
flashing once. 
Locking and unlocking the boot lid 
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle 
key is located within the operating range of the boot lid Fig. 52 
The boot lid is locked automatically after it is closed. 
If the vehicle is completely unlocked, the boot lid will not lock automatically when closed. 
Temporarily deactivating Keyless Access 
Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be 
unlocked and started due to misuse by unauthorised third parties. 
Lock the vehicle with the button in the vehicle key. 
In addition, touch the sensor on the outside of the door handle Fig. 53once within five 
seconds. Do not reach into the door handle. 
Keyless Access is temporarily deactivated. 
Check deactivation by waiting for at least ten seconds and then pull the door handle again. It should 
not be possible to open the door. 
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The Keyless Access 
locking and starting system is reactivated the next time the vehicle is unlocked. 
Operating the convenience functions 
All electric windows and the glass roof can be closed automatically. 
Keep a finger on the sensor Fig. 53of the driver or front passenger door handle for a few 
seconds until the windows and glass roof are closed. 
The sensor functions can be set in the Vehicle settings menu in the Infotainment system 
Infotainment system controls and displays 
 
The unlocking function is deactivated for a few seconds so that you can check that the vehicle has 
been locked successfully. 
 
If the message Keyless Access system faulty appears on the instrument cluster display, there may be 
a malfunction in the Keyless Access system. Go to a qualified workshop. 
 
If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the 
instrument cluster display. This may occur if the vehicle key is subject to interference by another  

 the ignition has been switched off or the driver has switched off the 
engine before leaving the vehicle. 
A symbol in the instrument cluster display Displaysindicates if one or more doors are not closed 
properly. Do not drive on! Open the appropriate door and then close it again. 
This symbol is also visible when the ignition is switched off and will go out a few seconds after the 
vehicle has been locked when all doors are closed. 
 
WARNING 
A door which is not closed properly could open suddenly while the vehicle is in motion. This could 
lead to serious injuries. 
Stop as soon as possible and close the door. 
Make sure that the door is closed properly and that the lock has engaged. The closed door must be 
flush with the surrounding body panels. 
Doors should be opened or closed only when you are sure that nobody is in their path. 
 
WARNING 
Any door being held open by the door arrester could close unexpectedly in strong winds or if the 
vehicle is on a slope. This could lead to injuries. 
Always hold doors by the handle when opening and closing doors. 
 
WARNING 
The opening and closing paths of the doors and boot lid are potential danger areas where injury can 
occur. 
The doors and boot lid should therefore be opened or closed only when you are sure that nobody is 
in their path. 
 
WARNING 
Careless locking of the doors can cause serious injuries. 
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the 
inside. 
The central locking system locks all doors. Locking the vehicle from the inside can prevent the doors 
from being opened unintentionally and unauthorised persons from entering the vehicle. However, 
locked doors can delay assistance to passengers inside the vehicle in the event of an accident or 
emergency.  

 
Go to a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this 
purpose. 
Turn signals do not flash 
If the turn signals do not flash as confirmation when the vehicle is locked: 
At least one of the doors or the boot lid is not closed. 
OR: convenience closing is in progress and not all windows and the glass roof have been closed. 
Vehicle locks itself automatically 
The vehicle will lock itself again automatically after approx. 45 seconds if one of the following 
conditions applies: 
The vehicle has been unlocked but not opened. 
The ignition has not been switched on. 
The boot lid has not been opened. 
The vehicle has been unlocked using the lock cylinder. 
The vehicle has been locked using the central locking button in the vehicle interior. 
Response when locking the vehicle with a second vehicle key 
Keyless Access: the vehicle key located inside the vehicle will be blocked from starting the engine if 
the vehicle has been locked from the outside using a second vehicle key. Press the button on the 
vehicle key in the vehicle interior to enable it to start the engine Starting and stopping the 
engine 
Locking the vehicle after airbags have been triggered 
The entire vehicle is unlocked if the airbags are activated in an accident. Depending on the extent of 
the damage, the vehicle can be locked as follows after an accident: 
Switch the ignition off and then back on again. 
Automatic deactivation of the sensors 
The vehicle is not unlocked or locked for an extended period. 
A sensor has been triggered an excessive number of times. 
Reactivating the sensors: 
Unlock the vehicle with the button in the vehicle key. 
 
NOTICE  

steam if a valid vehicle key is simultaneously within the operating range. If at least one window is 
open and sensor surfaces on the door handles are continuously activated, all windows will close. All 
windows could open if the jet of water or steam is moved away from the door handle sensors briefly 
and then moved back again  
 
It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle 
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked 
manually  
 
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be 
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference 
from another radio signal or is covered by another item, e.g. an aluminium case Starting and 
stopping the engine 
Anti-theft alarm 
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm. 
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key. 
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes. 
When does the system trigger an alarm? 
If a door is opened. 
If the bonnet is opened. 
If the boot lid is opened. 
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.) 
If the 12-volt vehicle battery is disconnected. 
If there is movement inside the vehicle (in vehicles with interior monitoring) Interior monitoring 
system and anti-tow alarm 
If the vehicle is lifted or towed (vehicles with anti-tow alarm) Interior monitoring system and anti-
tow alarm 
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior 
monitoring) Interior monitoring system and anti-tow alarm 
If a trailer that is connected to the anti-theft alarm system is removed Trailer towing 
Switching off the alarm 
Unlock the vehicle using the unlocking button on the vehicle key.  

