110Instruments and controlsOnStar buttons
Privacy button
Press and hold j until a message is
heard to activate or deactivate the
transmission of the vehicle location.
Press j to answer a call or to end a
call to an advisor.
Press j to access the Wi-Fi settings.
Service button
Press Z to establish a connection to
an advisor.
SOS button
Press [ to establish a priority
emergency connection to a specially
trained emergency advisor.
Status LED
Green: The system is ready with
activated transmission of the vehicle
location.
Green flashing: The system is on a
call.
Red: A problem arose.
Off: The system is ready with
deactivated transmission of the
vehicle location or the system is in
standby mode.
Red / green flashing for a short period of time: The transmission of the
vehicle location has been
deactivated.
OnStar services
General services
If you need any information e.g.
opening hours, points of interest and
destinations or if you need any
support e.g. in the case of a vehiclebreakdown, a flat tyre and empty fuel
tank, press Z to establish a
connection to an advisor.
Emergency services
In the case of an emergency situation,
press [ and talk to an advisor. The
advisor then contacts emergency or
assistance service providers and
directs them to your vehicle.
In the case of an accident with
activation of airbags or belt
tensioners, an automatic emergency
call is established. The advisor is
immediately connected to your
vehicle to see whether help is
needed.
Wi-Fi hotspot
The Wi-Fi hotspot of the vehicle
provides internet connectivity with a
maximum speed of 4G/LTE.
Notice
The Wi-Fi hotspot functionality is not
available for all markets.
Up to seven devices may be
connected.
Instruments and controls113Notice
The vehicle location always remains
accessible to OnStar in the case of
an emergency.
Find the privacy policy in your
account.
Software updates
OnStar may remotely carry out
software updates without further
notice or consent. These updates are
to enhance or maintain safety and
security or the operation of the
vehicle.
These updates may concern privacy
issues. Find the privacy policy in your account.
ERA GLONASS
ERA GLONASS is a manually or
automatically actuated emergency
service. Emergency centres provide
assistance and information during an
emergency.
In case of an accident with activation
of airbags or belt tensioners, an
emergency call is placed
automatically. An immediateconnection with an advisor will be
established who will check whether
help is needed.9 Danger
The service is only available for
markets where it is legally required and activated. Furthermore, the
manual and the automatic
emergency call function depend
on the availability of the
emergency centres and the
infrastructure in the country.
Notice
In order to be available and
operational, the system requires
functioning vehicle electrics, mobile
service and GLONASS satellite link.
Depending on equipment, a backup
battery is used.
Control buttons
SOS button K
Press K and after a prompt press
again to establish an emergency
connection.
TECT button J
Press J for cancellation of a call or for
service (technician use only).
Status LED
The system provides feedback via
voice messages and an LED.
