
491-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
1
For safety and security
■When to contact your Toyota dealer
In the following cases, the vehicle will require inspection and/or repair. Con-
tact your Toyota dealer as soon as possible.
●Any of the SRS airbags have been inflated.
● The front of the vehicle is damaged or
deformed, or was involved in an acci-
dent that was not severe enough to
cause the SRS front airbags to inflate.
● A portion of a door or its surrounding
area is damaged or deformed, or the
vehicle was involved in an accident that
was not severe enough to cause the
SRS side and curtain shield airbags to
inflate.
● The pad section of the steering wheel,
dashboard near the front passenger air-
bag or lower portion of the instrument
panel is scratched, cracked, or other-
wise damaged.
● The front passenger’s seat cushion sur-
face is scratched, cracked, or otherwise
damaged.
● The surface of the seats with the side
airbag is scratched, cracked, or other-
wise damaged.

571-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
1
For safety and security
WARNING
■Front passenger occupant classi fication system precautions
● Do not recline the front passenger seatback so far that it touches a rear
seat. This may cause the “AIR BAG OFF” indicator light to be illuminated,
which indicates that the SRS airbags for the front passenger will not acti-
vate in the event of a severe accident. If the seatback touches the rear
seat, return the seatback to a position where it does not touch the rear
seat. Keep the front passenger seatback as upright as possible when the
vehicle is moving. Reclining the seatback excessively may lessen the
effectiveness of the seat belt system.
● If an adult sits in the front passenger seat, the “AIR BAG ON” indicator
light is illuminated. If the “AIR BAG OFF” indicator is illuminated, ask the
passenger to sit up straight, well back in the seat, feet on the floor, and
with the seat belt worn correctly. If the “AIR BAG OFF” indicator still
remains illuminated, either ask the passenger to move to the rear seat, or
if that is not possible, move the front passenger seat fully rearward.
● When it is unavoidable to install a forward-facing child restraint system on
the front passenger seat, install the child restraint system on the front pas-
senger seat in the proper order. ( →P. 63)
● Do not modify or remove the front seats.
● Do not kick the front passenger seat or subject it to severe impact. Other-
wise, the SRS warning light may come on to indicate a malfunction of the
front passenger occupant classification system. In this case, contact your
Toyota dealer immediately.
● Child restraint systems installed on the rear seat should not contact the
front seatbacks.
● Do not use a seat accessory, such as a cushion and seat cover, that cov-
ers the seat cushion surface.
● Do not modify or replace the upholstery of the front seat.

581-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
Safety information for children
●It is recommended that children sit in the rear seats to avoid acci-
dental contact with the shift lever, wiper switch etc.
● Use the rear door child-protector lock or the window lock switch to
avoid children opening the door while driving or operating the
power window accidentally. ( →P. 116, 162)
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats etc.
Observe the following precautions when children are in the vehi-
cle.
Use a child restraint system appropriate for the child, until the
child becomes large enough to pr operly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neut\
ral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof (if equipped) or other features of the vehicle. In
addition, heat build-up or extremely cold temperatures inside the vehicle
can be fatal to children.

631-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
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For safety and security
Installing child restraints
Child restraint LATCH anchors
LATCH anchors are provided for
the outboard rear seats. (Buttons
displaying the location of the
anchors are attached to the seats.)
Seat belts equipped with a child
restraint locking mechanism
(ALR/ELR belts except driver’s
seat belt) (→P. 34)
Anchor brackets (for top tether
strap)
An anchor bracket is provided for
each rear seat. (Labels displaying
the location of the anchor bracket.)
Follow the child restraint system manufacturer’s instructions.
Firmly secure child restraints to the seats using the LATCH
anchors or a seat belt. Attach the top tether strap when installing
a child restraint.
The lap/shoulder belt can be used if your child restraint system
is not compatible with the LATCH (Lower Anchors and Tethers
for Children) system.

