172Vehicle careTowingTowing the vehicle
Release the cap by carefully lifting
with a screwdriver. To prevent
damage, it is recommended to place
a cloth between the screwdriver and
the frame.
The towing eye is stowed with the vehicle tools 3 159.
Screw in the towing eye as far as it will
go until it stops in a horizontal
position.
Attach a tow rope – or better still a tow
rod – to the towing eye.
Caution
The towing eye must only be used for towing and not for recovering
the vehicle.
Switch on ignition to release steering
wheel lock and to permit operation of
brake lights, horn and windscreen
wiper.
Switch the selector lever to neutral.
Release the parking brake.
Notice
If neutral cannot be selected on
vehicles with manual transmission
automated (MTA), the vehicle must
only be towed with the drive wheels
raised off the ground.
Caution
Drive slowly. Do not drive jerkily.
Excessive tractive force can
damage the vehicle.
When the engine is not running,
considerably more force is needed to
brake and steer.
To prevent the entry of exhaust gases from the towing vehicle, switch on the
air recirculation 3 107 and close the
windows.
Seek the assistance of a workshop. After towing, unscrew the towing eye
and replace the cap.
Towing another vehicle
Insert a screwdriver in the slot at the
side of the cap. Release the cap by
carefully levering the screwdriver. To
prevent damage it is recommended to place a cloth between the screwdriver
and the frame.
174Vehicle careDo not clean the engine compartmentwith a steam-jet or high-pressure jet
cleaner.
Thoroughly rinse and leather-off the
vehicle. Rinse leather frequently. Use
separate leathers for painted and
glass surfaces: remnants of wax on
the windows will impair vision.
Exterior lights
Headlight and other light covers are
made of plastic. Do not use any
abrasive or caustic agents, do not use
an ice scraper, and do not clean them
dry.
Polishing and waxing
Wax the vehicle regularly (at the
latest when water no longer beads).
Otherwise, the paintwork will dry out.
Polishing is necessary only if the paint
has become dull or if solid deposits
have become attached to it.
Paintwork polish with silicone forms a
protective film, making waxing
unnecessary.Unpainted plastic body parts must not be treated with wax or polishing
agents.
Matt filmed body parts or decor tapes must not be polished, to avoid
gleaming. Do not use hot wax
programmes in automatic car washes
if the vehicle is equipped with these
parts.
Matt painted decor parts, e.g. mirror
housing cover, must not be polished.
Otherwise these parts would become agleam or the colour would be
dissolved.
Windows and windscreen wiper
blades
Use a soft lint-free cloth or chamois
leather together with window cleaner
and insect remover.
When cleaning the rear window from
inside, always wipe in parallel to the
heating element to prevent damage.
For mechanical removal of ice, use a
sharp-edged ice scraper. Press the
scraper firmly against the glass so
that no dirt can get under it and
scratch the glass.Clean smearing wiper blades with a
soft cloth and window cleaner.
Remove dirt residues from smearing
wiper blades by using a soft cloth and window cleaner. Also make sure to
remove any residues such as wax,
insect residues and similar from the
window.
Ice residues, pollution and continuous wiping on dry windows will damage or
even destroy the wiper blades.
Glass panel
Never clean with solvents or abrasive
agents, fuels, aggressive media (e.g.
paint cleaner, acetone-containing
solutions etc.), acidic or highly
alkaline media or abrasive pads. Do
not apply wax or polishing agents to
the glass panel.
Wheels and tyres
Do not use high-pressure jet
cleaners.
Clean rims with a pH-neutral wheel
cleaner.
Rims are painted and can be treated
with the same agents as the body.
Vehicle care175Paintwork damageRectify minor paintwork damage witha touch-up pen before rust forms.
Have more extensive damage or rust areas repaired by a workshop.
Underbody
Some areas of the vehicle underbody
have a PVC undercoating while other critical areas have a durable
protective wax coating.
After the underbody is washed, check
the underbody and have it waxed if
necessary.
Bitumen/rubber materials could
damage the PVC coating. Have
underbody work carried out by a
workshop.
Before and after winter, wash the
underbody and have the protective
wax coating checked.
Natural gas system
Do not direct the steam jet or high-
pressure jet towards natural gas
system components. It is particularly
important to protect the natural gastank and the pressure valves on the
vehicle underbody and the bulkhead in the engine compartment.
These components must not be
treated using chemical cleaners or
preservatives.
Have components of the natural gas
system cleaned by a workshop
authorised to carry out maintenance
of natural gas vehicles.
Towing equipment
Do not clean the coupling ball bar with a steam-jet or high-pressure jet
cleaner.
Interior care
Interior and upholstery
Only clean the vehicle interior,
including the instrument panel fascia
and panelling, with a dry cloth or
interior cleaner.
Clean the leather upholstery with
clear water and a soft cloth. In case of heavy soiling, use leather care.The instrument cluster and the
displays should only be cleaned using
a soft damp cloth. If necessary, use a
weak soap solution.
Clean fabric upholstery with a
vacuum cleaner and brush. Remove
stains with an upholstery cleaner.
Clothing fabrics may not be
colourfast. This could cause visible
discolourations, especially on light-
coloured upholstery. Removable
stains and discolourations should be
cleaned as soon as possible.
Clean seat belts with lukewarm water or interior cleaner.Caution
Close Velcro fasteners as open
Velcro fasteners on clothing could damage seat upholstery.
The same applies to clothing with
sharp-edged objects, like zips or
belts or studded jeans.
