2018 VOLKSWAGEN TIGUAN lane assist

Troubleshooting
Washer fluid level too low. Fill up the washer fluid reservoir as soon as possible ⇒ Washer 
fluid.Fault in the rain/light sensor. Switch the ignition on and off. If the indicator lamp still lights
up permanently after you switch the ignition back on, seek expert assistance.Fault in
windscreen wipers. Switch the ignition on and off. If the indicator lamp still lights up permanently
after you switch the ignition back on, seek expert assistance.
Changes in the response of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews include:
•Damaged wiper blades: a film of water or smears caused by damaged wiper blades can
increase the time the wipers are switched on, can shorten the length of the intervals between
wipes or cause the wipers to run quickly and continuously.
•Insects: insects hitting the windscreen surface can cause the wipers to be activated.
•Salt deposits: in winter, salt deposits on the windscreen can cause the wipers to continue to
wipe the windscreen when it is almost dry.
•Soiling: dry dust, wax, windscreen coatings (lotus effectyfRUGHWHUJHQWGHSRVLWVIURPDQ
automatic car washyfFDQFDXVHWKHUDLQOLJKWVHQVRUWREHFRPHOHVVVHQVLWLYHDQGUHDFWWRR
slowly, or prevent it from reacting at all. Clean the sensitive surface of the rain/light sensor
⇒ Caring for and cleaning the vehicle exterior at regular intervals and inspect the wiper blades
for damage.
•Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the reduction in
sensitivity of the surfaces and adjust accordingly. The size of the crack can affect the way in
which the rain/light sensor activates the wipers.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.
The wipers will try to wipe away any obstacles that are on the windscreen. The wipers will
stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on
again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
driving style accordingly.
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
Looking in the exterior mirrors and the interior mirror does not allow the driver to see the entire side
and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may
be objects and other road users in the blind spot.
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
•When parking, changing lane, or performing an overtaking or turning manoeuvre,
always pay careful attention to the area around the vehicle as objects and other road
users may be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING
If you estimate the distance from traffic behind you incorrectly, you can cause accidents
and serious injuries.
•Curved mirrors (convex or asphericyfHQODUJHWKHILHOGRIYLVLRQDQGFDQPDNHREMHFWVLQ
the mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance from other vehicles behind you when
changing lanes can provide inaccurate results and can lead to accidents and severe
injuries.
•Whenever possible, use the interior mirror to check the exact distance between your
vehicle and following traffic or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING

•Proactive occupant protection system
In vehicles with a DSG dual clutch gearbox, the system automatically changes to gear
position S when the Sport driving profile is selected. The system automatically switches to gear
position D when the Eco driving profile is selected. Since coasting is active in the Eco driving
profile, the gearbox programme E is additionally displayed on the instrument cluster display.
The driver can adjust certain vehicle functions irrespective of the selected driving profile. For
example, the driver can switch to gear position S when the Eco driving profile is selected.
Selecting a driving profile (4MOTION Action Controlyf
Fig. 129 In the lower section of the centre console: control for the 4MOTION Active Control in
vehicles with all-wheel drive.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Key to ⇒ Fig. 129:
MODE button: Selects Onroad driving profiles and opens menu in the Infotainment system.
Snow driving profile.
On-road driving profile.
Off-road driving profile.
Off-road Individual driving profile.
Selecting the driving profile
•Switch on the ignition.
•Turn the control for the 4MOTION Active Control until the LED next to the desired driving profile
lights up ⇒ Fig. 129.
•To switch through the Onroad driving profiles, press the MODE button or press an Onroad
driving profile in the Infotainment system.
•Touch the function button to display additional information about the active driving mode.
•Touch the function button for the required driving profile in the Infotainment system.
When the ignition is switched off, the set driving profile and the individual settings will remain
selected.
If one of the driving profiles Snow, Off-road or Off-road Individual was the last active profile, the
most recently active On-road driving profile is activated if the ignition remains switched off for a
relatively long period.
