequently.
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•Do not add any additional lubricants to the engine oil. Any damage caused by the use
of such additives is not covered by the warranty.
•Only those engine oil specifications that have been approved for use with the engine
should be used. Using other engine oils can cause engine damage.
•Another engine oil can be used in the event of an emergency if the listed engine oils are
not available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the
following engine oil may be used only once until the next oil change:
- Petrol engines: standards ACEAA3/B4 or API SN (API SMyf.
- Diesel engines: standards ACEA C3 or API CJ-4.
NOTICE
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Before changing the engine oil, first find out where old oil can be disposed of properly near
you.
Used oil must be disposed of in accordance with regulations governing the protection of the
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on
streets and roads, or in rivers and waterways.
Engine oil consumption
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Engine oil consumption can vary from engine to engine and can change during the working life of
an engine.
The vehicle may consume up to 1.0 litre of engine oil per 2,000 km, depending on how you drive
and the conditions in which the car is used. In new vehicles, consumption is likely to be higher for
the first 5,000 km. The engine oil level must therefore be checked at regular intervals, preferably
when refuelling and before long journeys.
When the engine is working hard, the engine oil level should be kept within the upper permissible
area ⇒ Fig. 227Ⓒ, for instance during extended motorway journeys in summer, when towing a
trailer ⇒ Trailer towing, or when climbing mountain passes.
Checking the engine oil level and refilling the engine oil
Fig. 227 Engine oil level markings on the oil dipstick.
Fig. 228 In the engine compartment: engine oil filler cap (illustrationyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 227:
Engine oil level too high – follow the messages in the instrument cluster display or contact
a qualified workshop, if necessary.
If, in exceptional cases, you have to carry out an oil change yourself, please note the
following:
•Always wear eye protection.
•Always allow the engine to cool down completely to avoid burns.
•Avoid raising your arms when removing the oil drain plug with your fingers to help
prevent oil from running down your arm.
•Use a suitable container when draining the used oil. It must be at least large enough to
hold the entire quantity of engine oil required for refilling.
•Never store engine oil in empty food containers, bottles or any other non-original
containers as people finding these containers may not know that they contain engine
oil.
•Engine oil is toxic and must be stored out of the reach of children.
WARNING

If the tyre pressure is too low, this will increase fuel consumption and tyre wear.
When new tyres are driven at high speeds for the first time, they can expand slightly and
trigger a one-off pressure warning.
Old tyres should only be replaced by tyres that have been approved by Volkswagen for the
vehicle type.
Do not rely solely on the tyre monitoring system. Check your tyres regularly to ensure that
they are properly inflated and have no signs of damage, such as punctures, cuts, cracks, and
blisters. Remove any objects that become embedded in the tyre tread but have not penetrated into
the body of the tyre itself.
Types of tyre monitoring systems
First read and observe the introductoryinformation and safety warnings⇒
Introduction
There are two different tyre monitoring systems available for this vehicle. Their differing features are
described below:
Tyre Pressure Loss Indicator
•Monitoring of various parameters (for example rolling circumferenceyfRIDOOZKHHOVXVLQJ$%6
sensors (indirect measurementyf.
Tyre Pressure Monitoring System
•Monitoring of the tyre pressure by means of pressure sensors on each tyre valve (direct
measurementyf7\UHYDOYHPDGHRIPHWDO.
Tyre Pressure Loss Indicator
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Functional description
The Tyre Pressure Loss Indicator uses data from the ABS sensors and other functions to check the
speed of rotation and the rolling circumference of the individual wheels.
The rolling circumference can change:
•If the tyre pressure has been changed.
•If the tyre pressure is too low.
•If the tyre has structural damage.
•If the vehicle is loaded more heavily on one side.
•If snow chains have been fitted.
•If a temporary spare wheel has been fitted.
•If one wheel per axle has been changed.
The Tyre Pressure Loss Indicator may react with a delay or not display anything at all in the
event of a sporty driving style, when driving on snow-covered or icy roads or unpaved roads or
when driving with snow chains.
Synchronising the Tyre Pressure Loss Indicator
•Switch on the ignition.
•Press the button or function button, depending on version ⇒ Vehicle settings menu.
The intelligent tyre monitoring system technology cannot overcome the laws of physics,
and functions only within the limits of the system. Incorrect handling of the wheels and
tyres can lead to a sudden loss of pressure in the tyres, tread separation and even tyre
blow-out.
•Check tyre pressures regularly and always maintain the specified tyre pressure value
⇒ Tyre pressure. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent that the tread peels off and the tyre bursts.
•Always maintain the correct cold tyre pressure as specified on the sticker ⇒ Tyre 
pressure.
•Check the tyre pressure regularly when the tyres are cold. If necessary, adjust the tyre
pressure in the cold tyre to the recommended tyre pressure for the tyres installed on
your vehicle ⇒ Tyre pressure.
•Check your tyres regularly for signs of wear or damage.
•Never exceed the top speed and load permitted for the fitted tyres.
WARNING

