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4-1. Before driving
Dinghy towing
Your vehicle is not designed to be dinghy towed (with 4 wheels
on the ground) behind a motor home.
NOTICE
■To avoid serious damage to your vehicle
■ To prevent causing serious damage to the hybrid transmission and
AWD system
Do not tow your vehicle with 4 wheels on
the ground.
Never tow this vehicle with any of the
wheels on the ground. This may cause
serious damage to the hybrid transmis-
sion and AWD system.
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4-2. Driving procedures
Hybrid transmission
While the power switch is in ON mode, move the shift lever
with the brake pedal depressed.
When shifting the shift lever between P and D, make sure that the
vehicle is completely stopped.
*1: To improve fuel efficiency and reduce noises, set the shift lever in the Dposition for normal driving.
*2: By selecting shift ranges using S mode, you can control acceleratingforces and engine braking forces.
Shifting the shift lever
Shift position purpose
Shift positionPurpose/function
PParking the vehicle/starting the hybrid system
RReversing
NNeutral
(Condition in which the power is not transmitted)
DNormal driving*1
SS mode driving*2 ( →P. 210)
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4-6. Driving tips
NOTICE
■To prevent the water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery (traction battery), hybrid system or other components does
not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
(traction battery) stowed under the rear seats to short circuit.
● Water entering the hybrid transmission will cause deterioration in transmis-
sion quality. The malfunction indicator may come on, and the vehicle may
not be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the hybrid transaxle case, reducing the
gear oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated around brake drums and around
brake discs may affect braking efficiency and may damage brake system
components.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.
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7-2. Maintenance
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Hybrid transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( →P. 616)
• Does the brake pedal have the correct amount of free play? ( →P. 616)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights• Do all the lights come on?
Parking brake
• Does the parking brake lever move smoothly?
• When parked on a slope and the parkingbrake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
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8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The hybrid system warning message is displayed on the multi-infor-
mation display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (→ P. 545, 548)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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5498-2. Steps to take in an emergency
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8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the hybrid
transmission and AWD system.
(→P. 200)
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8-2. Steps to take in an emergency
8
When trouble arises
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red)
(Canada)
Brake system warning light (warning buzzer)*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released the system is operating normally.
→ Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning light
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
→ Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The hybrid system;
• The electronic throttle control system;
• The electronic hybrid transmission control system
→ Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
→ Have the vehicle inspected by your Toyota dealer
immediately.
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6088-2. Steps to take in an emergency
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WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damaging the hybrid transmission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.