The driving profile Sport will also remain selected after the ignition has been switched off. However,
sport functions, e.g., for the engine and gearbox, can be deactivated when switching on the ignition
again. To reactivate the sports functions, tip the gearbox selector lever to the rear ⇒ DSG dual 
clutch gearbox.
Recommended driving situations for each driving profile
•Snow: The Snow driving profile improves the efficiency of the accelerator on icy or snowy
roads. In addition, the lane holding when cornering and the power in straight driving are also
improved. The dynamic of the ACC Adaptive Cruise Control is restricted. The dynamic
cornering light is adjusted to provide better support in poor visibility. It is not possible to shift into
the S position in the Snow driving profile.
•Off-road: The Off-road driving profile improves the efficiency of the accelerator when driving
off-road. The engine brake is always available and gearshifts can be prevented in critical
situations. In the Off-road driving profile, the Hill Start Assist and Hill Descent Control are
active. The dynamic cornering light is adjusted to provide better support in poor visibility. It is
not possible to shift into the S position in the Off-road driving profile. When the driving profile is
active, the instrument cluster displays the symbol m/k/s562MK.
Changing the driving profile can alter the vehicle handling. Never allow the driving profile
selection to tempt you into taking any risks when driving.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
WARNING
®
®

Functions included in the system
The City Emergency Braking System and Pedestrian Monitoring (depending on vehicle equipmentyf
are part of Front Assist and are automatically active when Front Assist is switched on.
Warning levels and braking intervention
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Distance warning
The system detects when safety is endangered by driving too close to the vehicle in front. The
warning lamp Lit up Increase the distance.
Speed range: around 65 km/h (40 mphyfWRNPKPSK\f.
Advance warning
The system detects a possible collision with a vehicle in front or a pedestrian crossing in front of the
vehicle and prepares the vehicle for possible emergency braking.
A warning tone sounds and the warning lamp Lit up Brake or take evasive action.
Speed range: around 30 km/h (20 mphyfWRNPKPSK\f.
Urgent warning
If the driver does not react to the advance warning, the system may initiate a short braking jolt in
order to draw attention to the increasing collision risk. Brake or take evasive action.
Speed range: around 30 km/h (20 mphyfWRNPKPSK\f.
Automatic braking
If the driver also does not react to the urgent warning, the vehicle can be braked automatically with
braking force that increases in several stages. The reduced speed means that it is possible to
minimise the consequences of an accident.
Speed range: around 5 km/h (3 mphyfWRNPKPSK\f.
Braking intervention
If the system detects that the driver is braking insufficiently when there is a risk of collision, the
system can increase the braking force and help prevent a collision. The braking intervention takes
place only for as long as the brake pedal is pressed hard.
Speed range: around 5 km/h (3 mphyfWRNPKPSK\f.
The intelligent technology of Front Assist cannot overcome the laws of physics, and
functions only within the limits of the system. Never let the extra convenience afforded by
Front Assist tempt you into taking risks when driving. The driver is always responsible for
braking in time.
•If Front Assist issues a warning, brake your vehicle immediately depending on the
traffic situation or avoid the obstacle.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Front Assist cannot prevent accidents and serious injuries on its own.
•Front Assist can issue unnecessary warnings and carry out unwanted braking
interventions in certain complex driving situations, e.g. at traffic islands.
•Front Assist can issue unnecessary warnings and carry out unwanted braking
interventions when its function is impaired, e.g. if the radar sensor is dirty or its
position has been changed.
•Front Assist without Pedestrian Monitoring does not react to persons. In addition, the
system does not react to animals or crossing vehicles or to vehicles that are
approaching in the same lane.
•If you are unsure whether the vehicle possesses Pedestrian Monitoring, please enquire
about this at a qualified workshop before starting your journey.
•Be prepared to take over control of the vehicle yourself at all times.
WARNING

Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A message is displayed on the instrument cluster display in the event of malfunctions.
If the malfunction cannot be rectified by one of the listed measures, switch off Front Assist and go
to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Front Assist is not available, the radar sensor does not have sufficient
visibility
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired by add-on parts, the trim frames of number plate
holders or stickers. Keep the area around the radar sensor free.