switch on the ignition using a valid vehicle key. A short alarm lasting around one second may 
sound. 
On vehicles with Keyless Access: grip the door handle Unlocking or locking the vehicle with 
 
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged. 
Interior monitoring system and anti-tow alarm 
 
Fig. 60 In the roof console: sensors for the interior monitoring system (arrows). 
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring 
system will trigger an alarm Fig. 
The anti-tow alarm will be triggered if the vehicle is lifted. 
Switching on the interior monitoring system and anti-tow alarm 
Close the stowage compartments in the roof console so that the sensors can function. 
Close the windows, glass roof, doors and boot lid 
Press the locking button once. 
The interior monitoring system and anti-tow alarm are activated. 
Temporarily switching off the interior monitoring system and anti-tow alarm 
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle 
settings menu in the Infotainment system Infotainment system controls and displays 
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following 
situations: 
If any people or animals are to remain inside the vehicle. 
If the vehicle is to be loaded onto another vehicle, transported or towed away. 
If the vehicle is to be parked in a car wash or a two-storey garage. 
If one or more windows or the glass roof are fully or partly open.  

ot in use. Ensure that no one 
remains in the vehicle. 
Never leave children playing unattended in or around the vehicle, especially when the boot lid is 
open. Children could climb into the luggage compartment and shut the boot lid, thereby trapping 
themselves inside. Temperatures inside a locked vehicle may become extremely hot or cold, 
depending on the season. This can cause serious injuries and illness or fatalities, especially in the 
case of small children. 
 
WARNING 
Serious injuries could occur if the boot lid is unlocked or opened incorrectly or without due care and 
attention. 
The boot lid may not always be detected as being unlocked if there is a carrier and items attached to 
it. The boot lid may open suddenly while the vehicle is in motion if it is unlocked. 
 
WARNING 
If heavy snow or heavy items are located on the boot lid, the additional weight could cause the boot 
lid to close on its own and cause severe injuries. 
Never open the boot lid if it is covered by a large amount of snow or a load is attached to it, e.g. on a 
luggage carrier. 
Remove the snow or load before opening the boot lid. 
 
WARNING 
Do not push down the boot lid with your hand on the rear window. The rear window could shatter 
and cause injuries. 
 
NOTICE 
Never use the opening mechanism to fix or hold a load. This could lead to damage that makes it 
impossible to close the boot lid. 
 
NOTICE 
Never use the rear window wiper or the rear spoiler to fix or hold a load. This could cause damage 
which results in the rear window wiper or rear spoiler being torn off. 
Opening and closing the boot lid  

 
The buttons are located in the doors Vehicle overviews 
Opening the windows: press the button. Closing the windows: pull the button.Press to disable 
the electric window buttons in the rear doors. 
The windows can still be opened or closed using the buttons for a short time after the ignition has 
been switched off, provided the driver door and the front passenger door are not opened. 
One-touch opening and closing 
The one-touch opening and closing function can be used to fully open and close the windows. The 
individual buttons do not have to be held to do this. 
One-touch closing: pull the button for the appropriate window up briefly into the second position. 
One-touch opening: press the button for the appropriate window down briefly into the second 
position. 
Stopping the one-touch function: press or pull the button for the appropriate window again. 
Convenience opening and closing 
The windows can be opened and closed from outside the vehicle using the vehicle key when the 
ignition is switched off: 
Press and hold the locking or unlocking button on the vehicle key. 
In vehicles with keyless locking and starting system Keyless Access: place your finger on the locking 
sensor in the door handle for a few seconds until the windows are closed Unlocking or locking the 
vehicle with Keyless Access operating range. 
To interrupt this function, release the locking or unlocking button OR remove your finger from the 
sensor. 
A valid vehicle key must be located within the operating range. All turn signals will flash once as 
confirmation that all the windows and the glass roof have been closed. 
Set the convenience opening settings in the Vehicle settings menu in the Infotainment system 
Infotainment system controls and displays 
 
WARNING 
Careless or unsupervised use of the electric windows can cause serious injuries. 
The electric windows should only be opened or closed when you are sure that nobody is in their 
operating area. 
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. 
The windows can no longer be opened in an emergency.  

opened or closed using the buttons for a short time after the ignition has been switched off, 
provided the driver door and the front passenger door are not opened. 
When transporting children on the rear bench seat, the rear electric windows should always be 
deactivated using the safety button so that they cannot be opened or closed. 
 
NOTICE 
If windows are open when it starts to rain, water can soak the interior equipment of the vehicle and 
cause damage to the vehicle. 
 
One-touch opening and closing and the roll-back function will not work if there is a malfunction in 
the electric windows. Go to a qualified workshop. 
 
Convenience opening and closing only works when one-touch opening and closing is activated for all 
electric windows. 
 
Some settings can be saved in the user accounts for personalisation and therefore change 
automatically when the user account is changed Personalisation 
Electric window roll-back function 
The roll-back function for the electric windows can reduce the risk of injuries when the windows are 
closing. 
If the window is not able to close because it is stiff or because of an obstruction, the window will 
immediately open again  
Check to see why the window has not closed. 
Try to close the window again. 
If the window closing process is interrupted again, the roll-back function will be disabled for a few 
seconds. 
If the window still cannot close, it will come to a stop at this point. To close the window without the 
roll-back function, press the button again within a few seconds  
 
WARNING 
Closing the electric windows without the roll-back function can lead to serious injuries. 
Always close the window carefully.