Handling wheels and tyres
Fig. 235 Diagram showing how to swap wheels.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The wheels and tyres approved by Volkswagen have been carefully selected.
Rotating wheels front to rear
Regularly rotating the wheels as shown in the illustration ⇒ Fig. 235 is recommended to help
ensure that tyres wear evenly. All the tyres will then last for about the same time.
Volkswagen recommends having the wheels changed by a qualified workshop.
Avoiding damage to the rims and tyres
•Always drive over kerbs slowly and at a right angle.
•Check the tyre pressure regularly.
•Never exceed the top speed and load permitted for the tyres that are fitted ⇒ Tyre lettering and 
tyre type.
•Damaged or worn tyres must be replaced immediately ⇒ Tyre damage.
•Protect the wheels from contact with corrosive substances, including oils, lubricants, fuel and
brake fluid ⇒.
•Replace missing dust caps immediately.
Tyres that are older than 6 years
Tyres age through physical and chemical processes that can impair their function. Tyres that have
been stored unused for an extended period of time age quicker than tyres that are used all the time.
New tyres or tyres which are old, worn down or damaged cannot provide full levels of
vehicle control and braking power.
•Incorrect handling of wheels and tyres can reduce vehicle safety and cause accidents
and serious injuries.
•All four wheels must be fitted with radial tyres of the same type, size (rolling
circumferenceyfDQGWKHVDPHWUHDG.
•New tyres will have to be run in as they will initially have reduced grip and braking
effect. Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
•Check tyre pressures regularly when the tyres are cold, and always keep to the
specified value. If the tyre pressure is too low, it is possible that the tyre temperature
will increase to such an extent when driving that the tread peels off and the tyre bursts.
•Never drive with worn tyres or tyres that are damaged (cuts, cracks or blistersyf'ULYLQJ
with tyres in this condition can result in blown tyres, accidents and serious injuries.
Worn or damaged tyres must be replaced as soon as possible.
•Never exceed the top speed and load permitted for the fitted tyres.
•The effectiveness of the driver assist systems and brake support systems depends on
the tyre grip.
•If you notice unusual vibrations or if the vehicle pulls to one side when driving, stop
the car immediately and check the wheels and tyres for damage.
•In order to reduce the risk of losing control of the vehicle, and the risk of accident and
serious injury, never loosen the bolts on wheel rims with bolted on wheel rim rings.
•Do not use wheels or tyres if you do not know their history. Used wheels and tyres
could be damaged, even if the damage is not visible.
•Even if they have not been used, old tyres can suddenly lose pressure or burst,
especially at high speeds, and thus cause accidents and serious injuries. Avoid using
tyres that are more than six years old. If you have no alternative, drive slowly and with
extra care at all times.
WARNING

Volkswagen recommends replacing tyres that are older than 6 years with new tyres. This also
applies for tyres which appear to still be in good condition and whose tread depth has not yet
reached the minimum value stipulated by legislation ⇒.
Winter and all-year tyres also largely lose their effectiveness through ageing – regardless of the
remaining tread depth ⇒ Winter tyres.
The age of each tyre can be determined using the manufacturing date ⇒ Tyre lettering and tyre 
type.
Storing tyres
Always store tyres in a cool, dry and preferably dark place. Do not store tyres mounted on the rim
vertically.
Any tyres not fitted on rims should be kept in suitable sleeves to protect against dirt and should be
stored vertically (standing on the treadyf.
New tyres
•Drive particularly carefully for the first 600 km with new tyres as the tyres have to be run in.
Tyres that have not been run in have reduced grip ⇒ and braking effect ⇒.
•All four wheels must be fitted with tyres of the same type, size, and the same tread pattern.
Replacing tyres
•Always replace tyres at least on an axle-by-axle basis ⇒.
•Old tyres should only be replaced by tyres that have been approved by Volkswagen for the
vehicle type.
•Never use tyres with an effective size that is larger than Volkswagen-approved tyres.
Re-adapting the Tyre Pressure Loss Indicator
The Tyre Pressure Loss Indicator must be recalibrated each time one or more wheels are replaced.
This also applies for changing the wheels round, e.g. from the front to the rear ⇒ Tyre monitoring 
systems.
Vehicles fitted with a Tyre Pressure Monitoring System
If you wish to replace factory-fitted wheels, make sure that the new wheels are equipped with
sensors that are compatible with the Tyre Pressure Monitoring System ⇒ Tyre Pressure Monitoring 
System. The vehicle must be driven at a speed of over 25 km/h (15 mphyfIRUDQH[WHQGHGSHULRGVR
that the new wheels can be recognised.
Volkswagen recommends that a new valve set and set of seals is used every time the sensors are
replaced or modified.
Further information on the Tyre Pressure Monitoring System ⇒ Tyre monitoring systems.
Corrosive liquids and other substances can cause visible and invisible damage to the
tyres, which can cause the tyre to burst.
•Always keep chemicals, oils, lubricants, fuel, brake fluid and other corrosive
substances away from the tyres.
WARNING
Even if they have not been used, old tyres can suddenly lose pressure or burst, especially
at high speeds, and thus cause accidents and serious injuries.
•Avoid using tyres that are more than six years old. If you have no alternative, drive
slowly and with extra care at all times.
WARNING
New tyres will have to be run in as they will initially have reduced grip and braking effect.
•Drive particularly carefully for the first 600 km in order to prevent accidents and
serious injury.
WARNING

