Page 579 of 680

5798-2. Steps to take in an emergency
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8
When trouble arises
Once⎯
The electronic key has a low
battery.
→Replace the electronic key
battery. ( →P. 522)
Once⎯
The driver’s door was opened
and closed with the power
switch turned off and then the
power switch was put in
ACCESSORY mode twice with-
out the hybrid system being
started.
→Press the power switch
while depressing the brake
pedal.
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly ( →P. 596), the
power switch was touched with
the electronic key.
→ Press the power switch
within 10 seconds of the
buzzer sounding.
Once⎯
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
→Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once⎯
The power switch has been
turned off with the shift lever in
a position other than P or N.
→Shift the shift lever to P.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 581 of 680
581
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8-2. Steps to take in an emergency
8
When trouble arises
If you have a flat tire
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( →P. 542)
● For vehicles with power back door: Turn off the power back door
system. ( →P. 123)
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 5 0 5
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 583 of 680

5838-2. Steps to take in an emergency
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8
When trouble arises
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the hybrid system or drive the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and le vel ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite
to the one being changed if necessary.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 587 of 680

5878-2. Steps to take in an emergency
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8
When trouble arises
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
6
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the area around the brakes immedi-
ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around
the brakes will be extremely hot. To uching these areas with hands, feet
or other body parts while changing a tire, etc. may result in burns.
●Failure to follow these precautions could cause the wheel nuts to
loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened wit h a torque wrench to 76 ft•lbf (103
N•m, 10.5 kgf•m) as soon as possible after changing wheels.
• When installing a tire, only use w heel nuts that have been specifi-
cally designed for that wheel.
• If there are any cracks or deforma tions in the bolt screws, nut
threads or bolt holes of the wheel, have the vehicle inspected by
your Toyota dealer.
• When installing the wheel nuts, be sure to install them with the
tapered ends facing inward. ( →P. 518)
●For vehicles with power back door: In cases such as when replacing
tires, make sure to turn off the power back door system ( →P. 123).
Failure to do so may cause the back door to operate unintentionally if
the power back door switch is accidentally touched, resulting in hands
and fingers being caught and injured.
Page 591 of 680

5918-2. Steps to take in an emergency
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8
When trouble arises
WARNING
■When using the compact spare tire (if equipped)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (if equipped)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, it may actu-
ally negatively effect the drive-train components:
• E-Four (Electric Four wheel drive system)
■Speed limit when using the compact spare tire (if equipped)
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
• ABS & Brake assist
• VSC
•TRAC
• Cruise control (if equipped)
• Dynamic radar cruise control (if equipped)
• EPS
• LDA (Lane Departure Alert with steering control) (if equipped)
• PCS (Pre-Collision System) (if equipped) • Rear view monitor system (if
equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Panoramic view monitor (if equipped)
• Entune Premium Audio with Navigation (if equipped)
Page 594 of 680

5948-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 597)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 500)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
4
Page 596 of 680

5968-2. Steps to take in an emergency
RAV4-HV_OM_OM42B81U_(U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your
Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 522)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed.( →P. 202)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 640)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 137)
Starting the hybrid system
1
2
3
4
3
Page 607 of 680
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8-2. Steps to take in an emergency
8
When trouble arises
If the vehicle becomes stuck
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
1
2
3
4
5