•The radar sensor has been displaced or damaged, e.g. due to damage to the front of the
vehicle. Check whether damage is visible ⇒ Repairs and technical modifications.
•Structural modifications have been made to the front of the vehicle.
•The genuine Volkswagen badge is not used.
Front Assist does not function as expected or is triggered unnecessarily
several times
•The radar sensor is dirty. Clean the radar sensor ⇒ Vehicle care.
•The visibility of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to
detergent deposits or coatings. Clean the radar sensor ⇒ Vehicle care.
•The system limits are not met ⇒ System limits.
Lane keeping system (Lane Assistyf
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the lane keeping system
⇒ Troubleshooting
The lane keeping system (Lane Assistyf
helps the driver stay in lane.
Using a camera in the windscreen ⇒ Vehicle overviews, the lane keeping system detects lane
markings on the road. If your vehicle moves too close to a recognised lane marking, the system will
warn the driver with a corrective steering intervention. The corrective steering intervention can be
overridden by the driver at any time.
Adaptive lane guidance (depending on vehicle equipmentyf
The adaptive lane guidance system detects the preferred position in a lane and keeps the vehicle in
this position.
Adaptive lane guidance is switched on and off in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
System limits
Use the lane keeping system only on motorways and good main roads.
The system is not active under the following conditions:
•Vehicle speed is less than 60 km/h (37 mphyf.
•Lane keeping system has not detected any lane markings or lane boundaries.

Driving with the lane keeping system
Fig. 147 On the instrument cluster display: lane keeping system displays.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Switching the lane keeping system on and off
•Using the button for the driver assist systems, select the corresponding menu option ⇒ Button 
for driver assist systems.
•OR: depending on the vehicle equipment, in the Driver assistance menu in the Infotainment
system ⇒ Operation and display in the Infotainment system.
If the indicator lamp lights up yellow in the instrument cluster display, the lane keeping
system is switched on but is not active.
The lane keeping system is active above a vehicle speed of 60 km/h (37 mphyfDQGZKHQLWKDV
detected lane markings ⇒ System limits. The indicator lamp lights up green.
Displays
Display areas in the instrument cluster display ⇒ Fig. 147:
Lane markings detected. System not regulating.
Lane markings detected. System is regulating.
No lane markings detected. System not regulating.
Lane markings detected. System is regulating. Adaptive lane guidance active.
In some equipment levels a notification also appears on the Head-up Display ⇒ Instrument cluster.
Temporarily switching off the lane keeping system
Switch off the lane keeping system in the following situations:
•Very sporty driving.
•In poor weather conditions and when driving on poor roads.
•In roadworks and before crests in the road.
Driver intervention prompt
Your hands must always remain on the steering wheel even with the lane keeping system. If not, a
message will be shown in the instrument cluster display.
The intelligent technology used in the lane keeping system cannot overcome the laws of
physics, and functions only within the limits of the system. Always take care when using
the lane keeping system otherwise you could cause accidents or injuries. The system is
not a substitute for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
The driver is always responsible for staying in lane.
•The lane keeping system cannot recognise all road markings. Poor road surfaces, road
structures or objects could be recognised incorrectly as road markings by the lane
keeping system. The lane keeping system should be switched off immediately in these
situations.
•Follow the information on the instrument cluster display and respond according to the
commands.
•Always pay close attention to what is happening around the vehicle.
•If the camera's field of view is dirty, covered or damaged, the function of the lane
keeping system may be impaired.
WARNING

If the driver does not respond, the system will give another warning by initiating a quick jolt of the
brake before switching to passive or activating Emergency Assist (depending on the equipmentyf
⇒ Emergency Assist.
Behaviour when changing lanes
There is no steering intervention when the turn signal is switched on in vehicles without lane
keeping system.
In vehicles with lane keeping system, a steering intervention takes place if the turn signal is
switched on in critical situations ⇒ Lane change system (Side AssistyfLQFO5HDU7UDIILF$OHUt.