Service and maintenance177Service and
maintenanceGeneral information ...................177
Service information ..................177
Recommended fluids, lubricants and parts .................................... 178
Recommended fluids and lubricants ................................ 178General information
Service information In order to ensure economical and
safe vehicle operation and to
maintain the value of your vehicle, it
is of vital importance that all
maintenance work is carried out at the proper intervals as specified.
The detailed, up-to-date service
schedule for your vehicle is available
at the workshop.
Service display 3 78.
Engine identification 3 181.
European service intervals Petrol and CNG engines
Maintenance of your vehicle is
required every 18,000 miles or
two years, whichever occurs first.
Diesel engines
Maintenance of your vehicle is
required every 21,000 miles or
two years, whichever occurs first,
unless otherwise indicated in the
Driver Information Centre 3 90.A shorter service interval can be valid
for severe driving behaviour, e.g. for
taxis and police vehicles.
Service display 3 78.
Confirmations Confirmation of service is recorded inthe Service and warranty booklet.
The date and mileage is completed
with the stamp and signature of the
servicing workshop.
Make sure that the Service and
warranty booklet is completed
correctly as continuous proof of
service is essential if any warranty or
goodwill claims are to be met, and is
also a benefit when selling the
vehicle.
Service interval with remaining
engine oil life duration
The service interval is based on
several parameters depending on
usage.
When the engine oil requires
changing, control indicator I will
flash in the instrument cluster 3 88.
178Service and maintenanceDepending on version, a message
may also appear in the Driver
Information Centre 3 90.
Service display 3 78.Recommended fluids,
lubricants and parts
Recommended fluids andlubricants
Only use products that meet the
recommended specifications.9 Warning
Operating materials are
hazardous and could be
poisonous. Handle with care. Pay
attention to information given on
the containers.
Engine oil
Engine oil is identified by its quality
and its viscosity. Quality is more
important than viscosity when
selecting which engine oil to use. The oil quality ensures e.g. engine
cleanliness, wear protection and oil
ageing control, whereas viscosity
grade gives information on the oil's
thickness over a temperature range.
Dexos is the newest engine oil quality
that provides optimum protection for
petrol and diesel engines. If it is
unavailable, engine oils of other listed qualities must be used.
Recommendations for petrol engines
are also valid for Compressed Natural
Gas (CNG) fuelled engines.
Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 182.
Topping up engine oilCaution
In case of any spilled oil, wipe it up and dispose it properly.
Engine oils of different manufacturersand brands can be mixed as long as
they comply with the required engine
oil quality and viscosity.
Use of engine oil with only
ACEA A1/B1 or only A5/B5 quality is
prohibited, since it can cause long-
term engine damage under certain
operating conditions.
Service and maintenance179Select the appropriate engine oil
based on its quality and on the
minimum ambient temperature
3 182.
Additional engine oil additives
The use of additional engine oil
additives could cause damage and
invalidate the warranty.
Engine oil viscosity
The SAE viscosity grade gives
information on the thickness of the oil.
Multigrade oil is indicated by two
figures, e.g. SAE 5W-30. The first
figure, followed by a W, indicates the
low temperature viscosity and the
second figure the high temperature viscosity.
Select the appropriate viscosity grade depending on the minimum ambient
temperature 3 182.
All of the recommended viscosity
grades are suitable for high ambient
temperatures.
Coolant and antifreeze
Use only antifreeze approved for the
vehicle. Consult a workshop.The system is factory filled with
coolant designed for excellent
corrosion protection and frost
protection down to approx. -28 °C. In
regions with very low temperatures,
the factory filled coolant provides frost
protection down to approx. -37 °C.
This concentration should be
maintained all year round.
The use of additional coolant
additives that intend to give additional
corrosion protection or seal against
minor leaks can cause function
problems. Liability for consequences
resulting from the use of additional
coolant additives will be rejected.
Washer fluid
Use only washer fluid approved for
the vehicle to prevent damage of wiper blades, paintwork, plastic and
rubber parts. Consult a workshop.
Brake and clutch fluidOver time, brake fluid absorbs
moisture which will reduce braking
effectiveness. The brake fluid should
therefore be replaced at the specified
interval.
180Technical dataTechnical dataVehicle identification..................180
Vehicle Identification Number ..180
Identification plate ...................181
Engine identification ................181
Vehicle data ............................... 182
Recommended fluids and lubricants ................................ 182
Engine data ............................. 183
Performance ............................ 186
Vehicle weight ......................... 187
Vehicle dimensions .................188
Capacities ................................ 190
Tyre pressures ........................ 191Vehicle identification
Vehicle IdentificationNumber
The Vehicle Identification Number is
visible through the windscreen.
The Vehicle Identification Number is
also found in the front foot well, on the right-hand side of the vehicle, behind
a cover.
Technical data181Identification plate
The identification plate is located in
the door frame.
Information on identification label:1:vehicle identification number2:permissible gross vehicle weight
rating in kg3:permissible gross train weight
in kg4:maximum permissible front axle
load in kg5:maximum permissible rear axle
load in kg6:engine type
Notice
The identification plate on your
vehicle may differ from the
illustration shown.
The combined total of front and rear
axle loads must not exceed the
permissible gross vehicle weight. For
example, if the front axle is bearing its
maximum permissible load, the rear
axle can only bear a load that is equal
to the gross vehicle weight minus the front axle load.
The technical data is determined in
accordance with European
Community standards. We reserve
the right to make modifications.
Specifications in the vehicle
documents always have priority over
those given in this manual.
Engine identification
The engine number is stamped on the
engine block.
The technical data tables show the
engine identifier code.
Engine data 3 183.
To identify the respective engine,
refer to the engine power in the EEC
Certificate of Conformity provided
with your vehicle or other national
registration documents.