2018 TOYOTA SEQUOIA service

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IF YOUR VEHICLE FAILS A
SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the Emission
Performance Warranty. To do so, take your
vehicle to an authorized Toyota dealership
and present a copy of the smog-check test
report. Also, take your maintenance
records in case they are needed.
If your claim qualifies for coverage, the
dealership will repair your vehicle within
30 days (unless a shorter period is
required by law). If your claim is denied,
Toyota will notify you in writing of the
reason within the same period. If we fail
to do so, we will repair your vehicle free
of charge. The only exceptions allowed are
when you request or agree to a delay, or
when a delay is caused by factors beyond
the control of Toyota or the dealership.
For information on how to obtain service
under the Emission Defect Warranty, see
page 32, “Obtaining Warranty Service.”
REPAIR \fELAYS
If a Toyota dealership is unable to
complete repairs on your vehicle within
30 days, you may have the repairs made
under Toyota’s provisions for emergency
warranty repairs. See page 32 for details.
Cali\bornia Emission Control Warranty
WARRANTY
Your Warranties in Detail27

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OBTAINING WARRANTY
SERVICE
The tires that come as original equipment
on your vehicle are warranted by their
manufacturer and not Toyota. A separate
warranty statement for the tires is in your
glove box.
To obtain service for a tire defect, take the
tire to an authorized dealer of the tire
manufacturer. (Refer to your local phone
directory for dealer locations.) Your Toyota
dealer may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANU\fACTURERS
Amer\bcan Kenda Rubber
7095 Americana Parkway
Reynoldsburg, OH \b3068
(866) 536–3287
Br\bdgestone/\f\brestone
535 Marriott Drive
Nashville, TN 3721\b
Bridgestone: (800) 8\b7-3272
Firestone: (800) 356-\b6\b\b
Cont\bnental T\bre of North Amer\bca
1800 Continental Blvd.
Charlotte, NC 28273
(800) 8\b7-33\b9
Dunlop T\bres
11\b\b East Market Street
Akron, OH \b\b316
(800) 321–2136
Goodyear T\bre and Rubber Co.
11\b\b East Market Street
Akron, OH \b\b316
(800) 321-2136
Hankook T\bre Amer\bca Corporat\bon
1\b50 Valley Road
Wayne, NJ 07\b70
(800) \b26-5665
M\bchel\bn North Amer\bca
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 8\b7-3\b35
Toyo T\bre (U.S.A.) Corporat\bon
6261 Katella Ave., Suite 2B
Cypress, CA 90630
(800) \b\b2-8696
Yokohama T\bre Corporat\bon
1 MacArthur Place, Suite 800
Santa Ana, CA 92707
(800) 722-9888
T\bre L\bm\bted Warranty
WARRANTY
Your Warranties in Detail29

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GENERAL INFORMATION
You are responsible for ensuring that your
Toyota is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records should
include date of service, mileage at time of
service and a description of service
performed and/or parts installed. For your
convenience, a maintenance log is
included in this booklet. If you sell your
vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failures caused by
lack of proper maintenance are not
covered under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed on
your vehicle by any qualified person or
facility. However, Toyota recommends
having maintenance performed by an
authorized Toyota dealership.
Toyota dealership technicians are specially
trained to maintain and repair Toyota
vehicles. They stay current on the latest
service information through Toyota
technical bulletins, service publications
and training courses. Many are also
certified through the Toyota Certification
Program, which involves a series of
rigorous written examinations. Feel free to
ask any Toyota dealership to show you
their technicians’ credentials.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to a Toyota dealership.
Operat\fon and Ma\fntenan\be
WARRANTY
Your Responsibilities30

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REPLACEMENT PARTS
Warranty coverage is not dependent upon
the use of any particular brand of
replacement parts. However, Toyota
recommends using only Genuine Toyota
Parts when you need to replace a part on
your vehicle. Like all Toyota products,
Genuine Toyota Parts are built to the
highest standards of quality, durability and
performance. They are also designed to fit
your vehicle’s exact specifications.
Your Toyota dealership maintains an
extensive inventory of Genuine Toyota
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyota’s Parts Distribution Centers, the
dealership has quick access to any parts it
may not have in stock.Genuine Toyota Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer.
Non-Genuine Toyot\f P\frts, or \fny
\b\fm\fge or f\filures resulting from their
use, \fre not covere\b by \fny Toyot\f
w\frr\fnty.
Oper\ftion \fn\b M\finten\fnce
WARRANTY
Your Responsibilities31

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BY GEOGRAPHIC REGION
In the United \ftates, U\b\f\b
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Toyota
dealership. If your vehicle cannot be
driven, contact your nearest Toyota
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyota dealership if your vehicle is
inoperable due to failure of a warranted
part.
Outside the United \ftates, U\b\f\b
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
EMERGENCY REPAIR\f
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyota will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Toyota dealership
your paid repair invoices and any parts
that were removed from the vehicle. You
will be reimbursed for warranted parts at
the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyota’s recommended time allowance for
the repair.
If your vehicle requires emergency repair,
Toyota assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyota Parts unless
you have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your vehicle
inspected by an authorized Toyota
dealership as soon as possible after an
emergency repair.
Obtaining Warranty \fervice
WARRANTY
Your Responsibilities32

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R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Ma\fntenance
Maintenance Log33
MAINT\bNANC\b

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IMPORTANT MAINTENANCE
INFORMATION
It is especiall\f importa\bt to both
routi\bel\f check \four vehicle’s e\bgi\be oil
level (o\bce a mo\bth) a\bd regularl\f
replace the e\bgi\be oil a\bd oil filter (see
the Mai\bte\ba\bce Log sectio\b of this
booklet to determi\be how ofte\b \fou
should cha\bge \four vehicle’s oil a\bd
filter). Failure to do so ca\b cause oil
starvatio\b a\bd or oil gelli\bg, which ca\b
result i\b severe damage to \four vehicle
a\bd require costl\f repairs that are \bot
covered b\f the New Vehicle Limited
Warra\bt\f.
Mai\bte\ba\bce Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Mai\bte\ba\bce Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recomme\bded
Mai\bte\ba\bce
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Mai\btai\bi\bg Your Warra\bt\f
Maintenance Log34
MAINTENANCE

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R
egular maintenance is essential to
obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your vehicle
needs and document that the work was
performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to your
vehicle’s exact specifications. When you
go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
5,000 miles or six months, whichever
comes first.
For example:
•If you drive 5,000 miles in less than six
months, you should obtain maintenance
at 5,000 miles - don’t wait until six
months.
•If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months- don’t wait
until 5,000 miles.
Be sure to keep an eye on your mileage so
that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every six
months.
Doc\fmenting Yo\fr In\bestment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
Using the Maintenance Log Charts
Maintenance Log35
MAINTENANCE