
212Vehicle care● Do not drive faster than 50 mph.● Drive particularly carefully on wet
and snow-covered road
surfaces.Jump starting
The jump start terminal is located in
the engine compartment.
A vehicle with a discharged vehicle
battery can be started using jump
leads and the vehicle battery of
another vehicle.
Do not start with a quick charger.9 Warning
Be extremely careful when starting
with jump leads. Any deviation
from the following instructions can
lead to injuries or damage caused
by battery explosion or damage to the electrical systems of both
vehicles.
9 Warning
Avoid contact of the battery with
eyes, skin, fabrics and painted
surfaces. The fluid contains
sulphuric acid which can cause
injuries and damage in the event
of direct contact.
Caution
The air suspension system must
be switched off prior to jump
starting.
Air suspension 3 139.
● Never expose the vehicle battery
to naked flames or sparks.
● A discharged vehicle battery can already freeze at a temperature
of 0 °C. Defrost the frozen vehicle
battery before connecting jump leads.
● Wear eye protection and protective clothing when
handling a vehicle battery.
● Use a booster battery with the same voltage (12 volts). Its
capacity (Ah) must not be much
less than that of the discharged
vehicle battery.
● Use jump leads with insulated terminals and a cross section of
at least 25 mm 2
.
● Do not disconnect the discharged
battery from the vehicle.

Vehicle care213● Switch off all unnecessaryelectrical consumers.
● Switch off the air suspension system 3 139.
● Do not lean over the vehicle battery during jump starting.
● Do not allow the terminals of one
lead to touch those of the other
lead.
● The vehicles must not come into contact with each other during
the jump starting process.
● Apply the parking brake and engage neutral (manual
transmission) or N (manual
transmission automated).Jump start terminal
In the event of a discharged vehicle
battery, the jump start terminal
enables the vehicle to be started
without the need to access the battery inside the vehicle.
The jump start terminal is located in
the engine compartment and
identified by a " <" sign on the red
insulating cover. Lift the red insulating
cover to access the terminal
connector.
Ensure the red insulating cover is
latched back into position when not in
use.
Jump starting procedure
Depending on model, the jump start
terminal may be located at the left-
hand or right-hand side of the engine
compartment.

214Vehicle care
Lead connection order:1. Connect the red lead to the positive terminal (1) of the booster
battery.
2. Connect the other end of the red lead to the jump start terminal (2)
of the vehicle with the discharged
vehicle battery.
3. Connect the black lead to the negative terminal (3) of the
booster battery.
4. Connect the other end of the black
lead to a vehicle grounding point
(4), such as the engine block or an
engine mounting bolt. Connect as
far away from the discharged
vehicle battery as possible,
however at least 60 cm.
Route the leads so that they cannot
catch on rotating parts in the engine
compartment.
To start the engine: 1. Start the engine of the vehicle providing the jump start.
2. After five minutes, start the other engine. Start attempts should be
made for no longer than
15 seconds at an interval of
one minute.
3. Allow both engines to idle for approx. three minutes with the
leads connected.
4. Switch on electrical consumers (e.g. headlights, heated rear
window) of the vehicle receiving
the jump start.
5. Reverse above sequence exactly when removing leads.Towing
Towing the vehicle The towing eye and wheel wrench are
stowed with the vehicle tools 3 198.
Disengage the cover using a suitable
tool and remove.
Screw the towing eye clockwise into
the front towing point and tighten fully using the wheel wrench.
Attach a tow rope - or better still a tow
rod - to the towing eye, never to the
bumper or front suspension units.

Vehicle care215Caution
Do not tow the vehicle from the
rear. The front towing eye must
only be used for towing and not
recovering a vehicle.
Switch on ignition to permit operation
of brake lights, horn and windscreen
wipers, and move the steering wheel
slightly to release the steering wheel
lock.
Switch off the air suspension system 3 139.
Move the selector lever to neutral.
Release the parking brake.
Caution
Vehicles with manual
transmission automated: If neutral cannot be selected, the vehiclemust only be towed with the drive
wheels raised off the ground.
The vehicle should always be
towed with the ignition switched
off.
Manual transmission automated
3 149.Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust fumes
from the towing vehicle, switch on the air recirculation system 3 116 and
close the windows.
Seek the assistance of a workshop.
After towing, unscrew the towing eye
and refit the cover.
Towing another vehicle
Attach a tow rope - or better still a tow
rod - to the rear towing eye, never to
the rear axle and suspension units.
Caution
The rear towing eye must only be
used for towing and not recovering a vehicle.

Vehicle care217Do not clean the engine compartment
with a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes if the vehicle is equipped with these
parts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished. Otherwise these parts would become
agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois
leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.Remove dirt residues from smearing
wiper blades by using a soft cloth and
window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Paintwork damage
Rectify minor paintwork damage with
a touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody Some areas of the vehicle underbody
have a PVC undercoating while other
critical areas have a durable
protective wax coating.

Service and maintenance219Service and
maintenanceGeneral information ...................219
Service information ..................219
Recommended fluids, lubricants and parts .................................... 220
Recommended fluids and lubricants ................................ 220General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for the vehicle is available at
the workshop.
Service display 3 91.
Engine identification 3 223.
European service intervals -
except Bus
Maintenance of your vehicle is
required every 25,000 miles or after
two years, whichever occurs first, unless otherwise indicated by the
service display.
A shorter service interval can be valid for severe driving behaviour, e.g. for
taxis and police vehicles.European service intervals - Bus
only
Maintenance of your vehicle is
required every 20,000 miles or after
one year, whichever occurs first, unless otherwise indicated by the
service display.
The European service intervals are
valid for the following countries:
Andorra, Austria, Belgium, Croatia,
Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Italy,
Latvia, Liechtenstein, Lithuania,
Luxembourg, Netherlands, Norway,
Poland, Portugal, Slovakia, Slovenia,
Spain, Sweden, Switzerland, United
Kingdom.
Service display 3 91.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.

220Service and maintenanceMake sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service display The service interval is based on
several parameters depending on
usage.
The service display, located in the
Driver Information Centre, indicates
when the next service is due. Seek
the assistance of a workshop.
Service display 3 91.
Engine oil lever monitor 3 91.Recommended fluids,
lubricants and parts
Recommended fluids andlubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
aging control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for diesel engines. If it is unavailable,
engine oils of other listed qualities
must be used.
Select the appropriate engine oil based on its quality and on the
minimum ambient temperature
3 224.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 224.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.

Service and maintenance221Engine oil viscosity grades
The SAE viscosity grade gives
information of the thickness of the oil.
Multigrade oil is indicated by two figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 224.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only silicate-free long life coolant (LLC) antifreeze approved for thevehicle. Consult a workshop.
The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C.
This concentration should be
maintained all year round. The use of additional coolant additives that
intend to give additional corrosionprotection or seal against minor leaks
can cause function problems. Liability
for consequences resulting from the
use of additional coolant additives will be rejected.
Washer fluid Use only washer fluid approved for
the vehicle to prevent damage of
wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake fluid
Over time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified interval.
AdBlue Only use AdBlue to reduce the
nitrogen oxides in the exhaust
emission 3 142.