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132Instruments and controlsThe following functions are available:● Lock or unlock vehicle.
● Provide information on the vehicle location.
● Honk horn or flash lights.
Stolen vehicle assistance
If the vehicle is stolen, report the theft to the authorities and request OnStar
stolen vehicle assistance. Use any
phone to call an advisor. Find the respective OnStar phone number on
our country-specific website.
OnStar can provide support in
locating and recovering the vehicle.Theft alert
When the anti-theft alarm system is triggered, a notification is sent to
OnStar. You are then informed about
this event by text message or email.Restart prevention
By sending remote signals, OnStar
can prevent the vehicle from
restarting once it has been turned off.On-demand diagnostics
At any time e.g. if the vehicle displays a vehicle message, press Z to
contact an advisor and ask to
complete a real-time diagnostic check
to directly determine the issue.
Depending on the results, the advisor
will provide further support.
Diagnostic report
The vehicle automatically transmits
diagnostic data to OnStar which
sends a monthly email report to you
and your preferred workshop.
Notice
The workshop notification function
can be disabled in your account.
The report contains the status of key
operating systems of the vehicle like
engine, transmission, airbags, ABS,
and other major systems. It also
provides information on possible
maintenance items and tyre pressure (only with tyre pressure monitoring
system).
To look at the information in greater
detail, select the link within the email
and log in to your account.Destination download
A desired destination can be directly
downloaded to the navigation system.
Press Z to call an advisor and
describe the destination or point of
interest.
The advisor can look up any address
or point of interest and directly send
the destination to the built-in
navigation system.
OnStar settings
OnStar PIN
To have full access to all OnStar
services, a four-digit PIN is required. The PIN has to be personalised when first talking to an advisor.
To change the PIN, press Z to call an
advisor.
Account data
An OnStar subscriber has an account
where all the data is stored. To
request a change of the account
information, press Z and talk to an
advisor or log in to your account.
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Instruments and controls133If the OnStar service is used on
another vehicle, press Z and request
that the account be transferred to the new vehicle.
Notice
In any case, if the vehicle is disposed
of, sold or otherwise transferred,
immediately inform OnStar about
the changes and terminate the
OnStar service on this vehicle.
Vehicle location
The vehicle location is transmitted to OnStar when service is requested ortriggered. A message on the Info-
Display informs about this
transmission.
To activate or deactivate the
transmission of the vehicle location,
press and hold j until an audio
message is heard.
The deactivation is indicated by the
status light flashing red and green for a short period of time and each time
the vehicle is started.
Notice
If the transmission of the vehicle
location is deactivated, some
services are no longer available.Notice
The vehicle location always remains
accessible to OnStar in the case of
an emergency.
Find the privacy policy in your
account.
Software updates
OnStar may remotely carry out software updates without further notice or consent. These updates are
to enhance or maintain safety and
security or the operation of the
vehicle.
These updates may concern privacy
issues. Find the privacy policy in your account.
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Customer information307Maximum output:
5.1 dBµA/m @ 10 m
Infotainment system R 4.0 IntelliLink
LGE
LG Electronics European Shared
Service Center B.V., Krijgsman 1,
1186 DM Amstelveen, The
NetherlandsOperation
frequency (MHz)Maximum output
(dBm)2400.0 - 2483.542400.0 - 2483.5135725.0 - 5850.013
Infotainment system Navi 900
IntelliLink
Robert Bosch Car Multimedia GmbH
Robert-Bosch-Straße 200, 31139
Hildesheim, Germany
Operation
frequency (MHz)Maximum output
(dBm)2400.0 - 2480.0102400.0 - 2480.020Delphi Deutschland GmbH
42367 Wuppertal, Germany
Operation frequency: N/A
Maximum output: N/A
OnStar module
LGE
LG Electronics European Shared
Service Center B.V., Krijgsman 1,
1186 DM Amstelveen, The
NetherlandsOperation
frequency (MHz)Maximum output
(dBm)2402 - 248042412 - 246218880 - 915331710 - 1785241850 - 1910241920 - 1980242500 - 257023
Parking heater remote control
receiver
Webasto Thermo & Comfort SE
Friedrichshafener Str. 9, 82205
Gilching, Germany
Operation frequency: N/A
Maximum output: N/A
Parking heater remote control
transmitter
Webasto Thermo & Comfort SE
Friedrichshafener Str. 9, 82205
Gilching, Germany
Operation frequency: 869.0 MHz
Maximum output: 14 dBm
Radar unit
Continental Automotive GmbH
ADC Automotive Distance Control
Systems GmbH, Peter-Dornier-
Strasse 10, 88131 Lindau, Germany
Operation frequency: 76-77 Ghz
Maximum output: 35 EIRP dBm
Radar unit
Hella KGaA Hueck & Co.
Rixbecker Straße 75, 59552
Lippstadt
Operation frequency:
24.05-24.25 Ghz
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308Customer informationMaximum output: 20 EIRP dBm
Radio remote control transmitter
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: 433.92 MHz
Maximum output: -4 dBm
Radio remote control receiver
Robert Bosch GmbH
Robert Bosch Platz 1, 70839
Gerlingen, Germany
Operation frequency: N/A
Maximum output: N/A
Tyre pressure sensors
Schrader Electronics Ltd.
11 Technology Park, Belfast Road,
Antrim BT41 1QS, Northern Ireland,
United Kingdom
Operation frequency: 433.92 MHz
Maximum output: 10 dBm
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314Customer information● vehicle reactions in particulardriving situations ( e.g. inflation of
an airbag, activation of the
stability regulation system)
● environmental conditions (e.g. temperature)
These data are exclusively technical
and help identifying and correcting
errors as well as optimising vehicle
functions.
Motion profiles indicating travelled
routes cannot be created with these
data.
If services are used (e.g. repair
works, service processes, warranty
cases, quality assurance),
employees of the service network
(manufacturer included) are able to
read out this technical information
from the event and error data storage
modules applying special diagnostic
devices. If required, you will receive
further information at these
workshops. After an error has been
corrected, the data are deleted from
the error storage module or they are
constantly overwritten.When using the vehicle, situations
may occur in which these technical
data related to other information
(accident report, damages on the
vehicle, witness statements etc.) may be associated with a specific person -possibly, with the assistance of an
expert.
Additional functions contractually
agreed upon with the client (e.g.
vehicle location in emergency cases)
allow the transmission of particular
vehicle data from the vehicle.Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and ignition
system security. It is also used in
connection with conveniences such
as radio remote controls and
electronic keys for door locking/
unlocking and starting, and in-vehicle
transmitters for garage door openers. RFID technology in Vauxhall vehicles
does not use or record personal
information or link with any other
Vauxhall system containing personal
information.