SAFETY PRECAUTIONS
Your R AV4 Hybrid has both high-voltage DC and AC systems as well as a 12-volt system.
Both DC and AC high voltage are very dangerous and can cause personal injury, severe burns,
electric shock and even fatal injury.
To avoid personal injury, please follow all caution labels attached to high-voltage parts. Do not
touch or attempt to remove or replace any high-voltage (orange-colored) wiring and connectors.
Do not touch the service plug, which is located under the rear seat.
If an accident occurs, do not touch any high-voltage wiring, connectors or parts such as the
inverter unit or hybrid vehicle battery assembly.
Do not touch the potassium hydroxide electrolyte that might spill or leak from the hybrid vehicle
battery as the result of an accident. If potassium hydroxide electrolyte gets on your skin or in
your eyes, neutralize it immediately with a saturated boric acid solution (ratio: 80 grams boric
acid to two liters water). Seek immediate medical attention.
If a vehicle re occurs, extinguish it with a Class D powder-type re extinguisher.
Toyota recommends having maintenance and repairs for your R AV4 Hybrid
performed by an authorized Toyota dealership. To locate your nearest authorized
Toyota dealership, contact the Toyota Customer Experience Center at (800) 331-4331
or log on to www.toyota.com.
17-TCS-10002.indd 47/10/17 4:01 PM
JOBNAME: 2878017en-2018_RAV4h PAGE: 13 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 15-16.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Hybrid System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 15-16.
•Battery control module (battery voltage
sensor)
•Hybrid battery
•Hybrid control module (power
management control module)
•Inverter with converter
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 15-16.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal
parts, supercharger housing and all
internal parts, engine control computer,
water pump, fuel pump, seals and gaskets.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
JOBNAME: 2878017en-2018_RAV4h PAGE: 20 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
Exhaust Gas Recirculation
(EGR) System
•EGR gas temperature sensor
•EGR valve
•Associated parts
Hybrid System
•Battery control module (battery voltage
sensor) (8/80)*
•Battery thermistor
•Electric vehicle junction box
•Generator
•Hybrid battery*
•Hybrid control module (power
management control module) (8/80)*
•Inverter with converter*
•Motor
•System main relay and battery current
sensor
Ignition System
•Distributor and internal parts
•Ignition coil and ignitor
•Ignition wires
•Spark plugs*
Positive Crankcase Ventilation
(PCV) System
•Oil filler cap
•PCV valve or orifice
Other Parts Used in Above
Systems
•Data link connector (8/80)
•Hoses, clamps, fittings, tubing and
mounting hardware
•Malfunction indicator light and bulb
(8/80)
•Pulleys, belts and idlers
•Sealing gaskets and devices
•Sensors, solenoids, switches and valves
*Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.*Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail20
JOBNAME: 2878017en-2018_RAV4h PAGE: 27 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
Hybrid System
•Battery control module (battery voltage
sensor)†
•Hybrid Battery†
•Hybrid control module (power
management control module)†
•Hybrid battery junction block (including
system main relay)†
•Inverter with converter†
•Motor assembly, RR traction with
transaxle
•Transaxle (including motor and
generator)
Ignition System
•Knock sensor
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manualand this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused by
lack of maintenance is not covered by this
warranty.
When maintenance and repairs are paid
for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However, any
failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.
†Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.
California Emission Control Warranty
WARRANTY
Your Warranties in Detail27
JOBNAME: 2878017en-2018_RAV4h PAGE: 38 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltReplace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filterReplace engine oil and oil filter2
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading5:Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log38
JOBNAME: 2878017en-2018_RAV4h PAGE: 39 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
15,000 miles or 18 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft boltRotate tiresVisually inspect brake linings/drums and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following:_ Ball joints and dust covers
_ Brake lines and hoses
_ Cabin air filter
_ Drive shaft boots
_ Engine/Inverter coolant
4
_ Engine oil cooler hoses and connections
_ Exhaust pipes and mountings
_ Radiator, condenser and/or intercooler
_ Steering gear
_ Steering linkage and boots
NOTE:Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced air flow from the air conditioner and heater or if the windows fog easily when
you use the Fresh mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
3
Driving on dirt roads or dusty roads:Inspect engine air filterReplace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading5:
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filterReplace engine oil and oil filter2
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3Perform these service items only if you drive primarily under the conditions indicated.4Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
5Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log39
JOBNAME: 2878017en-2018_RAV4h PAGE: 40 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
20,000 miles or 24 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesReplace engine oil and oil filter2
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
25,000 miles or 30 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltReplace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Clean HV battery cooling intake filterReplace engine oil and oil filter2
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log40
JOBNAME: 2878017en-2018_RAV4h PAGE: 41 SESS: 6 OUTPUT: Tue Jul 11 12:12:19 2017
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2878017-en-2018_RAV4h.00505-18WMG-RAVHV/TS_Warr_Maint_v1
30,000 miles or 36 months
Check installation of driver’s floor matInspect and adjust all fluid levels1
Inspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter2
Rotate tires
Inspect the following:_ Automatic transmission for signs ofleakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive shaft boots
_ Engine/Inverter coolant5
_ Engine oil cooler hoses and connections _ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tank
band and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
3
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Clean HV battery cooling intake filter
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Inspect sealed transmissions, transfer cases, and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3Perform these service items only if you drive primarily under the conditions indicated.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log41