731-1. For safe use
RAV4-HV_OM_OM42B81U_(U)
1
For safety and security
WARNING
■When installing a child restraint system
● When installing a child restraint system in the rear center seat, adjust both
seatbacks at the same angle. Otherwise, the child restraint system cannot
be securely restrained and this may cause death or serious injuries in the
event of sudden braking, sudden swerving or an accident.
● When a booster seat is installed, always ensure that the shoulder belt is
positioned across the center of the child’s shoulder. The belt should be
kept away from the child’s neck, but not so that it could fall off the child’s
shoulder. Failing to do so may result in death or serious injury in the event
of sudden braking, sudden swerving or an accident.
● Ensure that the belt and plate are securely locked and the seat belt is not
twisted.
● Shake the child restraint system left and right, and forward and backward
to ensure that it has been securely installed.
● After securing a child restraint system, never adjust the seat.
● Follow all installation instructions provided by the child restraint system
manufacturer.
● When securing some types of child restraint systems in rear seats, it may
not be possible to properly use the seat belts in positions next to the child
restraint without interfering with it or affecting seat belt effectiveness. Be
sure your seat belt fits snugly across your shoulder and low on your hips. if
it dose not, or if it interferes with the child restraint, move to a different
position. Failure to do so may result in death or serious injury.
■ Do not use a seat belt extender
If a seat belt extender is used when installing a child restraint system, the
seat belt will not securely hold the child restraint system, which could cause
death or serious injury to the child or other passengers in the event of a sud-
den braking, sudden swerving or an accident.
■ To correctly attach a child r estraint system to the anchors
When using the LATCH anchors, be sure that there are no foreign objects
around the anchors and that the seat belt is not caught behind the child
restraint system. Make sure the child restraint system is securely attached,
or it may cause death or serious injury to the child or other passengers in
the event of sudden braking, sudden swerving or an accident.

781-2. Hybrid system
RAV4-HV_OM_OM42B81U_(U)■
After the 12-volt battery has dischar ged or when the terminal has been
removed and installed during exchange, etc.
The gasoline engine may not stop even if the vehicle is being driven by the
hybrid battery (traction battery). If this continues for a few days, contact your
Toyota dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sound or vibration even though the vehicle is able to
move with the “READY” indicator is illuminated. For safety, apply the parking
brake and make sure to shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) when the
hybrid system starts or stops.
● Relay operating sounds such as a snap or soft clank will be emitted from the
hybrid battery (traction battery), behind the rear seats, when the hybrid sys-
tem is started or stopped.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the transmission when the gasoline engine
starts or stops, when driving at low speeds, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or as the accelerator pedal is released.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vents on the lower
sides of the rear seat.
■ Vehicle proximity notification system
In the following cases, the vehicle proximity notification system may be diffi-
cult for surrounding people to hear.
●In very noisy areas
● In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of
the vehicle, it may be more difficult to hear from the rear of the vehicle com-
pared to the front.
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-
posal. Do not dispose of the vehicle yourself.
■ Customization
Settings (e.g. on/off operation of the EV indicator) can be changed.
(Customizable features →P. 636)

801-2. Hybrid system
RAV4-HV_OM_OM42B81U_(U)
The cooling air intake and dis-
charge vents for the hybrid battery
(traction battery) are located
under the rear seats and between
the rear seats and deck board,
respectively. If the air intake vents
are blocked, it could lead to a
reduction in hybrid battery (trac-
tion battery) output.
The hybrid battery (traction battery)
output will not be reduced, even if
the space between the upper part
of the air discharge vents on the
back of the rear seat and deck
board is blocked with luggage, etc.
When a certain level of impact is detected by the impact sensor, the
emergency shut off system blocks the high voltage current and stops
the fuel pump to minimize the risk of electrocution and fuel leakage. If
the emergency shut off sy stem activates, your vehicle will not restart.
To restart the hybrid system, contact your Toyota dealer.
A message is automatically displa yed when a malfunction occurs in
the hybrid system or an improper operation is attempted.
If a warning message is shown on
the multi-information display, read
the message and follow the
instructions. ( →P. 560)
Hybrid battery (traction battery) air intake and discharge vents
Air intake vents
Air discharge vents
Emergency shut off system
Hybrid warning message

107
RAV4-HV_OM_OM42B81U_(U)
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Operation of
each component
3-1. Key information
Keys .................................. 108
3-2. Opening, closing and locking the doors
Side doors ......................... 113
Back door .......................... 119
Smart key system ............. 136
3-3. Adjusting the seats Front seats ........................ 145
Rear seats......................... 147
Driving position memory ... 150
Head restraints.................. 152
3-4. Adjusting the steering wheel and mirrors
Steering wheel .................. 155
Inside rear view mirror ...... 157
Outside rear view mirrors ............................. 159
3-5. Opening, closing the windows and moon roof
Power windows ................. 162
Moon roof .......................... 165