Steering wheel vibration
If the steering wheel vibrates, the driver must actively take over steering.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
No camera visibility, error message, system switches itself off
•Clean the camera or remove stickers or accessories from the camera ⇒ Caring for and cleaning 
the vehicle exterior.
•Check whether any damage is visible.
The system is not responding as expected
•The camera is dirty ⇒ Caring for and cleaning the vehicle exterior. The camera visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
•The camera is covered by water.
•The vehicle is damaged in the area of the camera.
•Changes have been made to the paintwork around the camera or the construction has been
modified, e.g. vehicle front end or the running gear.
Traffic Jam Assist
Traffic Jam Assist helps the driver to
keep in lane, and also provides
assistance when following other
vehicles in congestion or slow-moving
traffic.
Traffic Jam Assist is an extension of the lane keeping system (Lane Assistyf ⇒ Lane keeping system 
(Lane Assistyf for vehicles with a DSG dual clutch gearbox and combines this function with the
Adaptive Cruise Control (ACCyf ⇒ Adaptive Cruise Control (ACCyf. Please therefore read both these
chapters and observe the information about the system limits and warnings.
Traffic Jam Assist function
At speeds under 60 km/h (37 mphyf7UDIILF-DP$VVLVWFDQPDLQWDLQDWLPHLQWHUYDOVHWE\WKHGULYHU
to a vehicle in front and help the vehicle to stay in lane ⇒.
The system automatically controls acceleration, braking, steering and, if required, will decelerate to
a stop behind a vehicle that is stopping, and then drive away again automatically.
Use Traffic Jam Assist only on motorways and good main roads. Do not use Traffic Jam Assist in
urban traffic.
Switching Traffic Jam Assist on and off
Traffic Jam Assist is switched on and off together with adaptive lane guidance ⇒ Lane keeping 
system (Lane Assistyf in the Infotainment system ⇒ Operation and display in the Infotainment 
system.
Traffic Jam Assist can also be switched off together with the lane keeping system by pressing the
button for driver assist systems ⇒ Button for driver assist systems.
Technical requirements for using Traffic Jam Assist
•The lane keeping system is switched on and active together with adaptive lane guidance
⇒ Lane keeping system (Lane Assistyf.
•Adaptive Cruise Control (ACCyfLVVZLWFKHGRQDQGDFWLYH ⇒ Adaptive Cruise Control (ACCyf.
•The selector lever is in position D/S or in the Tiptronic gate.
•The system has detected a lane marking on both the right and left sides of the vehicle
⇒ Fig. 147.
•The speed is under 60 km/h (37 mphyf.
®

Traffic Jam Assist is not active (the indicator lamp for the lane keeping
system lights up yellowyf
•As soon as one of the conditions indicated on ⇒ Technical requirements for using Traffic Jam 
Assist is no longer fulfilled.
•If one of the conditions for the proper functioning of the lane keeping system is no longer
fulfilled ⇒ Lane keeping system (Lane Assistyf.
•If one of the conditions for the proper functioning of the Adaptive Cruise Control (ACCyfLVQR
longer fulfilled ⇒ Adaptive Cruise Control (ACCyf.
Switch off Traffic Jam Assist in the following situations
Traffic Jam Assist should always be switched off in the following situations due to system
limitations:
•When a high level of concentration is required by the driver.
•Very sporty driving.
•In poor weather conditions, e.g. snow or heavy rain.
•Poor road conditions.
•Driving through road works.
•In urban areas.
If Traffic Jam Assist does not function as described in this chapter, do not use the system
and go to a qualified workshop.
If there is a fault in the system, visit a qualified workshop and have the system checked.
Emergency Assist
Emergency Assist detects a lack of
activity on the part of the driver and can
keep the vehicle in lane automatically,
or brake the vehicle to a standstill if
required. The system can therefore
actively help to prevent an accident.
Emergency Assist is an extension of the lane keeping system (Lane Assistyf ⇒ Lane keeping 
system (Lane Assistyf, and combines this function with the Adaptive Cruise Control (ACCyf
⇒ Adaptive Cruise Control (ACCyf. Please therefore read both these chapters and observe the
information about the system limits and warnings.
