2018 TOYOTA PRIUS PLUG-IN HYBRID emergency towing

16Pictorial index
PRIUS PHV_OM_OM47C99E_(EE)
■Instrument panel (Left-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 351
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 351
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 663
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 706
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 680
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 357
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 357
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 664
P position switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 358
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 198
Reading the meters/adjusting the instrument
cluster light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 198, 200
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 207
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 671
1
2
3
4

22Pictorial index
PRIUS PHV_OM_OM47C99E_(EE)
■Instrument panel (Right-hand drive vehicles)
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 351
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 351
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 663
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 706
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 680
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 357
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 357
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 664
P position switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 358
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 198
Reading the meters/adjusting the instrument
cluster light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 198, 200
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 207
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 671
1
2
3
4

3985-5. Using the driving support systems
PRIUS PHV_OM_OM47C99E_(EE)
WARNING
■When to disable the pre-crash safety system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or serious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chassis
dynamometer or speedometer tester , or when using an on vehicle wheel
balancer
● When a strong impact is applied to the front bumper or front grille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sensor or cam-
era sensor is temporarily installed to the vehicle

4245-5. Using the driving support systems
PRIUS PHV_OM_OM47C99E_(EE)
WARNING
■To avoid inadvertent dynamic radar cruise control with full-speed
range activation
Switch the dynamic radar cruise control with full-speed range setting to off
using the “ON-OFF” button when not in use.
■ Situations unsuitable for dynamic radar cruise control with full-speed
range
Do not use dynamic radar cruise control with full-speed range in any of the
following situations.
Doing so may result in inappropriate speed control and could cause an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclers, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between sharp up
and down gradients
Vehicle speed may exceed the set speed when driving down a steep hill.
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When there is rain, snow, etc. on the front surface of the radar sensor or
camera sensor
● In traffic conditions that require frequent repeated acceleration and decel-
eration
● During emergency towing
● When an approach warning buzzer is heard often

6648-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice.
● There is a malfunction in the shift control system. (P. 354, 686)
● There is a malfunction in the immobilizer system. (P. 7 5 )
● There is a malfunction in the smart entry & start system. (P. 708)
● The 12-volt battery is discharged. (P. 712)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing

6658-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.

6668-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use cables or chains to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flatbed truck
Front
Emergency towing

6678-2. Steps to take in an emergency
PRIUS PHV_OM_OM47C99E_(EE)
8
When trouble arises
Take out the towing eyelet. (P. 628)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Turn off the Intelligent Clearance Sonar. (if equipped): P. 472
Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position can
not be confirmed, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice before towing.
Emergency towing procedure
1
2
3
4
5
6
7