Tyre pressure
Fig. 236 Symbols on the tyre pressure sticker.
Fig. 237 On the driver door pillar: tyre pressure sticker (alternatively on the inside of the fuel flapyf.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Information on the sticker ⇒ Fig. 236:
Tyre pressure for the tyres on the front axle.
Tyre pressure for the tyres on the rear axle.
Note: check the tyre pressure when the tyres are cold.
Tyre pressure for partial load.
Vehicle-dependent: comfort tyre pressure for partial load.
Tyre pressure for full load.
Tyre pressure level for the spare or temporary spare wheel.
The sticker provides the correct tyre pressure for approved tyres and is located either on the driver
door pillar ⇒ Fig. 237 or inside the tank flap.
The appearance of the sticker may differ between vehicles. It may include additional tyre sizes
⇒ Tyre lettering and tyre type.
The wrong tyre pressure will have a negative effect on the vehicle's response and leads to high
levels of wear or even a burst tyre ⇒. The correct tyre pressure is particularly important at high
speeds.
Comfort tyre pressure
Depending on the vehicle, the tyre pressure sticker may show details of a comfort tyre pressure
⇒ Fig. 236③. The comfort tyre pressure allows increased driving comfort. Fuel consumption may
increase when driving with comfort tyre pressure.
Checking the tyre pressure
•Check the tyre pressure at least once a month.
The use of unsuitable or damaged rims can impair vehicle safety and cause accidents and
serious injury.
•Only use rims that have been approved for the vehicle.
•Replace wheel rims in the event of damage.
WARNING
Incorrect loosening and tightening of the bolts on rims with bolted-on rings can cause
accidents and serious injury.
•Never remove the bolts on rims with bolted-on rings.
•All work on rims with bolted-on rings must be carried out by a qualified workshop.
Volkswagen recommends using a Volkswagen dealership for this purpose.
WARNING

•Always check the tyre pressure when the tyres are cold. The specified tyre pressure applies to
cold tyres. Tyre pressure is always higher in warm tyres than it is in cold tyres. For this reason,
never reduce the pressure in warm tyres to adjust the tyre pressure.
•Always adjust the tyre pressure to the load level ⇒ Fig. 236\b.
•After adjusting the tyre pressures, always screw the caps onto the valves and observe the
information on the tyre monitoring system ⇒ Tyre monitoring systems.
•Always use the tyre pressure specified on the sticker. Never exceed the maximum tyre pressure
which is given on the sidewall of the tyre
Underinflated tyres will result in increased fuel consumption.
Tread depth and wear indicators
Fig. 238 Tyre tread: wear indicators.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Tread depth
In most countries, the minimum tread depth required by law is 1.6 mm (measured in the tread
grooves next to the tread wear indicatorsyfQRWHDQ\FRXQWU\VSHFLILFUHJXODWLRQV7KHW\UHVVKRXOG
have the same tread depth, at the minimum on each axle ⇒.
Observe any country-specific legal requirements relating to the permissible minimum tread depths
for winter and all-year tyres ⇒ Winter tyres.
Tread wear indicator in tyres
The tread wear indicators show if a tyre is worn down. The tyre must be replaced at the latest when
the tread depth is just down to the tread wear indicator.
The bottom of the tyre tread has 1.6 mm high tread wear indicators ⇒ Fig. 238. Markings on the
tyre sidewall indicate the position of the tread wear indicators ⇒ Fig. 238.
Incorrect tyre pressure may cause the tyre to suddenly lose pressure or burst while the
vehicle is in motion. This can cause serious accidents and fatal injuries.
•If the tyre pressure is too low, it is possible that the tyre temperature will increase to
such an extent when driving that the tread peels off and the tyre bursts.
•Fast speeds or overloading of the vehicle can cause overheating, sudden tyre damage
including tyre bursts and ripping of the tread surface and thus to a loss of control of
the vehicle.
•If the tyre pressure is too low, the tyres will wear prematurely and the car will not
handle well.
•Check tyre pressures regularly, at least once a month, and before every long journey.
•All tyres must have the correct tyre pressure to suit the vehicle load.
•Never reduce excess pressure when the tyres are warm.
WARNING
•When attaching the tyre pressure gauge, ensure that you do not position it at an angle
to the valve stem. This can damage the tyre valve.
•Always make sure the valve caps are completely screwed on while driving.
NOTICE