Description
If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle again
by visual and acoustic warnings and by braking jolts.
If the driver remains inactive, the system automatically controls the accelerator, brake and steering
to slow the vehicle down and keep it in lane ⇒. If there is sufficient stopping distance, the
The intelligent technology of Traffic Jam Assist cannot overcome the laws of physics, and
functions only within the limits of the system. Always take care when using Traffic Jam
Assist as you could otherwise cause accidents or injuries. The system is not a substitute
for the full concentration of the driver.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Do not use Traffic Jam Assist in urban traffic.
•Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, or on
slippery road surfaces e.g. on snow, ice, wet roads, loose chippings or flooded roads.
•Never use Traffic Jam Assist off-road or on unsurfaced roads. Traffic Jam Assist is
designed solely for use on surfaced roads.
•Traffic Jam Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
•If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle
immediately by depressing the foot brake.
•If the vehicle starts to roll unintentionally after the driver has been prompted to take
control of the vehicle, brake the vehicle immediately using the foot brake.
•If a prompt instructing the driver to take control of the vehicle appears on the
instrument cluster display, take control of the vehicle immediately.
•Your hands should always be on the steering wheel so that you can steer at any time.
The driver is always responsible for staying in lane.
•The driver must be prepared to take control of the vehicle (by accelerating or brakingyf
at all times.
WARNING

system decelerates the vehicle to a complete stop and switches on the electronic parking brake
automatically ⇒ Electronic parking brake.
When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched
on and the vehicle performs slight snaking movements within its lane to warn other road users.
The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a
steering intervention or, depending on the situation, by pressing the button for the hazard warning
lights.
When Emergency Assist has been triggered, the system is unavailable until after the ignition has
been switched off and then on again.
Prerequisites
•The lane keeping system and ACC are switched on.
•The selector lever is in position D/S or in the Tiptronic gate.
•The system has detected a lane marking on both the right and left sides of the vehicle
⇒ Fig. 147.
Switching Emergency Assist on and off
Emergency Assist is activated automatically when the lane keeping system ⇒ Lane keeping system 
(Lane Assistyf is switched on.
Conditions for deactivating Emergency Assist
The following conditions can prevent Emergency Assist from reacting, or can cause it to deactivate
automatically:
•If the driver activates the accelerator, brake or steering.
•If one of the prerequisites for operation of the lane keeping system ⇒ Lane keeping system 
(Lane Assistyf or ACC ⇒ Adaptive Cruise Control (ACCyf is no longer fulfilled.
Lane change system (Side AssistyfLQFO5HDU7UDIILF
Alert
Introduction
This chapter contains information on the followingsubjects:
⇒ Driving with the lane change system
⇒ Rear Traffic Alert
⇒ Troubleshooting
The lane change system with Rear
Traffic Alert provides assistance for the
driver when checking for traffic behind
the vehicle.
Radar sensors monitor the area behind the vehicle ⇒ Vehicle overviews. The system measures the
distance and speed difference in relation to other vehicles and informs the driver by means of visual
signals in the exterior mirrors.
The intelligent technology used in Emergency Assist cannot overcome the laws of
physics, and functions only within the limits of the system. The driver is always
responsible for controlling the vehicle.
•Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road
and traffic conditions.
•Your hands should always be on the steering wheel so that you can steer at any time.
•Emergency Assist cannot prevent accidents and serious injuries on its own.
•If the camera's field of view is dirty, covered or damaged, the function of the lane
keeping system may be impaired.
•Emergency Assist does not react to persons, animals or vehicles crossing or
approaching in the same lane.
WARNING
If Emergency Assist is triggered unexpectedly, it can result in accidents and serious
injuries.
•If there is a malfunction in the Emergency Assist system, switch off the lane keeping
system (Lane Assistyf7KLVZLOODOVRVZLWFKRII(PHUJHQF\$VVLVW ⇒ Lane keeping 
system (Lane Assistyf.
•Go to a qualified workshop and have the system checked. Volkswagen recommends
using a Volkswagen dealership for this purpose.
WARNING